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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107464 Views

26 replies

3 likes

  • 107464 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217418 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217418 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470831 Views

577 replies

40 likes

Account
Free
  • 470831 Views
  • 577 replies
  • 40 likes

No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

975 Views

3 replies

0 likes

  • 975 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Can't log in

Hi,This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page. Anybody else experiencing this?

Roadie

Hi, This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

BUG: Sometimes can't change device

I'm hoping to switch my entire household to use Spotify, but I can't get it working. I have 3 Spotify Connect devices so far:Sonos Play:1Google Chromecast Audio with old music systemAudioCast (very similar to the Cromecast audio, just a different bra...

Newbie

I'm hoping to switch my entire household to use Spotify, but I can't get it working.   I have 3 Spotify Connect devices so far: Sonos Play:1 Google Chromecast Audio with old music system A...

1087 Views

0 replies

1 likes

  • 1087 Views
  • 0 replies
  • 1 likes

Lockscreen: No Buttons to skip, pause or play songs

Hey Guys, my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song but no button for skip, play or pause. Maybe someone here can ...

Casual Listener

Hey Guys,   my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song bu...

Joe

Community Legend

1107 Views

3 replies

0 likes

  • 1107 Views
  • 3 replies
  • 0 likes

Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

1021 Views

1 replies

0 likes

K-pop
  • 1021 Views
  • 1 replies
  • 0 likes

Spotify keeps opening on its own

I have a Galaxy S8+ on Android 7.0. My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays music in my pocket on its own. Please advise.

Regular

I have a Galaxy S8+ on Android 7.0.   My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays mu...

Joe

Community Legend

6691 Views

1 replies

0 likes

Andorid
autoplay
Spotify
  • 6691 Views
  • 1 replies
  • 0 likes

Library keeps undownloading

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting on Spotify to work. It also takes forever to redow...

Newbie

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Stop playing when play list is ended

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night:And when I come to my car and connect to Bluetoth it starts again, and then it can also play online songs, and cost...

Casual Listener

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night: And when I come to my car and connect to Bluetoth it starts ag...

matsjak

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Android device, that´s NOT a phone, to install Spotify on?

Hi everyone, maybe, it´s an old question, but I can´t find a satisfying solution anywhere.Is there a good android based device on the market, that is not a smartphone? I need something for sports and nature to install Spotify on and to make my songs ...

Casual Listener

Hi everyone,   maybe, it´s an old question, but I can´t find a satisfying solution anywhere. Is there a good android based device on the market, that is not a smartphone? I need something for...

eimervoll

Casual Listener

1870 Views

2 replies

0 likes

Android
device
  • 1870 Views
  • 2 replies
  • 0 likes

Settings lost every time i exit the App

Everytime I exit the app, my settings is lost, and also my downloaded music. I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The music i saved on the SD card, and I have logged out all other ...

Casual Listener

Everytime I exit the app, my settings is lost, and also my downloaded music.  I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The musi...

scubalinkan

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Player stuck at 0:00

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it and it's not working.(UPDATE: I already fixed it by a...

Newbie

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it an...

Maria_B

Moderator

7858 Views

1 replies

1 likes

  • 7858 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Crashes

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.

Newbie

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.  

Maria_B

Moderator

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are fading.

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Casual Listener

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Maria_B

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Algunas canciones saturan

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier volumen que escucha y mediante cualquier dispositi...

Newbie

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier...

Maria_B

Moderator

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Losing music downloads

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned but they were not downloaded. So I had/have to re ...

Casual Listener

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned...

Mvinopal

Casual Listener

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

Downloaded albums are no longer download

So I went outside and lost internet tonight, and never had this happened before.. But all the albums I downloaded to listen offline (saved in SD card)... Are no longer downloaded.This just happened out of the blue.Any suggestions as to what causes th...

Casual Listener

So I went outside and lost internet tonight, and never had this happened before.. But all the albums I downloaded to listen offline (saved in SD card)... Are no longer downloaded. This just happened...

betablue42

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Equalizer

Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc. Is there a way to fix this problem? Because i really hate the w...

Casual Listener

Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc.  Is the...

Joe

Community Legend

998 Views

6 replies

0 likes

  • 998 Views
  • 6 replies
  • 0 likes

Music playing randomly out loud

Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished watching any other videos spotify will pop up and star...

Newbie

Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished wat...

Joe

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes