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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7120 Views

0 replies

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Not all songs in playlist

Hey, I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there. My issue is with my Android phone, when I go into the playlist on the phone there are only 17 of the 200+ songs...

Regular

Hey,   I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there.   My issue is with my Android phone, wh...

Joe

Community Legend

1262 Views

7 replies

0 likes

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All music undownloading.

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience.Now my problem is I have to keep downloading over 500 songs as on my galaxy s7 edge it keeps u downloading. I've seen a few posts...

Newbie

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience. Now my problem is I have to keep downloading over 500 songs as on my galax...

MartinStoichkov

Community Legend

324 Views

1 replies

0 likes

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Superuser Contribution Getting music Spotify don't have on to phone and listen to it

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it. Why don't they make local files on phones so you don't have listen form to places

Newbie

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it.   Why don't they make local f...

Maria_B

Moderator

260 Views

1 replies

0 likes

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Cannot reorder tracks in playlist

How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks

Regular

How do you reorder tracks in a spotify playlist?   I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads.   This is a VERY bas...

Borowscy

Music Fan

668 Views

2 replies

1 likes

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Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

990 Views

2 replies

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Spofify on Vivo V5

Hi Spotify,I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

Newbie

Hi Spotify, I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

936 Views

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external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

292 Views

0 replies

0 likes

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Player switches output from PC back to phone after BT headset phone call

For some reason, if I have Spotify open in my phone and PC (music playing on the latter), it keeps switching audio output back to phone from PC after I take a phonecall with my BT headset. Any ideas as to why it keeps doing so? Environment:PC: Lenovo...

Newbie

For some reason, if I have Spotify open in my phone and PC (music playing on the latter), it keeps switching audio output back to phone from PC after I take a phonecall with my BT headset. Any ideas ...

rangleyourangle

Newbie

570 Views

1 replies

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Solved!! where is my file actually stored?

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

Casual Listener

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

diardo

Casual Listener

784 Views

2 replies

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What is the difference between saved music and downloaded music?

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline even when it is not downloaded. Also I have a secon...

Regular

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline ...

Boddha

Regular

1895 Views

2 replies

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Solved!! Shuffle stops after choosing a song

This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I couldn't find any settings to change this, so how do I p...

Music Fan

This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I could...

Roosn92

Casual Listener

14753 Views

16 replies

1 likes

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Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

310 Views

1 replies

0 likes

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Superuser Contribution Can't download artist playlists

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't download any content?

Casual Listener

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't...

Jeremy

Spotify Legend

1818 Views

5 replies

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Superuser Contribution Android App strart playing the same song when I'm using the Mac App

Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it starts on the phone... I belive that it has something to...

Newbie

Hello Good Afternoon, recently I have had alot of problems with the Spotify app (Android), I'm listening my music on my Mac (spotify App, no web) and It randomly stops playing on the Mac and it start...

Maria_B

Moderator

358 Views

1 replies

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Solved!! Add to queue not working

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

Casual Listener

Whenever I click to add songs to queue, it registers that I clicked, but the songs don't actually add to the queue anymore. This is only a problem on android as I have Spotify on pc, IOS, and android.

krystah

Newbie

19312 Views

7 replies

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Ads made Spotify stupid

i understand that there are supposed to be ads, but not like this;it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more ads, 3 songs, and another ad. stuff like this has happ...

Casual Listener

i understand that there are supposed to be ads, but not like this; it asked me to watch a video for 30 mins of ad free music, so i did. it never said "thanks for watching", then it played two more a...

CallMeMONGOOSE

Casual Listener

983 Views

2 replies

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Spotify voice feature?

So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the original interface. Is this some new feature that was ...

Newbie

So today I opened the Spotify app and was presented with a full screen telling me about some new Spotify voice control feature. Upon pressing the "show me how" button the app just returned to the ori...

rexwh91

Newbie

971 Views

3 replies

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Why does Spotify take up so much space?

I clear data and my cache, then within a few hours of listening my storage numbers are approaching 400mb. How is Spotify storing song data that balloons the app so badly, easily bumping storage needs to 2 gigs+. Any way to stop this storage hogging?

Newbie

I clear data and my cache, then within a few hours of listening my storage numbers are approaching 400mb. How is Spotify storing song data that balloons the app so badly, easily bumping storage needs...

Kingbubby07

Newbie

3042 Views

1 replies

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Spotify sonos issues

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

Newbie

Sonos app works just fine on android samsung s7. Spotify can not find the sonos speaker. Is there a solution for this ptoblem?

187 Views

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Recommended Songs

How do I enable the reccommended songs feature at the bottom of my playlists? It was kind of a big reason for me switching to Spotify from apple music but I can see it for some reason. (For Mobile Devices)

Casual Listener

How do I enable the reccommended songs feature at the bottom of my playlists? It was kind of a big reason for me switching to Spotify from apple music but I can see it for some reason. (For Mobile De...

Duzi

Casual Listener

6124 Views

4 replies

2 likes

  • 6124 Views
  • 4 replies
  • 2 likes