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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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Deleting the songs

How can i delete the songs more than one?I mean multipl choising.

Visitor

How can i delete the songs more than one?I mean multipl choising.

user-removed

Not applicable

312 Views

2 replies

0 likes

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Solved!! Hemorrhaging data

Hey Guys, I am unsure if this is the place to post this - but I have noticed that this month alone, my Spotify has incurred 8.5GB of background data, which is up 50% from last month with minimal increase in usage. I have incurred $30 in overages with...

Casual Listener

Hey Guys,   I am unsure if this is the place to post this - but I have noticed that this month alone, my Spotify has incurred 8.5GB of background data, which is up 50% from last month with min...

jnorris170

Community Legend

519 Views

3 replies

0 likes

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Solved!! Missing downloaded songs

Yesterday I moved to Italy, we have wifi with blocked spotify so I got disconnected. I got premium account so I always use option to download songs because I travel a lot. After I finally logged in with mobile data all my dowloaded songs start acting...

Newbie

Yesterday I moved to Italy, we have wifi with blocked spotify so I got disconnected. I got premium account so I always use option to download songs because I travel a lot. After I finally logged in w...

Frank7531

Newbie

1631 Views

2 replies

0 likes

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Offline downloads partially deleted, and now their status is "waiting to download"

Random songs from my downloads were no longer saved, and their status is "waiting to download". I removed them and went to re-download the albums but they will all still say waiting, even if only one album has been added to the dl queue. Android OS, ...

Casual Listener

Random songs from my downloads were no longer saved, and their status is "waiting to download". I removed them and went to re-download the albums but they will all still say waiting, even if only one...

krug_stillo

Casual Listener

513 Views

3 replies

0 likes

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I have to download download my tracks almost everyday!

hi!A few days ago I bought a Galaxy S (I9003) and I installed Spotify. I downloaded all of the tracks of my playlist to listen to them with the offline mode. The problem is that everytime that I close the program or that I turn off the cellphone (I d...

Newbie

hi! A few days ago I bought a Galaxy S (I9003) and I installed Spotify. I downloaded all of the tracks of my playlist to listen to them with the offline mode. The problem is that everytime that I cl...

user-removed

Not applicable

894 Views

5 replies

4 likes

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Spotify stops after 16-20 seconds

Does anybody have a clue what causes spotify to stop playing music after a few seconds?I have re-instaled and even downloaded the playlist i have, but still, the music stops playing after a few seconds, EVEN when its in offline mode/or when im not in...

Newbie

Does anybody have a clue what causes spotify to stop playing music after a few seconds? I have re-instaled and even downloaded the playlist i have, but still, the music stops playing after a few sec...

mrhenry77

Casual Listener

1330 Views

3 replies

2 likes

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Delete song library

I want to delete all the songs from my song library and album library but I want to keep my playlists, radios, and artists how do I do this. I need a quicker way than deleting one by one because I have over 8,000 songs. I am on android mobile (samsun...

Casual Listener

I want to delete all the songs from my song library and album library but I want to keep my playlists, radios, and artists how do I do this. I need a quicker way than deleting one by one because I ha...

Joe

Community Legend

437 Views

3 replies

0 likes

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Crashes constantly but doesn't pause?

My music feed is constantly stopping, as in the audio isn't playing but the song is not paused. My audio is disappearing when I close my screen, when I put my phone in my pocket (no buttons pressed), when other apps are running/or is only running by ...

Newbie

My music feed is constantly stopping, as in the audio isn't playing but the song is not paused. My audio is disappearing when I close my screen, when I put my phone in my pocket (no buttons pressed),...

Joe

Community Legend

318 Views

1 replies

0 likes

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Cant find the correct app?

I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?

Newbie

I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?

Maxim

Spotify Star

329 Views

1 replies

0 likes

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Superuser Contribution Change order of songs in playlist (Android)

Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!

Casual Listener

Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!

Deebeefree

Casual Listener

1027 Views

2 replies

0 likes

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All songs greyed out

Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free) No big deal, but all my downloaded songs are gone, and every single...

Newbie

Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free)    N...

Joe

Community Legend

976 Views

1 replies

0 likes

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Superuser Contribution Random Logouts and Unable to Detect music files from SD card

Hey I would really appreciate it if someone could help with this issue.Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot. I have tried to download playlists to listen offline in order to conserve data charges but...

Casual Listener

Hey I would really appreciate it if someone could help with this issue. Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot.  I have tried to download playli...

Flex3

Casual Listener

484 Views

2 replies

0 likes

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Superuser Contribution Offline albums disappear as soon as i play an album using mobile data.

Hi, I am running Spotify app on my Samsung S7 Edge.I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when I play an non downloaded album using mobile data. Does anyone...

Newbie

Hi,   I am running Spotify app on my Samsung S7 Edge. I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when...

user-removed

Not applicable

367 Views

1 replies

0 likes

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Superuser Contribution Offline downloads not working

Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data

Newbie

Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data 😑

user-removed

Not applicable

392 Views

1 replies

0 likes

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Superuser Contribution Songs missing green symbol

Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline they will appear grayed out, but i can still play them...

Casual Listener

Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline the...

user-removed

Not applicable

474 Views

1 replies

0 likes

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Superuser Contribution Transferencia de datos detenida

Hola! Tengo un problema, le puse a mi telefono lg xscreen una tarjeta sd de 4 gb y realize el proceso para pasar la musica descargada con spotify a ella, todo empezo bien pero ahora lleva muchi tiempo trabado en el mismo punto, que se puede hacer?

Newbie

Hola! Tengo un problema, le puse a mi telefono lg xscreen una tarjeta sd de 4 gb y realize el proceso para pasar la musica descargada con spotify a ella, todo empezo bien pero ahora lleva muchi tiemp...

user-removed

Not applicable

677 Views

1 replies

0 likes

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Superuser Contribution Música que não encontro

Pessoal alguém me ajuda, não encontro a música do apocalipse 16 - muita treta, tem no Spotify?

Newbie

Pessoal alguém me ajuda, não encontro a música do apocalipse 16 - muita treta, tem no Spotify?

user-removed

Not applicable

794 Views

1 replies

0 likes

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Superuser Contribution I cannot remove Songs from my library

Spotify keeps telling me that i cannot safe more Songs because i already safed too much. But the problem here is that it is simply Not possible to remove songs. Whenever I remove one album or Song from the library it is already back the moment later....

Newbie

Spotify keeps telling me that i cannot safe more Songs because i already safed too much. But the problem here is that it is simply Not possible to remove songs. Whenever I remove one album or Song fr...

user-removed

Not applicable

382 Views

1 replies

0 likes

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Superuser Contribution RAMONES Discography Request

Good day to everyone!Beatles discography is complete, Stones Discography complete,Zeppelin, pink Floyd... all complete discography, but The Ramones is missing some albums, this band deserves a full discography, I know probably its an arragement with ...

Casual Listener

Good day to everyone! Beatles discography is complete, Stones Discography complete,Zeppelin, pink Floyd... all complete discography, but The Ramones is missing some albums, this band deserves a full...

user-removed

Not applicable

1131 Views

1 replies

4 likes

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Superuser Contribution Cant play songs after tranfering to SD card

I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs....Am I going to be able to still play downloaded music that I tran...

Newbie

I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs.... Am I going ...

user-removed

Not applicable

448 Views

1 replies

0 likes

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  • 0 likes