Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118833 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239747 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600625 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493051 Views
581 replies
42 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...
Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue As was stated in the title, I closed Spotify after I got throu...
715 Views
0 replies
0 likes
PlanFreeCountryUSA My Question or IssueEvery time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!
Plan Free Country USA My Question or Issue Every time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!
Roadie
1078 Views
3 replies
0 likes
PlanFamily PremiumCountryCanadaDeviceSamsung A8Operating SystemAndroid 9 (Pie?) My Question or IssueI recently took an Android upgrade on my phone (not sure if Spotify was also recently updated) and since then, Spotify has been relentless in insistin...
Plan Family Premium Country Canada Device Samsung A8 Operating System Android 9 (Pie?) My Question or Issue I recently took an Android upgrade on my phone (not sure if Spotify was al...
Roadie
1290 Views
3 replies
0 likes
Before trying to play the song. After my attempt. PlanPremiumCountryLithuania DeviceXiaomi Redmi Note 4Operating SystemAndroid 8.1.0 My Question or IssueSo, usually unavailable music becomes fully unavailable. In my case, some songs still show up as ...
Before trying to play the song. After my attempt. Plan Premium Country Lithuania Device Xiaomi Redmi Note 4 Operating System Android 8.1.0 My Quest...
Roadie
702 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...
Plan Premium Country Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5 My Question or Issue Using my Android phone I have be...
1136 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hello i want to know if it's possible that the...
Roadie
2139 Views
5 replies
0 likes
Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just open spotify on a blank page with the last song playe...
Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just op...
Casual Listener
2223 Views
1 replies
3 likes
PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.
Plan Premium Country USA Device Android Samsung Galaxy S8 Operating System Android My Question or Issue How can I launch a song with a URI. Currently, when I open a URI...
Casual Listener
1085 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...
Plan Premium Country USA Device Samsung Galaxy II, Moto II, Pixel Operating System My Question or Issue Some android phones launch NFC and play tracks without issue. &...
Casual Listener
1228 Views
2 replies
1 likes
PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue
Plan Premium Country Costa Rica Device Huawei mate 20 lite Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago? My Question or Issue
415 Views
0 replies
0 likes
PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...
Plan Premium Country México Device ZTE. Operating System Android. My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...
332 Views
0 replies
0 likes
PlanPremiumDeviceSamsung Galaxy Tab AOperating SystemAndroidMy Question or IssueThe new interface is TOO SMALL :- I need almost glasses to see the times.- Time line is not large enough to cue easily.- Buttons are too small. This interface was made by...
Plan Premium Device Samsung Galaxy Tab A Operating System Android My Question or Issue The new interface is TOO SMALL : - I need almost glasses to see the times. - Time line is not large eno...
352 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung S9 +Operating SystemAndorid Oreo My Question or IssueA week ago my Spotify starts to play musics that i don't even have in my library.If i'm listening an album, sudenly the music changes for another album from a ...
Plan Premium Country Brazil Device Samsung S9 + Operating System Andorid Oreo My Question or Issue A week ago my Spotify starts to play musics that i don't even have in my li...
Spotify Legend
674 Views
2 replies
1 likes
PlanFreeCountryNetherlandsDeviceXiaomi mi 8Operating SystemAndroid 8.1.0Question or IssueI have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a pr...
Plan Free Country Netherlands Device Xiaomi mi 8 Operating System Android 8.1.0 Question or Issue I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify updat...
Spotify Legend
721 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid Nougat My Question or IssueHi, While listening to radio, when i try to like a song with google assistant by saying "thumbs up", nothing happens. "Thumbs down" does work. I tried to...
Plan Premium Country Germany Device Huawei P10 Lite Operating System Android Nougat My Question or Issue Hi, While listening to radio, when i try to like a song with google ...
441 Views
0 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...
Plan Premium Country Philippines Device Samsung A7 2018 Operating System Android Pie My Question or Issue When I tap the share option, the only Instagram option is through Direct Messages. T...
Spotify Legend
704 Views
1 replies
0 likes
PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...
Plan Premium Country Romania Device Huawei Mate 10 Pro Operating System Android 9 My Question or Issue I am still not able to see the Instagram Share option in the list...
Spotify Legend
697 Views
3 replies
0 likes
PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...
Plan Premium + Hulu Country USA Device Samsung Galaxy S10 Operating System Android One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yes...
Spotify Legend
636 Views
2 replies
0 likes
PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...
Plan Free Country United States Device Samsung Galasy S9 My Question or Issue For about a month now my app has been crashing every time I use it. Doesn't matter if I listen to ...
Spotify Legend
818 Views
1 replies
1 likes
PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...
Plan Premium Country New Zealand Samsung galaxy S8+ Operating System (Android 9.0 Pie) My Question or Issue The songs folder has dissapeared from my spotify premium app. I had over 80...
Spotify Legend
540 Views
1 replies
0 likes
