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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115202 Views

27 replies

4 likes

  • 115202 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231606 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231606 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591056 Views

79 replies

3 likes

  • 591056 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485564 Views

580 replies

42 likes

Account
Free
  • 485564 Views
  • 580 replies
  • 42 likes

Re download songs

Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for about 1 yr and never had these issues. Why wont it keep...

Casual Listener

Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for abou...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Equalizer flux when used with Android Auto

Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settings I had set it to within the app. I am hardlining ...

Newbie

Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settin...

2017 Views

0 replies

0 likes

  • 2017 Views
  • 0 replies
  • 0 likes

Issues with controls/connection on Chromecast

Hi,I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the connections is made. It drops the connection. If I start t...

Newbie

Hi, I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the conne...

kwiecik

Newbie

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Archivos en tarjeta SD a Spotify

Hola.Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify.Hace tiempo pude sincronizar canciones.¿Hay manera de sincrinizarlas ahora?

Newbie

Hola. Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify. Hace tiempo pude sincronizar canciones. ¿Hay manera de sincrinizarlas ahora?

253 Views

0 replies

0 likes

  • 253 Views
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Premium not working on new phone

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

Casual Listener

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

emmyloveolsen

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Music randomly skipping

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

Newbie

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

SONG ARE NOT DOWNLOADING

Hey everyone,I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by removing some downloads, but nothing is helping!!Anyone?!...

Casual Listener

Hey everyone, I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by remo...

emmtr

Casual Listener

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify player temporary error

Dear all,I have the above mentioned error message on my galaxy 7. unfortunately no error code. It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see what could be wrong. Thanks for help. Best regardsJane

Casual Listener

Dear all, I have the above mentioned error message on my galaxy 7.  unfortunately no error code.   It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see...

Tri_Lady

Casual Listener

559 Views

2 replies

0 likes

  • 559 Views
  • 2 replies
  • 0 likes

Downloads gone & no storage options

Hi all,This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first time. I checked if maybe my SD card dismounted from my...

Casual Listener

Hi all, This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first t...

357 Views

0 replies

1 likes

  • 357 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bluetooth problem

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to undo this.. Thank you

Casual Listener

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to u...

Dasboot62

Casual Listener

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Je n'arrive pas à me connecter à mon compte spotify family depuis mon android

Bonjour, Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai perdu toutes mes playlist, albums, etc... je suis d'aille...

Newbie

Bonjour,  Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai...

916 Views

0 replies

0 likes

  • 916 Views
  • 0 replies
  • 0 likes

Like with heart button and Add with plus button

I've used Spotify with freemium until last night, and purchased premium plan this morning.I remember there was heart button when I play the radio before, but after the purchaing premium plan the heart button disappeared and replaced by "+" button.The...

Newbie

I've used Spotify with freemium until last night, and purchased premium plan this morning. I remember there was heart button when I play the radio before, but after the purchaing premium plan the he...

877 Views

0 replies

0 likes

  • 877 Views
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  • 0 likes

Problems downloading songs in a playlist

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song saved in the playlist and i can't start the download ag...

Newbie

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song save...

335 Views

0 replies

0 likes

  • 335 Views
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Why are my downloads disappearing?

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

Newbie

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

413 Views

0 replies

0 likes

  • 413 Views
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Superuser Contribution Lyrics/behind the music

I have a Note 5. I have the trial premium. My son has an Iphone, also with premium account. I do not see the behind the music or the lyrics on my android. I know they are available because my son gets them on his phone. I have uninstalled and reinsta...

Casual Listener

I have a Note 5.  I have the trial premium.  My son has an Iphone, also with premium account.  I do not see the behind the music or the lyrics on my android.  I know they are avai...

OceanEyes

Regular

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

530 Views

2 replies

0 likes

  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution Arcade fire ticket add freezing spotify

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until the add popped up again. It just goes on with no so...

Newbie

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until ...

SergioDavid

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

1152 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
  • 1152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes