Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 28961 Views
  • 60 replies
  • 24 likes
  • 28961 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870904 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870904 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24844 Views
  • 3 replies
  • 0 likes
  • 24844 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Dangerous Spotify Premium Ad

PlanFreeCountry United StatesDeviceSamsung J3 Luna ProOperating SystemAndroid My Question or Issue There is an advertisement for Spotify Premium that begins with a surprisingly loud blast of car horns and traffic noises. I play Spotify in my car a lo...

  • Casual Listener
  • Plan Free Country  United States Device Samsung J3 Luna Pro Operating System Android   My Question or Issue  There is an advertisement for Spotify Premium that begins with a ...
  • Daisy
  • Spotify Legend
  • 1397 Views
  • 3 replies
  • 3 likes
  • advertisement
    Spotify Premium
  • 1397 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Unable to download Spotify from app store.

Hi,I'm unable to download Spotify form Play Store. Even when the app has been launched in my Country and coming up in my Play Store.

Screenshot_20190226-232723.jpg
  • Newbie
  • Hi, I'm unable to download Spotify form Play Store. Even when the app has been launched in my Country and coming up in my Play Store. 
  • Katerina
  • Spotify Legend
  • 951 Views
  • 1 replies
  • 0 likes
  • 951 Views
  • 1 replies
  • 0 likes

Show songlist at bmw

Hi,With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an Playlist.But now I don't find this option, i can only ...

  • Newbie
  • Hi, With new update the spotify integration works with bmw connected drive(X2) . I can change Playlist, see the cover. But I mean with the old the last working version I can show all songs from an P...
  • 524 Views
  • 0 replies
  • 1 likes
  • 524 Views
  • 0 replies
  • 1 likes

Like/dislike bug

PlanPremium Country Australia DeviceOnePlus6t Operating SystemOxygen My Question or Issue Can't dislike or like songs during playlist radio if they have a video loop instead of normal cover

  • Newbie
  • Plan Premium   Country  Australia   Device OnePlus6t   Operating System Oxygen   My Question or Issue  Can't dislike or like songs during playlist radio if ...
  • 280 Views
  • 0 replies
  • 5 likes
  • 280 Views
  • 0 replies
  • 5 likes

Search function no longer works offline.

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid Oreo My Question or IssueMy issue is concerning the search function when using the device offline. The issue started at the same update that eliminated the browse button at the bottom of the scr...

  • Music Fan
  •   Plan Premium Country USA Device LG G6 Operating System Android Oreo   My Question or Issue My issue is concerning the search function when using the device offline.  ...
  • bobaloochi
  • Music Fan
  • 727 Views
  • 8 replies
  • 0 likes
  • 727 Views
  • 8 replies
  • 0 likes

Spotify closes after log in

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid 8.0 Oreo My Question or IssueI got a new Samsung galaxy 9, there was a software update immediately available.Spotify opens but immediately closes when logged in. I can log i...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android 8.0 Oreo   My Question or Issue I got a new Samsung galaxy 9, there was a software update immediatel...
  • 435 Views
  • 0 replies
  • 0 likes
  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories not available

PlanPremiumCountryBrazilDeviceXiaomi Redmi 5AOperating SystemAndroid 9 My Question or IssueThe option to share the track to my instagram stories is not available, even though I have it installed. The only sharing option for instagram is through a dir...

  • Newbie
  • Plan Premium Country Brazil Device Xiaomi Redmi 5A Operating System Android 9   My Question or Issue The option to share the track to my instagram stories is not available, even though...
  • Jemi
  • Spotify Legend
  • 648 Views
  • 1 replies
  • 2 likes
  • 648 Views
  • 1 replies
  • 2 likes

Superuser Contribution Removing a Song from a Playlist

PlanPremiumCountry: UK DeviceSamsung S7Operating SystemAndroid My Question or Issue I've not tried this on my PC but this issue is definitely on my phone. I have a number of playlists on my phone and sometimes when listening to a particular playlist ...

  • Roadie
  • Plan Premium Country: UK   Device Samsung S7 Operating System Android   My Question or Issue  I've not tried this on my PC but this issue is definitely on my phone.   ...
  • Jemi
  • Spotify Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution cant download to sd card anymore

PlanPremium DeviceGalaxy j3v My Question or Issue I've had spotify for 5+ years and I've had premium for over a year, and I've never had a problem. That is, until I updated the app yesterday. My phone wouldnt let me play music, so I figured the thing...

  • Newbie
  • Plan Premium  Device Galaxy j3v  My Question or Issue  I've had spotify for 5+ years and I've had premium for over a year, and I've never had a problem. That is, until I updated t...
  • Jemi
  • Spotify Legend
  • 1857 Views
  • 1 replies
  • 0 likes
  • 1857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Car view for Android users

Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?

  • Casual Listener
  • Can you please return the podcast navigation/seek controls to this view as well (forward/back 15 sec) instead of the next/prev buttons when user is listening to a podcast vs song?
  • Jemi
  • Spotify Legend
  • 10798 Views
  • 1 replies
  • 3 likes
  • 10798 Views
  • 1 replies
  • 3 likes

Galaxy smartwatch

I have downloaded spotify app on my watch but can only view playlists and my collection which is shown as single songs, I have seen other videos where you can see your collection as albums, is their a problem with my app on watch or have they updated...

  • Newbie
  • I have downloaded spotify app on my watch but can only view playlists and my collection  which is shown as single songs, I have seen other videos where you can see your collection as albums, is ...
  • 317 Views
  • 0 replies
  • 1 likes
  • 317 Views
  • 0 replies
  • 1 likes

Solved!! Shuffle Playing Songs Twice in a Row

Hello y'all, I've been having an annoying issue the last couple days where shuffling an artist results in playing most (but not all) songs twice in a row. The songs are still shuffled they just repeat.I've included screenshots of my queue and main pl...

  • Regular
  • Hello y'all,   I've been having an annoying issue the last couple days where shuffling an artist results in playing most (but not all) songs twice in a row. The songs are still shuffled they j...
  • Noah
  • Spotify Star
  • 22510 Views
  • 8 replies
  • 2 likes
  • 22510 Views
  • 8 replies
  • 2 likes

Superuser Contribution Problemas com arquivos locais

PlanPremiumCountry BrazilDevice(ASUS Zenfone 3)Operating System(Android 8.0.0) My Question or Issue Os arquivos locais tocam normal no Desktop, porém aparecem como indisponíveis no Android.

  • Newbie
  • Plan Premium Country  Brazil Device (ASUS Zenfone 3) Operating System (Android 8.0.0)   My Question or Issue  Os arquivos locais tocam normal no Desktop, porém aparecem como ...
  • Jemi
  • Spotify Legend
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

Spotify to Samsung Music

PlanPremiumCountry CanadaDeviceSamsun Galaxy S9Operating SystemOne UI My Question or IssueHow do i show my personal Spotify playlists in Samsung Music

  • Newbie
  • Plan Premium Country  Canada Device Samsun Galaxy S9 Operating System One UI   My Question or Issue How do i show my personal Spotify playlists in Samsung Music
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Albums tab is stuck on loading

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to see if it will, in fact, load, but it didn't. That...

  • Casual Listener
  • Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to...
  • magicznywojtek
  • Casual Listener
  • 531 Views
  • 1 replies
  • 0 likes
  • album tab
    Albums
    bugs
  • 531 Views
  • 1 replies
  • 0 likes

Car View for Android not working

Car View for Android not working for me, i even tried putting the word "car" in by bluetooth stereo's name as suggested by others, still not activating Car View. Does this only work with a certain version of Bluetooth?

  • Newbie
  • Car View for Android not working for me, i even tried putting the word "car" in by bluetooth stereo's name as suggested by others, still not activating Car View. Does this only work with a certain ve...
  • 912 Views
  • 0 replies
  • 9 likes
  • 912 Views
  • 0 replies
  • 9 likes

Discover weekly album art

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8+Operating SystemAndroid OreoMy Question or Issue Album art for dicover weekly is not displayed in english or in my set native language that is Swedish, last time i checked it was still the native langu...

spotify weekly.jpg
  • Newbie
  • Plan Premium Country  Sweden Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue  Album art for dicover weekly is not displayed in english or in my se...
  • Noah
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Sportify won't launch

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo) My Question or Issue Since latest Android update, Spotify doesn't launch. It opens then closed immediately. I have tried rebooting and uninstalling/reinstalling multiple tim...

  • Visitor
  •   Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Since latest Android update, Spotify doesn't launch. ...
  • Noah
  • Spotify Star
  • 574 Views
  • 5 replies
  • 0 likes
  • 574 Views
  • 5 replies
  • 0 likes

Android Playlist / Folder Organization

PlanPremiumCountryU.S. DeviceS5Operating Systemandroid My Question or Issue Prior to the last update, I was able to move and organize playlists and folders on spotify desktop and they would update/organize on my Android Galaxy S5. Since the last upda...

  • Music Fan
  • Plan Premium Country U.S.  Device S5 Operating System android   My Question or Issue   Prior to the last update, I was able to move and organize playlists and folders on spo...
  • Karaptian
  • Music Fan
  • 1473 Views
  • 1 replies
  • 6 likes
  • 1473 Views
  • 1 replies
  • 6 likes

"Tocando" músicas não baixadas OFFLINE

PlanPremiumCountry Curitiba/PrDeviceXiaomi Mi8ProOperating SystemAndroid My Question or Issue Quando entro no modo offline e coloco para tocar todas as minhas músicas no aleatório o App tenta tocar as músicas não baixadas e fica mudo até eu passar a ...

  • Newbie
  •   Plan Premium Country  Curitiba/Pr Device Xiaomi Mi8Pro Operating System Android    My Question or Issue  Quando entro no modo offline e coloco para tocar todas a...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes