Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387681 Views

545 replies

34 likes

Account
Free
  • 387681 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Superuser Contribution Premium service not working after upgrading phone

Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going on

Newbie

Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going...

user-removed

Not applicable

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with download

I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other playlists.

Newbie

I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other p...

user-removed

Not applicable

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Stop forcing us all to use 3 times as much data as necessary.

Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering for a smooth experience, and most of us dont even ne...

Casual Listener

Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering f...

619 Views

0 replies

0 likes

abuse
Feedback
  • 619 Views
  • 0 replies
  • 0 likes

Chromecast on Spotify acting strange.

A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoher ont the unit I used first is gone until I force ...

Gig Goer

A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoh...

siggethefirst

Casual Listener

1152 Views

3 replies

1 likes

  • 1152 Views
  • 3 replies
  • 1 likes

Spotify keeps skipping tracks randomly or stops playing

Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the songSteps to reproduce the issue: Have tried re-installing the app.Your device and operating system...

Regular

Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the song Steps to reproduce the issue: Have tried r...

ddominykas

Regular

988 Views

3 replies

0 likes

  • 988 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium subscription but only shuffle options for play

Hi therei have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confirmed that my premium subscription is still active. How...

Newbie

Hi there i have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confir...

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas offline

Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.

Newbie

Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.

user-removed

Not applicable

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes my offline albums

Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted. My Spotify is up to date and i have enoughe storage free. I already redownloaded the app but no...

Newbie

Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted.   My Spotify is up to date and i have...

user-removed

Not applicable

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Spotify starts after pop up ads or phone alarm goes off

I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my alarm clock goes off, Spotify starts playing music fr...

Casual Listener

I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my al...

Agnostos

Casual Listener

1355 Views

2 replies

1 likes

  • 1355 Views
  • 2 replies
  • 1 likes

Superuser Contribution Phone calls

Hello everyone!Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to shut it off.Anyone know how i can shut this off?Thank you...

Newbie

Hello everyone! Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to sh...

user-removed

Not applicable

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now

Newbie

I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now

user-removed

Not applicable

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Ad Language Incorrect

I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language. Spotify says to click on the down arrow in the upper right corner to change my language, but my account settings don't e...

Casual Listener

I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language.   Spotify says to click on the down arrow in the upper right c...

Joe

Community Legend

1584 Views

3 replies

0 likes

  • 1584 Views
  • 3 replies
  • 0 likes

Who would I contact on an issue I had with my Spotify. I had these songs and many more saved on my p

I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username and password so I redid them. When I got back in, al...

Casual Listener

I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username a...

Joe

Community Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Mobile

Why spotify does not work with the mobile network?

Newbie

Why spotify does not work with the mobile network?

Joe

Community Legend

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Solved!! Bluetooth "Wave" Adds

Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these adds on the top banner but I can't figure out a way...

Newbie

Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these ...

Joe

Community Legend

1627 Views

1 replies

0 likes

  • 1627 Views
  • 1 replies
  • 0 likes

Solved!! Zte max pro not downloading music

My phone doesnt wanna download music offline, im using a zte max pro, i have it activated as cellular data to download but it still wont download offline, the notification for downloading shows ontop but it goes away in a couple of seconds, and in th...

Casual Listener

My phone doesnt wanna download music offline, im using a zte max pro, i have it activated as cellular data to download but it still wont download offline, the notification for downloading shows ontop...

Joe

Community Legend

4481 Views

4 replies

0 likes

  • 4481 Views
  • 4 replies
  • 0 likes

Album I used to have inexplicably missing from spotify now

Hey guys so a while ago an album called Backspacer by pearl jam was removed from my library save for two random songs from it, when I goto the album from my library there is no option to see the full album and if I goto the Pearl jam artist page the ...

Newbie

Hey guys so a while ago an album called Backspacer by pearl jam was removed from my library save for two random songs from it, when I goto the album from my library there is no option to see the full...

Joe

Community Legend

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Samsung S6 Nougat no control panel5

Hey. Since I updated to Android nougat I don't see Spotify in my control panel or lock screen my friend has the same problem. What can we do

Newbie

Hey. Since I updated to Android nougat I don't see Spotify in my control panel or lock screen my friend has the same problem. What can we do

Joe

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Stream with Restricted Background Data

Hello, I recently purchased a Spotify Premium subscription, and started using it on my Android phone (2013 Moto X). I used Pandora all the time, and never had a problem with the amount of data it consumed, so I thought the same would be true for Spot...

Casual Listener

Hello,   I recently purchased a Spotify Premium subscription, and started using it on my Android phone (2013 Moto X). I used Pandora all the time, and never had a problem with the amount of ...

skyt4r

Music Fan

12857 Views

9 replies

2 likes

  • 12857 Views
  • 9 replies
  • 2 likes

S8+ Full screen artwork with lock screen

Many updates ago, there was the ability for spotify to have full screen/lock screen artwork. You would shut off the screen, then wake it back up, and you'd see the entire acreen taken up by the current song you're listening to.Is there a way, on the ...

Gig Goer

Many updates ago, there was the ability for spotify to have full screen/lock screen artwork. You would shut off the screen, then wake it back up, and you'd see the entire acreen taken up by the curre...

1673 Views

0 replies

1 likes

album artwork
Android
full screen
lock screen
s8+
  • 1673 Views
  • 0 replies
  • 1 likes