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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6842 Views

0 replies

7 likes

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Superuser Contribution Can't download songs since update

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...

Visitor

Plan Premium Country Germany Device LG G5 Operating System Android   My Question or Issue   Since the last two updates, Spotify isn't really working for me anymore.  IIt st...

Jemi

Spotify Legend

1276 Views

1 replies

0 likes

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Solved!!Superuser Contribution AndroidAuto - Browse menu shows "no elements"

PlanPremiumCountryGermanyDeviceSamsung GalaxyS 8Operating SystemAndroid 9 (Pie) Spotify App Version 8.4.95.785AndroidAuto App Version 4.0.590434-release My Question or IssueHi All, The Brows menu in the Spotify App is working fine until I connect my ...

Newbie

Plan Premium Country Germany Device Samsung GalaxyS 8 Operating System Android 9 (Pie)  Spotify App Version  8.4.95.785 AndroidAuto App Version  4.0.590434-release   ...

Katerina

Spotify Legend

508 Views

1 replies

0 likes

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Unable to play a lot of songs.

PlanPremiumCountryIndiaDeviceXiaomi POCO F1Operating SystemAndroid Pie My Question or IssueA lot of the songs on the app are unplayable or absent and not showing. Even if they show, they are just unplayable. I have attached a screenshot for reference...

Visitor

Plan Premium Country India Device Xiaomi POCO F1 Operating System Android Pie   My Question or Issue A lot of the songs on the app are unplayable or absent and not showing. Even if the...

KrabbyPraddy

Visitor

521 Views

1 replies

1 likes

bug
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Why can't we find a playlist with all my downloaded songs?

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded song or Do I have to manually press "like" to every s...

Visitor

Is there any way to see EVERY downloaded song? I only have a list of my "favourite songs", and by favourite songs I mean those songs where I pressed "Like". Is there a playlist of every downloaded so...

455 Views

0 replies

1 likes

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Ads Playing in the middle of songs Ads not playing stalling the App

PlanFreeCountryUSADevicePixel 2XLOperating SystemAndroid Version 9 My Question or IssueI have 2 issues really. I have reinstalled twice from Google Play with no success. Issues 1: Ads will not play and the app has to sit for about 10 minutes before i...

Newbie

Plan Free Country USA Device Pixel 2XL Operating System Android Version 9   My Question or Issue I have 2 issues really. I have reinstalled twice from Google Play with no success.&nbsp...

809 Views

0 replies

0 likes

Ads playing wrong
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Green loading circle after turning off screen when in songlist of an artist

Hi guys, Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone screen and turn it on again, instead of the songlist the green ...

Casual Listener

Hi guys,  Since about one month i've got the problem, that if I go into the artist overview, select an artist to see the song list of this artist and start a song, then shut down my phone scree...

654 Views

0 replies

1 likes

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Can't access all songs from an artist

PlanPremiumCountryTurkeyOperating SystemAndroidMy Question or IssueBefore an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John Mayer, I was able to see all of his songs that I downloaded as a...

Visitor

Plan Premium Country Turkey Operating System Android My Question or Issue Before an update I downloaded about a week ago, when I went to "My Library" and clicked on an artist, for example John...

529 Views

0 replies

1 likes

  • 529 Views
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Hacked?

Plan PremiumCountry US DeviceGoogle pixel 3 xlOperating SystemAndroid My Question or IssueI listen to Spotify all day at work and lately my playlist will get interrupted by some random video with no sound that freezes up the app forcing me to shut th...

Casual Listener

  Plan Premium Country US   Device Google pixel 3 xl Operating System Android   My Question or Issue I listen to Spotify all day at work and lately my playlist will get ...

313 Views

0 replies

0 likes

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Music stopping

PlanPremiumCountryUSADevice(Samsung Galaxy S10+)Operating System(Android Pie) My Question or Issue Lately my music has been stopping when I'm listening to music. It happens specially when my phone is locked. I don't know if this is something to do wi...

Visitor

Plan Premium Country USA Device (Samsung Galaxy S10+) Operating System (Android Pie)   My Question or Issue   Lately my music has been stopping when I'm listening to music. It ha...

xoholo

Composer

3740 Views

1 replies

1 likes

Android
Galaxy
s10 plus
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Spotify Will Not Pause

PlanPremiumCountryUKDeviceSamsung Galaxy 8+Operating SystemAndroid OreoSpotify Version8.4.95.785My Question or IssueWhen in the app, playing music, and I press pause, it will pause very briefly and then continue playing until the second or third time...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8+ Operating System Android Oreo Spotify Version 8.4.95.785 My Question or Issue When in the app, playing music, and I press pause, it wi...

366 Views

0 replies

0 likes

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Solved!! Bluetooth controls don't work correctly

PlanFreeCountryUKDevice(Google Pixel 2)Operating System(Android 9 - Pie) My Question or IssueOver the last few months when I try to use my Android Wear device or BT headphones to control tracks on Spotify, nothing happens. The app sometimes displays ...

Visitor

Plan Free Country UK Device (Google Pixel 2) Operating System (Android 9 - Pie)   My Question or Issue Over the last few months when I try to use my Android Wear device or BT head...

Mantisentil

Community Legend

4267 Views

2 replies

2 likes

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Spotify finally found for Samsung Galaxy Watch on Samsung App Store

For those unable to locate Spotify for your Galaxy Watch On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spotify and click on the Spotify dot. Come out and go to Galaxy...

Visitor

For those unable to locate Spotify for your Galaxy Watch   On the watch, go to the Samsung music icon. Click on the 3 dots on the right side, click on the Music player Icon, scroll down to Spo...

375 Views

0 replies

0 likes

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Remove 'Your heavy rotation' in Android Auto

PlanPremium FamilyDevicePixel XLOperating SystemAndroid 9 My Question or IssueIs it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android Auto?I'm using Pixel XL in my car and all works great, but since late l...

Visitor

Plan Premium Family Device Pixel XL Operating System Android 9   My Question or Issue Is it possible to remove or at least move down on home screen 'My heavy rotation' feature in Android...

967 Views

0 replies

4 likes

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All Playlists in Shuffle Mode

PlanFreeCountryGermany DeviceHuawei P20 and Samsung Galaxy J7Operating SystemAndroid 8.0 My Question or IssueToday I noticed that all my own and other Playlists only can be played in Shuffle Mode, further I can't Skip a Song forward or backwards. Is ...

Regular

Plan Free Country Germany  Device Huawei P20 and Samsung Galaxy J7 Operating System Android 8.0   My Question or Issue Today I noticed that all my own and other Playlists only can...

287 Views

0 replies

0 likes

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application on s9+ is extremely unstable

PlanPremiumCountrySpainDeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueGood Morning,I have a galaxy s9 + updated to Android 9. And since the last update the application is extremely unstable, forcing me to close it completely on ...

Newbie

Plan Premium Country Spain Device Samsung Galaxy 9+ Operating System Android 9   My Question or Issue Good Morning, I have a galaxy s9 + updated to Android 9. And since the last updat...

273 Views

0 replies

0 likes

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How to keep the Spotify notification permanently in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen? Because my homescreen widget requires this to work properly. I whitelisted ...

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

user-removed

Not applicable

485 Views

2 replies

0 likes

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When downloading Podcasts it just downloads forever.

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever. PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid Phone My Q...

Visitor

I used to be able to download a bunch of podcasts every morning before work now when we I hit download the indicator that spins saying it's downloading goes on forever.  Plan Premium Country ...

405 Views

0 replies

1 likes

  • 405 Views
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"All Albums" view loading indefinitely

PlanPremiumCountrySwitzerlandDeviceNexus 5X, Nokia 6, Samsung S10eOperating SystemAndroid Oreo and Pie My Question or IssueWhen I go to Library->Albums, the view loads indefinitely. This has been happening for a few weeks. New install didn't help.Cou...

Casual Listener

Plan Premium Country Switzerland Device Nexus 5X, Nokia 6, Samsung S10e Operating System Android Oreo and Pie   My Question or Issue When I go to Library->Albums, the view loads ind...

Mantisentil

Community Legend

420 Views

1 replies

0 likes

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Song pause while screen is locked.

PlanPremiumCountry Samsung Galaxy Note 8, Operating System Android Pie My Question or IssueSometimes when screen locks, music will pause randomly and continue randomly again.someitmes it will also pause and continue once i unlock the screen.its drivi...

Regular

  Plan Premium Country   Samsung Galaxy Note 8,  Operating System  Android Pie   My Question or Issue Sometimes when screen locks, music will pause randomly ...

hacker1216

Newbie

118232 Views

10 replies

29 likes

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Not able to find spotify on Galaxy watch in singapore

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueHiI recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it says and advertises that it is compatible. Any help on this will be much appre...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue Hi I recently bought a Samsung galaxy watch. but I can't seem to download Spotify on the watch. it...

Aziona

Casual Listener

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
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