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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111276 Views

26 replies

3 likes

  • 111276 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223840 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223840 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581072 Views

79 replies

3 likes

  • 581072 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478395 Views

577 replies

40 likes

Account
Free
  • 478395 Views
  • 577 replies
  • 40 likes

Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47598 Views

9 replies

3 likes

Premium.
  • 47598 Views
  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

982 Views

3 replies

0 likes

  • 982 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Can't log in

Hi,This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page. Anybody else experiencing this?

Roadie

Hi, This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

BUG: Sometimes can't change device

I'm hoping to switch my entire household to use Spotify, but I can't get it working. I have 3 Spotify Connect devices so far:Sonos Play:1Google Chromecast Audio with old music systemAudioCast (very similar to the Cromecast audio, just a different bra...

Newbie

I'm hoping to switch my entire household to use Spotify, but I can't get it working.   I have 3 Spotify Connect devices so far: Sonos Play:1 Google Chromecast Audio with old music system A...

1092 Views

0 replies

1 likes

  • 1092 Views
  • 0 replies
  • 1 likes

Lockscreen: No Buttons to skip, pause or play songs

Hey Guys, my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song but no button for skip, play or pause. Maybe someone here can ...

Casual Listener

Hey Guys,   my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song bu...

Joe

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

1032 Views

1 replies

0 likes

K-pop
  • 1032 Views
  • 1 replies
  • 0 likes

Spotify keeps opening on its own

I have a Galaxy S8+ on Android 7.0. My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays music in my pocket on its own. Please advise.

Regular

I have a Galaxy S8+ on Android 7.0.   My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays mu...

Joe

Community Legend

6702 Views

1 replies

0 likes

Andorid
autoplay
Spotify
  • 6702 Views
  • 1 replies
  • 0 likes

Library keeps undownloading

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting on Spotify to work. It also takes forever to redow...

Newbie

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Stop playing when play list is ended

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night:And when I come to my car and connect to Bluetoth it starts again, and then it can also play online songs, and cost...

Casual Listener

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night: And when I come to my car and connect to Bluetoth it starts ag...

matsjak

Casual Listener

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Android device, that´s NOT a phone, to install Spotify on?

Hi everyone, maybe, it´s an old question, but I can´t find a satisfying solution anywhere.Is there a good android based device on the market, that is not a smartphone? I need something for sports and nature to install Spotify on and to make my songs ...

Casual Listener

Hi everyone,   maybe, it´s an old question, but I can´t find a satisfying solution anywhere. Is there a good android based device on the market, that is not a smartphone? I need something for...

eimervoll

Casual Listener

1880 Views

2 replies

0 likes

Android
device
  • 1880 Views
  • 2 replies
  • 0 likes

Settings lost every time i exit the App

Everytime I exit the app, my settings is lost, and also my downloaded music. I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The music i saved on the SD card, and I have logged out all other ...

Casual Listener

Everytime I exit the app, my settings is lost, and also my downloaded music.  I have a premium account, and just switched to my backup device, alcatel pixi 4, which i bought yesterday. The musi...

scubalinkan

Casual Listener

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Player stuck at 0:00

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it and it's not working.(UPDATE: I already fixed it by a...

Newbie

I got a Moto M and when I choose a song it just stays at 0:00 but if i connect it to a device it plays but when i switch back to "this phone" it stops playing again. I tried clean re-installing it an...

Maria_B

Moderator

7874 Views

1 replies

1 likes

  • 7874 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Crashes

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.

Newbie

Everytime I start Spotify and want to listen to some music and press play, my phone freezes and a couple of minutes later it crashes.  

Maria_B

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are fading.

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Casual Listener

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

Maria_B

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Algunas canciones saturan

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier volumen que escucha y mediante cualquier dispositi...

Newbie

Buenas noches! Hace un mes estoy teniendo un problema, escucho música y algunas canciones puntualmente me suenan saturadas o suena feo (un mes atrás se escuchaba bien) este problema surje a cualquier...

Maria_B

Moderator

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Losing music downloads

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned but they were not downloaded. So I had/have to re ...

Casual Listener

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned...

Mvinopal

Casual Listener

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes