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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1215 Views

0 replies

5 likes

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  • 5 likes

Superuser Contribution Skipping

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Casual Listener

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Maria_B

Moderator

476 Views

1 replies

0 likes

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Superuser Contribution Can't see the buttons

I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.

Newbie

I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.

Maria_B

Moderator

395 Views

1 replies

0 likes

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Superuser Contribution Un salto al ayer borrar playlist

Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.

Newbie

Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.

ChuchiB

Newbie

1266 Views

2 replies

1 likes

un salto al ayer android delete borrar
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Solved!! Spotify doesn't keep login data

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

Casual Listener

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

linkbowser12

Regular

13144 Views

7 replies

1 likes

  • 13144 Views
  • 7 replies
  • 1 likes

Superuser Contribution unable to log in

hi I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect". Any idea what to do? Thank you Radek

Casual Listener

hi   I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect".   Any idea what to d...

kotelnik

Casual Listener

351 Views

2 replies

0 likes

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Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it st

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop

Newbie

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop

WolfPack4

Newbie

797 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Mala ejecutación de canciones.

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en eso, es muy molesto, ya que de no ser solucionado ...

Newbie

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en...

Maria_B

Moderator

486 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iOS SDK integration

Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this. Thanks, Jesse

Casual Listener

Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this.   Thanks,  Jesse

JesseShortt

Casual Listener

856 Views

3 replies

0 likes

integration
iOS
SDK
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Long loading time in different networks and missing songs in offline mode

I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something. Lately, Spotify is taking forever to load, no matte...

Casual Listener

I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539 I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something...

Joe

Community Legend

424 Views

2 replies

0 likes

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Superuser Contribution Help Please

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this

Casual Listener

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...

aaronbalderas

Newbie

519 Views

4 replies

0 likes

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Spotify app playing only a handful of songs

Hi everyone,Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would be greatly appreciated.

Casual Listener

Hi everyone, Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would ...

Coman664

Casual Listener

331 Views

2 replies

0 likes

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Solved!! 4g tim problem

Nonostante sia connesso in 4g mi da sempre offline. Come faccio?Despite being connected to 4g I have always been offline. How can I do?

Casual Listener

Nonostante sia connesso in 4g mi da sempre offline. Come faccio? Despite being connected to 4g I have always been offline. How can I do?

Pinorizzo98

Casual Listener

1688 Views

4 replies

3 likes

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  • 4 replies
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Who added this song to the playlist?

Hey folks On desktop I can see who added a song to a playlist. How do I see this on Android please? We have a couple of hundred song playlist with 10 or so collaborators and it'd be nice to see who added what. Thanks

Regular

Hey folks   On desktop I can see who added a song to a playlist.   How do I see this on Android please?   We have a couple of hundred song playlist with 10 or so collaborators an...

whamer99

Regular

1123 Views

4 replies

0 likes

Playlists
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Moving (and irritating) track info ticker

Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was instantly replaced? The movement in the corner of y...

Casual Listener

Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was ...

Lucas1234

Casual Listener

673 Views

4 replies

1 likes

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  • 4 replies
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Can't hide or delete Radio Stations from recently played

I am unable to hide or delete the radio stations in my "recently played" list. I figured out how to turn the option off to automatically play a radio station after i'm done listening to an album but I would like the ability to get rid of the radio st...

Regular

I am unable to hide or delete the radio stations in my "recently played" list.  I figured out how to turn the option off to automatically play a radio station after i'm done listening to an albu...

RobertJohnson1

Newbie

20828 Views

4 replies

8 likes

Radio Station Recently Played
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Solved!! Spotify doesn't connect with 3G

Hello everybody, I have premium and, since yesterday, I can't log in Spotify using my 3G (I'm TIM, in Italy). When I open the app, it seems like it's loading, but, after a while, a message "There is no internet connection" appears, and it stop loadin...

Newbie

Hello everybody,   I have premium and, since yesterday, I can't log in Spotify using my 3G (I'm TIM, in Italy). When I open the app, it seems like it's loading, but, after a while, a message "...

Matwolf

Casual Listener

2462 Views

3 replies

0 likes

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No triple press for previous songs?

I just bought an android device after my old iphone died.Now on my Iphone the options for spotify would be as follows, if I pressed my headset button. 1 push: Pause/Play2 pushes: Next song3 pushes previous song/replay on my android device it only wor...

Casual Listener

I just bought an android device after my old iphone died. Now on my Iphone the options for spotify would be as follows, if I pressed my headset button.   1 push: Pause/Play 2 pushes: Next ...

darvaset

Casual Listener

1862 Views

5 replies

4 likes

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  • 5 replies
  • 4 likes

Offline Music appears to save to SD card, but doesn't

In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the blue, my App Manager started showing that all the O...

Newbie

In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the ...

Joe

Community Legend

2598 Views

5 replies

1 likes

Android
offline data
sd card
sd card troubleshooting
SD-card
storage
Storage on sd card
Troubleshooting
  • 2598 Views
  • 5 replies
  • 1 likes

BUG Resuming player when call ends

I'm experiencing this bug on Huawei P10 Lite.- I have Spotify opened but stopped- I make or receive a tel call- When call ends Spotify starts playing also if it was stopped.This is a recent problem after last update, before it everything works proper...

Casual Listener

I'm experiencing this bug on Huawei P10 Lite. - I have Spotify opened but stopped - I make or receive a tel call - When call ends Spotify starts playing also if it was stopped. This is a recent...

Scary-busey

Newbie

650 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Android - Rename Device

Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on. In the connect screen the the Model number is shown not the device name set in the Android > Settings > Abo...

Casual Listener

Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on.   In the connect screen the the Model number is...

Xenophore

Newbie

36425 Views

13 replies

13 likes

  • 36425 Views
  • 13 replies
  • 13 likes