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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118833 Views

27 replies

4 likes

  • 118833 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239746 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239746 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600625 Views

79 replies

3 likes

  • 600625 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493050 Views

581 replies

42 likes

Account
Free
  • 493050 Views
  • 581 replies
  • 42 likes

Superuser Contribution Liking a song from Daily Mixes, Radios Stations, etc causes duplicate songs in library

Plan: Premium, JapanDevice: Samsung Galaxy S10 PlusOperating System: Android Pie After a recent update, I noticed that if I liked a song it gets automatically added to my Library even if it has already been added. This causes duplicates, i.e.- if I "...

Regular

Plan: Premium, Japan Device: Samsung Galaxy S10 Plus Operating System: Android Pie   After a recent update, I noticed that if I liked a song it gets automatically added to my ...

Peter

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

[Android] Song doesn't start or get stuck after a few seconds

PlanPremiumCountryItalyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueFrom a couple of weeks I'm experiencing a very annoying issue with the android app. Randomly some song won't start playing, or get stuck after a few second...

Regular

Plan Premium Country Italy Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue From a couple of weeks I'm experiencing a very annoying issue with the android ...

Cholo981

Regular

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off "Shuffle play" on my mobile phone

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can play the playlist by selecting where in the playlis...

Casual Listener

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can ...

tjliebro

Gig Goer

1403 Views

5 replies

0 likes

  • 1403 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Spotify Connections" en barra de notificaciones.

Buen día, tengo un problema: En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó porque para usar los controles de la app debo deslizar esa n...

Newbie

Buen día, tengo un problema:   En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó ...

Peter

Spotify Legend

19055 Views

2 replies

6 likes

  • 19055 Views
  • 2 replies
  • 6 likes

Superuser Contribution EQ Wheel not there

Hi, The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail. Both the phone and app are up to date on software. Anyone have any ide...

Casual Listener

Hi,   The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail.   B...

Blueheight

Casual Listener

1144 Views

2 replies

0 likes

  • 1144 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto-stop Feature

Plan - PremiumCountry - USADevice - Samsung Galaxy S9+Operating System - Android 9 (Pie) My Question or Issue:The audio stop feature that is used in podcasts will reset itself whenever the phone screen is turned off.

Visitor

Plan - Premium Country - USA Device - Samsung Galaxy S9+ Operating System - Android 9 (Pie)   My Question or Issue: The audio stop feature that is used in podcasts will rese...

user-removed

Not applicable

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify going nuts

Lately, many Spotify functions have become defunct for me. All my local downloads have been deleted and I can't download playlists or albums anymore. My listening history is never saved when I reopen the app (I can't start playing the same song from ...

Regular

Lately, many Spotify functions have become defunct for me. All my local downloads have been deleted and I can't download playlists or albums anymore. My listening history is never saved when I reopen...

Jemi

Spotify Legend

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Local files refuse to download.

PlanPremiumCountry DeviceLG 5Operating SystemAndroid My Question or IssueMy Android Spotify refuses to download my local files. It sits there and says "Waiting for download". If I turn off and then turn on the Downloads switch, it starts to download,...

Casual Listener

Plan Premium Country   Device LG 5 Operating System Android   My Question or Issue My Android Spotify refuses to download my local files. It sits there and says "Waiting for downl...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Superuser Contribution My downloads, un-downloaded

PlanPremiumCountryIreland DeviceSamsung Galaxy S10+Operating Android Pie 9.0 My Question or IssueWhen I try to re-download them it says: "You have Discovered a Premium Feature" I have had Premium for about 5 years, never broke the subscription, and o...

Casual Listener

Plan Premium Country Ireland   Device Samsung Galaxy S10+ Operating Android Pie 9.0   My Question or Issue When I try to re-download them it says: "You have Discovered a Premium...

Sean13493

Casual Listener

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playing a long playlist, and not all songs in the playlist get played

Hi, I have Spotify Premium and I have the app on both my windows 10 desktop and android device (One Plus 6), and I have this same problem on both. The issue is that whenever I hit play (not shuffle) on a very long playlist (~800+ songs at the moment)...

Newbie

Hi, I have Spotify Premium and I have the app on both my windows 10 desktop and android device (One Plus 6), and I have this same problem on both. The issue is that whenever I hit play (not shuffle) ...

1185843786

Casual Listener

3795 Views

5 replies

5 likes

  • 3795 Views
  • 5 replies
  • 5 likes

If I start a song, it changes automatically in 10 seconds to the worst playlist of the world ...

I am using the Premium Version, since some days if I start any song, it will change to a different one in 10 seconds. And for the following songs it adds all the songs of that playlist. It doesn't matter if I delete them, it will add the songs again....

Newbie

I am using the Premium Version, since some days if I start any song, it will change to a different one in 10 seconds. And for the following songs it adds all the songs of that playlist. It doesn't ma...

Jᴀᴄᴋ

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Default playlist name on mobile apps!

Can Spotify please fix this?I am sick of waiting. Please default playlists to "Artist - Album". This is how it defaults on the desktop app, so keep it the same on the mobile app. Why was this functionality changed to begin with? The mobile app used t...

Casual Listener

Can Spotify please fix this? I am sick of waiting.   Please default playlists to "Artist - Album".   This is how it defaults on the desktop app, so keep it the same on the mobile app. ...

Peter

Spotify Legend

1942 Views

3 replies

0 likes

  • 1942 Views
  • 3 replies
  • 0 likes

Superuser Contribution Specific song does not show up in Liked Songs

PlanFree CountryCanada DeviceLG G7 OneOperating SystemAndroid 9 My Question or Issue When looking over my liked songs on my mobile device (given above) I'm not seeing a specific song that I've liked show up. The same song does show up in the Windows ...

Casual Listener

Plan Free   Country Canada    Device LG G7 One Operating System Android 9    My Question or Issue   When looking over my liked songs on my mobile device (gi...

Radok

Casual Listener

1654 Views

5 replies

0 likes

  • 1654 Views
  • 5 replies
  • 0 likes

Spotify chenges source to phone with widget

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr511. If i go in to the app and choose Marantz in sou...

Newbie

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr5...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Note9 spotify issue offline not able to reconnect

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline ... in wich I cannot change the setting as it wont...

Newbie

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline...

Peter

Spotify Legend

639 Views

1 replies

0 likes

Issue with offline mode
  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uninstalled Spotify from gear s2 watch but cannot find app to download again

PlanPremiumCountryUKDeviceSamsung Gear s2, Samsung S9 phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using Spotify Premium for a few months now as I wanted to be able to listen to music whilst in the gym ...

Newbie

Plan Premium Country UK Device Samsung Gear s2, Samsung S9 phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been using Spotify Premium ...

Peter

Spotify Legend

3817 Views

4 replies

4 likes

  • 3817 Views
  • 4 replies
  • 4 likes

Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

Newbie

Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit)   My Question or Issue Spotify gets stuck on a black page whenever I launch the app.  I've already tr...

Guido

Spotify Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9   Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...

Guido

Spotify Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Will Not Launch

Plan - PremiumCountry - USADevice - Motorola XoomOperating System - Android 4.1.2Spotify Version - 8.5.4.770 My Question or IssueAfter I launch the app, it tries to load for a few seconds, then kicks me back to the home screen. The OS is as up-to-dat...

Regular

Plan - Premium Country - USA Device - Motorola Xoom Operating System - Android 4.1.2 Spotify Version - 8.5.4.770   My Question or Issue After I launch the app, it...

Peter

Spotify Legend

3316 Views

13 replies

0 likes

  • 3316 Views
  • 13 replies
  • 0 likes

Superuser Contribution The app thumbs buttons for radio stations

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid 9 : build-pq2a.190405.003 My Question or IssueI guess you can call this feedback. I don't know if it's an issue. I've found some topics that seem to say this change in the app is by design. S...

Casual Listener

Plan Premium Country USA   Device Pixel 2 Operating System Android 9 : build-pq2a.190405.003   My Question or Issue I guess you can call this feedback.  I don't know if it's...

Peter

Spotify Legend

1529 Views

2 replies

1 likes

Like dislike buttons mobile
Playlists
Radio
thumbs
  • 1529 Views
  • 2 replies
  • 1 likes