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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397017 Views

547 replies

35 likes

Account
Free
  • 397017 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8490 Views

0 replies

7 likes

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Shuffle Play

Hi! I have a free plan, on a Samsung J3 Prime. I use Android. I have a question. Why is it that some spotify-made playlists are shuffle play so e days and then not shuffle play. Is this a problem with my phone? Is it Spotify? Thanks.

Casual Listener

Hi! I have a free plan, on a Samsung J3 Prime. I use Android. I have a question. Why is it that some spotify-made playlists are shuffle play so e days and then not shuffle play. Is this a problem wit...

Billy-J

Spotify Star

946 Views

5 replies

0 likes

  • 946 Views
  • 5 replies
  • 0 likes

Cannot view the queue on my Oneplus

Cannot see my queued tracks 

Visitor

Cannot see my queued tracks  

user-removed

Not applicable

928 Views

1 replies

0 likes

Android
queue
  • 928 Views
  • 1 replies
  • 0 likes

spotify is draining battery S10

PlanPremiumCountryCosta RicaDeviceSamsung Galaxy S10Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Galaxy S10 and galaxy watch, in this moment spotify is draining the battery of my phone. I used only 1 hour...

Casual Listener

Plan Premium Country Costa Rica Device Samsung Galaxy S10 Operating System   android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have Galaxy S10 and ga...

580 Views

0 replies

1 likes

  • 580 Views
  • 0 replies
  • 1 likes

New format

Plan PremiumCountryUSAOperating System My Question or IssueThe new format is complicated. Cant find downloaded artist unless you're following them, some songs wont come up in searches but can be found going through library playlists, cant search all ...

Newbie

Plan  Premium Country USA Operating System     My Question or Issue The new format is complicated. Cant find downloaded artist unless you're following them, some songs wont com...

1111 Views

0 replies

0 likes

Android
new format
  • 1111 Views
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Spotify is closing automatically - Spotify schließt sich automatisch (Android)

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8+Operating SystemAndroid Pie 9.0 My Question or IssueHello,since few days the app is closing automatically in background.I start spotify, going into any other app and after 1-5 minutes (it's random) sto...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8+ Operating System Android Pie 9.0   My Question or Issue Hello, since few days the app is closing automatically in background. I...

VatriXxX

Music Fan

10942 Views

2 replies

0 likes

  • 10942 Views
  • 2 replies
  • 0 likes

Songs shared from Release Radar can't be opened in-app

Plan: PremiumCountry: USADevice: Pixel 2 XLOperating System: Android 9.0My Question or Issue:When sharing a song from my Release radar via SMS, the link sends them to their Release Radar, instead of the song's page in the app. This also happens the o...

Casual Listener

Plan: Premium Country: USA Device: Pixel 2 XL Operating System: Android 9.0 My Question or Issue: When sharing a song from my Release radar via SMS, the link sends them to their Release Radar, i...

347 Views

0 replies

0 likes

  • 347 Views
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Songs stop playing???

PlanPremiumGalaxy s10 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter the recent app update and after awhile of playing music either in my library which is downloaded or a playlist that isn't downloaded it random...

Newbie

Plan Premium Galaxy s10 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue After the recent app update and after awhile of playing music either in m...

ahsubaby

Newbie

2036 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Disable annoying music videos

How do I disable these music videos? They make my Google Pixel buttons at the bottom of my phone disappear and makes my phone finicky. I'm not trying to play MTV from the 90s on my phone. I just want music while I work out or drive.

Casual Listener

  How do I disable these music videos? They make my Google Pixel buttons at the bottom of my phone disappear and makes my phone finicky. I'm not trying to play MTV from the 90s on my phone. I j...

douglar02

Casual Listener

766 Views

1 replies

1 likes

  • 766 Views
  • 1 replies
  • 1 likes

Download Does Not Work (Singapore)

PlanPremiumCountrySingaporeDeviceBlackBerry KEY2Operating SystemAndroid 8.1 My Question or IssueIs the server down for Singapore? I noticed that my songs are not downloaded to my device even though I am on Premium. I only have 500 songs and 2 devices...

Newbie

Plan Premium Country Singapore Device BlackBerry KEY2 Operating System Android 8.1    My Question or Issue Is the server down for Singapore? I noticed that my songs are not d...

369 Views

0 replies

0 likes

  • 369 Views
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Button for saving / removing from library has disappeared

Plan PremiumCountry Finland Device: severalOperating SystemAndroid 7My Question or IssueOn recent update, button for adding song to library / removing from library has disappeared from android spotify. Please add it back ASAP.

Regular

Plan Premium Country Finland   Device: several Operating System Android 7 My Question or Issue On recent update, button for adding song to library / removing from library has disap...

catiemagee

Casual Listener

1014 Views

3 replies

0 likes

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  • 3 replies
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Cant listen to songs on playlist even though i have them downloaded

I have songs on my playist on my pc that are not on spotify so i put them on there through local files and i wanted those songs on my andriod so i put those songs on a micro sd but spotify doesnt reconize them as those songs and i cant accses local f...

Casual Listener

I have songs on my playist on my pc that are not on spotify so i put them on there through local files and i wanted those songs on my andriod so i put those songs on a micro sd but spotify doesnt rec...

346 Views

0 replies

0 likes

  • 346 Views
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"Liking" a song on android no longer adds to "Saved" on desktop

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueSince they updated the android app, whenevr I "Like" a song on my android phone it is added to my "Liked Songs" playlist. However, when I go to my win...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Since they updated the android app, whenevr I "Like" a song on my and...

SpaceJesus

Casual Listener

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Podcast problems

PlanFreeCountryUSDeviceSamsung Galaxy 9, Windows PCOperating SystemDon't know/not relevant My Question or IssueI'm having trouble playing History of Rome podcast episodes. I checked and I don't have a problem with Revolutions episodes and the issue p...

Casual Listener

Plan Free Country US Device Samsung Galaxy 9, Windows PC Operating System Don't know/not relevant   My Question or Issue I'm having trouble playing History of Rome podcast episodes. I ...

Philistine88

Casual Listener

862 Views

2 replies

0 likes

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  • 2 replies
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Solved!! "Next/previous track" commands via audio jack not being recognized

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 XLOperating SystemAndroid 9.0 "Pie" My Question or IssueStandard wired earbuds often come with a button to control audio on the device. Single-click for pause/play, double-click for "next track" and triple...

Casual Listener

Plan Premium Country Canada Device Google Pixel 3 XL Operating System Android 9.0 "Pie"   My Question or Issue Standard wired earbuds often come with a button to control audio on the d...

sodap0p53

Casual Listener

2121 Views

3 replies

0 likes

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  • 3 replies
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Current listening device changes when i press the Next music button

PlanPremiumCountryBrazilDeviceMotorola Z2 PlayOperating SystemAndroid 8.0.0 My Question or IssueWhile I'm listening on my PC using the windows client and use the lock screen or the notification bar controls to skip the current playing song, sometimes...

Newbie

Plan Premium Country Brazil Device Motorola Z2 Play Operating System Android 8.0.0   My Question or Issue While I'm listening on my PC using the windows client and use the lock screen ...

286 Views

0 replies

0 likes

  • 286 Views
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Spotify just overall bugging?

So recently I bought the Premium Duo, and when using spotify, the songs either don't start, or when they do, they play for a few seconds and stop. My gf is saying her works fine, but im encountering problem after problem. Spotify doesn't even connect...

Newbie

So recently I bought the Premium Duo, and when using spotify, the songs either don't start, or when they do, they play for a few seconds and stop. My gf is saying her works fine, but im encountering ...

501 Views

0 replies

0 likes

  • 501 Views
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External Storage Not Showing Up

PlaPremiumCountryUnited statesDeviceGalaxy s7 edgeOperating SystemAndroid My Question or IssueMy external storage has 64 gb on it so it has plenty of room for music. I know it works fine because i have apps and pictures saved on it, but spotify isnt ...

Newbie

  PlaPremium Country United states Device Galaxy s7 edge Operating System Android     My Question or Issue My external storage has 64 gb on it so it has plenty of room for m...

701 Views

0 replies

0 likes

  • 701 Views
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Genius / Behind the Lyrics should be removed completely

PlanPremiumCountryNetherlands DeviceGoogle Pixel XLOperating SystemLatest My Question or IssueI've tried to turn off behind the lyrics multiple times but without success and now the whole option to do so is gone.I would like to see an option to remov...

Newbie

  Plan Premium Country Netherlands   Device Google Pixel XL Operating System Latest   My Question or Issue I've tried to turn off behind the lyrics multiple times but ...

1506 Views

0 replies

4 likes

Behind the lyrics
Genius
sucks
  • 1506 Views
  • 0 replies
  • 4 likes

Playback problem with 4G network

PlanPremiumCountryItalyDevice(Huawei mate 10 pro)Operating System(Android 9) My Question or IssueIt's since yesterday that I've encountered some issues playing music under 4G network. The network is fully functional on other apps, only Spotify seems ...

Casual Listener

  Plan Premium Country Italy Device (Huawei mate 10 pro) Operating System (Android 9)   My Question or Issue It's since yesterday that I've encountered some issues playing music ...

Palix

Casual Listener

1027 Views

1 replies

1 likes

  • 1027 Views
  • 1 replies
  • 1 likes

Music stops loading after 3 songs

PlanPremiumCountryItalyDeviceHuawei p20Operating SystemAndroid 8.0.0 My Question or IssueWhen playing Spotify from my premium account on Android App, after 3 songs the streaming simply stops and I can't play music anymore, even restarting the app. Th...

Casual Listener

Plan Premium Country Italy Device Huawei p20 Operating System Android 8.0.0   My Question or Issue When playing Spotify from my premium account on Android App, after 3 songs the stream...

offgirl

Casual Listener

1245 Views

4 replies

1 likes

  • 1245 Views
  • 4 replies
  • 1 likes