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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210854 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210854 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561284 Views

78 replies

3 likes

  • 561284 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463122 Views

575 replies

39 likes

Account
Free
  • 463122 Views
  • 575 replies
  • 39 likes

Autoplay does not work

PlanPremiumCountryCanadaDeviceOneplus 5T and Web player on Google ChromeOperating SystemAndroid 9.0.2 and Windows 10 My Question or IssueThe autoplay feature in the app does not seem to work. I tried,- enabling/disabling the autoplay option in settin...

Newbie

  Plan Premium Country Canada Device Oneplus 5T and Web player on Google Chrome Operating System Android 9.0.2 and Windows 10   My Question or Issue The autoplay feature in the a...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
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New Android update

PlanPremiumCountryCanadaDeviceSamsung A8Operating SystemPie 9.0 My Question or IssueAfter the new android update I did today, the media controls for spotify will not work on the lock screen. I have searched for a fix, but everthing i've tried has not...

Newbie

Plan Premium Country Canada Device Samsung A8 Operating System Pie 9.0   My Question or Issue After the new android update I did today, the media controls for spotify will not work on ...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
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Your Library has disappeared from my Windows desktop

PlanFamily PremiumCountryUSADeviceDell Inspiron 15Operating SystemWindows 10 My Question or IssueMy library is on my iPhone, but it has disappeared from the menu on my Windows desktop. The Your Library option is gone from the menu. How do iget Your L...

Newbie

  Plan Family Premium Country USA Device Dell Inspiron 15 Operating System Windows 10   My Question or Issue My library is on my iPhone, but it has disappeared from the menu on m...

296 Views

0 replies

0 likes

  • 296 Views
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Android and my car

Family Plan/USA/Samsung Galaxy 10/ Android My Question or Issue:I have been listening to spotify just fine woth my new phone and my car. The other day I got out of my car with phone in hand for 2 minutes (have no idea if i pressed anything), got back...

Newbie

Family Plan/USA/Samsung Galaxy 10/ Android   My Question or Issue: I have been listening to spotify just fine woth my new phone and my car. The other day I got out of my car with phone in han...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
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Need the Replay, shuffle and queue songs buttons back

I use an s10 and without a replay button it makes Replaying my favourite song so hard. So spotify please add this in the next update. Us android users find it really hard to listen to our favorite tracks again and again really hard. Thank you.Sam.

Casual Listener

  I use an s10 and without a replay button it makes Replaying my favourite song so hard. So spotify please add this in the next update. Us android users find it really hard to listen to our fav...

Sam__17__

Casual Listener

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
  • 0 likes

How to return to the old interface?

Hi.I have the premium plan, and spotify's interface has recently changed. When you go to an artist's page via library, it will open as if you searched him, and you can't see your saved song and albums. say I want to listen on shuflle to all my saved ...

Casual Listener

Hi. I have the premium plan, and spotify's interface has recently changed. When you go to an artist's page via library, it will open as if you searched him, and you can't see your saved song and alb...

963 Views

0 replies

1 likes

  • 963 Views
  • 0 replies
  • 1 likes

Update new version

My Spotify updated to a new version and i can't access to all of my titles. This new version is horrible. I cannot listen to shuffle songs. I am prenium since many years but i think switch to Google music if i cant go back tout the previous version. ...

Newbie

My Spotify updated to a new version and i can't access to all of my titles. This new version is horrible. I cannot listen to shuffle songs. I am prenium since many years but i think switch to Google ...

492 Views

0 replies

2 likes

  • 492 Views
  • 0 replies
  • 2 likes

Huawei p smart

PlanPremiumCountryItaly DeviceHuawei p smart 2019 My Question or Issue I have change my phone a couple of weeks ago, and after i opened spotify i notice that is really really slow, it took ages to search anything on the app or to listen some music. W...

Newbie

Plan Premium Country Italy   Device Huawei p smart 2019   My Question or Issue   I have change my phone a couple of weeks ago, and after i opened spotify i notice that is rea...

1063 Views

0 replies

3 likes

  • 1063 Views
  • 0 replies
  • 3 likes

Where is my library? What am I missing here people?

Hi all,Really getting ready to drop Spotify sadly... I have a Samsung Android J3, new mid 2018, running the $9.99 Premium in the US...My Question or IssueAll of a sudden spotify mobile app on the J3 is requesting I login and login screen wording is i...

Casual Listener

Hi all, Really getting ready to drop Spotify sadly...   I have a Samsung Android J3, new mid 2018, running the $9.99 Premium in the US... My Question or Issue All of a sudden spotify mobile...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Nothing displayed on artist page

PlanPremium DeviceHuawei P7Operating SystemAndroid 4.4.2 My Question or IssueTo clarify, I am referring to the page where all saved albums and songs end up / offline artist page. Nav: library/artists/[artist]When navigating to an artist I am followin...

Newbie

Plan Premium   Device Huawei P7 Operating System Android 4.4.2   My Question or Issue To clarify, I am referring to the page where all saved albums and songs end up / offline artis...

1060 Views

0 replies

3 likes

Android 4.4.2
artist page
Mobile
  • 1060 Views
  • 0 replies
  • 3 likes

Solved!! Non-shuffle playlists on Spotify Free play in shuffle anyway

PlanFreeCountryUKOperating System Android PieMy Question or Issue Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However, after a song finishes in one of these playlists, the next song played isn...

Regular

Plan Free Country UK Operating System  Android Pie My Question or Issue  Playlists without the blue shuffle icon allow me to select specific songs to play, which is expected. However...

speedstyle

Casual Listener

8159 Views

4 replies

0 likes

Free
Playlists
Shuffle Function
  • 8159 Views
  • 4 replies
  • 0 likes

Chromecasts Only Sometimes Show Up on Device List

For years now, my Spotify app will only sometimes show the Chromecasts on my network in the device list. My Sonos speakers, on the other hand, are ALWAYS available in the device list. My multiple Chromecasts of varying generations, as well as my mult...

Casual Listener

For years now, my Spotify app will only sometimes show the Chromecasts on my network in the device list.  My Sonos speakers, on the other hand, are ALWAYS available in the device list.  ...

Xanderzdad

Newbie

807 Views

1 replies

1 likes

  • 807 Views
  • 1 replies
  • 1 likes

Downloaded songs lost rebooting the phone

PlanPremiumDeviceLenovo K5 PlayOperating SystemAndroid 8.0.0My Question or IssueIf I reboot my phone with offline mode activated, Spotify get stuck in the login screen. The only way to login is clearing data from Spotify, but this also clears my down...

Newbie

Plan Premium Device Lenovo K5 Play Operating System Android 8.0.0 My Question or Issue If I reboot my phone with offline mode activated, Spotify get stuck in the login screen. The only way to ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
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Is it intented that Spotify app does not respect keyevent "KEYCODE_MEDIA_PREVIOUS"?

DeviceOnePlus 5tOperating SystemAndroid Pie(9.0) My Question or IssueSo I stumbled upon an issue that Spotify does not go to start of track or previous track like one would expect, when KeyEvent "KEYCODE_MEDIA_PREVIOUS" is dispatched via AudioManager...

Casual Listener

Device OnePlus 5t Operating System Android Pie(9.0)   My Question or Issue So I stumbled upon an issue that Spotify does not go to start of track or previous track like one would expect, w...

JoniKS

Casual Listener

738 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

After two songs, the third won't start

PlanPremiumCountryItalyDeviceHonor 7xOperating SystemAndroid Oreo My Question or IssueAs the title says, usually after two songs in a row the third won't start, even if I play repeatedly the "play" button. Sometimes it starts but suddenly stopped aft...

Newbie

Plan Premium Country Italy Device Honor 7x Operating System Android Oreo   My Question or Issue As the title says, usually after two songs in a row the third won't start, even if ...

543 Views

0 replies

0 likes

Music
  • 543 Views
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  • 0 likes

Nothing works... But your competitor's app does.

PlanPremiumCountryUSA DeviceLG ThinQOperating SystemAndroid 8.0 My Question or IssueFor the last week or so, the app on my phone has been very unstable. It crashes, it comes back, crashes again. It crashes on it's own, when it's connected via Bluetoo...

Casual Listener

Plan Premium Country USA   Device LG ThinQ Operating System Android 8.0     My Question or Issue For the last week or so, the app on my phone has been very unstable.  ...

FamousHerself

Music Fan

1029 Views

2 replies

0 likes

crashing
LG thinQ
Unstable
  • 1029 Views
  • 2 replies
  • 0 likes

Music stops playing

PlanPremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueMy music stops playing after a few songs or when the phone goes to sleep.

Newbie

Plan Premium Country USA Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue My music stops playing after a few songs or when the phone goes to sleep.  

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Ad overlay just blocking screen

PlanFreeCountryUSDeviceHuawei Honor 6XOperating SystemAndroid 7.0 My Question or IssueWhen I'm listening to a podcast, after it's done, I hit the back button on my phone. It goes back to whatever screen I was on before, but there is an ad overlay wit...

Newbie

Plan Free Country US Device Huawei Honor 6X Operating System Android 7.0   My Question or Issue When I'm listening to a podcast, after it's done, I hit the back button on my phone. It ...

Alanoe

Newbie

899 Views

1 replies

1 likes

  • 899 Views
  • 1 replies
  • 1 likes

free should've been better

It's sad that the free app is a piece of - and a year later, it barely changed. You know i don't get why they removed the queue and proper shuffling in the free version while premium does. It's not fair espically for people who've used spotify for ye...

Roadie

It's sad that  the free app is a piece of - and a year later, it  barely changed. You know i don't get why they removed the queue and proper shuffling in the free version while  premiu...

lumster49

Roadie

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Spotify skips songs from the downloading list and marks them as downloaded anyways.

PlanPremiumCountryArgentinaDeviceSamsung J2 PrimeOperating SystemAndroid My Question or IssueThis problem has appeared suddenly some days ago, I used to be able to download music with no problems but then whenever I try to download music from my libr...

Newbie

Plan Premium Country Argentina Device Samsung J2 Prime Operating System Android   My Question or Issue This problem has appeared suddenly some days ago, I used to be able to download m...

642 Views

0 replies

0 likes

  • 642 Views
  • 0 replies
  • 0 likes