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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107368 Views

26 replies

3 likes

  • 107368 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217290 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217290 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571386 Views

79 replies

3 likes

  • 571386 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470737 Views

577 replies

40 likes

Account
Free
  • 470737 Views
  • 577 replies
  • 40 likes

I can't get spotify to download or play via 4g or 3g

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Regular

I want to listen to music while in driving via streaming. When I put it in online mode it says still offline and I have made the settings accordingly.

Liontob

Newbie

7015 Views

21 replies

0 likes

  • 7015 Views
  • 21 replies
  • 0 likes

Save offline playlists to SD card function is gone

Hi!The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

Newbie

Hi! The function where it was possible to download your music to your SD card on a Android phone is gone since my last update. How can I get this back?

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Release Radar Playlist Missing Song Information

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly the layout for my Release Radar playlist has changed...

Roadie

Hi everyone..I've been a Spotify Premium listener for almost 3 years and currently am listening to Spotify on a LG/Android Smartphone. The problem I've been experiencing is since yesterday suddenly t...

Joe

Community Legend

1407 Views

8 replies

0 likes

  • 1407 Views
  • 8 replies
  • 0 likes

Sound lower than other phone

Hey, I am using oneplus 3tThe other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone.What could be the issue? I use Sound AboutThanks,

Regular

Hey, I am using oneplus 3t The other day, I was playing spotify through a Bluetooth speaker and then my friend connected and music was louder on his phone. What could be the issue? I use Sound Abou...

Jon_UK

Roadie

1231 Views

5 replies

0 likes

  • 1231 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Sound Quality

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass.With other programs like PowerAmp there is no problem.Only with spotify.If the tracks are downloaded or online there is no change.The ...

Casual Listener

Hello,I have a Nexus 2013 and I have choosen the Extrem Quality in Settings,but all the music is extremly with Bass. With other programs like PowerAmp there is no problem. Only with spotify. If th...

Likos1984

Casual Listener

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

2 devices logged into one account trying to play music but keep getting interuppted by other device

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

Newbie

2 devices are logged into one account trying to play music at the same time but is interrupted by the other devices music even after i hit the show only local devices button

gryffyn

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

No puedo buscar

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo".Esto me sucede muy seguido y es bastante estresante.

Casual Listener

Cuando intento usar el buscador o a veces entrar a las opciones de una canción no responde o luego de un rato me dice "Vaya, algo no ha ido como debía. Inténtalo de nuevo". Esto me sucede muy seguid...

kermatos

Newbie

1911 Views

1 replies

1 likes

  • 1911 Views
  • 1 replies
  • 1 likes

Solved!! Spotify + Google Maps Navigation is now impossible with recent update.

Hello, Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played. I myself LOVED this feature because when you would be navigat...

Casual Listener

Hello,   Recently (a few weeks ago?) there was a Spotify update to the Android platform that 'fixed' the issue of the music muting/dimming while a notifcation or some other sound was played....

Della5

Newbie

31134 Views

4 replies

3 likes

  • 31134 Views
  • 4 replies
  • 3 likes

Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9923 Views

2 replies

1 likes

  • 9923 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

2030 Views

1 replies

0 likes

  • 2030 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Chromecast Audio

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromecast Audio via Google home, it works. It only shows ...

Newbie

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromec...

JuanCamilo

Roadie

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Acts like there's an ad playing when there isn't

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

Casual Listener

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Webplayer won't play music cause it says it's connected to another device... it isn't

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache. Started using other music apps at this point since the system dooesn't work.

Newbie

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache.   Started using other music apps at this point since the sy...

juliecamara

Newbie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Tracks missing from playlist

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone. I've tried ensuring that they were both sorted by date, so that's not t...

Newbie

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone.  I've tried ens...

Joe

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Max Downloads

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area.First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000 songs on one device?Second, is there a place to see ...

Music Fan

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area. First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000...

hesi02

Newbie

3021 Views

5 replies

5 likes

  • 3021 Views
  • 5 replies
  • 5 likes

Last.fm Wrong Username and Password Error

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Last.fm Scrobbling on my mobile device and I've logged...

Casual Listener

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Las...

tulusda

Newbie

2706 Views

4 replies

3 likes

  • 2706 Views
  • 4 replies
  • 3 likes

Spotify is always undownloading my saved music - sometimes logging me out altogether

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regularly, but with varying frequency - and when it bec...

Newbie

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regu...

955 Views

0 replies

2 likes

  • 955 Views
  • 0 replies
  • 2 likes

No se reproducen las canciones en modo sin conexión.

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

Casual Listener

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

I got premium, but only can play music like free

I can't play the music that I want, only can play like a free account

Newbie

I can't play the music that I want, only can play like a free account

JFiveJ5

Newbie

698 Views

1 replies

0 likes

Premium
  • 698 Views
  • 1 replies
  • 0 likes