Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387429 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Help! I just got a brand new moto G5 plus and been using Spotify premium for more than a year but with this new device the app stops itself every now and then. Even with songs I downloaded to listen offline, it plays one second and then stops itself....
Help! I just got a brand new moto G5 plus and been using Spotify premium for more than a year but with this new device the app stops itself every now and then. Even with songs I downloaded to listen ...
Community Legend
545 Views
1 replies
0 likes
When I opened the Spotify app on my Galaxy S4 today I was prompted to create an new account or logg in to an existing account. I thought it was strange since I never have logged out. I tapped on the login link and then Spotify logged me directly in t...
When I opened the Spotify app on my Galaxy S4 today I was prompted to create an new account or logg in to an existing account. I thought it was strange since I never have logged out. I tapped on the ...
Newbie
2126 Views
12 replies
3 likes
When I press pause on the bar near notification music restart automatically in my pocket or after I have watched a video story on Instagram or after I've sent a vocal message on WhatsApp even if i close the app in the task manager and the bar on the ...
When I press pause on the bar near notification music restart automatically in my pocket or after I have watched a video story on Instagram or after I've sent a vocal message on WhatsApp even if i cl...
241 Views
0 replies
0 likes
As title said, I connect ifi idsd black USB DAC to my Pioneer xdp-100r. But spotify didn't output PCM (or any audio) to USB DAC. I don't see there is any option in Spotify that I can swtich audio device.
As title said, I connect ifi idsd black USB DAC to my Pioneer xdp-100r. But spotify didn't output PCM (or any audio) to USB DAC. I don't see there is any option in Spotify that I can sw...
Casual Listener
1312 Views
3 replies
0 likes
Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not being specific enough because I can't attach it to...
Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not...
Roadie
543 Views
1 replies
0 likes
There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most of the time those ps4 says 'can't play this right n...
There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most ...
Not applicable
694 Views
1 replies
0 likes
Hi, Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums. It is quite annoying, because syncing albums is my way to identify the ...
Hi, Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums. It...
Not applicable
499 Views
1 replies
0 likes
I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily, but the app then took me to a page that told me to...
I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily,...
Not applicable
564 Views
1 replies
0 likes
Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're looking at their Spotify friend feed? Thanks!
Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're ...
Not applicable
2176 Views
1 replies
0 likes
I pretty much just use spotify on my phone for when I'm driving.Since my car doesn't have support for voice control, I can only rely on Spotify.So, in order to avoid me getting to change the music on my phone everytime...How can I change the music, p...
I pretty much just use spotify on my phone for when I'm driving. Since my car doesn't have support for voice control, I can only rely on Spotify. So, in order to avoid me getting to change the musi...
Not applicable
4943 Views
1 replies
0 likes
Recently, I've been having a major problem with my Spotify. I use an LG V10 and Bluetooth Skull Candy headphones, and I'm on the Spotify Family Premium. The music, whether I'm listening offline, online, with other tabs open, or not, my music cuts in ...
Recently, I've been having a major problem with my Spotify. I use an LG V10 and Bluetooth Skull Candy headphones, and I'm on the Spotify Family Premium. The music, whether I'm listening offline, onli...
Not applicable
655 Views
1 replies
0 likes
Pues eso, dejar constancia de que la versión gratis da problemas y nadie responde por ellos
Pues eso, dejar constancia de que la versión gratis da problemas y nadie responde por ellos
Not applicable
338 Views
1 replies
0 likes
Hello,When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons will skip 15 seconds forward. Is this a known proble...
Hello, When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons...
Casual Listener
749 Views
2 replies
0 likes
I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poor and without bass. But if a play a song with anoth...
I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poo...
642 Views
0 replies
0 likes
Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!! Every time we play music through Spotify and plug in to the AUX in the car, about 10 seconds in to a song OK Google opens up, and so the music stops. Cancel ...
Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!! Every time we play music through Spotify and plug in to the AUX in the car, about 10 second...
591 Views
0 replies
0 likes
When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request.I don't know what happened or how to fix it.Could someone help me?
When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request. I don't know what happened or how to fix it. Could someone help me?
Community Legend
468 Views
2 replies
0 likes
How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...
How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...
Community Legend
1408 Views
3 replies
0 likes
As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence mode
As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence m...
Community Legend
1706 Views
1 replies
0 likes
Hello everyone,The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive problem when I'm on the go in Holland (where I live) I'm ...
Hello everyone, The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive prob...
Community Legend
366 Views
1 replies
0 likes
Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (
Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (
323 Views
0 replies
0 likes
