downloaded song son spotify

[Ssmith87]

i saved a load of songs onto my phone so that i could listen to them when i have run out of internet or im offline

but after a while i seem to lose them all and i need to downlaod them all again

anyone know why this is?

[JuanCamilo]

Hey @Ssmith87!

Welcome to the Spotify Community.

Can you let us know which device, operating system and version of Spotify you're using? Also, do you have any cache cleaning apps installed?

We suggest you try a clean reinstall and see if it helps. This usually fixes most problems 🙂