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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6956 Views

0 replies

7 likes

  • 6956 Views
  • 0 replies
  • 7 likes

Artist Library Removed

PlanPremiumCountryU.SDevice Operating SystemAndroid My Question or IssueI've spent two years downloading songs I like. When I want to listen to music, I go to the artist I want to hear and listen to the songs I like by them that I've downloaded. I pr...

Newbie

  Plan Premium Country U.S Device   Operating System Android   My Question or Issue I've spent two years downloading songs I like. When I want to listen to music, I go to th...

twigleg2

Music Fan

2424 Views

5 replies

27 likes

  • 2424 Views
  • 5 replies
  • 27 likes

Samsung S10 and galaxy buds. Touchpads not working

Just recd s10 plus and galaxy buds. For some reason the touchpads won't change track, pause, etc. Work fine In other music apps. Anyone else have this problem and a possible fix ?

Casual Listener

Just recd s10 plus and galaxy buds.  For some reason the touchpads won't change track, pause, etc.  Work fine In other music apps.     Anyone else have this problem and a p...

Joshuagames987

Newbie

15930 Views

21 replies

8 likes

  • 15930 Views
  • 21 replies
  • 8 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Casual Listener

Plan  Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...

Moedrian

Casual Listener

935 Views

2 replies

1 likes

Android
  • 935 Views
  • 2 replies
  • 1 likes

Os menus da bibliteca sumiram

PlanPremiumCountry BrasilDeviceZenfone3 Operating SystemAndroid Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras pessoas continuam com o menu antigo onde apareciam as opções de musicas, artistas e tal, mas o me...

Visitor

Plan Premium Country  Brasil Device Zenfone3  Operating System Android Oreo   My Question or Issue  Minha biblioteca foi substituída por um menu diferente, outras p...

lucasfrizon

Visitor

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New update deleted most useful feature of Android app - browsing saved tracks by Artists

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too. Alongside the new update, which changed the library UI in Android app, one of the most useful features disappeared: browsing saved s...

Casual Listener

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too.    Alongside the new update, which changed the library UI in Android ...

Guido

Spotify Legend

22149 Views

123 replies

166 likes

  • 22149 Views
  • 123 replies
  • 166 likes

New UI, Songs don´t play, Downloads missing, etc., etc., etc.

PlanFree/PremiumCountryGermanyDeviceHuawai P10 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Soooo,Since I re-started my phone, Spotify doesn´t work anymore - or rather, nothing ON spotify works anymore.The UI is co...

Newbie

Plan Free/Premium Country Germany Device Huawai P10 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Soooo, Since I re-started my phon...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

MOVER MUSICA

Tengo un j7 e probado todas las soluciones que aparecen en esta pagina sin ninguna solucion posible, borre cache borre DATOS, desinstale spotify, trate de moverlo y nada al rato vuelve a la memoria de mi celular mi memoria SD esta bien porque tengo o...

Casual Listener

Tengo un j7 e probado todas las soluciones que aparecen en esta pagina sin ninguna  solucion posible, borre cache borre DATOS, desinstale spotify, trate de moverlo y nada al rato vuelve a la mem...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Solved!! My library only has playlists and albums and looks different to what it should

PhoneSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Please help

Regular

Phone Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Please help

geraltofrivia78

Newbie

10121 Views

16 replies

11 likes

Android 8
phone
Samsung Galaxy S7 Edge
  • 10121 Views
  • 16 replies
  • 11 likes

Sudden UI change

PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...

Visitor

  Plan Premium Country  United States Device Nokia 6.1 Operating System 9   My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...

arándano

Visitor

3103 Views

4 replies

8 likes

  • 3103 Views
  • 4 replies
  • 8 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

Newbie

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...

Darevas

Newbie

851 Views

1 replies

2 likes

bluetooth
bug
india
playback
Premium
  • 851 Views
  • 1 replies
  • 2 likes

Adverts Every 5 Minutes

PlanFree/Premium Does anyone else have this issue? I am getting adverts every five minutes not every half an hour. Not touching the app at all and just letting it run. It is ridiculous.

Casual Listener

Plan Free/Premium   Does anyone else have this issue? I am getting adverts every five minutes not every half an hour. Not touching the app at all and just letting it run. It is ridiculous.&nb...

kanyethough

Visitor

2895 Views

5 replies

1 likes

  • 2895 Views
  • 5 replies
  • 1 likes

artists missing from library

PlanPremiumDevicexiaomi My Question or Issue Hi.most of my artists have dissaeared from my library, yet, the songs and albums are still there.it seems like i can no longer see in the "artists" category all the artists i have save songs by, but only t...

Casual Listener

Plan Premium Device xiaomi  My Question or Issue  Hi. most of my artists have dissaeared from my library, yet, the songs and albums are still there. it seems like i can no longer see...

jrbolkesjo

Newbie

7127 Views

13 replies

27 likes

  • 7127 Views
  • 13 replies
  • 27 likes

Saved songs not shown in albums tab?

After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I really have to search through my playlists to find thos...

Newbie

After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I real...

Mantisentil

Community Legend

1062 Views

2 replies

6 likes

  • 1062 Views
  • 2 replies
  • 6 likes

Cant log in and change password

Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old.PlanFreeCountry Lithuania/ USADeviceSamsung S9+Operating SystemAndroid 9 My Question or ...

Newbie

Cant log in with facebook. It says something goes wrong. When i trying to change password, after pressing password change link in email, it says: link is too old. Plan Free Country  Lithuani...

Mantisentil

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Playlist displaying wrong order

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S8, Macbook Pro late 2014)Operating System(Android 8.0.0, MacOS on the laptop) My Question or Issue I have been frustrated the last few days with saving playlist details and rearraging the order of...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S8, Macbook Pro late 2014) Operating System (Android 8.0.0, MacOS on the laptop)   My Question or Issue  I have been frus...

karlerikson

Casual Listener

1030 Views

1 replies

0 likes

Playlists
  • 1030 Views
  • 1 replies
  • 0 likes

Why harvard dropout not available in india , only one lil pump song is available

PlanFreeCountryIndia DeviceONEPLUS 6Operating SystemAndroiD PIE My Question or IssueWHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HARVARD DROPOUT AND OTHER LIL PUMP SONGS

Newbie

Plan Free Country India   Device ONEPLUS 6 Operating System AndroiD PIE   My Question or Issue WHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HA...

Mantisentil

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared

Plan: PremiumCountry: India Device: OnePlus 5Operating System: Android 9 My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something I really really liked and got a premium subscription soon after. As soon as I...

Casual Listener

Plan: Premium Country: India   Device: OnePlus 5 Operating System: Android 9   My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something...

kennyboy6

Casual Listener

1245 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Favourite songs not showing in library

PlanFreeCountry WalesDeviceHonor 9Operating SystemAndroid My Question or Issue I've just noticed since I've canceled my premium account that some songs I have favorited (heart symbol) , are not in my favourite library, I've uninstalled and reinstalle...

Casual Listener

  Plan Free Country  Wales Device Honor 9 Operating System Android   My Question or Issue  I've just noticed since I've canceled my premium account that some songs I ha...

Spannerj360

Casual Listener

1889 Views

2 replies

0 likes

  • 1889 Views
  • 2 replies
  • 0 likes

There is a problem with skipping musics

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music.PlanPremiumCountry TurkeyDeviceSamsung j7 proOperating SystemAndroid My Question or Issue

Regular

When I click my headphones' skipper Spotify sometimes does not respond does not change music. Sometimes replays again same music. Plan Premium Country  Turkey Device Samsung j7 pro Operat...

MelihCanYoldaş

Regular

577 Views

2 replies

1 likes

  • 577 Views
  • 2 replies
  • 1 likes

Repeat button not available

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India.PlanFreeCountry IndiaDeviceSamsungOperating SystemAndroid My Question or Issue Cant locate repeat or shuffle buttons and yes, I have checked t...

Casual Listener

I cant locate the repeat or shuffle buttons on my Spotify free account. I am on Android and reside in India. Plan Free Country  India Device Samsung Operating System Android   My ...

Spooner82

Regular

858 Views

5 replies

0 likes

  • 858 Views
  • 5 replies
  • 0 likes