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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115204 Views

27 replies

4 likes

  • 115204 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231608 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231608 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591061 Views

79 replies

3 likes

  • 591061 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485570 Views

580 replies

42 likes

Account
Free
  • 485570 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify album art on lock screen. Samsung Galaxy S7

Hi, does anyone know how to get the album art to show on the lock screen?. Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work. The app is working properly just this seems to have either been removed or is not working.

Newbie

Hi, does anyone know how to get the album art to show on the lock screen?.   Was working fine on my Samsung Galaxy S4. Upgraded to an S7 and doesn't work.    The app is working pro...

Alfredo

Roadie

4333 Views

1 replies

0 likes

  • 4333 Views
  • 1 replies
  • 0 likes

Solved!! Doesn't work on background / No funciona en segundo plano

HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem with the device or just the Spotify Client. Hola! El p...

Casual Listener

HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem wit...

Gabyborro

Newbie

15639 Views

6 replies

0 likes

autoclose
background
doesn't work
minimizar
minimize
no funciona
segundo plano
  • 15639 Views
  • 6 replies
  • 0 likes

Connected to Facebook and my songs disappeared

So I've been using my spotify for a while but I've never connected to Facebook and when I did it created new playlists that I had never seen, all my songs were erased (not deleted because when i checked the deleted cache they weren't there). I have a...

Newbie

So I've been using my spotify for a while but I've never connected to Facebook and when I did it created new playlists that I had never seen, all my songs were erased (not deleted because when i chec...

itu_

Community Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

No puedo conectarme a internet

Buen día.No puedo conectarme a Internet con spotify, bien puedo durar 2 horas viendo vídeos en youtube o facebook pero si entro spotify me desconecta del wifi.

Newbie

Buen día. No puedo conectarme a Internet con spotify, bien puedo durar 2 horas viendo vídeos en youtube o facebook pero si entro spotify me desconecta del wifi.

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Next Song in Queue Disappears with Bluetooth

Recently, I have noticed that when I turn on my car and connect my device via bluetooth to continue listening to my music, the next song in my queue disappears. An example of a scenario:1. Turn off car while listening to track 12. Turn car back on an...

Regular

Recently, I have noticed that when I turn on my car and connect my device via bluetooth to continue listening to my music, the next song in my queue disappears.  An example of a scenario: 1. Tu...

haleyscotts

Casual Listener

2806 Views

5 replies

0 likes

  • 2806 Views
  • 5 replies
  • 0 likes

A música pausa do nada.

Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.

Newbie

Gostaria de saber porque quando estou ouvindo as listas de reproduçao tem uma hora que a música pausa do nada.

1889 Views

0 replies

4 likes

  • 1889 Views
  • 0 replies
  • 4 likes

problems with logging in

i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?

Newbie

i can't log on my acc because i forgot the password, but also my email is wrong so I don't have acess to it, what can I do to be able to log in on my acc?

Joe

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Already pay but still on free

I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android

Newbie

I can not download song whenever i try it will always say i have to get preium but i already pay for premium.im using android

Robert_W

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify Connect not working correctly

Hi,I have a windows-based PC and an android phone. Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." If I click on "devices available," I can start one song on either...

Casual Listener

Hi, I have a windows-based PC and an android phone.  Spotify will play fine through the sonos app itself, but it will not work correctly on either my phone or PC using "spotiyf connect." &...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Spotify problem with Android Auto

I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those songs are downloaded correctly.My problem is that s...

Casual Listener

I live in a rural area in Germany with subpar cell phone reception and mobile internet speed. That's why I decided to download my favourite playlists and enable offline mode in spotify. All of those ...

uenz

Casual Listener

1185 Views

2 replies

0 likes

  • 1185 Views
  • 2 replies
  • 0 likes

Finding a downloaded, but not saved, song

I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was wondering if there was a way I could find the song...

Newbie

I recently listened to a song on a public playlist made by another user that I really liked, but they removed it from the playlist before I could save it. However, I did download the playlist and was...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Annoying cracking noise - nothing works

Hello everybody, My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, conected to internet, to wifi, on saved songs, by bluetooth,...

Newbie

Hello everybody,   My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, ...

ivasz

Newbie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Not receiving notifications from followed artists

I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I know this has been an issue a few years ago, but i...

Casual Listener

I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I...

Joe

Community Legend

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

[Android] GAPLESS PLAYBACK

Hi everyone!I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!

Casual Listener

Hi everyone! I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!

Joe

Community Legend

1239 Views

1 replies

0 likes

Android
  • 1239 Views
  • 1 replies
  • 0 likes

Wifi SSID list empty

Hi,When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes.The issue doesn't occur right away when I install the Spotify app again but. It...

Casual Listener

Hi, When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes. The issue doesn't occur ...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

Não consigo achar a opção de salvar os dados em micro sd

Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.

Newbie

Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.

Bittencourt

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Trouble pressing the three dots to expand song options

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on the right side of the screen to pull up the song opt...

Casual Listener

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on t...

RDW63

Regular

1573 Views

4 replies

2 likes

  • 1573 Views
  • 4 replies
  • 2 likes

GUYS PLEASE VOTE

Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly expired, and it needs at least 50 votes/year to not e...

Regular

Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly ex...

957 Views

0 replies

1 likes

  • 957 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify randomly autoplay

Hi all,I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last month or so and it occurs unexpectedly in random situatio...

Casual Listener

Hi all, I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last mont...

iwon95

Casual Listener

1685 Views

3 replies

0 likes

  • 1685 Views
  • 3 replies
  • 0 likes

Las canciones en SD ocupan datos en la app

Buenas.Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa la app, los datos y el caché, en datos me aparece el...

Newbie

Buenas. Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes