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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239539 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239539 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600397 Views

79 replies

3 likes

  • 600397 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492888 Views

581 replies

42 likes

Account
Free
  • 492888 Views
  • 581 replies
  • 42 likes

Solved!! Stops playing, after less than 1 sec

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn't work. Anyone with the same issues?

Newbie

Premium user. In my android I can't listen to music because when i press play it stops after less than one second. This doesn't happen in my computer. I've tried doing a clean installation but didn...

Nyte

Casual Listener

9969 Views

2 replies

1 likes

  • 9969 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not available in my Country (Gibraltar)

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? I have attached a screenshot to show the message I get...

Newbie

When i try to download Spotify from the Play Store it says it is not availabel in my Country yet i have been using Spotify on my iPhone for a very VERY long time, is there a work around for this? &n...

JuanCamilo

Roadie

2044 Views

1 replies

0 likes

  • 2044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Chromecast Audio

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromecast Audio via Google home, it works. It only shows ...

Newbie

Brief description of the issue: When I come home and connect to my wifi while listening, Spotify won't be able to find the Chromecast audio in the device list. But when I try to connect to my Chromec...

JuanCamilo

Roadie

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Acts like there's an ad playing when there isn't

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

Casual Listener

My app won't play music, and keeps giving me a message like there's an ad going, when no ad is playing.

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Webplayer won't play music cause it says it's connected to another device... it isn't

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache. Started using other music apps at this point since the system dooesn't work.

Newbie

Spotify won't clear the information that it's connected to another device. I've tried liogging in and out as well as clearing cache.   Started using other music apps at this point since the sy...

juliecamara

Newbie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Loss of downloaded Albums

Ola all, So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the phone’s memory, I just have to go through the effort to redo...

Newbie

Ola all,   So I am a Premium user but every now and then the app on my LG G4 keeps wiping out anything I have downloaded so they are not available off-line. The space is still taken up on the ...

Brammetje

Regular

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Tracks missing from playlist

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone. I've tried ensuring that they were both sorted by date, so that's not t...

Newbie

I built a playlist on my PC and it does appear in my Android phone (Google Pixel), but many of the tracks that appear on my PC are not appearing in the same playlist on my phone.  I've tried ens...

Joe

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Max Downloads

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area.First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000 songs on one device?Second, is there a place to see ...

Music Fan

So, I've seen it somewhere that each device is allowed 3,333 songs or something in that area. First, why is there a limit? If I can have multiple devices with that much, why not just allow me 10,000...

hesi02

Newbie

3070 Views

5 replies

5 likes

  • 3070 Views
  • 5 replies
  • 5 likes

Last.fm Wrong Username and Password Error

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Last.fm Scrobbling on my mobile device and I've logged...

Casual Listener

I am running Spotify on Android on my phone, and every time I open the app I receive a Last.fm error that says Wrong Username and Password. I don't want to scrobble from my phone. I've turned off Las...

tulusda

Newbie

2735 Views

4 replies

3 likes

  • 2735 Views
  • 4 replies
  • 3 likes

Spotify is always undownloading my saved music - sometimes logging me out altogether

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regularly, but with varying frequency - and when it bec...

Newbie

I'm quickly running out of patience with this app. For the 3rd time in as many weeks, today I found all of the music stored on my phone with Spotify mysteriously undownloaded. This happens to me regu...

976 Views

0 replies

2 likes

  • 976 Views
  • 0 replies
  • 2 likes

No se reproducen las canciones en modo sin conexión.

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

Casual Listener

Hola, tengo un Moto G Play. Y tengo ese problema, ya las descargué al almacenamiento interno, a la SD y hasta reinstale la app y el problema persiste. Exijo una solución ya.

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

I got premium, but only can play music like free

I can't play the music that I want, only can play like a free account

Newbie

I can't play the music that I want, only can play like a free account

JFiveJ5

Newbie

723 Views

1 replies

0 likes

Premium
  • 723 Views
  • 1 replies
  • 0 likes

Solved!! Gboad voice typing doesn't pause music anymore

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. I used that in the past so I know that this was working ...

Roadie

I found out that Spotify on my Oneplus 3 doesn't pause anymore when I press the microphone button on Gboard to activate voice typing. When I hit the mic button, the music just keeps on playing. &nbs...

goldengoal11

Casual Listener

4435 Views

5 replies

2 likes

gboard
mute
pause
voice typing
  • 4435 Views
  • 5 replies
  • 2 likes

Android unit does loggin as Premium user

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled the app, no difference. This problem started a cou...

Casual Listener

My Android Samsung Galaxy S7 with the lates app says I only have the free version of spotify. If I loggin on my account on the web it's a Premium account. I have logged out no difference. Reinstalled...

Joe

Community Legend

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Importing local files to PC Desktop Client

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS. The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a point where my pc locks up. Even tried copying some of the f...

Regular

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS.   The import starts then slows down, then the cpu and memory usages of Spotify starts to climb to a ...

Joe

Community Legend

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

the app shuts down

The spotify app shuts down randomly with no reason.I use fairly new phone ie Huawei P9 Lite (with Android 6.0).This is the only app with such a problem. I ve checked RAM memory and there is plenty of it. The problem started after last update.What's w...

Casual Listener

The spotify app shuts down randomly with no reason. I use fairly new phone ie Huawei P9 Lite (with Android 6.0). This is the only app with such a problem. I ve checked RAM memory and there is plent...

jbrady

Casual Listener

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Sd storage Problems

Hi,I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /data and to Use another sd card As well As setting downlo...

Newbie

Hi, I have a Sony xz mobile Phone and struggling to store on sd card. I have tried to delete Cache of Spotify App, to reinstall Spotify App, to manually delete the Spotify folder under Android /da...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Cant download

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Newbie

Whenever i try to download it, it says google authentication is required. Ive logged into both google and made my own spotify account, but it still says it...im getting really upset and impatient.

Lovatic4life125

Roadie

1269 Views

3 replies

1 likes

  • 1269 Views
  • 3 replies
  • 1 likes

Play local music

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Casual Listener

I download music directly to my phone through websites and spotify. I want to play these songs on spotify along with my spotify songs without using a computer. I do have premium

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Mancanza album

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono ma compaiono solo le 4 canzoni già uscite in precede...

Newbie

"Stanotte è uscito un'album e ho notato che in molti lo hanno sia chi ha spotify premium che quello gratis, a me non è uscito, proprio non c'è! Ho provato a scansionare l'album da un altro telefono m...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes