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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111411 Views

26 replies

3 likes

  • 111411 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224119 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224119 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581381 Views

79 replies

3 likes

  • 581381 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478606 Views

577 replies

40 likes

Account
Free
  • 478606 Views
  • 577 replies
  • 40 likes

Unreliable NFC URI launch for Android

PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy II, Moto II, Pixel Operating System     My Question or Issue Some android phones launch NFC and play tracks without issue. &...

b8w0oel_2-5uj

Casual Listener

1194 Views

2 replies

1 likes

  • 1194 Views
  • 2 replies
  • 1 likes

Me cobraron dos veces la mensualidad! Que hago para que me reintegren mi dinero?

PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue

Newbie

Plan Premium Country Costa Rica  Device Huawei mate 20 lite  Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago?  My Question or Issue  

409 Views

0 replies

0 likes

Cobro doble
  • 409 Views
  • 0 replies
  • 0 likes

Problem with imported songs.

PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...

Newbie

Plan Premium Country México Device ZTE. Operating System Android.    My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

The new interface is TOO SMALL !!!

PlanPremiumDeviceSamsung Galaxy Tab AOperating SystemAndroidMy Question or IssueThe new interface is TOO SMALL :- I need almost glasses to see the times.- Time line is not large enough to cue easily.- Buttons are too small. This interface was made by...

Regular

Plan Premium Device Samsung Galaxy Tab A Operating System Android My Question or Issue The new interface is TOO SMALL : - I need almost glasses to see the times. - Time line is not large eno...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Superuser Contribution Trouble with music reproduction / Problemas com a reprodução de músicas

PlanPremiumCountryBrazilDeviceSamsung S9 +Operating SystemAndorid Oreo My Question or IssueA week ago my Spotify starts to play musics that i don't even have in my library.If i'm listening an album, sudenly the music changes for another album from a ...

Newbie

  Plan Premium Country Brazil Device Samsung S9 + Operating System Andorid Oreo   My Question or Issue A week ago my Spotify starts to play musics that i don't even have in my li...

Peter

Spotify Legend

660 Views

2 replies

1 likes

  • 660 Views
  • 2 replies
  • 1 likes

Superuser Contribution Kef lsx only forum premium?

PlanFreeCountryNetherlandsDeviceXiaomi mi 8Operating SystemAndroid 8.1.0Question or IssueI have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a pr...

Newbie

Plan Free Country Netherlands Device Xiaomi mi 8 Operating System Android 8.1.0 Question or Issue I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify updat...

Peter

Spotify Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

"Thumbs up" with google assistant doesn't work

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid Nougat My Question or IssueHi, While listening to radio, when i try to like a song with google assistant by saying "thumbs up", nothing happens. "Thumbs down" does work. I tried to...

Newbie

Plan Premium Country Germany Device Huawei P10 Lite Operating System Android Nougat   My Question or Issue Hi,   While listening to radio, when i try to like a song with google ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can share to Instagram Direct but not through Instagram Stories?

PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...

Casual Listener

Plan Premium Country Philippines Device Samsung A7 2018 Operating System Android Pie My Question or Issue When I tap the share option, the only Instagram option is through Direct Messages. T...

Peter

Spotify Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Instagram Share Option

PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...

Casual Listener

  Plan Premium Country Romania  Device Huawei Mate 10 Pro Operating System Android 9   My Question or Issue I am still not able to see the Instagram Share option in the list...

Peter

Spotify Legend

689 Views

3 replies

0 likes

  • 689 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify will not recognize phone as offline device

PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...

Casual Listener

Plan Premium + Hulu Country USA Device Samsung Galaxy S10 Operating System Android One UI   My Question or Issue   Hello,   I am brand new to Spotify, I just signed up yes...

Peter

Spotify Legend

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution App Crashing

PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...

Newbie

Plan Free Country United States   Device Samsung Galasy S9   My Question or Issue For about a month now my app has been crashing every time I use it. Doesn't matter if I listen to ...

Peter

Spotify Legend

800 Views

1 replies

1 likes

  • 800 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs folder dissapeared

PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...

Newbie

Plan Premium Country New Zealand Samsung galaxy S8+ Operating System (Android 9.0 Pie)   My Question or Issue The songs folder has dissapeared from my spotify premium app. I had over 80...

Peter

Spotify Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Instagram story's icon not found

I'm using Samsung A8,Using the newest spotify (premium) and instagram.However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, uninstall, reinstalled, both of them. And got nothing. Thank...

Newbie

I'm using Samsung A8, Using the newest spotify (premium) and instagram. However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, unins...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle for Songs

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature before. May I have someones advise? PlanPremiumCou...

Newbie

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature...

Peter

Spotify Legend

680 Views

2 replies

2 likes

  • 680 Views
  • 2 replies
  • 2 likes

Can't save on SD Card

PlanPremiumCountryGermany DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueI am not able to save my downloaded songs to a SD Card for more than a couple of minutes.I tried uninstalling and reinstalling spotify a couple ti...

Casual Listener

Plan Premium Country Germany  Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue I am not able to save my downloaded songs to a SD Card for more t...

Dan666

Newbie

746 Views

1 replies

1 likes

  • 746 Views
  • 1 replies
  • 1 likes

Spotify changing storage slot

PlanPremiumCountryUSDeviceGalaxy S8Operating SystemAndroid 9.0 My Question or IssueSince the last os update spotify is swapping and re downloading my offline library. The library is still on my sd card, but it won't let me manually change the storage...

Newbie

Plan Premium Country US Device Galaxy S8 Operating System Android 9.0   My Question or Issue Since the last os update spotify is swapping and re downloading my offline library. The lib...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Pixel 2 | Android 8.1.0 | USB-C Headphone Adapter does not switch back to headphone

Pixel 2 USB-C Headphone Adapter does not switch back to headphone mode after answering phone call, instead it shows usb charging.PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wind...

Newbie

Pixel 2 USB-C Headphone Adapter does not switch back to headphone mode after answering phone call, instead it shows usb charging. Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Ma...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Alphabetically sorting is now wrong

I am using the Spotify for Android app on my OnePlus 6t, and when I opened up one of my playlists (which I have sorted alphabetically) this morning, I noticed that the sorting has changed. Now, songs that start with A and The, such as The Boys are Ba...

Newbie

I am using the Spotify for Android app on my OnePlus 6t, and when I opened up one of my playlists (which I have sorted alphabetically) this morning, I noticed that the sorting has changed. Now, songs...

Jᴀᴄᴋ

Roadie

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Spotify CRASHES everyday

PlanPremiumCountryItalyDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueEveryday I use spotify at work on my phone but everyday, after two songs, it crashes. It's so frustrating!I try everything: reinstalling app, clean spotify cache...

Newbie

Plan Premium Country Italy Device Samsung Galaxy 7 Operating System Android   My Question or Issue Everyday I use spotify at work on my phone but everyday, after two songs, it crashes....

Jᴀᴄᴋ

Roadie

714 Views

1 replies

2 likes

  • 714 Views
  • 1 replies
  • 2 likes

queue an entire playlist with android

Wanna queue an entire playlist on android 

Newbie

Wanna queue an entire playlist on android  

ElainaD

Composer

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes