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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Unplayable Songs

I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i.e clean reinstallation on Android. I can't do that on m...

Casual Listener

I'm pretty upset right now. I'm a Premium user but there are certain songs that I am still unable to play to. I've read some forums & followed the solutions but it didn't seemed to work for me i....

fncat

Casual Listener

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2 replies

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Superuser Contribution Mi musica esta acelerada

Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas".No se a que se deba, de pronto lo inicie y ya se escuchaba así.

Newbie

Mi musica se escucha muy acelerada, casi como si fuera de esas ediciones "versión alvin y las ardillas". No se a que se deba, de pronto lo inicie y ya se escuchaba así.

Maria_B

Moderator

5428 Views

1 replies

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Can't Add Songs to Playlist?

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ...The overlay closes as if I haven't clicked on it at all ...

Newbie

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ... The...

Joe

Community Legend

457 Views

1 replies

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Can't Use My Options

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Casual Listener

Ever since I updated the app on Android, every time I view the options for a song, it won't actually perform whatever action I choose (adding to a playlist, viewing artist, etc.) Any suggestions?

Joe

Community Legend

297 Views

1 replies

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Solved!! Spotify crashes when opening playlist in a folder

Hi, the Spotify app crashes on my Android device when I try to open a playlist within a folder. The folder was created with the windows desktop app (1.0.52.725.g943b26a8). This issue accured since the last update of the Android app (I guess). Already...

Newbie

Hi,   the Spotify app crashes on my Android device when I try to open a playlist within a folder. The folder was created with the windows desktop app (1.0.52.725.g943b26a8).   This issu...

rocnbol

Regular

5729 Views

7 replies

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Superuser Contribution Downloaded songs not playing and songs need to be manually changed after one ends

Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs require me to manually skip or change to continue to...

Newbie

Within the last couple days, Spotify has not allowed me to play any of my downloaded songs even though they show as downloaded. Also even though I have Auto play and Gapless Playback enabled, songs r...

Maria_B

Moderator

1452 Views

1 replies

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How to keep widget and remove Album art from Lock Screen

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaverIt's not acceptable that Spotify makes the user remove also the widget if you don't want t...

Newbie

Everybody who walks by my desk sees the album art of the song I'm listening, too often inappropiate images for a work desk. People believe that's my ScreenSaver It's not acceptable that ...

862 Views

0 replies

5 likes

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Not all songs in playlist

Hey, I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there. My issue is with my Android phone, when I go into the playlist on the phone there are only 17 of the 200+ songs...

Regular

Hey,   I recently created a playlist with around 200+ songs in it on my Windows PC. When I am on my PC the playlist and songs are all there.   My issue is with my Android phone, wh...

Joe

Community Legend

1259 Views

7 replies

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All music undownloading.

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience.Now my problem is I have to keep downloading over 500 songs as on my galaxy s7 edge it keeps u downloading. I've seen a few posts...

Newbie

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience. Now my problem is I have to keep downloading over 500 songs as on my galax...

MartinStoichkov

Community Legend

322 Views

1 replies

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Superuser Contribution Getting music Spotify don't have on to phone and listen to it

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it. Why don't they make local files on phones so you don't have listen form to places

Newbie

The problem is that I have added a song to a playlist and downloaded it on my phone (worked three times before) but it will not download it so I can listen to it.   Why don't they make local f...

Maria_B

Moderator

259 Views

1 replies

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Cannot reorder tracks in playlist

How do you reorder tracks in a spotify playlist? I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads. This is a VERY basic funtionality and I want it. Thanks

Regular

How do you reorder tracks in a spotify playlist?   I've read other threads but I have no "Edit" option, no way to filter columns, etc as mentioned in those threads.   This is a VERY bas...

Borowscy

Music Fan

665 Views

2 replies

1 likes

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Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

990 Views

2 replies

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Spofify on Vivo V5

Hi Spotify,I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

Newbie

Hi Spotify, I am using Vivo V5, within spotify apps I couldnt see equalizer on it. Also, i want spotify to appear on my lock screen? Can you fix this?

933 Views

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external card offline music disappearing

Hi Spotify,I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc. I have my offline albums on external card. When I connect my phone to PC/Mac all the offline m...

Visitor

Hi Spotify, I have regular problem and even though I doubt it can be solved I am so tired of this I am trying to find answers. Already looked on forums etc.   I have my offline albums on exte...

291 Views

0 replies

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Player switches output from PC back to phone after BT headset phone call

For some reason, if I have Spotify open in my phone and PC (music playing on the latter), it keeps switching audio output back to phone from PC after I take a phonecall with my BT headset. Any ideas as to why it keeps doing so? Environment:PC: Lenovo...

Newbie

For some reason, if I have Spotify open in my phone and PC (music playing on the latter), it keeps switching audio output back to phone from PC after I take a phonecall with my BT headset. Any ideas ...

rangleyourangle

Newbie

570 Views

1 replies

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Solved!! where is my file actually stored?

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

Casual Listener

it's on external memory on spotify settings, but it's also using my internal memory on my phone settings..

diardo

Casual Listener

778 Views

2 replies

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What is the difference between saved music and downloaded music?

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline even when it is not downloaded. Also I have a secon...

Regular

This question has been asked before but it was marked as solved when someone answered that downloaded means you can listen offline, but this can not be true as I can listen to my saved music offline ...

Boddha

Regular

1894 Views

2 replies

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Solved!! Shuffle stops after choosing a song

This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I couldn't find any settings to change this, so how do I p...

Music Fan

This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I could...

Roosn92

Casual Listener

14728 Views

16 replies

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Recent update - unable to add songs to my playlists

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Newbie

My app was recently updated and when I click add to playlist, nothing happens and the playlists do not show up. Is there a way to go back to the older version?

Joe

Community Legend

309 Views

1 replies

0 likes

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Superuser Contribution Can't download artist playlists

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't download any content?

Casual Listener

I'm wanting to download an artist's playlist, Diana Upton-Hill, but there's no button for downloading, just to save the songs to my music favorites. She has multiple albums, is there a reason I can't...

Jeremy

Spotify Legend

1816 Views

5 replies

0 likes

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