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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111188 Views

26 replies

3 likes

  • 111188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223716 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223716 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580905 Views

79 replies

3 likes

  • 580905 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478311 Views

577 replies

40 likes

Account
Free
  • 478311 Views
  • 577 replies
  • 40 likes

Samsung Tab Pro - Landscape "Devices" Missing

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent update to Spotify I no longer see the Available Dev...

Newbie

Hi Everyone. I know it's an obscure device but I have a Galaxy Tab S Pro (SM-P900) that I use for listening while I exercise. Normally I keep this device in a landscape form and with the most recent ...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Fix android app so its usable on Android TV

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire system and i have to unlug it from wall socket, im...

Regular

Since you are never going to make app for Android TV or add chromecast support please at least fix android app so it can be sideloaded and used on Android TV, now when i open app it freeze the entire...

stewaal

Music Fan

1390 Views

3 replies

5 likes

main-Android
  • 1390 Views
  • 3 replies
  • 5 likes

Why is spotify way better on ios?

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 I'm using 8! Also the functionality of both apps ar...

Newbie

Hello, I've been using the spotify app on my Samsung s7, but I recently got an iPhone 7 and I noticed that when I download the same 7 playlists, 15-50 songs, I use up 1.5gig of space. Where on my s7 ...

1282 Views

0 replies

12 likes

  • 1282 Views
  • 0 replies
  • 12 likes

Solved!! Playlist imposed on android

Hi, here's my problem.When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them...Annoying...Thanks

Casual Listener

Hi, here's my problem. When i'm listening to my playlist, there are others songs who substitute and i can't swhitch them... Annoying... Thanks

Spoc

Casual Listener

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Huge data usage when app not in use

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to this? Otherwise i will just uninstall this piece of *...

Newbie

Yesterday i literally never used spotify yet it consumed over 200mb from my mobile data, it actually used more than i use in a normal day when actually listening to music, is there any solution to th...

user-removed

Not applicable

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

I can't get spotify to download or play via 4g or 3g

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Regular

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Liontob

Newbie

7030 Views

21 replies

0 likes

  • 7030 Views
  • 21 replies
  • 0 likes

Save offline playlists to SD card function is gone

Hi!The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

Newbie

Hi! The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Release Radar Playlist Missing Song Information

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly the layout for my Release Radar playlist has changed...

Roadie

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly t...

Joe

Community Legend

1410 Views

8 replies

0 likes

  • 1410 Views
  • 8 replies
  • 0 likes

Sound lower than other phone

Hey, I am using oneplus 3tThe other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone.What could be the issue? I use Sound AboutThanks,

Regular

Hey, I am using oneplus 3t The other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone. What could be the issue? I use Sound Abou...

Jon_UK

Roadie

1244 Views

5 replies

0 likes

  • 1244 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Sound Quality

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass.With other programs like PowerAmp there is no problem.Only with spotify.If the tracks are downloaded or online there is no change.The ...

Casual Listener

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass. With other programs like PowerAmp there is no problem. Only with spotify. If th...

Likos1984

Casual Listener

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes

2 devices logged into one account trying to play music but keep getting interuppted by other device

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

Newbie

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

gryffyn

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

No puedo buscar

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo".Esto me sucede muy seguido y es bastante estresante.

Casual Listener

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo". Esto me sucede muy seguid...

kermatos

Newbie

1916 Views

1 replies

1 likes

  • 1916 Views
  • 1 replies
  • 1 likes

Solved!! Spotify + Google Maps Navigation is now impossible with recent update.

Hello, Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played. I myself LOVED this feature because when you would be navigat...

Casual Listener

Hello,   Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played....

Della5

Newbie

31152 Views

4 replies

3 likes

  • 31152 Views
  • 4 replies
  • 3 likes

Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9938 Views

2 replies

1 likes

  • 9938 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

2039 Views

1 replies

0 likes

  • 2039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Chromecast Audio

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromecast Audio via Google home, it works. It only shows ...

Newbie

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromec...

JuanCamilo

Roadie

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Acts like there's an ad playing when there isn't

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

Casual Listener

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Webplayer won't play music cause it says it's connected to another device... it isn't

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache. Started using other music apps at this point since the system dooesn't work.

Newbie

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache.   Started using other music apps at this point since the sy...

juliecamara

Newbie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Tracks missing from playlist

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone. I've tried ensuring that they were both sorted by date, so that's not t...

Newbie

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone.  I've tried ens...

Joe

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes