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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392209 Views

545 replies

35 likes

Account
Free
  • 392209 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8250 Views

0 replies

7 likes

  • 8250 Views
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  • 7 likes

Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

874 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
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Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47308 Views

9 replies

3 likes

Premium.
  • 47308 Views
  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

307 Views

0 replies

0 likes

  • 307 Views
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  • 0 likes

Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

304 Views

0 replies

0 likes

  • 304 Views
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Can't log in

Hi,This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page. Anybody else experiencing this?

Roadie

Hi, This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page...

298 Views

0 replies

0 likes

  • 298 Views
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BUG: Sometimes can't change device

I'm hoping to switch my entire household to use Spotify, but I can't get it working. I have 3 Spotify Connect devices so far:Sonos Play:1Google Chromecast Audio with old music systemAudioCast (very similar to the Cromecast audio, just a different bra...

Newbie

I'm hoping to switch my entire household to use Spotify, but I can't get it working.   I have 3 Spotify Connect devices so far: Sonos Play:1 Google Chromecast Audio with old music system A...

1020 Views

0 replies

1 likes

  • 1020 Views
  • 0 replies
  • 1 likes

Lockscreen: No Buttons to skip, pause or play songs

Hey Guys, my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song but no button for skip, play or pause. Maybe someone here can ...

Casual Listener

Hey Guys,   my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song bu...

Joe

Community Legend

944 Views

3 replies

0 likes

  • 944 Views
  • 3 replies
  • 0 likes

Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

960 Views

1 replies

0 likes

K-pop
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  • 1 replies
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Spotify keeps opening on its own

I have a Galaxy S8+ on Android 7.0. My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays music in my pocket on its own. Please advise.

Regular

I have a Galaxy S8+ on Android 7.0.   My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays mu...

Joe

Community Legend

6592 Views

1 replies

0 likes

Andorid
autoplay
Spotify
  • 6592 Views
  • 1 replies
  • 0 likes

Library keeps undownloading

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting on Spotify to work. It also takes forever to redow...

Newbie

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Stop playing when play list is ended

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night:And when I come to my car and connect to Bluetoth it starts again, and then it can also play online songs, and cost...

Casual Listener

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night: And when I come to my car and connect to Bluetoth it starts ag...

matsjak

Casual Listener

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Android device, that´s NOT a phone, to install Spotify on?

Hi everyone, maybe, it´s an old question, but I can´t find a satisfying solution anywhere.Is there a good android based device on the market, that is not a smartphone? I need something for sports and nature to install Spotify on and to make my songs ...

Casual Listener

Hi everyone,   maybe, it´s an old question, but I can´t find a satisfying solution anywhere. Is there a good android based device on the market, that is not a smartphone? I need something for...

eimervoll

Casual Listener

1766 Views

2 replies

0 likes

Android
device
  • 1766 Views
  • 2 replies
  • 0 likes

Settings lost every time i exit the App

Everytime I exit the app, my settings is lost, and also my downloaded music. I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The music i saved on the SD card, and I have logged out all other ...

Casual Listener

Everytime I exit the app, my settings is lost, and also my downloaded music.  I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The musi...

scubalinkan

Casual Listener

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Player stuck at 0:00

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it and it's not working.(UPDATE: I already fixed it by a...

Newbie

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it an...

Maria_B

Moderator

7637 Views

1 replies

1 likes

  • 7637 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Crashes

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.

Newbie

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.  

Maria_B

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are fading.

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Casual Listener

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Maria_B

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes