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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118851 Views

27 replies

4 likes

  • 118851 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239786 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239786 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600722 Views

79 replies

3 likes

  • 600722 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493093 Views

581 replies

42 likes

Account
Free
  • 493093 Views
  • 581 replies
  • 42 likes

Annoying cracking noise - nothing works

Hello everybody, My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, conected to internet, to wifi, on saved songs, by bluetooth,...

Newbie

Hello everybody,   My spotify music have a cracking sound when i play it from Android. I've looked the previous posts but nothing seems to work. The cracking sound appears on every escenario, ...

ivasz

Newbie

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Not receiving notifications from followed artists

I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I know this has been an issue a few years ago, but i...

Casual Listener

I have enabled every possible settings for recieving both push and email notifications but I don't recieve neither when an artist releases a new song/album that I follow. What could be the problem? I...

Joe

Community Legend

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

[Android] GAPLESS PLAYBACK

Hi everyone!I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!

Casual Listener

Hi everyone! I have turned ON my gapless playback feature, but a gap still remains between certain songs on certain playlists. Why??!!

Joe

Community Legend

1243 Views

1 replies

0 likes

Android
  • 1243 Views
  • 1 replies
  • 0 likes

Wifi SSID list empty

Hi,When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes.The issue doesn't occur right away when I install the Spotify app again but. It...

Casual Listener

Hi, When Spotify is installed on my S7 I can't find my home Wifi networks. After a reboot or deinstall of the Spotify app the Wifi list is populated again within 2 minutes. The issue doesn't occur ...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

Não consigo achar a opção de salvar os dados em micro sd

Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.

Newbie

Após a última atualização do aplicativo a opção de salvar as músicas em micro sd, celular android, sumiram do menu de opções. Gostaria de saber o que posso fazer para voltar a usar essa opção.

Bittencourt

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Trouble pressing the three dots to expand song options

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on the right side of the screen to pull up the song opt...

Casual Listener

I tried searching for this issue and was unable to find it so perhaps this is not a common issue. My friends and I have all commented on the fact that it can be difficult to press the three dots on t...

RDW63

Regular

1576 Views

4 replies

2 likes

  • 1576 Views
  • 4 replies
  • 2 likes

GUYS PLEASE VOTE

Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly expired, and it needs at least 50 votes/year to not e...

Regular

Hey Guys! For Android users there with Google Play card, don't you wanna be able to use it to buy Spotify Premium? Please vote on this idea in order for it to be processed. The idea has constantly ex...

963 Views

0 replies

1 likes

  • 963 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify randomly autoplay

Hi all,I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last month or so and it occurs unexpectedly in random situatio...

Casual Listener

Hi all, I have been experiencing this very annoying issue lately with Spotify. The application randomly starts playing a song when the phone is inactive. This has started happening for the last mont...

iwon95

Casual Listener

1703 Views

3 replies

0 likes

  • 1703 Views
  • 3 replies
  • 0 likes

Las canciones en SD ocupan datos en la app

Buenas.Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa la app, los datos y el caché, en datos me aparece el...

Newbie

Buenas. Mi problema es que las canciones que descargo a la tarjeta SD, además de bajarse ahí, me aparecen en la aplicación como datos (cuando voy a aplicaciones / spotify y donde aparece cuanto pesa...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Re download songs

Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for about 1 yr and never had these issues. Why wont it keep...

Casual Listener

Help. Spotify is running through my data plan. I download songs on wifi or phone data. Then couple days later when I pull up spotify app all songs are re-downloading. Ive been a premium user for abou...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Equalizer flux when used with Android Auto

Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settings I had set it to within the app. I am hardlining ...

Newbie

Hey, Everyone. I noticed that when I change my equalizer in Spotify on my Android phone, to help increase volume sensitivity in my car, my equalizer fluctuates between default settings and the settin...

2027 Views

0 replies

0 likes

  • 2027 Views
  • 0 replies
  • 0 likes

Issues with controls/connection on Chromecast

Hi,I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the connections is made. It drops the connection. If I start t...

Newbie

Hi, I have issues to control spotify while using it via chromecast. I can find the device and connect it, but after connection I face some issues. I can't start playing when I try it after the conne...

kwiecik

Newbie

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Archivos en tarjeta SD a Spotify

Hola.Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify.Hace tiempo pude sincronizar canciones.¿Hay manera de sincrinizarlas ahora?

Newbie

Hola. Tengo un CD en físico que copié a mi Android porque este mismo no está disponible en Spotify. Hace tiempo pude sincronizar canciones. ¿Hay manera de sincrinizarlas ahora?

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Premium not working on new phone

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

Casual Listener

So I bought a new phone. Downloaded the app and logged in. No problems except that only one of my Playlist is there and it thinks I only have a free account with adverts. What's happening?

emmyloveolsen

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Music randomly skipping

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

Newbie

Sometimes my apology music randomly skips a song I was listening to, on top of that the music just stops playing sometimes

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

SONG ARE NOT DOWNLOADING

Hey everyone,I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by removing some downloads, but nothing is helping!!Anyone?!...

Casual Listener

Hey everyone, I'm new here! I need help!! My songs have stopped downloading because I'm getting a message that says that there isn't enough space left on my device. I've tried to clear space by remo...

emmtr

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify player temporary error

Dear all,I have the above mentioned error message on my galaxy 7. unfortunately no error code. It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see what could be wrong. Thanks for help. Best regardsJane

Casual Listener

Dear all, I have the above mentioned error message on my galaxy 7.  unfortunately no error code.   It seems to appear soon after the "sleeping" mode is is taken out ........ I cannot see...

Tri_Lady

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Downloads gone & no storage options

Hi all,This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first time. I checked if maybe my SD card dismounted from my...

Casual Listener

Hi all, This morning all my downloads deleted themselves for the second time. When I checked if it maybe switched storage locations, that option was no longer available. This too, is not the first t...

365 Views

0 replies

1 likes

  • 365 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bluetooth problem

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to undo this.. Thank you

Casual Listener

Good evening everybody. I would like to know why spotify automatically starts when my Samsung Galaxy j7 is connected to my car radio pionneer and in my kia audio system... Is there a possibility to u...

Dasboot62

Casual Listener

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Je n'arrive pas à me connecter à mon compte spotify family depuis mon android

Bonjour, Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai perdu toutes mes playlist, albums, etc... je suis d'aille...

Newbie

Bonjour,  Je n'arrive pas à me connecter à mon compte spotify family depuis mon android. Il s'agit bien de mon nom d'utilisateur mais mon android (huawei) ne reonnaît pas mon abonnement et j'ai...

919 Views

0 replies

0 likes

  • 919 Views
  • 0 replies
  • 0 likes