Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118825 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239727 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600590 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493037 Views
581 replies
42 likes
Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...
Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...
Spotify Legend
1127 Views
1 replies
0 likes
I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...
I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...
Spotify Legend
1751 Views
1 replies
2 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...
Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...
Spotify Legend
1043 Views
1 replies
0 likes
Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...
Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country Device (iP...
Casual Listener
1145 Views
1 replies
0 likes
Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...
Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left i...
Spotify Legend
2314 Views
6 replies
6 likes
How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.
How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:- Samsung ga...
Spotify Legend
1385 Views
1 replies
0 likes
Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...
Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...
798 Views
0 replies
1 likes
The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.
The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...
Spotify Legend
822 Views
1 replies
0 likes
So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...
So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...
Spotify Legend
887 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung S8Operating SystemAndroid One UI version 1.0Adroid version 9 My Question or IssueWhen I am playing music the app shuts down after playing one and a half songs and I have to restart the app..it happens with both ...
Plan Premium Country Canada Device Samsung S8 Operating System Android One UI version 1.0 Adroid version 9 My Question or Issue When I am playing music the app shuts...
Spotify Legend
1882 Views
7 replies
1 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...
Plan Free Country United States Device Samsung Galaxy 9 Operating System My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...
565 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...
Plan Premium Country UK Device (Android car stereo) My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...
Casual Listener
838 Views
1 replies
0 likes
I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...
I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...
519 Views
0 replies
1 likes
On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever the track changes in Spotify. I can restore Maps to...
On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever ...
601 Views
0 replies
0 likes
PlanPremiumCountryThailandDeviceXiaomi A1Operating SystemAndroid 9 My Question or IssueAfter upgrading to premium, a "welcome to premium" playlist appeared on my library. I tried to play some songs and they all caused the app to stop responding when ...
Plan Premium Country Thailand Device Xiaomi A1 Operating System Android 9 My Question or Issue After upgrading to premium, a "welcome to premium" playlist appeared on my library. I t...
Casual Listener
886 Views
1 replies
0 likes
Since last update, the Spotify app is really not userfriendly.Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song liked (and downloaded). Now the artists library only...
Since last update, the Spotify app is really not userfriendly. Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song...
Casual Listener
909 Views
1 replies
6 likes
Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no longer a thing aswell..? i only have a heart button th...
Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no lon...
Newbie
1102 Views
1 replies
5 likes
So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared but no songs appear in the overview, I couldn't even access the r...
So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared ...
603 Views
0 replies
0 likes
PlanPremiumCountryUkDeviceSamsung Galaxy 8 My Question or IssueIssue 1 - spotify will load by itself and start playing music which I have never heard of/listened to before. I will close this and a few minutes later it will restart Issue 2 - on occasi...
Plan Premium Country Uk Device Samsung Galaxy 8 My Question or Issue Issue 1 - spotify will load by itself and start playing music which I have never heard of/listened to befor...
Casual Listener
898 Views
2 replies
1 likes
PlanPremiumCountryUSADevice(Pixel 3a)Operating System( Android 9 ) My Question or IssueI just switched from my iphone SE to the pixel 3a in the iphone app it had a search bar for only that playlist at the top of it please tell me that you can enable ...
Plan Premium Country USA Device (Pixel 3a) Operating System ( Android 9 ) My Question or Issue I just switched from my iphone SE to the pixel 3a in the iphone app it had a search bar...
542 Views
0 replies
0 likes
