Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210877 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561317 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463127 Views
575 replies
39 likes
Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc. Is there a way to fix this problem? Because i really hate the w...
Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc. Is the...
Community Legend
990 Views
6 replies
0 likes
Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished watching any other videos spotify will pop up and star...
Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished wat...
Community Legend
820 Views
1 replies
0 likes
Recently have I seen the new function appear on my friend's phone: Behind the lyrics. This function however isn't working on my Android LG G3. I've updated the software and tried reinstalling it again but it won't show. I have a Spotify Premium subsc...
Recently have I seen the new function appear on my friend's phone: Behind the lyrics. This function however isn't working on my Android LG G3. I've updated the software and tried reinstalling it agai...
538 Views
0 replies
0 likes
Hello,so I've got this problem with my downloaded songs. They get deleted after few weeks, it happened on every ROM i tried. It's kinda annoying to redownload the song this often... I stopped downloading it in extreme, because of that. Please help.//...
Hello, so I've got this problem with my downloaded songs. They get deleted after few weeks, it happened on every ROM i tried. It's kinda annoying to redownload the song this often... I stopped downl...
346 Views
0 replies
0 likes
Hey community, When I save any album. I want to save only all albums, but it comes in my all songs. When I delete on my all songs. Albums delete. How can I fix this? Thank you and sorry for my bad English.Huh
Hey community, When I save any album. I want to save only all albums, but it comes in my all songs. When I delete on my all songs. Albums delete. How can I fix this? Thank you and sorry f...
Community Legend
603 Views
3 replies
0 likes
Hi i cant play mu downloaded music after restoring my phone , even offline function on i still cant access music its a free account now i had a trial before ??
Hi i cant play mu downloaded music after restoring my phone , even offline function on i still cant access music its a free account now i had a trial before ??
Community Legend
510 Views
1 replies
0 likes
Hi all. I'm having a weird problem recently. My Spotify seems to stop suddenly when I try to load a webpage on chrome that has a lot of content (ie is image heavy). Playback stops and has to be manually restarted. It also goes back to the beginning o...
Hi all. I'm having a weird problem recently. My Spotify seems to stop suddenly when I try to load a webpage on chrome that has a lot of content (ie is image heavy). Playback stops and has to be manua...
Community Legend
3381 Views
5 replies
0 likes
Hello! I hope someone could help me please!I've got a big annoying problem in my spotify.When I use shuffle mode in my personal songs, this just shuffles with a letter inicial songs! I have tried uninstaling Spotify, closing my sesion and thr ploblem...
Hello! I hope someone could help me please! I've got a big annoying problem in my spotify. When I use shuffle mode in my personal songs, this just shuffles with a letter inicial songs! I have tried...
428 Views
0 replies
0 likes
I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.
I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.
Newbie
946 Views
3 replies
0 likes
Sometimes, when I save a song, after a while I found out that the song is replaced by another version, from the original to a cover version. I experienced this from a LOT of my saved songs and I'm a premium subscriber. What can I do to fix this?
Sometimes, when I save a song, after a while I found out that the song is replaced by another version, from the original to a cover version. I experienced this from a LOT of my saved songs and I'm a ...
Newbie
957 Views
2 replies
2 likes
Tuve que restaurar mi celular e hice el back up de la app. La cuestión es que ahora no reconoce la música que descargo, tuve que volver a descargar la música del back up, y ahora cada vez que descargo algo con las horas, deja de reconocerlo como desc...
Tuve que restaurar mi celular e hice el back up de la app. La cuestión es que ahora no reconoce la música que descargo, tuve que volver a descargar la música del back up, y ahora cada vez que de...
378 Views
0 replies
0 likes
I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family account.
I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family ...
Community Legend
5506 Views
4 replies
1 likes
I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hitting the "download button" when I was trying to hi...
I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hi...
Community Legend
672 Views
2 replies
0 likes
I cant see my songs but all of them are still loaded.
I cant see my songs but all of them are still loaded.
652 Views
0 replies
0 likes
When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd card but its not showing up in my music why
When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd car...
426 Views
0 replies
0 likes
Hi,With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer .May someone help me to fix this problem?Thanks very much
Hi, With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer . May someone help me to fix this problem? Thanks very much 🙂
813 Views
0 replies
1 likes
When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please
When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please
Casual Listener
660 Views
1 replies
0 likes
I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto it had no problem loading up and playing music for ...
I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto ...
Newbie
608 Views
1 replies
0 likes
I have Android (version 4.4.4) car radio with 2.1 channel audio system.Spotify ignoring subwoofer channel and play only normal 2.0 stereo.It also ignore system default EQ.This is problem of Spotify app, not Android or hardware of the car stereo.Pleas...
I have Android (version 4.4.4) car radio with 2.1 channel audio system. Spotify ignoring subwoofer channel and play only normal 2.0 stereo. It also ignore system default EQ. This is problem of Spo...
717 Views
0 replies
2 likes
Hi,I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happen again and again, until I restart the phone. It will t...
Hi, I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happe...
Not applicable
10906 Views
15 replies
2 likes
