Downloaded songs won't load in the app but they're in the phone

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Downloaded songs won't load in the app but they're in the phone

k1ng1
Newbie

Plan

Premium

Country

Portugal

My Question or Issue

My downloaded songs stopped working even though there was a "downloaded" icon under the playlist name. I haven't been on the internet all day and still said that I had to download the songs by going online. Also, when I went to the playlist settings there was still an option to "remove download" and the files were intact on the phone.

This is not the first time that I have issues with downloaded songs. Sometimes some songs off playlists just stop working while others do. I now have downloaded the songs but wanted to get help to see what I can do next time to prevent this from happening.

Thanks.  

 

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