Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
hnavia
Regular
27336 Views
59 replies
23 likes

27336 Views
59 replies
23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
870189 Views
11 replies
50 likes
Android
Guide
Troubleshooting

870189 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
24692 Views
3 replies
0 likes

24692 Views
3 replies
0 likes

Missing profile icon, social, following?

After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library tab. Can anyone point us to where social features ar...

nigelje
Music Fan
After the recent Android Spotify redesign to v8.4, my profile icon/photo is nowhere to be found. Hence, I can't find artists and users I follow and who follows me. This used to be under the Library t...
2019-02-15 5:28:55 AM
2019-02-15 4:30:20 PM
nigelje
Music Fan
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

album file corrupted with albums from downloaded songs

Plan Premium DeviceSamsung S8 and Apple IpodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAm about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regul...

pmwhf
Regular
Plan Premium Device Samsung S8 and Apple Ipod Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am about to ditch Spotify because the software i...
2019-02-11 11:15:53 AM
2019-02-15 4:06:17 PM
pmwhf
Regular
278 Views
1 replies
1 likes

278 Views
1 replies
1 likes

Samsung Galaxy J7Pro (SM-J730GM/DS) Chrashed when Spotify is installed

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J7 Pro (SM-J730GM/DS)Operating System(Android 8.1.0 My Question or Issue Hi I Installed Spotify on my Samsung Galaxy J7 Pro (SM-J730GM/DS) and Every time I open spotify It crashed & Restart.The only wa...

Clarkentt
Newbie
Plan Premium Country Argentina Device Samsung Galaxy J7 Pro (SM-J730GM/DS) Operating System (Android 8.1.0 My Question or Issue Hi I Installed Spotify on my Samsung Galax...
2019-02-15 3:47:21 PM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

No Soundquality Setting on Honor View 20

PlanPremiumCountryGermanyDeviceHonor View 20Operating SystemAndroid 9 My Question or IssueWhen I'm navigating to the Spotify Settings - Sounquality it's greyed out and in brackets it says "not available". As I'm on a premium plan (family) I was wonde...

ib-spot
Casual Listener
Plan Premium Country Germany Device Honor View 20 Operating System Android 9 My Question or Issue When I'm navigating to the Spotify Settings - Sounquality it's greyed out and in bra...
2019-02-15 2:28:01 PM
2019-02-15 2:36:00 PM
ib-spot
Casual Listener
281 Views
1 replies
0 likes
Soundquality

281 Views
1 replies
0 likes

Spotify starts playing randomly on my locked android

PlanPremium CountrySweden DeviceOnePlus 6 Operating SystemOxygenOs 9.0.3 My Question or IssueMy phone starts playing seemingly random songs (not from my playlists) even when it's locked and I'm not playing it myself from another source. I know I'm th...

Reval
Casual Listener
Plan Premium Country Sweden Device OnePlus 6 Operating System OxygenOs 9.0.3 My Question or Issue My phone starts playing seemingly random songs (not from my ...
2019-02-15 11:20:27 AM
2019-02-15 12:12:23 PM
Reval
Casual Listener
751 Views
2 replies
0 likes
Android
Oneplus

751 Views
2 replies
0 likes

Spotify Starts Playing Randomly on Android Phone

PlanPremiumCountry DeviceOneplus 6Operating SystemOxygenOS 9.0.3 My Question or Issue Starting today, my phone would randomly start playing songs on Spotify while the phone was locked and without me opening Spotify myself. It is getting annoying beca...

zachviolin
Newbie
Plan Premium Country Device Oneplus 6 Operating System OxygenOS 9.0.3 My Question or Issue Starting today, my phone would randomly start playing songs on Spotify while t...
2019-02-06 6:05:45 AM
2019-02-15 12:04:37 PM
nigelje
Music Fan
714 Views
1 replies
1 likes
Playing Randomly

714 Views
1 replies
1 likes

Spotify "Play on this phone" doesnt work in android auto?

Hi All, So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc then when I bring up my phone it generally starts playing where I left ...

paranoidsystems
Newbie
Hi All, So I have Spotify (I am premium) on my iPhone XR, my home PC, My work PC and on my Android head unit running Android Auto. Currently, if I am listening on my home/work pc t...
2019-02-15 11:05:09 AM
286 Views
0 replies
1 likes

286 Views
0 replies
1 likes

Devices Detect works bad

PlanPremiumCountryPoland DeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueI have spotify on the phone and on a linux machine (linux mint 18). Spotify on the linux is running (not playing songs necessarily) all the time but the...

mihahauke
Casual Listener
Plan Premium Country Poland Device Samsung Galaxy A3 Operating System Android 6.0.1 My Question or Issue I have spotify on the phone and on a linux machine (linux mint 18). Spo...
2019-02-14 1:52:22 AM
2019-02-15 1:43:23 AM
mihahauke
Casual Listener
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

App Not Working on Razer Phone 2

PlanPremiumCountry USADeviceRazer Phone 2Operating SystemAndroid Oreo 8.1.0 My Question or Issue The app doesnt work like it did on my Samsung S9+. I cannot turn off Data Saver so the music quality is garbage. I can turn the phone to get Datat saver ...

Westerlyn
Newbie
Plan Premium Country USA Device Razer Phone 2 Operating System Android Oreo 8.1.0 My Question or Issue The app doesnt work like it did on my Samsung S9+. I cannot turn of...
2019-02-14 10:47:23 PM
473 Views
0 replies
0 likes

473 Views
0 replies
0 likes

Solved!! App stuck on car mode or premium user given free app

PlanPremiumCountry/usa MOTO z2 play android App no longer lets me see my artists or songs. All my songs have been moved to favorite playlist and they no longer populate the artist or album tab. I don't know if they are testing or this is a bug, but i...

wongboy22
Casual Listener
Plan Premium Country /usa MOTO z2 play android App no longer lets me see my artists or songs. All my songs have been moved to favorite playlist and they no longer populate t...
2019-02-14 8:10:11 PM
2019-02-14 9:01:29 PM
wongboy22
Casual Listener
1413 Views
2 replies
0 likes
Android

1413 Views
2 replies
0 likes

Artist Tab

As you can see from the screen shot below, the Artist tab isn't loading anything except the bands name, yet I have 85 songs downloaded and can only play their music through the Songs tab. What's the cause of this issue? This is happening with numerou...

IamTeenGohan
Newbie
As you can see from the screen shot below, the Artist tab isn't loading anything except the bands name, yet I have 85 songs downloaded and can only play their music through the Songs tab. What's the ...
2019-02-14 8:27:58 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Cant play an album

PlanFreeCountry DeviceSamsung Galaxy S9Operating System Android My Question or Issue I tried to play appetit for destruction by GnR, but the green play button disappeard. What happened?

Ian881
Casual Listener
Plan Free Country Device Samsung Galaxy S9 Operating System Android My Question or Issue I tried to play appetit for destruction by GnR, but the green play button ...
2019-02-14 8:11:51 PM
133 Views
0 replies
0 likes

133 Views
0 replies
0 likes

Albums folder doesn't load on Android 8.0.0 I get the green circle instead but nothing happens

PlanPremiumCountry SpainDeviceOne Plus 3TOperating SystemAndroid 8.0.0Spotify version8.4.92.949 My Question or Issue When I try to reach my Albums folder in my library, it shows the green circle and the folder doesn't load at all. I have this problem...

pbreva
Casual Listener
Plan Premium Country Spain Device One Plus 3T Operating System Android 8.0.0 Spotify version 8.4.92.949 My Question or Issue When I try to reach my Albums folder in my ...
2019-02-13 7:17:46 PM
2019-02-14 6:31:13 PM
Dorowan
Music Fan
547 Views
4 replies
1 likes
my albums

547 Views
4 replies
1 likes

[Bug] Previous button is disabled for song with 'new' UI when shuffling through a playlist

Plan - PremiumCountry - USA Device - Nexus 5XOperating System - Android O My Question or Issue Found this pretty niche UI bug, not sure exactly which of the steps below are required but I'm not able to narrow it down anymore on my phone. Repro: - Add...

matthewjpb
Newbie
Plan - Premium Country - USA Device - Nexus 5X Operating System - Android O My Question or Issue Found this pretty niche UI bug, not sure exactly which of the steps be...
2019-02-14 5:46:14 PM
163 Views
0 replies
0 likes

163 Views
0 replies
0 likes

Infinite Loading in Albums

Yeah hi, The Spotify app is pi**ing me off sooo much for the past week.First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I downloaded Lady Gaga Shallow, there is an infinite loadi...

BenjaminBrcina
Newbie
Yeah hi, The Spotify app is pi**ing me off sooo much for the past week. First, for some StUPID reason I cant download any songs. And now suddenly, out of nowhere I CAN download songs, but when I dow...
2019-02-13 10:17:19 PM
2019-02-14 4:32:58 PM
Dorowan
Music Fan
594 Views
1 replies
2 likes

594 Views
1 replies
2 likes

Solved!!Superuser Contribution Genius: Behind the lyrics

Is Genius: Behind the lyrics not availiable anymore on Android? If not Why? I really liked it and i miss it!

Madcomz
Regular
Is Genius: Behind the lyrics not availiable anymore on Android? If not Why? I really liked it and i miss it!
2019-02-03 7:26:35 PM
2019-02-14 4:16:28 PM
Peter
Spotify Legend
2448 Views
9 replies
0 likes

2448 Views
9 replies
0 likes

Spotify not stopping when an incoming call comes through

PlanPremium CountryIreland DeviceGoogle pixel 2 Operating SystemAndroid Oreo My Question or Issue When I listen to Spotify, if I get a phonecall it just plays over. I've missed so many calls due to this and I've no idea how to fix it. I've tried to h...

Clare311
Newbie
Plan Premium Country Ireland Device Google pixel 2 Operating System Android Oreo My Question or Issue When I listen to Spot...
2019-02-14 2:22:15 PM
201 Views
0 replies
0 likes

201 Views
0 replies
0 likes

Album library on ONE device refuses to load

PlanFree/PremiumCountry United KingdomDevicePocophone F1Operating SystemAndroid Pie My Question or IssueSo I fancied listening to an album today and, whilst on the underground, the album list wouldn't load with the green icon perpetually spinning. Ne...

shtiv
Casual Listener
Plan Free/Premium Country United Kingdom Device Pocophone F1 Operating System Android Pie My Question or Issue So I fancied listening to an album today and, whilst on t...
2019-02-05 8:37:18 PM
2019-02-14 12:43:30 PM
Dorowan
Music Fan
372 Views
4 replies
1 likes

372 Views
4 replies
1 likes

Liked song from notification does not get saved

PlanPremiumCountry DeviceHuawei P9Operating SystemAndroid 7.0 My Question or Issue When I 'like' song from notification center, it does not get saved. Liked couple of songs yesterday but cannot find them anymore. See screenshots attached.

sporaans
Casual Listener
Plan Premium Country Device Huawei P9 Operating System Android 7.0 My Question or Issue When I 'like' song from notification center, it does not get saved. Liked couple ...
2019-02-06 11:22:38 AM
2019-02-14 11:56:46 AM
Brunelicia
Community Legend
608 Views
5 replies
0 likes

608 Views
5 replies
0 likes

Interface Issue

PlanPremium Operating SystemAndroid My Question or IssueThe interface of my friend is completely different on the button "Your library"(1 picture), this is not so convenient. There are a lot more buttons in my interface(2 picture), while a friend has...

Afermate
Casual Listener
Plan Premium Operating System Android My Question or Issue The interface of my friend is completely different on the button "Your library"(1 picture), this is not s...
2019-02-13 1:12:13 PM
2019-02-14 11:14:29 AM
Mantisentil
Community Legend
263 Views
3 replies
0 likes

263 Views
3 replies
0 likes

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