Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107449 Views

26 replies

3 likes

  • 107449 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571556 Views

79 replies

3 likes

  • 571556 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Issues with controls/connection on Chromecast

Hi,I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the connections is made. It drops the connection. If I start t...

Newbie

Hi, I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the conne...

kwiecik

Newbie

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

Archivos en tarjeta SD a Spotify

Hola.Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify.Hace tiempo pude sincronizar canciones.¿Hay manera de sincrinizarlas ahora?

Newbie

Hola. Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify. Hace tiempo pude sincronizar canciones. ¿Hay manera de sincrinizarlas ahora?

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Premium not working on new phone

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

Casual Listener

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

emmyloveolsen

Casual Listener

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Music randomly skipping

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

Newbie

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

SONG ARE NOT DOWNLOADING

Hey everyone,I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by removing some downloads, but nothing is helping!!Anyone?!...

Casual Listener

Hey everyone, I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by remo...

emmtr

Casual Listener

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify player temporary error

Dear all,I have the above mentioned error message on my galaxy 7. unfortunately no error code. It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see what could be wrong. Thanks for help. Best regardsJane

Casual Listener

Dear all, I have the above mentioned error message on my galaxy 7.  unfortunately no error code.   It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see...

Tri_Lady

Casual Listener

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Downloads gone & no storage options

Hi all,This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first time. I checked if maybe my SD card dismounted from my...

Casual Listener

Hi all, This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first t...

356 Views

0 replies

1 likes

  • 356 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bluetooth problem

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to undo this.. Thank you

Casual Listener

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to u...

Dasboot62

Casual Listener

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Je n'arrive pas à me connecter à mon compte spotify family depuis mon android

Bonjour, Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai perdu toutes mes playlist, albums, etc... je suis d'aille...

Newbie

Bonjour,  Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai...

914 Views

0 replies

0 likes

  • 914 Views
  • 0 replies
  • 0 likes

Like with heart button and Add with plus button

I've used Spotify with freemium until last night, and purchased premium plan this morning.I remember there was heart button when I play the radio before, but after the purchaing premium plan the heart button disappeared and replaced by "+" button.The...

Newbie

I've used Spotify with freemium until last night, and purchased premium plan this morning. I remember there was heart button when I play the radio before, but after the purchaing premium plan the he...

870 Views

0 replies

0 likes

  • 870 Views
  • 0 replies
  • 0 likes

Problems downloading songs in a playlist

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song saved in the playlist and i can't start the download ag...

Newbie

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song save...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Why are my downloads disappearing?

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

Newbie

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyrics/behind the music

I have a Note 5. I have the trial premium. My son has an Iphone, also with premium account. I do not see the behind the music or the lyrics on my android. I know they are available because my son gets them on his phone. I have uninstalled and reinsta...

Casual Listener

I have a Note 5.  I have the trial premium.  My son has an Iphone, also with premium account.  I do not see the behind the music or the lyrics on my android.  I know they are avai...

OceanEyes

Regular

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Superuser Contribution Arcade fire ticket add freezing spotify

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until the add popped up again. It just goes on with no so...

Newbie

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until ...

SergioDavid

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

1078 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
  • 1078 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47579 Views

9 replies

3 likes

Premium.
  • 47579 Views
  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes