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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377365 Views

541 replies

34 likes

Account
Free
  • 377365 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Superuser Contribution Lyrics/behind the music

I have a Note 5. I have the trial premium. My son has an Iphone, also with premium account. I do not see the behind the music or the lyrics on my android. I know they are available because my son gets them on his phone. I have uninstalled and reinsta...

Casual Listener

I have a Note 5.  I have the trial premium.  My son has an Iphone, also with premium account.  I do not see the behind the music or the lyrics on my android.  I know they are avai...

OceanEyes

Regular

592 Views

3 replies

0 likes

  • 592 Views
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Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

422 Views

2 replies

0 likes

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Superuser Contribution Arcade fire ticket add freezing spotify

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until the add popped up again. It just goes on with no so...

Newbie

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until ...

SergioDavid

Roadie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
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Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

848 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
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Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47232 Views

9 replies

3 likes

Premium.
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  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

536 Views

1 replies

0 likes

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  • 1 replies
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No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

290 Views

0 replies

0 likes

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Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

294 Views

0 replies

0 likes

  • 294 Views
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Can't log in

Hi,This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page. Anybody else experiencing this?

Roadie

Hi, This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page...

287 Views

0 replies

0 likes

  • 287 Views
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BUG: Sometimes can't change device

I'm hoping to switch my entire household to use Spotify, but I can't get it working. I have 3 Spotify Connect devices so far:Sonos Play:1Google Chromecast Audio with old music systemAudioCast (very similar to the Cromecast audio, just a different bra...

Newbie

I'm hoping to switch my entire household to use Spotify, but I can't get it working.   I have 3 Spotify Connect devices so far: Sonos Play:1 Google Chromecast Audio with old music system A...

1005 Views

0 replies

1 likes

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Lockscreen: No Buttons to skip, pause or play songs

Hey Guys, my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song but no button for skip, play or pause. Maybe someone here can ...

Casual Listener

Hey Guys,   my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song bu...

Joe

Community Legend

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

948 Views

1 replies

0 likes

K-pop
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Spotify keeps opening on its own

I have a Galaxy S8+ on Android 7.0. My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays music in my pocket on its own. Please advise.

Regular

I have a Galaxy S8+ on Android 7.0.   My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays mu...

Joe

Community Legend

6580 Views

1 replies

0 likes

Andorid
autoplay
Spotify
  • 6580 Views
  • 1 replies
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Library keeps undownloading

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting on Spotify to work. It also takes forever to redow...

Newbie

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting...

487 Views

0 replies

0 likes

  • 487 Views
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Stop playing when play list is ended

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night:And when I come to my car and connect to Bluetoth it starts again, and then it can also play online songs, and cost...

Casual Listener

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night: And when I come to my car and connect to Bluetoth it starts ag...

matsjak

Casual Listener

427 Views

2 replies

0 likes

  • 427 Views
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Android device, that´s NOT a phone, to install Spotify on?

Hi everyone, maybe, it´s an old question, but I can´t find a satisfying solution anywhere.Is there a good android based device on the market, that is not a smartphone? I need something for sports and nature to install Spotify on and to make my songs ...

Casual Listener

Hi everyone,   maybe, it´s an old question, but I can´t find a satisfying solution anywhere. Is there a good android based device on the market, that is not a smartphone? I need something for...

eimervoll

Casual Listener

1759 Views

2 replies

0 likes

Android
device
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Settings lost every time i exit the App

Everytime I exit the app, my settings is lost, and also my downloaded music. I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The music i saved on the SD card, and I have logged out all other ...

Casual Listener

Everytime I exit the app, my settings is lost, and also my downloaded music.  I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The musi...

scubalinkan

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes