Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115232 Views

27 replies

4 likes

  • 115232 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231642 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231642 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591150 Views

79 replies

3 likes

  • 591150 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485639 Views

580 replies

42 likes

Account
Free
  • 485639 Views
  • 580 replies
  • 42 likes

Off line with wifi situation

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean?Thanks

Newbie

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean? Thanks

461 Views

0 replies

1 likes

  • 461 Views
  • 0 replies
  • 1 likes

Spotify hören

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer

Newbie

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer 😞

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Problem with multiple devices

I have spotify installed in two phones.Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one. It usually happens in the transition to the next song bu...

Newbie

I have spotify installed in two phones. Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one.&nbs...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Se corta la musica

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario premium hace meses, necesito una solución xq si no p...

Newbie

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario p...

2067 Views

0 replies

3 likes

  • 2067 Views
  • 0 replies
  • 3 likes

Playlist sorting options

Is there a way to sort a playlist by song name or by artist?

Casual Listener

Is there a way to sort a playlist by song name or by artist?

yckmd_

Casual Listener

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Hi lately im having a problem with my downloaded songs..I need to re download every song everytime I open the app!! it sucksImagine I have 400 songs on my playlist and i need to download it every day!!

Casual Listener

Hi lately im having a problem with my downloaded songs.. I need to re download every song everytime I open the app!! it sucks Imagine I have 400 songs on my playlist and i need to download it eve...

armantot

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Couldn't buy 3 months for $0.99 but still got charged...

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the payment had gone through but my spotify account is ...

Newbie

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the ...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Spotify and google asistant bug

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it...anyway to the point:basicaly if you spotify is running and even tho song is st...

Newbie

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it... anyway to the point: bas...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Speicherort für offline Daten geht verloren

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten auf der SD-Karte gelöscht. Das ist sehr ärgerlich, ...

Casual Listener

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten ...

mmomo

Newbie

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

stops playing

Every 30 mins (appr.) the playing just stopes and spotify turns off.It's anoying cause I pay for premium and I need to press play again all the time.I would appreciate someones help.

Newbie

Every 30 mins (appr.) the playing just stopes and spotify turns off. It's anoying cause I pay for premium and I need to press play again all the time. I would appreciate someones help.

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Spotify will not connect to kenwood from my S8+

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Newbie

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Joe

Community Legend

7521 Views

1 replies

0 likes

  • 7521 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S8 - Spotify pauses with "Account is being used somewhere else" messages

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me.

Newbie

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me. 

Joe

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Suspending phone will this stop my spotify?

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my playlists even if I cannot download. Will it still ...

Casual Listener

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my ...

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Spotify lagging badly

Hello,after 3 years using Spotify, the lag becomes worse with every update.On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, but right now, it is almost impossible to use.Downloadin...

Newbie

Hello, after 3 years using Spotify, the lag becomes worse with every update. On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, b...

813 Views

0 replies

2 likes

  • 813 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify deletes downloaded music

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution to this?

Casual Listener

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution ...

myspotify7

Casual Listener

597 Views

2 replies

1 likes

  • 597 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Deleted cache and now my premium is gone.

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I really didn't wanna do but had no F-ing choice) and now ...

Casual Listener

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I reall...

Additeru

Casual Listener

2043 Views

4 replies

1 likes

  • 2043 Views
  • 4 replies
  • 1 likes

Casting Glitch, Unusable

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything, recast, and it was still stuck trying to play that...

Regular

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything,...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momento y te dejaba registrarte normalmente) Paso un tiempo y...

Newbie

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momen...

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

Spotify won't let me switch songs while casting

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the current song.Tried rebooting phone, uninstalling app, ...

Casual Listener

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the cur...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help me or ill change to another musical app

I have problems with saving music in tje external storage and the the app delete everything i saved. Help me or ill change.

Casual Listener

I have problems with saving music in tje external storage and the the app delete everything i saved. Help me or ill change.

Alfredo

Roadie

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes