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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6879 Views

0 replies

7 likes

  • 6879 Views
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Which music service will you be switching to now that Spotify sucks?

PlanPremiumCountryU.S.DeviceSamsung Galaxy S6 My Question or IssueSpotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth paying for with this new update. Looks like I'll be finding another music ...

Casual Listener

Plan Premium Country U.S. Device Samsung Galaxy S6   My Question or Issue Spotify is pulling a snapchat. They went from one of my favorite apps to a steaming pile of garbage not worth pa...

Heyjerry

Regular

1098 Views

1 replies

0 likes

  • 1098 Views
  • 1 replies
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Música importada acelerada en tableta Android

PlanGratisCountryMéxicoDeviceLenovo Tab 2 A7-30Operating SystemAndroid 4.4 KitKat Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cuando utilizo la función de importar música, el resto de la música suena bie...

Visitor

Plan Gratis Country México Device Lenovo Tab 2 A7-30 Operating System Android 4.4 KitKat   Los archivos de música en mi dispositivo se reproducen a mayor velocidad (casi como un x2) cua...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

My music keeps stopping and turning down when an ad pops up

PlanPremiumCountry Device Samsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country   Device  Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

311 Views

0 replies

0 likes

  • 311 Views
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Lost artists and partial albums with update

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 and PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueSince the latest update, I cannot look up saved songs by artist. Also, partial albums are gone from my albums list. I am a Premi...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S7 and PC Operating System Android Oreo, Windows 10   My Question or Issue Since the latest update, I cannot look up saved song...

Kblev

Newbie

3148 Views

9 replies

17 likes

artist
Update
  • 3148 Views
  • 9 replies
  • 17 likes

Superuser Contribution Podcast starts at the bottom

Hey Everyone, everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has over 160 episodes, so scrolling up takes quite a while.Is th...

Composer

Hey Everyone,   everytime i open one particular podcast it starts me at the very first episode. And i have to scroll upwards to the newest one. This is really unconvinient as this podcast has ...

Conroy706

Newbie

3474 Views

7 replies

3 likes

Android
  • 3474 Views
  • 7 replies
  • 3 likes

Spotify Layout Messed up

PlanFamily premium CountryCanada DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy Spotify app suddenly changed the way it looks yesterday and it very frustrating. I can't listen to songs by artist or even see my downloaded so...

Casual Listener

  Plan Family premium  Country Canada  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My Spotify app suddenly changed the way it lo...

Sani1

Casual Listener

1678 Views

4 replies

7 likes

  • 1678 Views
  • 4 replies
  • 7 likes

Playlist Track/Song Quantity Not Displayed

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrible for me as I have OCD and have a ton of playlists...

Newbie

⁷Recently, as of 3/4/19, I noticed that the user interface display on my Spotify mobile app changed for the worst. My playlists no longer indicate how many songs I have in each folder. This is horrib...

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

spotify doesn`t save playlists to sd card on my tablet.

PlanPremiumCountryUSADevice(Amazon Fire 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped loading my playlists to my SD card.

Music Fan

Plan Premium Country USA Device (Amazon Fire 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify has stopped loading my playlists to my SD c...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
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Can't use controls on lockscreen.

NotPlanPremiumCountryTunisiaDeviceNote 8Operating SystemAndroid 9 My Question or IssueHey community! After the pie update i just can't use the controls on the lock screen no more! It's buggy cause sometimes it works, but must of the times it doesn't....

Casual Listener

NotPlan Premium Country Tunisia Device Note 8 Operating System Android 9   My Question or Issue Hey community! After the pie update i just can't use the controls on the lock screen no ...

Zineturki

Casual Listener

3141 Views

4 replies

1 likes

  • 3141 Views
  • 4 replies
  • 1 likes

Can't save both songs and an album

PlanPremiumCountryPolandDeviceLG G9Operating SystemAndroid Oreo My Question or IssueI know that the last update changed how saved songs work, but I don't think it works correctly on my phone. Saving an album does not add songs on it to my Favourites ...

Casual Listener

Plan Premium Country Poland Device LG G9 Operating System Android Oreo   My Question or Issue I know that the last update changed how saved songs work, but I don't think it works ...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Back / forward button not working

PlanPremiumCountryGermanyDeviceSamsung s8+Operating SystemLatest Android 9 My Question or Issue Hi , since the last Android update , the for/back button on Lockscreen Inst working same for Bluetooth controlls. Already tried reinstalling.Thanks in adv...

Casual Listener

  Plan Premium Country Germany Device Samsung s8+ Operating System Latest Android 9   My Question or Issue   Hi , since the last Android update , the for/back button on Loc...

Mantisentil

Community Legend

1683 Views

1 replies

1 likes

  • 1683 Views
  • 1 replies
  • 1 likes

Last update: lost all my albums

PlanPremiumCountryFranceDeviceHonor 9My Question or IssueSince the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG problem for such an application that I use every day, several hours!

Visitor

  Plan Premium Country France Device Honor 9 My Question or Issue Since the last update, I lost all my albums in my music, I just have something like 5 artist and 5 albums. This is a BIG...

Mantisentil

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Urgent - Serious crashing on every time

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...

Visitor

Plan Premium Country Malaysia   Device Samsung Galaxy S10 Plus   Operating System  Android 9.0    My Question or Issue Every time I open Spotify I tried to back /...

Jessica198930

Visitor

821 Views

1 replies

0 likes

Android 9
Android Pie
S10
s10 plus
  • 821 Views
  • 1 replies
  • 0 likes

Chromecast keeps disconnecting on Android

I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select the device from discover devices. When I do get a ...

Visitor

I have 3 different Google devices, a Chromecast audio, Google home mini, and a Google home hub. When trying to cast Spotify to any of these devices, it won't usually cast the first few times I select...

1187 Views

0 replies

5 likes

  • 1187 Views
  • 0 replies
  • 5 likes

Spotify radio doesn't exists on mobile app

Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app? PlanPremiumCountryUSDeviceSamsung J7 Star Operating SystemAndroid 8 My Question or Issue

Casual Listener

Hello, im premium user of spotify and have no radio on mobile app, but have it on a desktop version, where can i find atleast a radio button on mobile app?  Plan Premium Country US Device ...

rutoyana

Casual Listener

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Spotify Playing random music on it's own.

PlanFreeCountryEgyptDeviceSamsung J5 PrimeOperating SystemI'm not exactly sure about the specs, but i guess all you have to know is it's Android My Question or Issue(Before writing this, I'm aware that i can not choose which songs to play in an album...

Visitor

Plan Free Country Egypt Device Samsung J5 Prime Operating System I'm not exactly sure about the specs, but i guess all you have to know is it's Android   My Question or Issue (Before w...

643 Views

0 replies

0 likes

  • 643 Views
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CANNOT CONTROL SPOTIFY IN MY CAR

Hi, I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the engine of the car. I cannot control it. Even I put the car s...

Visitor

Hi,  I'm very embarrassed. Spotify constantly starts to play no matter what i chose (f.e. radio, then both sources are playing through car audio system). It starts EVERY TIME i switch on the en...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
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How do I turn off suggested songs on the free Andriod App?

I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to get back to my playlist is to log into my computer, ...

Casual Listener

I've been a free Spotify user for YEARS and suddenly Spotify refuses to let me listen to my playlist using the free Android App. It will play one song, then jump to Suggested songs. The only way to g...

Brunelicia

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Downloaded Tracks in Online Mode

PlanPremiumCountryGermanyDeviceHuawei Mate 20 ProOperating SystemAndroid 9.0My Question or IssueHi everybody, i would like to now how Spotify handles my downloaded Songs. Does Spotify plays my downloaded Songs even if I am Online? Or will the Downloa...

Visitor

Plan Premium Country Germany Device Huawei Mate 20 Pro Operating System Android 9.0 My Question or Issue Hi everybody, i would like to now how Spotify handles my downloaded Songs. Does Spoti...

psoundar

Newbie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Songs and Artist lists missing?!

Hi all Hope someone can help! Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive still got artists and albums? Also speaking of artists. Previously when i clicke...

Visitor

Hi all    Hope someone can help!    Since a recent update the 'songs' section has disappeared?? Which is really anmoying as thats where i shuffle nd listen to songs daily. Ive...

watsdamattau

Casual Listener

1201 Views

3 replies

8 likes

  • 1201 Views
  • 3 replies
  • 8 likes