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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239540 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239540 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600397 Views

79 replies

3 likes

  • 600397 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492888 Views

581 replies

42 likes

Account
Free
  • 492888 Views
  • 581 replies
  • 42 likes

Problemas con el modo offline en android

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se borra la música, pero aún así aparece ocupando esp...

Newbie

Buenas, tengo un gran problema, resulta que descargo la música para escucharla en modo offline y sólo me aparece descargada durante un rato, cuando cierro y reabro la aplicación después de un rato se...

osornios

Spotify Star

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

Spotify does not delete unchecked playlists

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 minutes or so. Now they stay for days. I know I can fi...

Roadie

I am having a problem with Spotify that seems to keep my playlists in the cache for ages. I know it is supposed to keep them for a while after I uncheck them, but in the past this has been for 30 min...

Joe

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

How can I use Spotify connect via Bluetooth?

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do that I have to enable my phone's portable wifi (th...

Newbie

Recently my cellphone's phone's connector broke and I'm using another phone to listen to music and using the Spotify Connect to switch between my playlists and songs on my other phone. However, to do...

Joe

Community Legend

1931 Views

1 replies

0 likes

  • 1931 Views
  • 1 replies
  • 0 likes

How to listen to my music while in flight

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Newbie

Everytime im on a plane and about to take a trip my spotify app says i am unable to listen to my cause i have no internet connection. I've downloaded all my songs. What am i doing wrong?

Joe

Community Legend

10202 Views

1 replies

0 likes

  • 10202 Views
  • 1 replies
  • 0 likes

Lista de cualquier disco en gris

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el contenido de Spotify aparece en gris, pero no así en mi...

Newbie

Bueno, resulta que en mi celular, las canciones todas aparecen en gris. Las que tengo guardadas como favoritos. Las de radios Spotify. Discos de algún cantante en especial, prácticamente todo el cont...

961 Views

0 replies

1 likes

  • 961 Views
  • 0 replies
  • 1 likes

Solved!! Na mudança de qualidade de audio é necessário baixar de novo ou o sistema atualiza?

Boa noite, Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir" a música e baixar novamente na qualidade pretendida? Obriga...

Casual Listener

Boa noite,   Gostaria de saber se eu tenho músicas baixadas em qualidade alta e mudar para extrama (ou vice-versa), o sistema automaticamente faz o download da nova qualidade ou devo "excluir"...

Bittencourt

Spotify Star

1085 Views

3 replies

0 likes

  • 1085 Views
  • 3 replies
  • 0 likes

Solved!! Musicas baixadas são executadas sem consumir dados móveis?

Boa noite, Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel? Obrigado

Casual Listener

Boa noite,   Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel?   Obrigado

Bittencourt

Spotify Star

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Off line with wifi situation

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean?Thanks

Newbie

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean? Thanks

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Spotify hören

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer

Newbie

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer 😞

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Problem with multiple devices

I have spotify installed in two phones.Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one. It usually happens in the transition to the next song bu...

Newbie

I have spotify installed in two phones. Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one.&nbs...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Se corta la musica

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario premium hace meses, necesito una solución xq si no p...

Newbie

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario p...

2074 Views

0 replies

3 likes

  • 2074 Views
  • 0 replies
  • 3 likes

Playlist sorting options

Is there a way to sort a playlist by song name or by artist?

Casual Listener

Is there a way to sort a playlist by song name or by artist?

yckmd_

Casual Listener

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Hi lately im having a problem with my downloaded songs..I need to re download every song everytime I open the app!! it sucksImagine I have 400 songs on my playlist and i need to download it every day!!

Casual Listener

Hi lately im having a problem with my downloaded songs.. I need to re download every song everytime I open the app!! it sucks Imagine I have 400 songs on my playlist and i need to download it eve...

armantot

Casual Listener

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Couldn't buy 3 months for $0.99 but still got charged...

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the payment had gone through but my spotify account is ...

Newbie

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the ...

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Spotify and google asistant bug

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it...anyway to the point:basicaly if you spotify is running and even tho song is st...

Newbie

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it... anyway to the point: bas...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Speicherort für offline Daten geht verloren

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten auf der SD-Karte gelöscht. Das ist sehr ärgerlich, ...

Casual Listener

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten ...

mmomo

Newbie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

stops playing

Every 30 mins (appr.) the playing just stopes and spotify turns off.It's anoying cause I pay for premium and I need to press play again all the time.I would appreciate someones help.

Newbie

Every 30 mins (appr.) the playing just stopes and spotify turns off. It's anoying cause I pay for premium and I need to press play again all the time. I would appreciate someones help.

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify will not connect to kenwood from my S8+

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Newbie

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Joe

Community Legend

7525 Views

1 replies

0 likes

  • 7525 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S8 - Spotify pauses with "Account is being used somewhere else" messages

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me.

Newbie

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me. 

Joe

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Suspending phone will this stop my spotify?

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my playlists even if I cannot download. Will it still ...

Casual Listener

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my ...

Joe

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes