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Downloading to phone no longer working

Downloading to phone no longer working

Plan

Premium

Country

 USA

Device

Samsung Galaxy S5

Operating System

Android Marshmallow (6.0)

 

My Question or Issue

 I am no longer able to download any content, either podcasts or music.  Nothing will download either via wifi or via cellular.  I have plenty of available space and have been able to download things previously, as recently as last week!  But now it just sits and spins and doesn't actually download anything.

 

I have already tried uninstalling and reinstalling the app with no success, and now anything I had downloaded previously is no longer downloaded.

 

This is a problem for me because I listen to music and podcasts to keep myself sane at work and I simply do not have the data available to listen for 6-8 hours a day 5 days a week, which is why I got a premium account in the first place.  But if it no longer works for the reason I got it (you know, downloading things to listen to) there's really no reason for me to keep the added expense.

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