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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375510 Views

541 replies

34 likes

Account
Free
  • 375510 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

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Superuser Contribution Cant play songs after tranfering to SD card

I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs....Am I going to be able to still play downloaded music that I tran...

Newbie

I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs.... Am I going ...

user-removed

Not applicable

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verbindung nicht möglich beim Premiumkau f

Hallo liebe Community!Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindung nicht möglich. Überprüfen sie ihre Einstellungen un...

Newbie

Hallo liebe Community! Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindun...

user-removed

Not applicable

1109 Views

1 replies

0 likes

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  • 1 replies
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Downloads delete themselves

The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline, not to use all my mobile data in just one week for...

Newbie

The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline,...

bqpone

Newbie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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Superuser Contribution Default open app to playlists

Hi thereI use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm playing music offline. Is there a way of setting the app to...

Visitor

Hi there I use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm play...

angel0405

Newbie

1020 Views

2 replies

3 likes

  • 1020 Views
  • 2 replies
  • 3 likes

Não consigo baixar para ouvir offline

Boa tarde,Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline a musica não reproduz. Eu não baixei nenhuma música a...

Visitor

Boa tarde, Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline ...

Bittencourt

Spotify Star

63437 Views

1 replies

0 likes

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  • 1 replies
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Problemas modo offline

Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com esse problema, tentei arrumar com ajuda do suporte pe...

Casual Listener

Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com es...

Bittencourt

Spotify Star

2373 Views

4 replies

0 likes

  • 2373 Views
  • 4 replies
  • 0 likes

The music queued up ! help

does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's just add ??! pls heeeelp

Newbie

does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's j...

Joe

Community Legend

369 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs not playable

Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey.But when i use the shuffle functions, it works!Any ideas?

Regular

Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey. But when i use the shuffle functions, it works! Any ideas?

Joe

Community Legend

439 Views

1 replies

0 likes

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  • 1 replies
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Contact support

A mail or something to contact?

Regular

A mail or something to contact?

Usarnamed

Regular

594 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify being unbelievably slow

My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a minute or so later will unpause itself. I have a Sam...

Newbie

My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a m...

rhymus

Music Fan

1105 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Android no funciona

en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcioneIt stay stopped at advertising, dont show the add, and dont put...

Regular

en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcione It stay st...

Usarnamed

Regular

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to downloaded music offline

I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling the app but I have the same problems. Please help me

Visitor

I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling th...

user-removed

Not applicable

669 Views

1 replies

0 likes

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  • 1 replies
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Spotify not recognizing offline songs

Hi, I'm having an issue where I download songs (in extreme quality) to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs it shows like the space in the sd card is actually being used so t...

Regular

Hi,   I'm having an issue where I download songs (in extreme quality)  to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs ...

eduardo0

Regular

1499 Views

2 replies

1 likes

Android
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  • 1 likes

Superuser Contribution Spotify Mini Player Concept

Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?

Visitor

Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?

user-removed

Not applicable

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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Superuser Contribution Premium service not working after upgrading phone

Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going on

Newbie

Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going...

user-removed

Not applicable

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with download

I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other playlists.

Newbie

I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other p...

user-removed

Not applicable

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Stop forcing us all to use 3 times as much data as necessary.

Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering for a smooth experience, and most of us dont even ne...

Casual Listener

Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering f...

609 Views

0 replies

0 likes

abuse
Feedback
  • 609 Views
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Chromecast on Spotify acting strange.

A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoher ont the unit I used first is gone until I force ...

Gig Goer

A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoh...

siggethefirst

Casual Listener

1129 Views

3 replies

1 likes

  • 1129 Views
  • 3 replies
  • 1 likes

Spotify keeps skipping tracks randomly or stops playing

Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the songSteps to reproduce the issue: Have tried re-installing the app.Your device and operating system...

Regular

Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the song Steps to reproduce the issue: Have tried r...

ddominykas

Regular

965 Views

3 replies

0 likes

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Superuser Contribution Premium subscription but only shuffle options for play

Hi therei have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confirmed that my premium subscription is still active. How...

Newbie

Hi there i have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confir...

user-removed

Not applicable

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes