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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111188 Views

26 replies

3 likes

  • 111188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223716 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223716 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580905 Views

79 replies

3 likes

  • 580905 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478311 Views

577 replies

40 likes

Account
Free
  • 478311 Views
  • 577 replies
  • 40 likes

Spotify unmounts my sd card

Spotify unmounts my SD card when I download music offline. It detects it again after I pull it out and put it back in and a restart but it also doesn't find the files on the sd card, making me redownload my playlist and delete the files already there...

Casual Listener

Spotify unmounts my SD card when I download music offline. It detects it again after I pull it out and put it back in and a restart but it also doesn't find the files on the sd card, making me redown...

betablue42

Roadie

1142 Views

7 replies

0 likes

  • 1142 Views
  • 7 replies
  • 0 likes

Issue downloading on wifi

I'm trying to download a playlist at home on my wifi, but when I press download, Spotify says: "Go to Settings to download using cellular" Why? I am on wifi, I don't want to download using cellular. I've checked the available space on my phone, and a...

Casual Listener

I'm trying to download a playlist at home on my wifi, but when I press download, Spotify says: "Go to Settings to download using cellular"   Why?   I am on wifi, I don't want to downloa...

Dowders79

Casual Listener

1511 Views

6 replies

0 likes

  • 1511 Views
  • 6 replies
  • 0 likes

Solved!! Cleaning space

Hi everyone,I love Spotify, and I love the downloadfunction. But my phone storage is almost full with 50 hours of music, so i want to turn of the downloadfunction. I switched the switch next to my playlist, but my storage is still full. I found this ...

Newbie

Hi everyone, I love Spotify, and I love the downloadfunction. But my phone storage is almost full with 50 hours of music, so i want to turn of the downloadfunction. I switched the switch next to my ...

Joe

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

No Bass/Flat (Galaxy s6 edge+)

Hey everyone, just upgraded to premium and I'm noticing that my music sounds very flat, and the bass is almost non existent. I've turned my equalizer off, and even force stopped the adapt sound system app to see if that would help, but no luck. Pleas...

Newbie

Hey everyone, just upgraded to premium and I'm noticing that my music sounds very flat, and the bass is almost non existent. I've turned my equalizer off, and even force stopped the adapt sound syste...

betablue42

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Moto G 4th generation problems.

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic. I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spotify App, and I'm sure is on the app because the problem do...

Newbie

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic.  I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spot...

luismilanese

Casual Listener

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

Syncronisation der 3 Geräte

Hallo zusammen, ich bin erst seit kurzem bei Spotify.Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das weiss ich auch, nur leider benutze ich Spotify auf eine...

Newbie

Hallo zusammen, ich bin erst seit kurzem bei Spotify. Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das we...

TheBruce

Regular

968 Views

2 replies

0 likes

  • 968 Views
  • 2 replies
  • 0 likes

Premiun disapear after using trial

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Newbie

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Audio pausing while gps and lyft

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotifyLG Aristo. 4G LTE

Newbie

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotify LG Aristo. 4G...

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes

"Rock this" playlist having troubles in android App.

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

Newbie

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Superuser Contribution Equalizer disappeared

Dear Community,I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7) still misses this option.How could I get it back?Spot...

Casual Listener

Dear Community, I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7...

vincentroch

Casual Listener

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Changes songs every 30 seconds

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so. This is what I've tried so far: stopped the app, stopped the app and cleared cache ...

Casual Listener

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so.   This is what I've tried...

Jason-64

Casual Listener

1367 Views

1 replies

0 likes

  • 1367 Views
  • 1 replies
  • 0 likes

Redesign the Android app to fit the Material Design Guidelines

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the music that I want to play cannot play and I can't clic...

Newbie

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the mus...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Solved!! Spotify spinning green wheel (slow responding) on Samsung S7 Edge (Android v7)

Is anyone experiencing this same issue?Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience. Whenever I try to browse, search or go to playlists or albums I get the green spinning wheel which can tak...

Casual Listener

Is anyone experiencing this same issue? Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience.  Whenever I try to browse, search or go to playl...

richo99

Casual Listener

6309 Views

1 replies

3 likes

  • 6309 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify and voice instructions of GPS

Hi! I've got a problem that didn't use to happen in the past with my Spotify, I don't know why. In the past when I was playing music in my car with Spotify the program mute the music when my Google maps or sygic gives me a GPS voice instruction. Actu...

Regular

Hi! I've got a problem that didn't use to happen in the past with my Spotify, I don't know why. In the past when I was playing music in my car with Spotify the program mute the music when my Google m...

soundblaster16

Casual Listener

7254 Views

7 replies

1 likes

  • 7254 Views
  • 7 replies
  • 1 likes

Lockscreen album cover in Nougat

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working.However, other applications like the stock Music player or Google Play Music do show the album cover properly. PFA screenshots comparing my locks...

Newbie

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working. However, other applications like the stock Music player or Google Play Music do show the a...

pekarting

Casual Listener

2219 Views

4 replies

2 likes

  • 2219 Views
  • 4 replies
  • 2 likes

Some song titles have been mixed up.

Went to play a song on playlist but the song that played was not the title song although it was on the same album. Somehow on a couple of albums, it has mixed up songs from the original song title. Any way that can be fixed?

Casual Listener

Went to play a song on playlist but the song that played was not the title song although it was on the same album. Somehow on a couple of albums, it has mixed up songs from the original song title. A...

Joe

Community Legend

1227 Views

2 replies

0 likes

  • 1227 Views
  • 2 replies
  • 0 likes

Spotify starts playing out of phone speakers when phone receives phone call or similar

As title explains I'll be listening to a song on the Spotify desktop app with my phone locked and the Spotify app closed when a triggering event such as a phone call causes the music to stop playing out of my PC headphones and instead blares it out a...

Newbie

As title explains I'll be listening to a song on the Spotify desktop app with my phone locked and the Spotify app closed when a triggering event such as a phone call causes the music to stop playing ...

670 Views

0 replies

1 likes

  • 670 Views
  • 0 replies
  • 1 likes

Solved!! Music Not Playing in Offline Mode After Downloading.

I have recently paid for spotify premium, mainly because I wanted to be able to download and listen to songs offline. The problem Is that it doesn't work at all. I can download the songs, have them playback when in online mode, but when switching to ...

Casual Listener

I have recently paid for spotify premium, mainly because I wanted to be able to download and listen to songs offline. The problem Is that it doesn't work at all. I can download the songs, have them p...

chubbyconx

Regular

7617 Views

10 replies

0 likes

  • 7617 Views
  • 10 replies
  • 0 likes

spotify crashing on android phone

spotify keeps crashing and stopping randomly when i run it in the background. it happens randomly with no trend or rule to it and does not alert me. i have tried restarting my phone and deleting and reinstalling the app, and i update whenever i need.

Newbie

spotify keeps crashing and stopping randomly when i run it in the background. it happens randomly with no trend or rule to it and does not alert me. i have tried restarting my phone and deleting and ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes