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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6859 Views

0 replies

7 likes

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Random Device Switching During Playback

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months. I'll be listening to Spotify on my desktop or my surface and then it will just switch to my phone and start playing from there as if I had told...

Visitor

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months.  I'll be listening to Spotify on my desktop or my surface and then it will just switch ...

Joe

Community Legend

4374 Views

7 replies

13 likes

  • 4374 Views
  • 7 replies
  • 13 likes

Spotify Keep deleting self. [TR] Spotify Kendini Sürekli Kaldırıyor.

I was using spotify until 2-3 month and problem ahead. When i play music on spotify its instantly closing and removing all files from my pc . When i installed again its doing same think. I have no problem on mobile but cannot install spotify on pc. P...

Casual Listener

I was using spotify until 2-3 month and problem ahead. When i play music on spotify its instantly closing and removing all files from my pc . When i installed again its doing same think. I have no pr...

408 Views

0 replies

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Urgent! Help with djay spotify playlists

Help please! I've make my playlist for a gig on Sunday but my Djay app will only see the first song in the playlist, also when my friends look into the same playlist they also only see the first song. Need to sort this or I have to download over a hu...

Newbie

Help please! I've make my playlist for a gig on Sunday but my Djay app will only see the first song in the playlist, also when my friends look into the same playlist they also only see the first song...

367 Views

0 replies

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Can't add songs to my playlist on mobile

Whenever I tap on a song and tap on "add to playlist" it cancels out of the screen and goes back to the song like nothing ever happened. This happens with any song. I tried going to the artist and the album and the same thing happened.

Newbie

Whenever I tap on a song and tap on "add to playlist" it cancels out of the screen and goes back to the song like nothing ever happened. This happens with any song. I tried going to the artist and th...

labelscollected

Community Legend

427 Views

1 replies

0 likes

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Meu spotify desliga depois de tocar 3 musicas no celuar samsung... O que deve estar acontecendo ?

Meu spotify desliga sempre depois da terceira música tocada...sempre tenho que religar o aplicativo...não sei se é algum problema com a conta ou com o celular... Que é um Samsung gram prime...preciso de ajuda.... Já limpei o cache e procuro sempre de...

Newbie

Meu spotify desliga sempre depois da terceira música tocada...sempre tenho que religar o aplicativo...não sei se é algum problema com a conta ou com o celular... Que é um Samsung gram prime...preciso...

371 Views

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Superuser Contribution Spotify notifications

I entered Spotify and when I play any music, in the notification bar I get the notification of the music played, but it shows me everything in white and I can not see it

Newbie

I entered Spotify and when I play any music, in the notification bar I get the notification of the music played, but it shows me everything in white and I can not see it

Maria_B

Moderator

587 Views

1 replies

0 likes

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Any smartphone can connect to my Play Station 4 and change the songs

Hi all!! Im a Play Station 4 user that is using Spotify. Sometimes when I play and listen Spotify, (just guessing) my brother is able to connect via Spotify Mobile (android) to my PS4 and change the songs and I don´t know how to block him. Is there a...

Newbie

Hi all!!   Im a Play Station 4 user that is using Spotify.   Sometimes when I play and listen Spotify, (just guessing) my brother is able to connect via Spotify Mobile (android) to my P...

209 Views

0 replies

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Radio Mode and AutoPlay not working

Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active.Is there any way around it? as it is very frustrating having to click to pause and then play again every 4 songs...

Newbie

Every time I am listening to the radio mod or in autoplay after 3 or 4 songs it stops playing even though the play button is still active. Is there any way around it? as it is very frustrating hav...

529 Views

0 replies

0 likes

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Solved!! Songs grayed on a playlist but not on an album?

I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but when I clicked on the link and it showed up on the...

Regular

I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but...

jinium

Regular

1917 Views

6 replies

0 likes

Albums
gray out
Playlists
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Superuser Contribution Play Next option gone

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Visitor

A recent update on my android version of the Spotify app has removed the play next option. Adding to queue is still an option but does not seem to work either. Please resolve.

Joe

Community Legend

3259 Views

5 replies

3 likes

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  • 3 likes

Premium Account 2500 Offline Songs gone

Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again.The green arrow disappeared, the playlist aren't even shown as s...

Casual Listener

Toll now i have my premium Account 4-5 years, iam now on vacation and all of sudden all my offline songs are gone. Playlists are still available and iam able to download all songs again. The green a...

279 Views

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Solved!! Downloaded songs on free account.

I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downloaded"?

Casual Listener

I have a free account on Spotify. My saved songs show as downloaded songs and do occupy space on my phone. But I can't play them offline. Is it a problem or does it not matter if I delete the "downlo...

MattSuda

Spotify Star

608 Views

5 replies

0 likes

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Trouble queuing songs. Wont work.

I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logged in and logged out. Restart my phone.. Etc.

Newbie

I want to queue songs, but it wont work. I put it in queue but it still wont play. Bit when i play that specifc song, the song itself work. What do i do? I have updated, install and reinstalled. Logg...

MartinStoichkov

Community Legend

244 Views

1 replies

0 likes

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Superuser Contribution Sonido molesto hasta que reinicio

Cuando estoy escuchando música en mi moto g4 Spotify hace un sonido agudo que tengo que quitarme los audífonos y reiniciar el teléfono,sucede aleatoriamente, tanto con canciones descargadas como con streaming. Ya reinstale la app e incluso restableci...

Newbie

Cuando estoy escuchando música en mi moto g4 Spotify hace un sonido agudo que tengo que quitarme los audífonos y reiniciar el teléfono,sucede aleatoriamente, tanto con canciones descargadas como con ...

Julianmendezedx

Newbie

993 Views

2 replies

0 likes

Android
Mobile
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Full connection to the internet but still shows offline mode

Ive tried restarting my phone (samsung), logging out of spotify, checked if my phone was in offline mode (it isnt), uninstalling spotify and re-installing it but its still the same.I have full internet connection and i havent changed my facebook pass...

Newbie

Ive tried restarting my phone (samsung), logging out of spotify, checked if my phone was in offline mode (it isnt), uninstalling spotify and re-installing it but its still the same. I have full inte...

Chuckldaddy

Casual Listener

299 Views

1 replies

0 likes

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Removing Recommend Tracks/Suggestions

Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How do you disable the recommended track or suggested tr...

Newbie

Hi, Name Yaygen After dealing with the Spotify Free I decided it's time to get Premium so as of today I did. And enjoying it! I have over 100 playlist and such and working on another however... How d...

itu_

Community Legend

310 Views

1 replies

0 likes

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Can't play over 4G, but data is ON

Starting two days ago, I can no longer stream over 4G. WIFI works just fine.I can play offline playlists just fine. Whenever I turn off wifi, I get the message "You're offline".All other apps on the phone can use mobile data just fine.Here are the pa...

Casual Listener

Starting two days ago, I can no longer stream over 4G. WIFI works just fine. I can play offline playlists just fine.  Whenever I turn off wifi, I get the message "You're offline". All other a...

Chuckldaddy

Casual Listener

7404 Views

10 replies

0 likes

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AUX cable issue and earphones plugin.

So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the music stops. You have to press play again for it to re...

Newbie

So this is the thing, when I have an aux cable plugged to my phone and listening to music in the car for example, the music keeps pausing and the headphone symbol blinks for just a second and the mus...

itu_

Community Legend

6854 Views

1 replies

1 likes

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  • 1 replies
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Play store Download problem

First of all, I want to install the Spotify application.After pressing the download button is installed in the normal way and 100% loading ... says.And then there's no Enough storage space the application cannot be installed error.But all the other a...

Casual Listener

First of all, I want to install the Spotify application.After pressing the download button is installed in the normal way and 100% loading ... says.And then there's no Enough storage space the applic...

JesusP

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
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Play store download problem

First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed because you get the error. But all the other application...

Casual Listener

First of all, I want to install Spotify download key is installed in the normal way after 100% and loading ... says. And then there's no Enough storage space the application cannot be installed becau...

293 Views

0 replies

0 likes

  • 293 Views
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