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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6955 Views

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Shuffle stuck on

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify is working great. For smartphone, a number of issues...

Casual Listener

Using free, unsure about upgrading. For smartphone the Shuffle is on and not able to turn it off. Shuffle plays music I do not have on my playlists and do not like. For computer on desktop, Spotify i...

MartinStoichkov

Community Legend

579 Views

1 replies

0 likes

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Just up-dated and now can't add to queue

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

Casual Listener

I've just up-dated Spotify and now can't add to a queue. Any suggrations appreciated!

MartinStoichkov

Community Legend

593 Views

3 replies

0 likes

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Shuffle Problems

I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those. This happens whether the playlist is sorted alphabetically o...

Newbie

I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those.  Thi...

Spotiyboy

Regular

694 Views

3 replies

2 likes

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Specific songs at specific time crashes Spotify on both my phones

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7.Every time I play specific songs and it gets to a specific time in the song Spotify crashes. I have ...

Newbie

I have had this problem a long time on my S5 Mini, but I just assumed it had to do with the phone. But now I have the exact same problem on my new S7. Every time I play specific songs and it gets ...

298 Views

0 replies

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Autoplay is freaking annoying and can't be turned off

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album. That feature is DEFAULT....it's so freaking stupid. I hate t...

Roadie

In settings I have turned off autoplay, but the Android app is ignoring that so when starting an album I managed to hear one song before Spotify plays a song from a totally different album.   ...

AxFactor

Newbie

935 Views

1 replies

7 likes

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Issue moving musics to SD card

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via the phone. Help, thank you.

Newbie

Hello, I have a premium spotify account on a galaxy S7 edge and when (via spotify) I move my downloads on the SD card, it stills download everything on my phone storage. I can't change anything via t...

MattSuda

Spotify Star

780 Views

1 replies

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Solved!! Is there a way of showing tracks by a given artist in my playlists?

Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work. This is for when I know I downloaded a great track by an artist, but can't remember whe...

Casual Listener

Is there a way of showing all tracks by a given artist anywhere in my playlists? It seems pretty basic functionality, but neither search nor filter seems to work.  This is for when I know I down...

MichaelMoore

Casual Listener

591 Views

2 replies

0 likes

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Starred songs playlist

Where can I find it?

Casual Listener

Where can I find it?

MarkPedersen

Roadie

294 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Recently played songs

Where can I find them?

Casual Listener

Where can I find them?

MattSuda

Spotify Star

120732 Views

5 replies

2 likes

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Spotify is deleting my offline tracks.

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing the issue. I'll select my library to download, it'l...

Regular

I've gone through all of the previous, similar posts already, and have tried the recommended steps including doing a clean install, and even trying a new storage location. Nothing seems to be fixing ...

262 Views

0 replies

0 likes

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Can't add songs to a playlist

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e.g., go to artist, go to album).

Newbie

I can't add any songs to playlist. When I click the 3 dots to the right of the song, the menu comes up. But when I click add to playlist, nothing happens. Also, the other options don't work either (e...

MartinStoichkov

Community Legend

318 Views

1 replies

0 likes

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No notifications

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spotify but it'd still not working

Casual Listener

Since I moved from iPhone to Nexus 6P i am not getting any notifications by push. Is there an issue. I have gone through both in app and online settings, turned them off and back on, reinstalled Spot...

MarkPedersen

Roadie

372 Views

2 replies

0 likes

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Superuser Contribution I CAN PLAY SONG ON MY PHONE BUT NOT ON MY COMPUTER

i can play this specific song on my phone but when i try to play the same song on my computer,it always says unavailable.WHYYYY?

Newbie

i can play this specific song on my phone but when i try to play the same song on my computer,it always says unavailable.WHYYYY?  

Maria_B

Moderator

410 Views

1 replies

0 likes

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Delete imported files from library

Hi, I started using the Spotify App just a few hours ago.I also bought premium and imported my local mp3 into the spotify app.Some moments later I deleted the local files by using the file browser.Here is the problem: Spotify still lists the songs in...

Casual Listener

Hi,   I started using the Spotify App just a few hours ago. I also bought premium and imported my local mp3 into the spotify app. Some moments later I deleted the local files by using the fi...

606 Views

0 replies

0 likes

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How to start from stratch on the libary

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

Newbie

Have tried to go through the settings all delete all the music but it is not clearing all the music and having to delete by albums.

MattSuda

Spotify Star

275 Views

1 replies

0 likes

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Radio playlist

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

Newbie

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

233 Views

0 replies

0 likes

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Solved!! How to save the playlist on the microSD card?

Hello guys, I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4GB.I tried to move it to my 64GB microSD card but I couldn't ...

Casual Listener

Hello guys,   I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4G...

TadeoZapata

Newbie

5064 Views

4 replies

0 likes

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Spotify Connect Shared WiFi Issues

I'm currently using Android 6.0.1 and using the current version of Spotify as of 04/07/2017. My issue is I work in a building that has shared WiFi which I and some other employees use. Whenever I log into my spotify it constantly stops,this is due to...

Newbie

I'm currently using Android 6.0.1 and using the current version of Spotify as of 04/07/2017. My issue is I work in a building that has shared WiFi which I and some other employees use. Whenever I log...

morbandit

Newbie

577 Views

1 replies

0 likes

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Np storage menu

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Casual Listener

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

Joe

Community Legend

425 Views

3 replies

0 likes

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Set Spotify as default music player

This seems to have been a problem for a long time on android and is exclusive to Spotify.https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3Please fix!

Regular

This seems to have been a problem for a long time on android and is exclusive to Spotify. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3 P...

918 Views

0 replies

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