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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7110 Views

0 replies

7 likes

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Repeat button

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Visitor

Why is there a repeat button that repeats just one song on Spotify for PC and console, but not on mobile?

Noah

Spotify Star

1313 Views

1 replies

0 likes

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Solved!! Stop automatically enabling shuffle

PlanPremiumCountryUSADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueI understand how to disable shuffle in a playlist. What I would like is for my playlists to not automatically turn shuffle on when I play them. I want to have t...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9   My Question or Issue I understand how to disable shuffle in a playlist. What I would like is for my playl...

lenorddan

Casual Listener

37676 Views

2 replies

9 likes

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  • 2 replies
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Problema ao abrir a página de um artista do meu perfil

PlanPremiumCountryBrasilDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid Marshmallow My Question or IssueAo tentar visualizar minhas músicas salvas da banda Fall Out Boy, a tela não carrega e permanece preta. Não consigo visualizar nem dar play n...

Visitor

  Plan Premium Country Brasil Device Samsung Galaxy J5 Prime Operating System Android Marshmallow    My Question or Issue Ao tentar visualizar minhas músicas salvas da banda...

Bittencourt

Spotify Star

2359 Views

1 replies

0 likes

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CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

Visitor

Dear Spotify,  This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and  the way it creates geners and podcats . Since the launch in Ind...

Mantisentil

Community Legend

824 Views

1 replies

0 likes

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!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Newbie

  Plan Premium Country France Device honor 8x Operating System Android   My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....

427 Views

0 replies

0 likes

Artist album
library malfunction
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Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

Newbie

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all.  Now, Spotify will play only one song and then stops.  This has been a problem f...

618 Views

0 replies

0 likes

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Download Spotify on Galaxy Watch

PlanPremiumCountryGermanyDeviceSamsung Galaxy WatchOperating SystemAndroid My Question or Issue I can´t find Spotify at galaxy watch apps.Is spotify not available on Samsung galaxy watch?

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Watch Operating System Android   My Question or Issue  I can´t find Spotify at galaxy watch apps. Is spotify not available on S...

Lipovitan

Newbie

1803 Views

1 replies

2 likes

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  • 1 replies
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Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Casual Listener

Plan Premium Country U.S. Device LG G4 Operating System     My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...

Mantisentil

Community Legend

6188 Views

1 replies

2 likes

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CAN'T FIND MY SAVED SONGS, HELP!

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me, there are 1977 songs in my Liked Songs but as i sa...

Visitor

Since the last Spotify Update i realized there's no "Songs" in Library anymore and i literally have saved like 3000 songs. I read my saved songs are now in Liked Songs but sadly it isn't true for me,...

nigelje

Music Fan

1779 Views

1 replies

0 likes

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  • 1 replies
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My "artists" disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroidMy Question or IssueToday I started Spotify and apparently I go...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Huawei P10 lite Operating System An...

david_verschoor

Newbie

864 Views

2 replies

4 likes

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  • 2 replies
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Can't log in due to offline error message

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my songs on mobile (LG K8), but this was solved by tur...

Regular

I recently bought a new SD card to give myself more room for music on my spotify permium account. I transferred all the old data from the old SD card to the new. Yesterday, I had issues accessing my ...

Noah

Spotify Star

3012 Views

1 replies

0 likes

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Saved Albums on New Update

PlanPremiumCountryUsaDeviceVivo v11Operating SystemAndroid OreoMy Question or Issue Spotify has a limit for songs you could save (10,000). I listen to the album format, so I can't save all the songs from album I liked, since then I would be able to o...

Casual Listener

Plan Premium Country Usa Device Vivo v11 Operating System Android Oreo My Question or Issue     Spotify has a limit for songs you could save (10,000). I listen to the album ...

nigelje

Music Fan

960 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

Casual Listener

Plan Premium Country Italy   Device Huawei Honor 9 Lite Operating System Android 8.0.0.141   My Question or Issue Hi guys!  I've problem with the last update of the Spotify...

heavy_metal

Casual Listener

3165 Views

3 replies

8 likes

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  • 3 replies
  • 8 likes

HATE the new update!!!

PlanPremiumCountryUSDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid My Question or Issue"My Library" no longer plays my library! If I click an artist, it plays every single song by them, not the ones I saved! This is SUCH a pain in the neck becau...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S7 Edge Operating System Android   My Question or Issue "My Library" no longer plays my library! If I click an artist, it plays every sing...

Dynver

Visitor

1107 Views

2 replies

12 likes

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  • 2 replies
  • 12 likes

spotify changing and playing playlist by itself

PlanPremium / FamilyCountrySlovakia DevicePixel 3Operating SystemAndroind 9.0 (Pie) My Question or IssueIm using spotify for several years, after I bought Pixel 3, spotify started to change playlist randomly (but alway to the same playlist "Education...

Newbie

Plan Premium / Family Country Slovakia   Device Pixel 3 Operating System Androind 9.0 (Pie)   My Question or Issue Im using spotify for several years, after I bought Pixel 3, spo...

Noah

Spotify Star

451 Views

1 replies

0 likes

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  • 1 replies
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Personalized playlists

Hey!I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated Furthermore I don't have a discover weekly or release radar despite the fact that I've been using spotify(I'm logged in) for more than a wee...

Casual Listener

Hey! I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated  Furthermore I don't have a discover weekly or release radar despite the fact tha...

Mantisentil

Community Legend

533 Views

1 replies

0 likes

p
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Volume changing, songs restarting, songs skipping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating System My Question or Issue Hi everyone. In the last week I am constantly having the volume changing, songs restarting or songs skipping. Just now, I've had a song restart only a few seconds...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S8 Operating System     My Question or Issue   Hi everyone.   In the last week I am constantly having the volume ...

878 Views

0 replies

2 likes

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Superuser Contribution Can't play all of my library anymore ?

PlanPremiumCountryFranceDeviceHonor 5XOperating SystemWindows 10 My Question or IssueIn the Android app, the UI in my Library changed, and now I only have access to Playlists / Artists / Albums, and a Podcasts tab. I used to have access to all of the...

Regular

Plan Premium Country France Device Honor 5X Operating System Windows 10   My Question or Issue In the Android app, the UI in my Library changed, and now I only have access to Playlists...

Jacuzzi510

Regular

8723 Views

9 replies

31 likes

  • 8723 Views
  • 9 replies
  • 31 likes

Songs randomly pause

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts. PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid pie My Question or Issue

Newbie

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts.  Plan Premium Country USA  Device Samsu...

jnkvbk

Casual Listener

1016 Views

1 replies

0 likes

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  • 1 replies
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Artist Library Removed

PlanPremiumCountryU.SDevice Operating SystemAndroid My Question or IssueI've spent two years downloading songs I like. When I want to listen to music, I go to the artist I want to hear and listen to the songs I like by them that I've downloaded. I pr...

Newbie

  Plan Premium Country U.S Device   Operating System Android   My Question or Issue I've spent two years downloading songs I like. When I want to listen to music, I go to th...

twigleg2

Music Fan

2429 Views

5 replies

27 likes

  • 2429 Views
  • 5 replies
  • 27 likes