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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6880 Views

0 replies

7 likes

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Removing downloaded songs

It looks like my phone has updated spotify automatically but now i cant remove songs from my playlists. I can press down on the song an options come up such as 'remove' and 'go to album' ect but I when i click on it nothing happens.

Newbie

It looks like my phone has updated spotify automatically but now i cant remove songs from my playlists. I can press down on the song an options come up such as 'remove' and 'go to album' ect but I wh...

labelscollected

Community Legend

425 Views

1 replies

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Publish Playlist on Android

My playlist https://play.spotify.com/user/harbingermckenzie/playlist/5mtBef4vnVjgGqhSRZBXbm This playlist is shown as collaborative, all of my playlists should be public by default yet nobody can see this playlist. Apparently the answer is to publish...

Newbie

My playlist https://play.spotify.com/user/harbingermckenzie/playlist/5mtBef4vnVjgGqhSRZBXbm   This playlist is shown as collaborative, all of my playlists should be public by default yet nobod...

Joe

Community Legend

323 Views

1 replies

0 likes

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App freezes up whilst playing downloaded playlist

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists. I'm only asking for your app to understand its MOST BASIC FEATURE WHICH IS DOWNLOADED PLAYLI...

Roadie

Your app has once again gone into whirl mode where I simply go to play a downloaded playlist, it freezes during playback and refuses to show me my playlists.   I'm only asking for your app to ...

EarlPurple

Roadie

522 Views

2 replies

0 likes

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Offline playlists keep getting deleted

Spotify keeps changing my settings from using the sd-card as storage to the device storage. This deletes all of my offline playlists and I have to download them over and over again. This happens a few times a week.I use a Samsung galaxy s5.

Casual Listener

Spotify keeps changing my settings from using the sd-card as storage to the device storage. This deletes all of my offline playlists and I have to download them over and over again. This happens a fe...

Paisen

Casual Listener

422 Views

2 replies

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Music stops

When I listen to music, it stops when I'm doing other things on the phone.Often it stops after 30 seconds. Have premium and this has lasted for several days now.Have reinstalled Spotify and logged out of and rebooting the phone.But Spotify works on t...

Newbie

When I listen to music, it stops when I'm doing other things on the phone. Often it stops after 30 seconds. Have premium and this has lasted for several days now. Have reinstalled Spotify and ...

Joe

Community Legend

327 Views

1 replies

0 likes

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Saio do aplicativo e a musica para de tocar

Sempre que inicio uma música no Spotify e logo depois mudo de aplicativo, rapidamente a música para de tocar e isso vem fazendo com que eu não esteja utilizando muito o aplicativo mesmo tendo assinatura, como faço para resolver isso o voltar ao norma...

Newbie

Sempre que inicio uma música no Spotify e logo depois mudo de aplicativo, rapidamente a música para de tocar e isso vem fazendo com que eu não esteja utilizando muito o aplicativo mesmo tendo assinat...

1761 Views

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Solved!! Song options not working?

Ever since the new update, whenever I try to click something on the menu on the right part of a song name (adding to playlist, going to song radio, etc.) it won't let me click any. What's up with that?

Newbie

Ever since the new update, whenever I try to click something on the menu on the right part of a song name (adding to playlist, going to song radio, etc.) it won't let me click any. What's up with tha...

Jacob

Community Legend

503 Views

1 replies

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Solved!! Spotify on Smartwatch3 with lite account

Can i use spotify on my Smartwatch3 even though i dont have Premium account?

Newbie

Can i use spotify on my Smartwatch3 even though i dont have Premium account?

Joe

Community Legend

414 Views

1 replies

0 likes

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Solved!! Can't Add to Playlist

I can't do anything like queueing, adding or removing from a playlist, basically anything that has to do with pressing that side button :((((

Newbie

I can't do anything like queueing, adding or removing from a playlist, basically anything that has to do with pressing that side button :((((

Joe

Community Legend

522 Views

1 replies

0 likes

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How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the ap

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..

Newbie

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..

labelscollected

Community Legend

553 Views

1 replies

0 likes

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**bleep**ing Spotify, **bleep**ing support

Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem ist sehr umfassend und lässt sich nicht eben ersuche...

Newbie

Erstellt endlich einen richtigen Support den man kontaktieren kann und der einem beim Lösen der Probleme hilft. Das Problem liegt bestimmt nicht an meinem Gerät! Was eine blöde Ausrede! Das Problem i...

MattSuda

Spotify Star

322 Views

1 replies

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Spotify not playing when I open games

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy.I'm using a Samsung s7. I do not have battery saving mod...

Casual Listener

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy. I...

Woominator

Visitor

8907 Views

4 replies

0 likes

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Can't queue songs on Android

Neither me, or my friends, can queue songs after the new Spotify update

Regular

Neither me, or my friends, can queue songs after the new Spotify update

Joe

Community Legend

817 Views

1 replies

0 likes

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'three dot' menu actions not working

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue? Hi. I'm running Android 7.1.1 (Nexus 6P, N4F26T). Since the most recent update, none of the options available from the ...

Casual Listener

EDIT: It turns out that the problem is that, for some reason, Spotify and Lux don't work well together any more. What's the issue?       Hi. I'm running Android 7.1.1 (Nexus 6P, N4...

heedfull

Casual Listener

1661 Views

2 replies

0 likes

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Çok sık duraklıyor

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna geçiyor. Lütfen yardım.

Newbie

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna ge...

717 Views

0 replies

0 likes

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Music is constantly pausing

Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song

Newbie

Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song

Champoluc

Newbie

378 Views

2 replies

0 likes

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Cubot Rainbow refusing to pair/play

Could anyone help with this? No problem for Nexus 9...?

Regular

Could anyone help with this? No problem for Nexus 9...?

justinewin_

Roadie

426 Views

3 replies

0 likes

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Spotify on tablet Huawei mediapad m3

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Newbie

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Joe

Community Legend

1035 Views

1 replies

0 likes

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Songs greyed out on mobile but not on laptop???

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine.However, I have tried to download them on my mobile and nearly all the songs are greyed out and I can't play them - u...

Casual Listener

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine. However, I have tried to download them on my mobile and nearly...

patthechat

Casual Listener

3273 Views

2 replies

1 likes

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Gespeicherte Songs müssen wieder runtergeladen werden.

Hallo community,Hatte jetzt schon 3x das Problem, dass meine gespeicherten Songs aus dem nichts einfach gelöscht waren. Wenn ich Spotify starte, lädt es über 800 Lieder wieder runter. Habe aber weder was gelöscht oder ein "aufräumprogramm" laufen.Hat...

Newbie

Hallo community, Hatte jetzt schon 3x das Problem, dass meine gespeicherten Songs aus dem nichts einfach gelöscht waren. Wenn ich Spotify starte, lädt es über 800 Lieder wieder runter. Habe aber wed...

mylon_bolitar

Newbie

2326 Views

1 replies

0 likes

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