Ford Sync applink help

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Ford Sync applink help

Marc-2629
Casual Listener
Hello all,

I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.

Thanks in advance for any help offered!
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Solution!

FMonteleone
Regular

Hi,

Spotify woks only with Ford Sync 1.1 + Applink devices.

I can confirm this because my old car (Ford B-MAX) had the Sync 1.1 with Applink and spotify worked always well.

Now I have a new C-MAX with Sync2 (no applink features are available), and I can use Spotify only with the standard BT streaming.

Note that with the Sync 1.1 with applink yor car will display all the Spotify functions (Playlist, Album, Radio...), with Sync2  you will not have this features.

 

Cheers,

Felice

 

Felice Monteleone
Official MotoGP Photographer

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20 Replies

Daniel
Community Legend

Please see the below site for detail on how to connect/use Spotify with Ford SYNC with app link:

 

http://www.ford.co.uk/OwnerServices/SYNC-and-Bluetooth-Support/SYNC-with-app-link


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shol
Newbie

Hello - Did you manage to find a way how to activate Sync2 with Spotify/ AppLink as i'm having the exact same issue as you had. I can only manage to play spotify through bluetooth audio via the phone control not the Sync2 screen.

 

Cheers.

Marc-2629
Casual Listener
Hi after some research I don't believe sync 2 is applink compatible whereas
sync gen 1 is. So I am just using the same method as you describe. Seems
odd that they removed this feature.

goldengreen-74
Casual Listener

Yea that right Sync 1 "should" add spotify to sync mobile apps and then you can use voice command etc. I had this working fine in my kuga that has sync 1. That was untill the latest update of spitify on 26 June. Now Spotify is not listed in my mobile apps in Sync and when i try to find it from sync it just keeps coming back saying it can not any new apps to add.

 

Would love to get to the bottom of it, has spotify removed the ability to use it with ford sync.

Benja85
Casual Listener
Hello,

I'm having the same problem with sync 2 in my new Mondeo.

No Way to install applications as Spotify!

Can't manage spotify trough sync'screen.

It' seems that US version can be upgraded with usb. I'm really hangry about Ford!!!

lawrencek
Spotify Legend

Spotify should work with all models that are equipped with Ford SYNC with AppLink. So this exludes models with MyFordTouch.

Can you please share with us the following info to help us investigate?

Phone model

Phone OS version

Car model

Exact steps to reproduce the issue

 

Can you also ensure that Ford sync is updated to the latest version?

http://owner.ford.com/how-tos/sync-technology/sync/software-updates/how-to-install-ford-sync-updates...

 

Benja85
Casual Listener

Hi,

 

 

The car model is FORD Mondeo, which is European cousin of US Fusion.

 

Sync version is called "SYNC2 Touchscreen" (= MyFordTouch?)

 

It's said in user manuel we can install applications, like Spotify...

 

But you confirm Spotify isn't available with this system? Why? Could it be possible in the future, as old Sync 'AppLink' allows it?

 

Finally, thank you for the link to update system but it's only possible for US models, not european ones...

 

 

Garnett
Casual Listener
I'm based in the UK and concur that Spotify and Sync in a new Ford Focus don't work together.

Sync does not recognise any compatible apps on my Samsung Galaxy S6

Garnett
Casual Listener
Meant to add: the Focus is a hire car - we have discovered we need 2 cars now we have 2 children!

Does anyone know of an accurate list of which music streaming services work with which cars?

I want to make an informed choice about my music-listening and car-buying and it would good to know about any other incompatibilities like Ford and Spotify.

Marc-2629
Casual Listener
Hi Garnett,

Ford and Spotify are compatible via bluetooth, we are talking about a Ford specific system which allowed you to control Spotify via the voice controls in the car. This is called "app link" and it does work on SYNC gen 1 but it would appear it does not work with SYNC gen 2.

As for your question, I would imagine any car with bluetooth streaming should be ok 🙂

lawrencek
Spotify Legend

Yes, this information is correct. SYNC2 (MyFordTouch in the US) does not support AppLink and we have no information from Ford about plans for SYNC2 to support AppLink in the future. SYNC1 with AppLink and all SYNC3 systems (just announced in the US) support the additional Spotify functionality that AppLink provides. For SYNC2, we recommend using the standard Bluetooth source to listen to Spotify.

Eu_Jin
Regular
add an SYNC 2 interface factory unit mirror link SPOTIFY on your Focus Sync.


https://youtu.be/hPaWHVDozRw
Solution!

FMonteleone
Regular

Hi,

Spotify woks only with Ford Sync 1.1 + Applink devices.

I can confirm this because my old car (Ford B-MAX) had the Sync 1.1 with Applink and spotify worked always well.

Now I have a new C-MAX with Sync2 (no applink features are available), and I can use Spotify only with the standard BT streaming.

Note that with the Sync 1.1 with applink yor car will display all the Spotify functions (Playlist, Album, Radio...), with Sync2  you will not have this features.

 

Cheers,

Felice

 

Felice Monteleone
Official MotoGP Photographer

View solution in original post

Eu_Jin
Regular

Hi,

 

For SYNC 2 system, an interface are added to the factory fitted unit, to support "Mirror link" via it's HDMI provided input & then you can have SPOTIFY on the 8"inch screen system on your Ford. 

IMG_8275.jpg
DSC_0142.JPG

Marc-2629
Casual Listener
Hello,

Where is this interface available? I was not aware of sync 2 having hdmi

FMonteleone
Regular

The HDMI interface on Ford Sync2 is available only for the American Market.

For example in Europe (Italy in my specific case), this interace is non available.

 

Cheers,

Felice

Felice Monteleone
Official MotoGP Photographer

Eu_Jin
Regular

Here you go the Plug & Play interface for all models of Ford eqquiped SYNC 2 system. 

(https://www.facebook.com/commerce/products/1064737503567879/)

Eu_Jin
Regular

Here you go the SYNC 2 interface : 

 

(https://www.facebook.com/commerce/products/1064737503567879/)

Eu_Jin
Regular
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