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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194610 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194610 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535869 Views

78 replies

3 likes

  • 535869 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439423 Views

565 replies

37 likes

Account
Free
  • 439423 Views
  • 565 replies
  • 37 likes

Superuser Contribution "behind the lyrics" feature isn't working (android user)

I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago (both are premium) On my old account i have the lyrics feature working perfectly and on my new account my lyrics feature is enabled yet not...

Regular

 I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago (both are premium) On my old account i have the lyrics feature working perfectly &...

Maria_B

Moderator

777 Views

1 replies

0 likes

Account
  • 777 Views
  • 1 replies
  • 0 likes

Cant download app

I am having problems downloading the spotify app on my iPhone 6s. I have previously had spotify and have just upgrade my phone with Vodafone to include premium. The app is in cloud form in the App Store. When clicked the circle goes round and I get a...

Regular

I am having problems downloading the spotify app on my iPhone 6s. I have previously had spotify and have just upgrade my phone with Vodafone to include premium. The app is in cloud form in the App St...

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Sort alphabetically stations which I follow

I am a new user, just started today.The stations which I follow (artist radio) are automatically sorted in my library in chronological order. That's fir my purposes if no use. I would like to be a able to sort them automatically in alphabetical order...

Music Fan

I am a new user, just started today. The stations which I follow (artist radio) are automatically sorted in my library in chronological order. That's fir my purposes if no use. I would like to be a ...

psokol

Newbie

965 Views

2 replies

0 likes

  • 965 Views
  • 2 replies
  • 0 likes

Solved!! Recover a song feom daily mix?

Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?

Casual Listener

Was curious what the circle with line going through it did so I pressed it and it removed the song from Daily mix. It didn't have an option to recover it. Anyone know of a way?

Dj_heat_19

Newbie

42620 Views

35 replies

12 likes

  • 42620 Views
  • 35 replies
  • 12 likes

No puedo usar mi gear s3 como remote mientras escucho musica, alguien sabe el motivo?

Mientras escucho musica en el celular no puedo usar mi reloj para cambiar los temas, dice que no esta conectado cuando en verdad si lo esta, de hecho, me llegan las notificaciónes y en el celular aparece conectado, es un tema de la aplicación?Alguien...

Casual Listener

Mientras escucho musica en el celular no puedo usar mi reloj para cambiar los temas, dice que no esta conectado cuando en verdad si lo esta, de hecho, me llegan las notificaciónes y en el celular apa...

NachoProner

Casual Listener

929 Views

2 replies

0 likes

  • 929 Views
  • 2 replies
  • 0 likes

Sound Quality on Zenfone 3 / EQ / Suggestion

Hello, - I have been using spotify in Zenfone 2 for more than one year, and now I have bought the Zenfone 3 model ZE552KL with android 6.0.1. But the sound quality in Spotify seems to have decreased in this device. I have already tested the same song...

Newbie

Hello,   - I have been using spotify in Zenfone 2 for more than one year, and now I have bought the Zenfone 3 model ZE552KL with android 6.0.1. But the sound quality in Spotify seems to have d...

baldner

Newbie

2796 Views

4 replies

1 likes

  • 2796 Views
  • 4 replies
  • 1 likes

Solved!! Downloaded playlists not updated when changing sound-quality

Hey there, I changed the quality of downloaded songs from normal (on mobile ~96 kbps) to extreme (~ 320 kbps), but my playlists are not updated / redownloaded accordingly.Do I really have to manually turn off the download slider, and then turn it on ...

Casual Listener

Hey there,   I changed the quality of downloaded songs from normal (on mobile ~96 kbps) to extreme (~ 320 kbps), but my playlists are not updated / redownloaded accordingly. Do I really ...

Joe

Community Legend

993 Views

3 replies

0 likes

  • 993 Views
  • 3 replies
  • 0 likes

Bug: Spotify fallbacks from SD card to internal storage at every reboot

Brief description of the issue: when booting the phone, Spotify "forgets" it was configured to use the SD card for storage and fallbacks to internal storage. All previously downloaded music is lost when setting the app to use the SD card again. The s...

Music Fan

Brief description of the issue: when booting the phone, Spotify "forgets" it was configured to use the SD card for storage and fallbacks to internal storage. All previously downloaded music is lost w...

Joe

Community Legend

2033 Views

1 replies

6 likes

  • 2033 Views
  • 1 replies
  • 6 likes

premium on tablet

so I have spotify premium on my phone and desktop, but when i use spotify on my android tablet it doesn't recognise that i have premium and its telling me to buy it.

Newbie

so I have spotify premium on my phone and desktop, but when i use spotify on my android tablet it doesn't recognise that i have premium and its telling me to buy it.

Joe

Community Legend

1365 Views

1 replies

0 likes

  • 1365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy S7 & S7 Edge not sending song information via Bluetooth to Car headunit

I have a galaxy s7 edge and in my car, spotify will not send any song information besides the time elapsed to my cars headunit. I had an LG G4 and it sent the info to my car via spotify, and any other music app on my S7 sends all the info to my head ...

Regular

I have a galaxy s7 edge and in my car, spotify will not send any song information besides the time elapsed to my cars headunit. I had an LG G4 and it sent the info to my car via spotify, and any othe...

Rdedera

Casual Listener

2213 Views

9 replies

0 likes

  • 2213 Views
  • 9 replies
  • 0 likes

Superuser Contribution Problem in offline mode

I have a premium account and I use offline mode on my phone. However, when I switch the offline mode the songs that I have downloaded before seems like they have never downloaded before so I switch back the online mode there are no problems but again...

Newbie

I have a premium account and I use offline mode on my phone. However, when I switch the offline mode the songs that I have downloaded before seems like they have never downloaded before so I switch b...

Maria_B

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist playing certain genre first

Hi so in my playlist I have 100 songs in it and 50 are hip hop and rap and the other 50 are classic rock. And for some reason spotify will play all the classic rock songs first even if I have it in shuffle mode. Any way to fix this thanks.

Newbie

Hi so in my playlist I have 100 songs in it and 50 are hip hop and rap and the other 50 are classic rock. And for some reason spotify will play all the classic rock songs first even if I have it in s...

Maria_B

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

No smart-cover controls after update to Android 7 [Honor 8]

Before I updated my phone to Nougat, Everything was bliss. Now, the lockscreen-controls are unreliable, and the smart-view controls are gone.Here's a video of me opening and closing the cover, while playing music first with Google play(everything OK)...

Regular

Before I updated my phone to Nougat, Everything was bliss. Now, the lockscreen-controls are unreliable, and the smart-view controls are gone. Here's a video of me opening and closing the cover, whil...

Slackline_boiiz

Newbie

6254 Views

12 replies

6 likes

  • 6254 Views
  • 12 replies
  • 6 likes

Device pop up never stops coming up

So I recently linked my account to Facebook and I use spotify both on my PC and Android to listen to music. Before I linked, this problem had never occurred.Now - on my android spotify. It keeps popping up with a message saying:"You are listening on ...

Newbie

So I recently linked my account to Facebook and I use spotify both on my PC and Android to listen to music. Before I linked, this problem had never occurred. Now - on my android spotify. It keeps ...

florisnijdam

Newbie

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Android Auto NOT showing Spotify as music option

So I used to have the Samsung Galaxy S7 and when I plugged it into my GMC Canyon 2017, it would start Android Auto and I was able to see music options other than just Google Music, such as Spotify and Audible. Well I upgraded to the Samsung Galaxy S8...

Newbie

So I used to have the Samsung Galaxy S7 and when I plugged it into my GMC Canyon 2017, it would start Android Auto and I was able to see music options other than just Google Music, such as Spotify an...

TotalMusicFan

Casual Listener

36616 Views

3 replies

7 likes

android auto
Not Showing Spotify Option
not working
  • 36616 Views
  • 3 replies
  • 7 likes

Songs

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and only the songs were strangely vanished! Any advice?

Newbie

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and on...

Brammetje

Regular

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Albums keep being deleted

Hello.Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours.I have deleted my offline devices and re-installed the app. But the albums still keep being deleted.

Regular

Hello. Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours. I have deleted my offline devices and re-installed the app. But the album...

lengilbert

Newbie

1038 Views

7 replies

0 likes

  • 1038 Views
  • 7 replies
  • 0 likes

Double in playlist

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed.I have samsung galaxy s8 which is new. Otherwise I haven't done a...

Music Fan

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed. I have samsu...

Joe

Community Legend

678 Views

1 replies

0 likes

double
problem
Samsung galaxy s8
  • 678 Views
  • 1 replies
  • 0 likes

Local Files from Desktop on Android

Hey everyone, I'm having problems with playing my local files from my computer on my android device. Can't seem how to sync them over to a different device. I created a playlist, and can locate it on the android device, however, when I toggle the dow...

Casual Listener

Hey everyone, I'm having problems with playing my local files from my computer on my android device.  Can't seem how to sync them over to a different device.  I created a playlist, and can ...

KillerDjou

Newbie

1098 Views

3 replies

1 likes

local files
local files not syncing
local files sync
  • 1098 Views
  • 3 replies
  • 1 likes

No possibility to Save music in SD card

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Newbie

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Joe

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes