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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201695 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201695 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545977 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453782 Views

571 replies

38 likes

Account
Free
  • 453782 Views
  • 571 replies
  • 38 likes

Music randomly skipping

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

Newbie

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

291 Views

0 replies

0 likes

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SONG ARE NOT DOWNLOADING

Hey everyone,I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by removing some downloads, but nothing is helping!!Anyone?!...

Casual Listener

Hey everyone, I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by remo...

emmtr

Casual Listener

441 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution spotify player temporary error

Dear all,I have the above mentioned error message on my galaxy 7. unfortunately no error code. It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see what could be wrong. Thanks for help. Best regardsJane

Casual Listener

Dear all, I have the above mentioned error message on my galaxy 7.  unfortunately no error code.   It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see...

Tri_Lady

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Downloads gone & no storage options

Hi all,This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first time. I checked if maybe my SD card dismounted from my...

Casual Listener

Hi all, This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first t...

339 Views

0 replies

1 likes

  • 339 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bluetooth problem

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to undo this.. Thank you

Casual Listener

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to u...

Dasboot62

Casual Listener

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Je n'arrive pas à me connecter à mon compte spotify family depuis mon android

Bonjour, Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai perdu toutes mes playlist, albums, etc... je suis d'aille...

Newbie

Bonjour,  Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai...

896 Views

0 replies

0 likes

  • 896 Views
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Like with heart button and Add with plus button

I've used Spotify with freemium until last night, and purchased premium plan this morning.I remember there was heart button when I play the radio before, but after the purchaing premium plan the heart button disappeared and replaced by "+" button.The...

Newbie

I've used Spotify with freemium until last night, and purchased premium plan this morning. I remember there was heart button when I play the radio before, but after the purchaing premium plan the he...

862 Views

0 replies

0 likes

  • 862 Views
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  • 0 likes

Problems downloading songs in a playlist

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song saved in the playlist and i can't start the download ag...

Newbie

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song save...

309 Views

0 replies

0 likes

  • 309 Views
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Why are my downloads disappearing?

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

Newbie

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

386 Views

0 replies

0 likes

  • 386 Views
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Superuser Contribution Lyrics/behind the music

I have a Note 5. I have the trial premium. My son has an Iphone, also with premium account. I do not see the behind the music or the lyrics on my android. I know they are available because my son gets them on his phone. I have uninstalled and reinsta...

Casual Listener

I have a Note 5.  I have the trial premium.  My son has an Iphone, also with premium account.  I do not see the behind the music or the lyrics on my android.  I know they are avai...

OceanEyes

Regular

690 Views

3 replies

0 likes

  • 690 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
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Superuser Contribution Arcade fire ticket add freezing spotify

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until the add popped up again. It just goes on with no so...

Newbie

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until ...

SergioDavid

Roadie

473 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

477 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

1013 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
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Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47506 Views

9 replies

3 likes

Premium.
  • 47506 Views
  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

935 Views

3 replies

0 likes

  • 935 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes