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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201627 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201627 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545903 Views

78 replies

3 likes

  • 545903 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453635 Views

571 replies

38 likes

Account
Free
  • 453635 Views
  • 571 replies
  • 38 likes

Moto G 4th generation problems.

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic. I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spotify App, and I'm sure is on the app because the problem do...

Newbie

Hi Everyone! First of all my first language is not English so sorry for that, ill go to the topic.  I just bought a Moto G 4th Generation a couple of days ago, I have this problem with the Spot...

luismilanese

Casual Listener

899 Views

1 replies

1 likes

  • 899 Views
  • 1 replies
  • 1 likes

Syncronisation der 3 Geräte

Hallo zusammen, ich bin erst seit kurzem bei Spotify.Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das weiss ich auch, nur leider benutze ich Spotify auf eine...

Newbie

Hallo zusammen, ich bin erst seit kurzem bei Spotify. Als ich heute morgen mein Handy synchronisieren wollte bekam ich die Fehlermeldung das ich nur 3 Geräte mit Premium synchronisieren kann. Das we...

TheBruce

Regular

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

Premiun disapear after using trial

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Newbie

Hi, my Spotify premium disappeared after i accidentally used the 1 week trial, and now i don't have the premium, btw it's the 3 months for 1 euro.thank you all!

Joe

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Audio pausing while gps and lyft

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotifyLG Aristo. 4G LTE

Newbie

Wether using Pandora or Spotify, it seems music constantly gets paused while driving for lyft bluetooth or aux. This didn't use to happen. Tried uninstalling and reinstalling spotify LG Aristo. 4G...

583 Views

0 replies

1 likes

  • 583 Views
  • 0 replies
  • 1 likes

"Rock this" playlist having troubles in android App.

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

Newbie

So I've noticed whenever one of the videos in the "Rock this" playlists comes up, spotify closes itself out and no music plays. Is there a way to disable videos in it?

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
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Superuser Contribution Equalizer disappeared

Dear Community,I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7) still misses this option.How could I get it back?Spot...

Casual Listener

Dear Community, I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7...

vincentroch

Casual Listener

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Changes songs every 30 seconds

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so. This is what I've tried so far: stopped the app, stopped the app and cleared cache ...

Casual Listener

I signed up yesterday for the .99 CDN 3 month trial of Spotify and the app worked perfectly, this morning however it's decided to change songs every 30 seconds or so.   This is what I've tried...

Jason-64

Casual Listener

1341 Views

1 replies

0 likes

  • 1341 Views
  • 1 replies
  • 0 likes

Redesign the Android app to fit the Material Design Guidelines

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the music that I want to play cannot play and I can't clic...

Newbie

Well, last time, I downloaded spotify on my android phone. For the few days I had been using it, there was no problem while I was playing songs, but just this day, when I tried to play music, the mus...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Solved!! Spotify spinning green wheel (slow responding) on Samsung S7 Edge (Android v7)

Is anyone experiencing this same issue?Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience. Whenever I try to browse, search or go to playlists or albums I get the green spinning wheel which can tak...

Casual Listener

Is anyone experiencing this same issue? Running Spotify on my Samsung S7 edge (running nougat) is the majority of the time a painful experience.  Whenever I try to browse, search or go to playl...

richo99

Casual Listener

6232 Views

1 replies

3 likes

  • 6232 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify and voice instructions of GPS

Hi! I've got a problem that didn't use to happen in the past with my Spotify, I don't know why. In the past when I was playing music in my car with Spotify the program mute the music when my Google maps or sygic gives me a GPS voice instruction. Actu...

Regular

Hi! I've got a problem that didn't use to happen in the past with my Spotify, I don't know why. In the past when I was playing music in my car with Spotify the program mute the music when my Google m...

soundblaster16

Casual Listener

7118 Views

7 replies

1 likes

  • 7118 Views
  • 7 replies
  • 1 likes

Lockscreen album cover in Nougat

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working.However, other applications like the stock Music player or Google Play Music do show the album cover properly. PFA screenshots comparing my locks...

Newbie

Hi, I have a Honor 8 and since I updated to Android Nougat the album cover in lockscreen stopped working. However, other applications like the stock Music player or Google Play Music do show the a...

pekarting

Casual Listener

2167 Views

4 replies

2 likes

  • 2167 Views
  • 4 replies
  • 2 likes

Some song titles have been mixed up.

Went to play a song on playlist but the song that played was not the title song although it was on the same album. Somehow on a couple of albums, it has mixed up songs from the original song title. Any way that can be fixed?

Casual Listener

Went to play a song on playlist but the song that played was not the title song although it was on the same album. Somehow on a couple of albums, it has mixed up songs from the original song title. A...

Joe

Community Legend

1199 Views

2 replies

0 likes

  • 1199 Views
  • 2 replies
  • 0 likes

Spotify starts playing out of phone speakers when phone receives phone call or similar

As title explains I'll be listening to a song on the Spotify desktop app with my phone locked and the Spotify app closed when a triggering event such as a phone call causes the music to stop playing out of my PC headphones and instead blares it out a...

Newbie

As title explains I'll be listening to a song on the Spotify desktop app with my phone locked and the Spotify app closed when a triggering event such as a phone call causes the music to stop playing ...

648 Views

0 replies

1 likes

  • 648 Views
  • 0 replies
  • 1 likes

Solved!! Music Not Playing in Offline Mode After Downloading.

I have recently paid for spotify premium, mainly because I wanted to be able to download and listen to songs offline. The problem Is that it doesn't work at all. I can download the songs, have them playback when in online mode, but when switching to ...

Casual Listener

I have recently paid for spotify premium, mainly because I wanted to be able to download and listen to songs offline. The problem Is that it doesn't work at all. I can download the songs, have them p...

chubbyconx

Regular

7388 Views

10 replies

0 likes

  • 7388 Views
  • 10 replies
  • 0 likes

spotify crashing on android phone

spotify keeps crashing and stopping randomly when i run it in the background. it happens randomly with no trend or rule to it and does not alert me. i have tried restarting my phone and deleting and reinstalling the app, and i update whenever i need.

Newbie

spotify keeps crashing and stopping randomly when i run it in the background. it happens randomly with no trend or rule to it and does not alert me. i have tried restarting my phone and deleting and ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

how to save to SD card?

Hello.I am enjoying Spotify with Xperia X Performance.I think that there was a setting to save downloaded songs on SD card until now, but now it is gone. Does anyone know how to save to SD card?

Newbie

Hello. I am enjoying Spotify with Xperia X Performance. I think that there was a setting to save downloaded songs on SD card until now, but now it is gone. Does anyone know how to save to SD card?

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

works bad

In the last weeks it works badly, very slow, the searches do not find results, I am going to cancel my subscription

Newbie

In the last weeks it works badly, very slow, the searches do not find results, I am going to cancel my subscription

KatesHere

Community Legend

485 Views

1 replies

0 likes

Spotify
  • 485 Views
  • 1 replies
  • 0 likes

galaxy s5 crashes everytime

Hi i use a galaxy s5 with Spotify premium. After i have done a New update, my Spotify crashes a soon as i press on my playlists or use the search function or use the Browser function etc. I dont get any error message, Spotify just immediately crashes...

Casual Listener

Hi i use a galaxy s5 with Spotify premium. After i have done a New update, my Spotify crashes a soon as i press on my playlists or use the search function or use the Browser function etc. I dont get ...

Joe

Community Legend

932 Views

6 replies

1 likes

  • 932 Views
  • 6 replies
  • 1 likes

[Android] Spotify randomly pauses Samsung S8+

I know this is a somewhat recurring problem from what I've seen in the forum thus far in my research, but my player randomly pauses during playback. It's most noticeable when connected via Bluetooth in my vehicle or to an outdoor speaker, but in test...

Newbie

I know this is a somewhat recurring problem from what I've seen in the forum thus far in my research, but my player randomly pauses during playback.  It's most noticeable when connected via...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Problem connecting Sportify Premium for android phone and laptop under one account.

I have just upgraded to Sportify Premium using my android phone. But when I access my account via laptop, it still shows Sportify Free?!How can I link or connect them together so that I can enjoy both devices under one account with Premium service?Th...

Newbie

I have just upgraded to Sportify Premium using my android phone.  But when I access my account via laptop, it still shows Sportify Free?! How can I link or connect them together so th...

Joe

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes