Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6878 Views

0 replies

7 likes

  • 6878 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Issue with controls on lock screen?

PlanPremiumCountryUSADeviceGalaxy S10Operating SystemI think Android Pie My Question or IssueI recently purchased a Galaxy S10, I have spotify playing and the screen locks, it'll show the: song you're listening to, previous song, Play/pause button an...

Visitor

Plan Premium Country USA Device Galaxy S10 Operating System I think Android Pie   My Question or Issue I recently purchased a Galaxy S10, I have spotify playing and the screen locks, i...

szharz

Newbie

96256 Views

72 replies

30 likes

  • 96256 Views
  • 72 replies
  • 30 likes

How do I enable Spotify videos?

Hi I want to watch videos on Spotify but I can't find them anywhere. I go to the artists song witch has a video uploaded, but I just plays normaly like it would to a song without it. My friends played the same songs with videos and it worked for them...

Newbie

Hi I want to watch videos on Spotify but I can't find them anywhere. I go to the artists song witch has a video uploaded, but I just plays normaly like it would to a song without it. My friends playe...

1398 Views

0 replies

1 likes

  • 1398 Views
  • 0 replies
  • 1 likes

how many android mobile connected

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Visitor

how many android mobiles connect in one premium plan Plan Premium Country India Operating System (iOS 10, Android Oreo, Windows 10,etc.)

Mantisentil

Community Legend

591 Views

1 replies

0 likes

Mobile
  • 591 Views
  • 1 replies
  • 0 likes

New UI

PlanPremiumCountryUkDevicePixel3 My Question or IssueWow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs from album I have saved? When you pay for premium you should be able to...

Visitor

Plan Premium Country Uk Device Pixel3   My Question or Issue Wow, this new UI is make me want to cancel awful. Why can I not shuffle through saved songs anymore? Why can I not save songs...

Rudyon

Newbie

555 Views

1 replies

4 likes

  • 555 Views
  • 1 replies
  • 4 likes

Offline saved songs list by artist

PlanPremiumCountry DeviceMoto g5Operating SystemAndroid 8.1.0 My Question or IssueI recently had an update that changed the "your library" page on the app. It looks good and all but it just does not work. My biggest problem is that I can't shuffle so...

Newbie

Plan Premium Country   Device Moto g5 Operating System Android 8.1.0   My Question or Issue I recently had an update that changed the "your library" page on the app. It looks good...

MokoMichel

Casual Listener

902 Views

1 replies

6 likes

  • 902 Views
  • 1 replies
  • 6 likes

There is no Made for You option in my spotify

There is no discover or made for you tab in my spotify library I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to say keep listening to the music you until spotify finds stuff fo...

Visitor

There is no discover or made for you tab in my spotify library   I've been using it for 1. 5 weeks and until now under the library tab there used to be a made for you option which used to ...

IrfanIntekhab

Newbie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Repeat Button Missing

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app. Screenshot attached. PlanFreeCountryIndiaDeviceMotorola G6 PlayOperating SystemAndroid 8.0

Newbie

I can't find the Repeat Button in new Spotify India App. Please let me know if I'm missing something or it's not available in the new updated app.    Screenshot attached.   Plan F...

Brunelicia

Community Legend

1234 Views

1 replies

0 likes

  • 1234 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New Liked Songs and Saved Albums problem

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid My Question or IssueWith the new update to Spotify removing Saved Songs and replacing it with Liked Songs you can no longer have and album saved and songs from that album in your Like...

Visitor

  Plan Premium Country Australia Device Samsung S8 Operating System Android    My Question or Issue With the new update to Spotify removing Saved Songs and replacing it with...

Guido

Spotify Legend

90673 Views

108 replies

156 likes

  • 90673 Views
  • 108 replies
  • 156 likes

Superuser Contribution Install Previous Version of Spotify

PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.

Casual Listener

  Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android   My Question or Issue How can I downgrade to a previous version of Spotify? I am currently on 8.4.95....

nicocencini

Music Fan

2825 Views

1 replies

9 likes

  • 2825 Views
  • 1 replies
  • 9 likes

Artist list empty and song tab disappeared

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by browsing artists, so this is frustrating. Has anyon...

Visitor

After update to 8.4.95.785, my artist list is empty save a few artists I was following, and the songs tab on the mobile app have disappeared. I primarily listen to the albums and songs I've saved by ...

shima_sulaiman

Visitor

5952 Views

15 replies

27 likes

  • 5952 Views
  • 15 replies
  • 27 likes

Can't skip songs on headset when using shuffle mode

PlanPremiumCountryNorway DeviceSamsung Galaxy Note 8, bose QC20BLKANDR Operating SystemAndroid 8.0.0 My Question or IssueWhenever i use the shuffle mode, the song-skipping function (double-click) on my headset stops working. If i use regular order it...

Visitor

Plan Premium Country Norway   Device Samsung Galaxy Note 8, bose QC20BLKANDR   Operating System Android 8.0.0   My Question or Issue Whenever i use the shuffle mode, t...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Bluetooth headphones no longer skipping/pausing tracks on spotify. Works for any other app I have.

PlanPremiumCountryCanadaDeviceSamsung A8 My Question or IssueMy bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (like castbox). Spotify is the only app it wont work. Has been maybe three d...

Visitor

Plan Premium Country Canada Device Samsung A8   My Question or Issue My bluetooth headphones have stopped skipping/pausing tracks on spotify, but it still works on other apps I have (lik...

Noah

Spotify Star

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Spotify keeps turning off shuffle mode

PlanPremiumCountryGermanyDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSince the last update the app keeps turning off shuffle mode every time I start a song from my library and I have to enable shuffle mode again. I absolutely hate t...

Casual Listener

  Plan Premium Country Germany Device Galaxy S9+ Operating System Android 9   My Question or Issue Since the last update the app keeps turning off shuffle mode every time I start...

Noah

Spotify Star

2332 Views

1 replies

0 likes

  • 2332 Views
  • 1 replies
  • 0 likes

Controller not working on lockscreen

PlanPremiumCountryUSADeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueI just got this phone, upgrading from the galaxy s7. I can't change the music using any controller when the phone is locked. I have never had an issue with this befo...

Visitor

  Plan Premium Country USA Device Galaxy S9+ Operating System Android Pie   My Question or Issue I just got this phone, upgrading from the galaxy s7. I can't change the music usi...

Mantisentil

Community Legend

1333 Views

1 replies

1 likes

  • 1333 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Skip buttons on my car radio not working with Spotify

PlanPremiumCountryUnited Kingdom Device:Samsung galaxy s10 Operating SystemAndroid My Question or IssueWhen connected to my car radio through Bluetooth none of the pause or skip buttons work and I have no control, does anyone have a solution

Casual Listener

Plan Premium Country United Kingdom  Device: Samsung galaxy s10  Operating System Android    My Question or Issue When connected to my car radio through Bluetooth none o...

Peter

Spotify Legend

21297 Views

3 replies

1 likes

  • 21297 Views
  • 3 replies
  • 1 likes

Spotify crashes when opening local playlist in android

PlanPremiumCountryUSDeviceOneplus 6tOperating SystemAndroid Oreo My Question or IssueTitle

Newbie

Plan Premium Country US Device Oneplus 6t Operating System Android Oreo   My Question or Issue Title

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Repeat button

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Visitor

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Noah

Spotify Star

1307 Views

1 replies

0 likes

  • 1307 Views
  • 1 replies
  • 0 likes

Solved!! Stop automatically enabling shuffle

PlanPremiumCountryUSADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueI understand how to disable shuffle in a playlist. What I would like is for my playlists to not automatically turn shuffle on when I play them. I want to have t...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9   My Question or Issue I understand how to disable shuffle in a playlist. What I would like is for my playl...

lenorddan

Casual Listener

37660 Views

2 replies

9 likes

  • 37660 Views
  • 2 replies
  • 9 likes

Problema ao abrir a página de um artista do meu perfil

PlanPremiumCountryBrasilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Marshmallow My Question or IssueAo tentar visualizar minhas músicas salvas da banda Fall Out Boy, a tela não carrega e permanece preta. Não consigo visualizar nem dar play n...

Visitor

  Plan Premium Country Brasil Device Samsung Galaxy J5 Prime Operating System Android Marshmallow    My Question or Issue Ao tentar visualizar minhas músicas salvas da banda...

Bittencourt

Spotify Star

2351 Views

1 replies

0 likes

  • 2351 Views
  • 1 replies
  • 0 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

Visitor

Dear Spotify,  This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and  the way it creates geners and podcats . Since the launch in Ind...

Mantisentil

Community Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes