Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in on the internet but not on my app.
When I try to log in on my phone app with my email and password It says there is no Facebook account associated with my spotify account but I didn't use the log in with Facebook option. I can log in ...
Community Legend
501 Views
1 replies
0 likes
It started something like 2 to 3 weeks ago, that I open Spotify, go to "Your Library" > "Songs" and the setting to Download the musics has been automatcically turned off.So if I don't have a connection I can't hear my musics, and I have to download t...
It started something like 2 to 3 weeks ago, that I open Spotify, go to "Your Library" > "Songs" and the setting to Download the musics has been automatcically turned off. So if I don't have a con...
Newbie
472 Views
2 replies
0 likes
So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out and said unplayable/unavailable. **bleep** is this bu...
So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out an...
Community Legend
665 Views
1 replies
0 likes
I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put a month and now it won't let me buy it because ever...
I just got Spotify after not being on for a while and it won't let me buy premium. at first when I tried to buy it it said my exp date wasn't right when I'd put it like 04/20 it said you need to put ...
368 Views
0 replies
0 likes
The add to up next option from the long press menu in my library seems to have been replaced with an add to queue option. This change in and of itself is fine, but the documentation on the Spotify site still references add to queue.Regardless, this f...
The add to up next option from the long press menu in my library seems to have been replaced with an add to queue option. This change in and of itself is fine, but the documentation on the Spotify si...
Music Fan
722 Views
4 replies
0 likes
My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't worked what's can I do? It's a long playlist and I...
My spotify won't let me download my music anymore because it's saying I've downloaded on more than 3 devices yet I don't have it on three devices I've tried deleting and re-installing but that hasn't...
Community Legend
328 Views
1 replies
0 likes
Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime, and now I'm watching Hulu and hit the play button ...
Spotify, even when force closed, intercepts the play/pause button from my headset. For example, if the last time I was listening to spotify was 3 days ago and I've restarted my phone in the meantime,...
494 Views
0 replies
0 likes
I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. I figured it was black and white. Censored or not. Expli...
I know questions about songs with explicit lyrics have been posted many times. I'm on the side of listening to songs the way the artist meant without censorship and I never paid much attention. ...
Community Legend
62386 Views
4 replies
0 likes
Is there any way to sort your playlists in Android Auto?
Is there any way to sort your playlists in Android Auto?
Community Legend
831 Views
1 replies
0 likes
- navigate to the playlist list- Press the 3 dots to the right- select delete playlistNothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there.I tried uninstalling Spotify and then restarted the phone a...
- navigate to the playlist list - Press the 3 dots to the right - select delete playlist Nothing happens. Screen goes back to the list of playlists and the list I tried to delete is still there. ...
Casual Listener
4557 Views
2 replies
0 likes
Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine on Android 6. Please fix this, went through all the ...
Have a Samsung S7 edge which just got pushed an update to Android 7 (verizon) and now the lockscreen does not work for spotify. You need to unlock then it shows up in the notifications. Worked fine o...
428 Views
0 replies
0 likes
Apologies if this has been covered before. I did look, but my specs my need cleaning. I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Chromecast, the list changes and is replaced with a much narrower c...
Apologies if this has been covered before. I did look, but my specs my need cleaning. I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Ch...
Casual Listener
766 Views
1 replies
2 likes
Hi,I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. I also tried to backup the "storage" folder and copy it...
Hi, I store my Spotify Data on the SD card. After restarting the phone spotify cant find the location on the sd card anymore and uses the local storage. Therfore all my downloaded songs are gone. ...
Casual Listener
557 Views
2 replies
0 likes
Hello,since yesterday i got spotify Family and i want to stream music throughout samsung m-series speakers. He does not show the devies in het app. I can stream music from tunin etc. I have reset router and redownloaded spotify app and multiroom app....
Hello, since yesterday i got spotify Family and i want to stream music throughout samsung m-series speakers. He does not show the devies in het app. I can stream music from...
Newbie
1717 Views
2 replies
3 likes
The options when opening the interface on my android are not responding to touch.These include add to playlist, share, got to album, go to artist.I have tried reinstalling as well as logging out and updating.
The options when opening the interface on my android are not responding to touch. These include add to playlist, share , got to album, go to artist. I have tried reinstalling as well as logging ...
Music Fan
3006 Views
3 replies
0 likes
Is it possible to view what friends and followers are listening to through the spotify app on Samsung S7?
Is it possible to view what friends and followers are listening to through the spotify app on Samsung S7?
251 Views
0 replies
0 likes
hi,can anyone tell me if it's possible to organise my playlists into sub folders at the moment I have 94 playlists but one of the ones I constantly update is towards the bottom if I get sub folders I can arrange into artists / genre etcthis is for an...
hi, can anyone tell me if it's possible to organise my playlists into sub folders at the moment I have 94 playlists but one of the ones I constantly update is towards the bottom if I get sub folde...
Casual Listener
770 Views
2 replies
0 likes
Sometimes it is impossible to add a song to the "play next" due to poor internet connection eventhough the full play list is available in offline mode. To bypass this issue I have to turn off mobile data for my cellphone (also makes me unable to play...
Sometimes it is impossible to add a song to the "play next" due to poor internet connection eventhough the full play list is available in offline mode. To bypass this issue I have to turn off mobile ...
300 Views
0 replies
0 likes
I listen to my Spotify in my car over the Bluetooth and the past few days, the songs will play, but no info shows on my heads up display in my car and I can not control the songs with my radio knobs. I can only control it with my phone. And ideas? I ...
I listen to my Spotify in my car over the Bluetooth and the past few days, the songs will play, but no info shows on my heads up display in my car and I can not control the songs with my radio knobs....
Regular
628 Views
2 replies
1 likes
Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens
Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens
Community Legend
900 Views
6 replies
0 likes
