Spotify won't download songs locally, download using cellular option already enabled

Hi everyone, I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to have my existing playlists / songs synced to my new device,...

• ferdz_9999
• Casual Listener
• Hi everyone,   I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to...
• 2016-10-25 5:42:15 AM
• 2016-10-28 6:08:53 AM
• ferdz_9999
• Casual Listener
• 1054 Views
• 7 replies
• 0 likes

[Android][Playlists] Daily Mix fail in Bluetooth speaker

Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonando.

• marcorestrepo57
• Newbie
• Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonand...
• 2016-10-25 2:38:32 AM
• 184 Views
• 0 replies
• 0 likes
• Android
  Playlists

Won't go offline

I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh

• Xxx1981
• Casual Listener
• I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh
• 2016-10-25 1:36:32 AM
• 2016-10-25 8:47:04 PM
• ErickRGuetta
• Community Legend
• 270 Views
• 5 replies
• 0 likes

Android app won't shuffle whole artist

I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to shuffle the entire artist catalogue. thanks!

• zeked2004
• Newbie
• I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to s...
• 2016-10-25 1:20:34 AM
• 2016-10-25 1:47:53 AM
• ErickRGuetta
• Community Legend
• 371 Views
• 1 replies
• 1 likes

Samsun Gear icon x

Hi,I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?

• zers94
• Newbie
• Hi, I'm Sofien. Sorry for my english but i'm italian.  So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?
• 2016-10-24 11:23:56 PM
• 2016-10-24 11:33:41 PM
• Joe
• Community Legend
• 1210 Views
• 1 replies
• 0 likes

Superuser Contribution spotify deletes my downloaded songs

Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Yardım edebilirseniz çok mutlu olurum, teşekkürler.

• humeyraalp
• Newbie
• Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Ya...
• 2016-10-24 7:04:55 PM
• 2016-10-29 11:37:16 PM
• Sophia
• Roadie
• 180 Views
• 1 replies
• 0 likes

Cannot Add Songs To Playlist

Hey Guys, So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up the playlists I could add the song to. Has anyone else exper...

• tshirttan408
• Regular
• Hey Guys,   So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up ...
• 2016-10-24 6:19:34 PM
• 104 Views
• 0 replies
• 0 likes

Superuser Contribution Adding Song To A Playlist

Hi Guys, I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes back to the track without bringing up the playlists I can ad...

• tshirttan408
• Regular
• Hi Guys,   I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes ...
• 2016-10-24 6:06:29 PM
• 2016-10-29 11:19:10 PM
• Sophia
• Roadie
• 107 Views
• 1 replies
• 0 likes

Daily Mix Problem

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing this time to solve what it is. And two artist banne...

• emrefatih
• Newbie
• I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing ...
• 2016-10-24 5:35:28 PM
• 205 Views
• 0 replies
• 2 likes

turn app from offline to online

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

• bkane54
• Newbie
• There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.
• 2016-10-24 4:04:29 PM
• 2016-10-24 9:05:13 PM
• Joe
• Community Legend
• 296 Views
• 1 replies
• 0 likes

Can't save whole album

Hello People,My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young as the morning and old as the sea' from Passenger. I ha...

• Rosalie1996
• Newbie
• Hello People, My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young ...
• 2016-10-24 2:42:04 PM
• 2016-10-24 11:12:41 PM
• Joe
• Community Legend
• 599 Views
• 1 replies
• 0 likes

Lock Screen back and forward doesn't function

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last update for me. Also the exit button in the lock screen m...

• 11154442406
• Casual Listener
• Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last updat...
• 2016-10-24 1:22:38 PM
• 2016-10-27 8:25:12 AM
• 11154442406
• Casual Listener
• 366 Views
• 5 replies
• 1 likes

[Mobile][Music] Spotify Bug

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify and pause the music before I can watch video on YouT...

• Pogaeus
• Casual Listener
• I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify a...
• 2016-10-24 12:49:58 PM
• 170 Views
• 0 replies
• 0 likes
• Mobile
  Music

Android App being super slow or unresponsive

I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost impossible for me to navigate through the app comfor...

• Coleyjf94
• Casual Listener
• I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost i...
• 2016-10-24 12:39:45 PM
• 2016-10-25 7:58:16 PM
• Coleyjf94
• Casual Listener
• 588 Views
• 6 replies
• 0 likes

text verification

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

• mauxvi
• Newbie
• i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!
• 2016-10-24 10:16:17 AM
• 131 Views
• 0 replies
• 0 likes

I cant stop the adverts on my spotify musc

• RODLIZA
• Newbie
• 2016-10-24 10:11:55 AM
• 95 Views
• 0 replies
• 0 likes