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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6885 Views

0 replies

7 likes

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Can't use bluetooth controls

The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...

Casual Listener

  The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...

user-removed

Not applicable

8409 Views

15 replies

19 likes

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  • 19 likes

Song crash

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone when the "Normalize Volume" is active.

Newbie

In android (Motorola One) some songs just freeze and can't be played. Tried to delete from download and download again, uninstall app and installing again. It seems to happen only in the smartphone w...

512 Views

0 replies

0 likes

bug
  • 512 Views
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Solved!!Superuser Contribution cannot display lyrics/behind the lyrics on android

PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...

Visitor

  Plan Premium Country  Thailand   I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...

Elena

Moderator

53705 Views

10 replies

1 likes

Android
lyrics
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Superuser Contribution Playing ALL Podcasts from oldest-newest

PlanPremiumCountry AmericaDeviceGalaxy S8My Question or Issue When I go to podcasts, I can see all new episodes and play the most recent release. It will play the new episode of Podcast X, then Podcast Y, then Podcast Z. I just got into podcasts, and...

Newbie

  Plan Premium Country  America Device Galaxy S8 My Question or Issue   When I go to podcasts, I can see all new episodes and play the most recent release. It will play the ne...

Alex

Spotify Legend

3721 Views

6 replies

17 likes

order
Podcasts
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  • 17 likes

Repeat track mode is not available for Android phone

PlanFreeCountryIndia DeviceOne plus 6T My Question or Issue I've recently started using this app and noted that repeat the song option is not available can someone help me in this regard ?

Newbie

Plan Free Country India   Device One plus 6T     My Question or Issue  I've recently started using this app and noted that repeat the song option is not available can so...

330 Views

0 replies

0 likes

  • 330 Views
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  • 0 likes

Like / Dislike Simultaneously

PlanFree/PremiumCountry USADevice LGOperating System(Android) My Question or Issue When you both like and dislike on a song does that show you like the band, but not the song ?

Regular

  Plan Free/Premium Country  USA Device  LG Operating System (Android)   My Question or Issue   When you both like and dislike on a song does that show you like t...

BeatnikM

Regular

1645 Views

18 replies

0 likes

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Why my song radio is like a playlist? Why can't I follow artist radio? Why my station tab is empty?

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify. PlanPremium Country India DeviceRedmi 6 pro (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

When I try open a song radio it pops up like a playlist not a radio and I can't follow artist radio there's no option. Btw I'm new to Spotify.  Plan Premium  Country  India  ...

438 Views

0 replies

0 likes

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resuming after phone call

PlanPremiumCountryNorway DeviceSamsung Galaxy S9+Operating SystemAndroid Pie Spotify does not resume after a phone callWhen I'm playing music and I recive a phone call Spotify pauses but it does not resume when the phone call ends. I check Spotify ap...

Newbie

Plan Premium Country Norway   Device Samsung Galaxy S9+ Operating System Android Pie   Spotify does not resume after a phone call When I'm playing music and I recive a phone call...

ShaunB1

Casual Listener

1090 Views

2 replies

2 likes

  • 1090 Views
  • 2 replies
  • 2 likes

Spotify App crashes constantly on Android 8.0 LG G7

PlanPremiumCountry SpainDeviceLG G7 ThinQ Operating SystemAndroid Oreo 8.0 My Question or IssueMy Smartphone LG G7 keeps crashing every few seconds. This has never happened before, but last month has been terrible. I cant use the app on the go on my ...

Newbie

Plan Premium Country  Spain Device LG G7 ThinQ  Operating System Android Oreo 8.0   My Question or Issue My Smartphone LG G7 keeps crashing every few seconds. This has never ...

1262 Views

0 replies

4 likes

app crashes
Crash Android
LG G7 ThinQ
OREO
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Mi cuenta de Spotify esta extremadamente lenta

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium- FamiliarCountryColombiaDeviceLG G6 - H871 AT&TOperating System( Android 8.0.) My Question or Issue Yo tengo Spotify hac...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium- Familiar Country Colombia Device LG G6 - H871 AT&T Oper...

10605 Views

0 replies

26 likes

  • 10605 Views
  • 0 replies
  • 26 likes

Switch from Video to Behind the Lyrics

PlanPremium CountryPhilippines DeviceLG Q6Operating SystemAndroid Oreo My Question or Issue Is there a way to switch from the video uploaded by the artist back to Behind the Lyrics or just the regular playing tab? If not I hope they make an option fo...

Newbie

Plan Premium   Country Philippines   Device LG Q6 Operating System Android Oreo   My Question or Issue  Is there a way to switch from the video uploaded by the ar...

AcousticGrover

Gig Goer

525 Views

1 replies

0 likes

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Superuser Contribution Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...

Casual Listener

Plan Free Country   Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android   My Question or Issue  Daily mixes appear in my phone, but not in my tablet. The&n...

rlempel

Casual Listener

689 Views

5 replies

0 likes

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  • 5 replies
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Update Introduced Lag

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid Version 8.0.0 My Question or Issue I'm running 8.4.95.785, and this update and the last have made loading times super slow. It used to be almost instant to go from menu to menu, o...

Regular

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android Version 8.0.0   My Question or Issue   I'm running 8.4.95.785, and this update and the last have mad...

RineNight

Casual Listener

2731 Views

19 replies

4 likes

  • 2731 Views
  • 19 replies
  • 4 likes

Why are my Editor's Picks playlists in the home screen different in my android app and windows app?

PlanPremiumCountryIndiaDevicePoco F1Operating SystemAndroid 9 Pie My Question or Issue Why are my Editor's Picks playlists different in my android app and windows app?The windows playlists are more relevant to me than the android ones.

Newbie

Plan Premium Country India Device Poco F1 Operating System Android 9 Pie   My Question or Issue  Why are my Editor's Picks playlists different in my android app and windows app? ...

vivek2151995

Newbie

1249 Views

3 replies

0 likes

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Problem with synced MP3s on Android

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet.Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in playlist, usually it skips to another "Spotify-based" song ...

Casual Listener

Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet. Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in play...

Bittencourt

Spotify Star

1891 Views

9 replies

0 likes

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Superuser Contribution Trotz neustem Update keine Designänderung

PlanPremiumCountryGermanyDeviceOnePlus 6tOperating SystemAndroid 9 My Question or IssueHallo,wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen im Bereich des aktuell abgespielten Tracks vorgenommen. Diese Änderungen sind a...

Casual Listener

Plan Premium Country Germany Device OnePlus 6t Operating System Android 9   My Question or Issue Hallo, wie im angehängten Screenshot zu sehen, wurden in Spotify ja Designänderungen i...

Peter

Spotify Legend

822 Views

5 replies

0 likes

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I still see ads even though I got premium

PlanPremiumCountry lithuaniaDeviceOneplus 6Operating SystemOxygenis 9.0.4 My Question or Issue When im listening to slipknot i see some festival video ad in the background(instead of album art or whatever supposed to be there). If i dont touch the sc...

Casual Listener

Plan Premium Country  lithuania Device Oneplus 6 Operating System Oxygenis 9.0.4   My Question or Issue  When im listening to slipknot i see some festival video ad in the bac...

Bittencourt

Spotify Star

603 Views

3 replies

0 likes

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Corrupted bluetooth control after last update

Something got bad after the last spotify update: previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with the car control keys instantly. now after the last update i...

Casual Listener

Something got bad after the last spotify update:   previously when establishing a bluetooth connection with my car the music automaticlly started. i was able to skip tracks forth and back with...

serkT21

Casual Listener

2216 Views

4 replies

6 likes

  • 2216 Views
  • 4 replies
  • 6 likes

Solved!! Problem with my smartwatch

PlanPremiumCountryMexico DeviceSamsung Gear S3Operating SystemAndroid Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got two options (stream on wifi or remote) when I chose remote it doesn't matter if it connected vi...

Visitor

Plan Premium Country Mexico  Device Samsung Gear S3 Operating System Android Oreo   My Question or Issue   I download Spotify on my watch, in settings/playback I got tw...

Noah

Spotify Star

1424 Views

1 replies

0 likes

bluetooth
Gear S3
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Loud ads in Australia

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like having compressed air blowing your eardrums out. Fr...

Newbie

I'm in Australia on android. Ads are loud across the board and I dunno if it's just the loudness but they seem to have way more higher frequencies than the song. The treble is so annoying, it's like ...

AcousticGrover

Gig Goer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes