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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118749 Views

27 replies

4 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239506 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600356 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492870 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Now playing

When you play a song there's usually a small box bottom of the screen telling you what are you listening to. On the iPhone when you close the app and re-open it, this box usually disappears. But on my android it's still there. Is it possible to close...

Newbie

When you play a song there's usually a small box bottom of the screen telling you what are you listening to. On the iPhone when you close the app and re-open it, this box usually disappears. But on m...

533 Views

0 replies

0 likes

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Summer Vibes Playlist

i saw a friend had their Summer Vibes playlist in their "made for you" section, but it isn't showimg up on my phone. what's going on?

Newbie

i saw a friend had their Summer Vibes playlist in their "made for you" section, but it isn't showimg up on my phone. what's going on?

391 Views

0 replies

0 likes

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Android Auto loading...

2017 Audi Q7Samsung S6/S7 EdgeRepro steps1. Launch Spotify2. Shutdown car and walk away so Spotify auto shutdown3. Restart car and let AA resume4. Resume Spotify and stuck at loading wheel.Exiting spotify and AA will not fix until phone is rebooted o...

Casual Listener

2017 Audi Q7 Samsung S6/S7 Edge Repro steps 1. Launch Spotify 2. Shutdown car and walk away so Spotify auto shutdown 3. Restart car and let AA resume 4. Resume Spotify and stuck at loading wh...

Daerik

Casual Listener

1239 Views

4 replies

0 likes

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Solved!! Saving to internal memory and SD Card

I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in both of memory slots. It seems that it's saving music tw...

Music Fan

I got Moto G 4g (android 4.4) 8gb of internal memory and 32gb in the SD one. I can't understand why but my spotify when it downloads my music, during the download I see the storage gets busy in both ...

fdiazc

Newbie

8380 Views

19 replies

0 likes

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Spotify Connect remote volume control fails to alter volume

Client: Windows and Android (current releases)Host: Spotify Music - for Android TV (0.7.3)Host HW: Nvidia Shield TV (FW 3.2)Relevant config: HDMI-CEC volume control is enabled on the Nvidia Shield so that OS volume level adjustment commands are passe...

Newbie

Client: Windows and Android (current releases) Host: Spotify Music - for Android TV (0.7.3) Host HW: Nvidia Shield TV (FW 3.2) Relevant config: HDMI-CEC volume control is enabled&nb...

DHBREUER

Newbie

2241 Views

3 replies

9 likes

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  • 3 replies
  • 9 likes

upgraded to premium, works on computer but not on mobile!

The trial worked great, convinced me to pay for premium. But now when I go and try to play anything on mobile it tells me I need to upgrade to premium. Its annoying, I tried uninstalling and reinstalling, restarting the phone...nothing works. making ...

Newbie

The trial worked great, convinced me to pay for premium. But now when I go and try to play anything on mobile it tells me I need to upgrade to premium. Its annoying, I tried uninstalling and reinstal...

Habdank

Music Fan

1967 Views

9 replies

0 likes

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Spotify unmounts my sd card

Spotify unmounts my SD card when I download music offline. It detects it again after I pull it out and put it back in and a restart but it also doesn't find the files on the sd card, making me redownload my playlist and delete the files already there...

Casual Listener

Spotify unmounts my SD card when I download music offline. It detects it again after I pull it out and put it back in and a restart but it also doesn't find the files on the sd card, making me redown...

betablue42

Roadie

1164 Views

7 replies

0 likes

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Issue downloading on wifi

I'm trying to download a playlist at home on my wifi, but when I press download, Spotify says: "Go to Settings to download using cellular" Why? I am on wifi, I don't want to download using cellular. I've checked the available space on my phone, and a...

Casual Listener

I'm trying to download a playlist at home on my wifi, but when I press download, Spotify says: "Go to Settings to download using cellular"   Why?   I am on wifi, I don't want to downloa...

Dowders79

Casual Listener

1533 Views

6 replies

0 likes

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Solved!! Cleaning space

Hi everyone,I love Spotify, and I love the downloadfunction. But my phone storage is almost full with 50 hours of music, so i want to turn of the downloadfunction. I switched the switch next to my playlist, but my storage is still full. I found this ...

Newbie

Hi everyone, I love Spotify, and I love the downloadfunction. But my phone storage is almost full with 50 hours of music, so i want to turn of the downloadfunction. I switched the switch next to my ...

Joe

Community Legend

569 Views

1 replies

0 likes

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  • 1 replies
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No Bass/Flat (Galaxy s6 edge+)

Hey everyone, just upgraded to premium and I'm noticing that my music sounds very flat, and the bass is almost non existent. I've turned my equalizer off, and even force stopped the adapt sound system app to see if that would help, but no luck. Pleas...

Newbie

Hey everyone, just upgraded to premium and I'm noticing that my music sounds very flat, and the bass is almost non existent. I've turned my equalizer off, and even force stopped the adapt sound syste...

betablue42

Roadie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Moto G 4th generation problems.

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic. I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spotify App, and I'm sure is on the app because the problem do...

Newbie

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic.  I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spot...

luismilanese

Casual Listener

976 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Syncronisation der 3 Geräte

Hallo zusammen, ich bin erst seit kurzem bei Spotify.Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das weiss ich auch, nur leider benutze ich Spotify auf eine...

Newbie

Hallo zusammen, ich bin erst seit kurzem bei Spotify. Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das we...

TheBruce

Regular

990 Views

2 replies

0 likes

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Premiun disapear after using trial

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Newbie

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Joe

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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Audio pausing while gps and lyft

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotifyLG Aristo. 4G LTE

Newbie

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotify LG Aristo. 4G...

638 Views

0 replies

1 likes

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"Rock this" playlist having troubles in android App.

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

Newbie

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

274 Views

0 replies

0 likes

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Superuser Contribution Equalizer disappeared

Dear Community,I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7) still misses this option.How could I get it back?Spot...

Casual Listener

Dear Community, I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7...

vincentroch

Casual Listener

717 Views

2 replies

0 likes

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  • 2 replies
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Changes songs every 30 seconds

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so. This is what I've tried so far: stopped the app, stopped the app and cleared cache ...

Casual Listener

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so.   This is what I've tried...

Jason-64

Casual Listener

1385 Views

1 replies

0 likes

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Redesign the Android app to fit the Material Design Guidelines

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the music that I want to play cannot play and I can't clic...

Newbie

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the mus...

381 Views

0 replies

0 likes

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Solved!! Spotify spinning green wheel (slow responding) on Samsung S7 Edge (Android v7)

Is anyone experiencing this same issue?Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience. Whenever I try to browse, search or go to playlists or albums I get the green spinning wheel which can tak...

Casual Listener

Is anyone experiencing this same issue? Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience.  Whenever I try to browse, search or go to playl...

richo99

Casual Listener

6359 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes