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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107499 Views

26 replies

3 likes

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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217457 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571670 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470887 Views

577 replies

40 likes

Account
Free
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  • 40 likes

Issue casting to Chromecast Audio - music just stops playing

I did a search and found a few mentions but is this a known issue?I listen to Spotify on the desktop, laptop and phone and have no issues but soon after I start casting Spotify to my Chromecast Audio the streaming stops. Sometimes it will play again ...

Newbie

I did a search and found a few mentions but is this a known issue? I listen to Spotify on the desktop, laptop and phone and have no issues but soon after I start casting Spotify to my Chromecast Aud...

melingaok

Newbie

1647 Views

1 replies

3 likes

  • 1647 Views
  • 1 replies
  • 3 likes

Comercials

I'm using spotify unlimited and on my mobile divice i still have comercials. On my desktop i don't have these. Why??

Casual Listener

I'm using spotify unlimited and on my mobile divice i still have comercials. On my desktop i don't have these. Why??

Joe

Community Legend

877 Views

4 replies

0 likes

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  • 4 replies
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Songs in playlist greyed out but can play album songs

Hi, On my Galaxy Tab S 8.4 some or all songs on some (not all) play-lists are greyed out, but I can find and play the songs from the corresponding album. Any idea how to fix this? Regards,Gijsbert

Newbie

Hi,   On my Galaxy Tab S 8.4 some or all songs on some (not all) play-lists are greyed out, but I can find and play the songs from the corresponding album. Any idea how to fix this?   R...

353 Views

0 replies

0 likes

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My Home Audio system starter when im out of Wi-Fi

I have my audio system Pioneer X-HM72D conected with Spotify. In Android aplication I have turn on option to showing device only in this same Wi-Fi or Ethernet, but I still can turn on my audio in home, when I started aplication for example in work a...

Newbie

I have my audio system Pioneer X-HM72D conected with Spotify. In Android aplication I have turn on option to showing device only in this same Wi-Fi or Ethernet, but I still can turn on my audio in ho...

356 Views

0 replies

0 likes

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Sound stops

The song plays for 15-30 seconds then the sound stops. The screen shows the song still playing but there is no sound. If I pause it then hit play again it makes a split second sound then nothing again.

Newbie

The song plays for 15-30 seconds then the sound stops. The screen shows the song still playing but there is no sound. If I pause it then hit play again it makes a split second sound then nothing agai...

573 Views

0 replies

0 likes

  • 573 Views
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Won't shuffle artists!

Spotify (usually) only shuffles ONE album of an artist when im trying to shuffle the whole artist. After a while it just keeps playing from one album..Please help, this cant be right..

Newbie

Spotify (usually) only shuffles ONE album of an artist when im trying to shuffle the whole artist. After a while it just keeps playing from one album.. Please help, this cant be right..

420 Views

0 replies

0 likes

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Superuser Contribution Recommended songs is stuck to reggae

My main playlist contains many types of music and in a list of approx 200 songs there must be about 4 reggae songs. Why is Recomended Songs stuck to reggae and it has been like this for months now and after 100 refreshes it is still reggae only. It i...

Casual Listener

My main playlist contains many types of music and in a list of approx 200 songs there must be about 4 reggae songs. Why is Recomended Songs stuck to reggae and it has been like this for months now an...

harrythebarrel

Casual Listener

669 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium Family kündigen

Hey,ich hoffe, dass mir hier einer weiterhelfen kann.Ich habe mir vor ein paar Monaten Spotify Premium Family geholt weil mein Lebensgefährte auf seiner Montagearbeit auch Musik gehört hat. Da ich nur noch Musik höre und er nicht mehr mit unterwegs i...

Visitor

Hey, ich hoffe, dass mir hier einer weiterhelfen kann. Ich habe mir vor ein paar Monaten Spotify Premium Family geholt weil mein Lebensgefährte auf seiner Montagearbeit auch Musik gehört hat. Da ic...

Maxim

Spotify Star

6467 Views

1 replies

0 likes

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  • 1 replies
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Downloaded music stops working if not connected to the internet

Since the update where the song card swaps out with another that has factual quotes etc on it I can no longer listen to downloaded music after a day or so without having to go back online.

Newbie

Since the update where the song card swaps out with another that has factual quotes etc on it I can no longer listen to downloaded music after a day or so without having to go back online.

293 Views

0 replies

0 likes

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Local files greyed out

So, I have this weird problem where I'm running Spotify on my Android and local files on my Mac will all show up in my Android library when I put them into a playlist, but some files are greyed out. I've already tried restarting my phone, and uninsta...

Casual Listener

So, I have this weird problem where I'm running Spotify on my Android and local files on my Mac will all show up in my Android library when I put them into a playlist, but some files are greyed out. ...

AbhisheksGreen

Casual Listener

904 Views

2 replies

0 likes

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  • 2 replies
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Local Files won't play on android

So, this is an issue you've probably heard before. I have a playlist full of local files on my Mac and I'm unable to play some of them -- not all, only some -- on my phone, and they're all greyed out. Before you tell me to try uninstalling and reinst...

Casual Listener

So, this is an issue you've probably heard before. I have a playlist full of local files on my Mac and I'm unable to play some of them -- not all, only some -- on my phone, and they're all greyed out...

364 Views

0 replies

0 likes

  • 364 Views
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How do I disconnect my desktop and mobile app?

For some reason I can't seem to find what should be the simple option of not having my mobile phone show me what my spotify is playing on my desktop. Right now my mobile phone is constantly showing the spotify app on my lockscreen as if the music was...

Music Fan

For some reason I can't seem to find what should be the simple option of not having my mobile phone show me what my spotify is playing on my desktop. Right now my mobile phone is constantly showing t...

472 Views

0 replies

0 likes

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Cant download songs with premium

I have spotify premium, yet the option to download songs or listen to them with high-quality streaming is greyed out on the spotify app. I tried reinstalling the app but no luck

Newbie

I have spotify premium, yet the option to download songs or listen to them with high-quality streaming is greyed out on the spotify app. I tried reinstalling the app but no luck

Joe

Community Legend

397 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify keeps crashing and stops playing

Help! I just got a brand new moto G5 plus and been using Spotify premium for more than a year but with this new device the app stops itself every now and then. Even with songs I downloaded to listen offline, it plays one second and then stops itself....

Newbie

Help! I just got a brand new moto G5 plus and been using Spotify premium for more than a year but with this new device the app stops itself every now and then. Even with songs I downloaded to listen ...

Joe

Community Legend

599 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

WTF just happened? All my synced playlists for offline listening is gone!

When I opened the Spotify app on my Galaxy S4 today I was prompted to create an new account or logg in to an existing account. I thought it was strange since I never have logged out. I tapped on the login link and then Spotify logged me directly in t...

Gig Goer

When I opened the Spotify app on my Galaxy S4 today I was prompted to create an new account or logg in to an existing account. I thought it was strange since I never have logged out. I tapped on the ...

overload1

Newbie

2466 Views

12 replies

3 likes

  • 2466 Views
  • 12 replies
  • 3 likes

Music restart automatically

When I press pause on the bar near notification music restart automatically in my pocket or after I have watched a video story on Instagram or after I've sent a vocal message on WhatsApp even if i close the app in the task manager and the bar on the ...

Newbie

When I press pause on the bar near notification music restart automatically in my pocket or after I have watched a video story on Instagram or after I've sent a vocal message on WhatsApp even if i cl...

296 Views

0 replies

0 likes

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Superuser Contribution [Android][BUG] USB DAC is not working in Spotify on Pioneer xdp-100r

As title said, I connect ifi idsd black USB DAC to my Pioneer xdp-100r. But spotify didn't output PCM (or any audio) to USB DAC. I don't see there is any option in Spotify that I can swtich audio device.

Casual Listener

As title said, I connect ifi idsd black USB DAC to my Pioneer xdp-100r. But spotify didn't output PCM (or any audio) to USB DAC.   I don't see there is any option in Spotify that I can sw...

rickyzhang

Casual Listener

1419 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify closes when I pause a song

Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not being specific enough because I can't attach it to...

Newbie

Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not...

JamesHelps

Roadie

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unknown PS4 connected to my account

There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most of the time those ps4 says 'can't play this right n...

Newbie

There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most ...

user-removed

Not applicable

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loss of previously synced albums

Hi, Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums. It is quite annoying, because syncing albums is my way to identify the ...

Regular

Hi,   Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums.   It...

user-removed

Not applicable

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes