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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201269 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201269 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545334 Views

78 replies

3 likes

  • 545334 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

452969 Views

571 replies

38 likes

Account
Free
  • 452969 Views
  • 571 replies
  • 38 likes

Android unit does loggin as Premium user

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled the app, no difference. This problem started a cou...

Casual Listener

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled...

Joe

Community Legend

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

Importing local files to PC Desktop Client

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS. The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a point where my pc locks up. Even tried copying some of the f...

Regular

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS.   The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a ...

Joe

Community Legend

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

the app shuts down

The spotify app shuts down randomly with no reason.I use fairly new phone ie Huawei P9 Lite (with Android 6.0).This is the only app with such a problem. I ve checked RAM memory and there is plenty of it. The problem started after last update.What's w...

Casual Listener

The spotify app shuts down randomly with no reason. I use fairly new phone ie Huawei P9 Lite (with Android 6.0). This is the only app with such a problem. I ve checked RAM memory and there is plent...

jbrady

Casual Listener

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Sd storage Problems

Hi,I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /data and to Use another sd card As well As setting downlo...

Newbie

Hi, I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /da...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Cant download

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Newbie

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Lovatic4life125

Roadie

1221 Views

3 replies

1 likes

  • 1221 Views
  • 3 replies
  • 1 likes

Play local music

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Casual Listener

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Mancanza album

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono ma compaiono solo le 4 canzoni già uscite in precede...

Newbie

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono m...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

album art

Why is the album art keep disappearing everytime i use the offline mode??

Newbie

Why is the album art keep disappearing everytime i use the offline mode??

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Stops playing after ads (mobile, pc, and Chromecast)

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start the add but it's on the screen. It does it most often...

Casual Listener

It started doing this a couple weeks ago, I haven't had any problems the past couple of years using the app. It will either finish the add and then not continue to the music or it won't even start th...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playlist gone

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desaparecióEs importante decir que las listas pérdidas son ...

Casual Listener

Tengo muchas listas de canciones en mi cuenta y hace como una semana me di cuenta que una de las primeras listas que hice ya no estaba, revisando más a fondo vi que no era la única lista que desapare...

Dentarx

Casual Listener

718 Views

2 replies

0 likes

  • 718 Views
  • 2 replies
  • 0 likes

Canceled my subscription and now my music won't play

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and re installed the app. Still nothing! I love Spotify...

Casual Listener

I canceled my premium subscription. Now none of the music will play. Nothing I have downloaded will play. Neither will any of the music on the radio stations. I have updated it. Even uninstalled and ...

Joe

Community Legend

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

Spotify closes After 10 seconds

Hello,i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

Visitor

Hello, i've got the problem that every time i use Spotify and i leave the app to do something else, the Spotify App closes completly after 10 seconds? Thanks for your help

gryffyn

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Longshot question about headset

I am looking for Bluetooth Earbuds suitable for exercise which are suitable for exercise however the biggest thing is that they HAVE to be compatible with Andriod and Spotify. I have been looking at: https://www.amazon.co.uk/Betron-Bluetooth-Earphone...

Casual Listener

I am looking for Bluetooth Earbuds suitable for exercise which are suitable for exercise however the biggest thing is that they HAVE to be compatible with Andriod and Spotify.   I have been lo...

detective889

Roadie

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Wäre deinstallieren

Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke

Newbie

Hallo wie kann ich in meinem Spotify vermeiden das es mich dauernd fragt ob ich mit waze verbinden will? Ich will das nicht, das echt nervig , Antwort bitte auf deutsch , danke 🙂

gryffyn

Roadie

3348 Views

2 replies

0 likes

  • 3348 Views
  • 2 replies
  • 0 likes

Move to SD impossible on a small screen

I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-button. Is there any other way to do so or can you ...

Newbie

I use Spotify on my Android car radio. Due to the small internal storage I would like to move my offline music to SD card. I see the option but because of the small screen, I can't reach the confirm-...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

Se corta a reproducir videos de facebook

Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente.Tengo un a3 sams.Gracias

Newbie

Hola queria saber por que se me detiene la reproduccion cuando veo un video en facebook? Con mi tel anterior volvia a reproducirse automaticamente. Tengo un a3 sams. Gracias

2095 Views

0 replies

1 likes

  • 2095 Views
  • 0 replies
  • 1 likes

Solved!! New Phone, No Songs

I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?

Visitor

I logged into my account on my new phone, and all my songs that I saved (except one) were gone. Is it because they were not downloaded?

Maxim

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Genius not working

I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu.Edit: After a lot of reinstalling the app, it worked but when I reboot the...

Newbie

I tried few times uninstall and install the app. One time it worked but few hours later its again start not working. And there isnt a behind the lyrics option in settings menu. Edit: After a lot of ...

1078 Views

0 replies

0 likes

  • 1078 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums skip a song

Hi,Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user.Help please

Casual Listener

Hi, Problem when playing albums or playlists. Once the current track ends it'll skip 1 song and go onto the next song. I don't have it on randomise or anything like that and a premium user. Hel...

Ngendo64

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Release Radar

Hasn't updated for over a week. New tunes came out last Tuesday and Friday, and today Tuesday, by artists I follow or are similar. Why?

Casual Listener

Hasn't updated for over a week. New tunes came out last Tuesday and Friday, and today Tuesday, by artists I follow or are similar. Why?

Wideblue

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes