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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118849 Views

27 replies

4 likes

  • 118849 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239774 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239774 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600707 Views

79 replies

3 likes

  • 600707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493080 Views

581 replies

42 likes

Account
Free
  • 493080 Views
  • 581 replies
  • 42 likes

Problems downloading songs in a playlist

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song saved in the playlist and i can't start the download ag...

Newbie

I have a playlist and it was working fine...now i added a song to the playlist but the download didn't happen. I removed the download from all the songs in the playlist and now i lost every song save...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Why are my downloads disappearing?

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

Newbie

Lately when I get into spotify my downloaded songs are no longer downloaded and I have to download all my music again.

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyrics/behind the music

I have a Note 5. I have the trial premium. My son has an Iphone, also with premium account. I do not see the behind the music or the lyrics on my android. I know they are available because my son gets them on his phone. I have uninstalled and reinsta...

Casual Listener

I have a Note 5.  I have the trial premium.  My son has an Iphone, also with premium account.  I do not see the behind the music or the lyrics on my android.  I know they are avai...

OceanEyes

Regular

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium - Downloaded track disappear after turning smartphone back on

Hi Community, i have problems with my premium account for nearly a week now.Problem: Downloaded tracks disappear.... First I thought that they randomly disappear, but after some testing I think, that they in most cases disappear, after i turned off m...

Casual Listener

Hi Community,   i have problems with my premium account for nearly a week now. Problem: Downloaded tracks disappear....   First I thought that they randomly disappear, but after some t...

Peterpan710

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Arcade fire ticket add freezing spotify

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until the add popped up again. It just goes on with no so...

Newbie

I have a free account and i know there are adds. But whenever the new arcade fire ticket add comes on it has no sound and doesnt end. I tried uninstalling and reinstalling the app which worked until ...

SergioDavid

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution deleted all my playlists

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify.today I kept getting my music interrupted by some other device with music I did not own (as though it were hacked but nothing else was affect...

Newbie

I had a number of playlists originally imported from iTunes, to which I have been adding tracks from spotify. today I kept getting my music interrupted by some other device with music I did not ow...

SergioDavid

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution GENIUS Songtext not available

Hey, i am having the latest update of spotify, i am using spotify premium. But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see the lyrics when playing a song. Why isn't it working? Where is this...

Newbie

Hey,  i am having the latest update of spotify, i am using spotify premium.  But in the settings there isn't the button "Genius, show lyrics" and behind the song covers. So I can't see th...

SergioDavid

Roadie

1177 Views

1 replies

0 likes

Android
Genius
lyrics
songtext
  • 1177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost offline music twice this week

I am completely clueless what to do. I tried everything described in the other threads about similar problems.-Reinstalled Spotify cleanly-Removed all offline devicesNothing helps. It's not the first time I lost all my offline music, but now it happe...

Newbie

I am completely clueless what to do. I tried everything described in the other threads about similar problems. -Reinstalled Spotify cleanly -Removed all offline devices Nothing helps. It's not the...

SergioDavid

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Premium für 7 Tage

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu starten.Bitte um Hilfe und Tipps wie ich mir diese pr...

Newbie

Ein Kumpel von mir hatte eine 7 Tage probeversion vom Premiumdienst und ich habe mir jetzt auch einen spotify Account gemacht. Allerdings habe ich nicht die Möglichkeit eine 7 Tage probeversion zu st...

Michael75

Newbie

47635 Views

9 replies

3 likes

Premium.
  • 47635 Views
  • 9 replies
  • 3 likes

Superuser Contribution spotify music sound is low

spotify music sound is lowspotify music sound is low after last 3 updatespotify sound is low although sound is max levelspotify sound is low although other programs fizy poweramp work wellspotify sound is not enough

Newbie

spotify music sound is low spotify music sound is low after last 3 update spotify sound is low although sound is max level spotify sound is low although other programs fizy poweramp work wel...

SergioDavid

Roadie

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

No Storage option

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea why this happend?

Regular

Today i look my Spotify account, because the app Say i dont have space for my music. So i look up, and i can't found the option "Storage". Is the second time that this happend. Someone have any idea ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Songs in Library Deleted

Hello All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both Desktop and Android. Is there anything that can be done to b...

Casual Listener

Hello   All the songs that I have liked have been deleted from my library on my Android App. These would also show on my Desktop but now my "Songs" under "Your Music" is totally empty on both ...

SergioDavid

Roadie

1013 Views

3 replies

0 likes

  • 1013 Views
  • 3 replies
  • 0 likes

Samsung's user lyric

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that Genius is one of the supporter of the lyric but sams...

Visitor

Samsung's user how to get the same lyric while playing the music? Apple's user will show the lyric automatically while playing a song. Pls inform me how to add lyric for Samsung's user. I know that G...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Can't log in

Hi,This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page. Anybody else experiencing this?

Roadie

Hi, This morning I was greeted by a login screen and when I entered my details I was shown an option to link my PS Network account. I haven't got one so click no and it takes me back to login page...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

BUG: Sometimes can't change device

I'm hoping to switch my entire household to use Spotify, but I can't get it working. I have 3 Spotify Connect devices so far:Sonos Play:1Google Chromecast Audio with old music systemAudioCast (very similar to the Cromecast audio, just a different bra...

Newbie

I'm hoping to switch my entire household to use Spotify, but I can't get it working.   I have 3 Spotify Connect devices so far: Sonos Play:1 Google Chromecast Audio with old music system A...

1109 Views

0 replies

1 likes

  • 1109 Views
  • 0 replies
  • 1 likes

Lockscreen: No Buttons to skip, pause or play songs

Hey Guys, my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song but no button for skip, play or pause. Maybe someone here can ...

Casual Listener

Hey Guys,   my Device is an Galaxy A5 (2016) with Android 6.0.1. I want to skip, play or pause songs in my Lockscreen. But the problem is, that the widget only shows the details of the song bu...

Joe

Community Legend

1132 Views

3 replies

0 likes

  • 1132 Views
  • 3 replies
  • 0 likes

Falha na reprodução de música importadas do celular

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remover essas musica. Obrigado

Newbie

Eu adicionei algumas musica no spotify a partir do sistema de musica importada porem devido a bug nao consigo mais reproduzir a musica mas ela continua na minha biblioteca. Gostaria de saber com remo...

Bittencourt

Spotify Star

1039 Views

1 replies

0 likes

K-pop
  • 1039 Views
  • 1 replies
  • 0 likes

Spotify keeps opening on its own

I have a Galaxy S8+ on Android 7.0. My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays music in my pocket on its own. Please advise.

Regular

I have a Galaxy S8+ on Android 7.0.   My spotify app keeps opening even when i fully shut it down on my phone. It appears in the notification ribbon all the time and sometimes it even plays mu...

Joe

Community Legend

6722 Views

1 replies

0 likes

Andorid
autoplay
Spotify
  • 6722 Views
  • 1 replies
  • 0 likes

Library keeps undownloading

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting on Spotify to work. It also takes forever to redow...

Newbie

My spotify premium library keeps at random (very inconvenient times) undownloading all of the music that I have saved. It is really frustrated because it mostly only happens when I am really counting...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Stop playing when play list is ended

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night:And when I come to my car and connect to Bluetoth it starts again, and then it can also play online songs, and cost...

Casual Listener

Spotify newer stops when playlist is ended, it continues, all night.I have a "Sleep in"-list and want it to end, not playing all night: And when I come to my car and connect to Bluetoth it starts ag...

matsjak

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes