Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111283 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223855 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581096 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478415 Views
577 replies
40 likes
Since the latest Samsung update on my 7 edge. There are no more lockscreen controls at all.. Please help. I don't have it on battery saver either.
Since the latest Samsung update on my 7 edge. There are no more lockscreen controls at all.. Please help. I don't have it on battery saver either.
301 Views
0 replies
0 likes
Hi, does anyone know how to get the album art to show on the lock screen?. Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work. The app is working properly just this seems to have either been removed or is not working.
Hi, does anyone know how to get the album art to show on the lock screen?. Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work. The app is working pro...
Roadie
4328 Views
1 replies
0 likes
HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem with the device or just the Spotify Client. Hola! El p...
HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem wit...
Newbie
15610 Views
6 replies
0 likes
So I've been using my spotify for a while but I've never connected to Facebook and when I did it created new playlists that I had never seen, all my songs were erased (not deleted because when i checked the deleted cache they weren't there). I have a...
So I've been using my spotify for a while but I've never connected to Facebook and when I did it created new playlists that I had never seen, all my songs were erased (not deleted because when i chec...
Community Legend
638 Views
1 replies
0 likes
Buen día.No puedo conectarme a Internet con spotify, bien puedo durar 2 horas viendo vídeos en youtube o facebook pero si entro spotify me desconecta del wifi.
Buen día. No puedo conectarme a Internet con spotify, bien puedo durar 2 horas viendo vídeos en youtube o facebook pero si entro spotify me desconecta del wifi.
383 Views
0 replies
0 likes
Recently, I have noticed that when I turn on my car and connect my device via bluetooth to continue listening to my music, the next song in my queue disappears. An example of a scenario:1. Turn off car while listening to track 12. Turn car back on an...
Recently, I have noticed that when I turn on my car and connect my device via bluetooth to continue listening to my music, the next song in my queue disappears. An example of a scenario: 1. Tu...
Casual Listener
2782 Views
5 replies
0 likes
Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.
Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.
1882 Views
0 replies
4 likes
i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?
i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?
Community Legend
374 Views
1 replies
0 likes
I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android
I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android
Community Legend
444 Views
1 replies
0 likes
Hi,I have a windows-based PC and an android phone. Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." If I click on "devices available," I can start one song on either...
Hi, I have a windows-based PC and an android phone. Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." &...
505 Views
0 replies
0 likes
I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those songs are downloaded correctly.My problem is that s...
I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those ...
Casual Listener
1170 Views
2 replies
0 likes
I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was wondering if there was a way I could find the song...
I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was...
427 Views
0 replies
0 likes
Hello everybody, My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, conected to internet, to wifi, on saved songs, by bluetooth,...
Hello everybody, My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, ...
Newbie
497 Views
1 replies
0 likes
I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I know this has been an issue a few years ago, but i...
I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I...
Community Legend
444 Views
1 replies
1 likes
Hi everyone!I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!
Hi everyone! I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!
Community Legend
1230 Views
1 replies
0 likes
Hi,When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes.The issue doesn't occur right away when I install the Spotify app again but. It...
Hi, When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes. The issue doesn't occur ...
650 Views
0 replies
0 likes
Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.
Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.
Spotify Star
518 Views
1 replies
0 likes
I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on the right side of the screen to pull up the song opt...
I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on t...
Regular
1561 Views
4 replies
2 likes
Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly expired, and it needs at least 50 votes/year to not e...
Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly ex...
954 Views
0 replies
1 likes
Hi all,I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last month or so and it occurs unexpectedly in random situatio...
Hi all, I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last mont...
Casual Listener
1676 Views
3 replies
0 likes
