Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lose wifi. I am a premium paying customer. There is only 1 oth...
For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lo...
Casual Listener
469 Views
2 replies
0 likes
Hi.Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to restart Spotify.I haven't installed any new apps to caus...
Hi. Currently whilst listening on my android Moto phone Spotify will randomly pause. It's at different times, sometimes it allows me to play again from the same point. Other times i will have to res...
572 Views
0 replies
0 likes
Hello, i got a few questions about the android spotify app.Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on...
Hello, i got a few questions about the android spotify app. Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and ...
Community Legend
553 Views
3 replies
0 likes
Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage option in the library settings, most of the time i...
Hi, I know this question has been asked a lot but I've read through a lot of the posts and nothing has worked. I have a 32sd card that Spotify won't save songs to, sometimes it appears in the storage...
Regular
587 Views
3 replies
0 likes
Hi.I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network.There's an option in to change this setting, but doesn't change anything at all.Devs should do something about...
Hi. I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network. There's an option in to change this setting, but doesn'...
Music Fan
525 Views
2 replies
0 likes
As the title says, my Spotify app on my LG G4 won't download the latest update. It's just stuck endlessly on "loading" and after a while gives an error. Tried restarting phone but it won't help. I'd rather not reinstall the app and have to download a...
As the title says, my Spotify app on my LG G4 won't download the latest update. It's just stuck endlessly on "loading" and after a while gives an error. Tried restarting phone but it won't help. I'd ...
544 Views
0 replies
0 likes
Hello! Is there a way to save Spotify to an internal formatted SD card? The feature in the Spotify options only allows you to save it to an external formatted SD card. Unfortunately, that is pretty useless and I explain why: External formatted SD car...
Hello! Is there a way to save Spotify to an internal formatted SD card? The feature in the Spotify options only allows you to save it to an external formatted SD card. Unfortunately, that is...
Newbie
6060 Views
10 replies
7 likes
When you play a Song on a Playlist (for Example: RapCaviar), it shows me the Wrong Title Name on the Song.
When you play a Song on a Playlist (for Example: RapCaviar), it shows me the Wrong Title Name on the Song.
Casual Listener
2170 Views
13 replies
0 likes
Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to playlists, when i click the button nothing happens, the options just ...
Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to ...
Casual Listener
611 Views
5 replies
0 likes
So I've been using the app for a few months now and I just have one tiny problem.When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and I don't think it's a ram issue since I can use other...
So I've been using the app for a few months now and I just have one tiny problem. When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and...
Community Legend
1319 Views
1 replies
0 likes
Olá, estou com um problema relacionado a memória do meu app Spotify, o que ocorre é que mesmo estando configurado para salvar as músicas no cartão SD. Ele também está ocupando a memória interna do meu celular como mostram os prints abaixo:Por favor m...
Olá, estou com um problema relacionado a memória do meu app Spotify, o que ocorre é que mesmo estando configurado para salvar as músicas no cartão SD. Ele também está ocupando a memória interna do me...
Casual Listener
819 Views
1 replies
1 likes
Hey Spotify people's, I have recently become an android user after being with Apple for years. I have one gripe with the android Spotify app, why can't I edit my playlists??? I can do it on iPhone and iPad and have been able to for ages, but not on a...
Hey Spotify people's, I have recently become an android user after being with Apple for years. I have one gripe with the android Spotify app, why can't I edit my playlists??? I can do it on iPhone an...
Community Legend
647 Views
1 replies
1 likes
Hi,Basically I am in a bit of a mix up. I have just bought a car which isn't equipled with Bluetooth streaming but it does have an SD Card reading facility. I am just wondering if it is possible to export my Spotify music to an SD Card and then play ...
Hi, Basically I am in a bit of a mix up. I have just bought a car which isn't equipled with Bluetooth streaming but it does have an SD Card reading facility. I am just wondering if it is possible ...
Community Legend
671 Views
1 replies
0 likes
Hello,Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone.I have the same issue as mentioned on following posts:https://community.spotify.com/t5/Android/MirrorLink-RockScout-on...
Hello, Spotify latest version is not working with Mirrorlink on a brand new Volkswagen MIB2 (Touran) and Galaxy S6 Edge mobile phone. I have the same issue as mentioned on following posts: https...
Newbie
5444 Views
1 replies
5 likes
Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years & on Galaxy S7.Please help!Thanks
Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years...
Casual Listener
1492 Views
5 replies
0 likes
When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens.Expected behavior: Getting a list of my playlists which I can press to add song the song to.Spotify version: 8.2.0.788 armV7Phone: Motoro...
When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens. Expected behavior: Getting a list of my playlists which I can press to add song th...
Roadie
1388 Views
4 replies
1 likes
I have a premium account, but i have problems downloading songs. The only ones i can download are the ones in the playlists I've created. When i try to download an album the download starts but when i open Spotify again it's like I've never pressed t...
I have a premium account, but i have problems downloading songs. The only ones i can download are the ones in the playlists I've created. When i try to download an album the download starts but when ...
390 Views
0 replies
0 likes
It looks like my phone has updated spotify automatically but now i cant remove songs from my playlists. I can press down on the song an options come up such as 'remove' and 'go to album' ect but I when i click on it nothing happens.
It looks like my phone has updated spotify automatically but now i cant remove songs from my playlists. I can press down on the song an options come up such as 'remove' and 'go to album' ect but I wh...
Community Legend
425 Views
1 replies
0 likes
My playlist https://play.spotify.com/user/harbingermckenzie/playlist/5mtBef4vnVjgGqhSRZBXbm This playlist is shown as collaborative, all of my playlists should be public by default yet nobody can see this playlist. Apparently the answer is to publish...
My playlist https://play.spotify.com/user/harbingermckenzie/playlist/5mtBef4vnVjgGqhSRZBXbm This playlist is shown as collaborative, all of my playlists should be public by default yet nobod...
Community Legend
323 Views
1 replies
0 likes
Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to understand its MOST BASIC FEATURE WHICH IS DOWNLOADED PLAYLI...
Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to ...
Roadie
522 Views
2 replies
0 likes
