Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387244 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results.Then i turn online mode back on and search again and sure enough, there...
My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results. Then i turn onli...
459 Views
0 replies
1 likes
I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and select the first song for me to be able to listen to ...
I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and se...
512 Views
0 replies
1 likes
I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?
I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?
Moderator
930 Views
1 replies
0 likes
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console....
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next so...
Not applicable
1945 Views
1 replies
14 likes
Hello all,I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.Thanks in advance for any hel...
Hello all, I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app op...
Newbie
96577 Views
20 replies
1 likes
Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10
Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10
Moderator
565 Views
1 replies
0 likes
I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.
I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.
Moderator
478 Views
1 replies
0 likes
Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.
Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.
Newbie
1359 Views
2 replies
1 likes
I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.
I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.
Regular
13556 Views
7 replies
1 likes
hi I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect". Any idea what to do? Thank you Radek
hi I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect". Any idea what to d...
Casual Listener
459 Views
2 replies
0 likes
Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop
Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop
Newbie
847 Views
1 replies
0 likes
Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en eso, es muy molesto, ya que de no ser solucionado ...
Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en...
Moderator
580 Views
1 replies
0 likes
Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this. Thanks, Jesse
Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this. Thanks, Jesse
Casual Listener
1082 Views
3 replies
0 likes
I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something. Lately, Spotify is taking forever to load, no matte...
I have a Samsung Galaxy S4, Androidversion 5.0.1 and Spotify Version 8.4.0.539 I do not know if an update happened directly before the problems, since spotifiy seems to constantly download something...
Community Legend
647 Views
2 replies
0 likes
Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this
Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...
Newbie
727 Views
4 replies
0 likes
Hi everyone,Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would be greatly appreciated.
Hi everyone, Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would ...
Casual Listener
405 Views
2 replies
0 likes
Nonostante sia connesso in 4g mi da sempre offline. Come faccio?Despite being connected to 4g I have always been offline. How can I do?
Nonostante sia connesso in 4g mi da sempre offline. Come faccio? Despite being connected to 4g I have always been offline. How can I do?
Casual Listener
1851 Views
4 replies
3 likes
Hey folks On desktop I can see who added a song to a playlist. How do I see this on Android please? We have a couple of hundred song playlist with 10 or so collaborators and it'd be nice to see who added what. Thanks
Hey folks On desktop I can see who added a song to a playlist. How do I see this on Android please? We have a couple of hundred song playlist with 10 or so collaborators an...
Regular
1269 Views
4 replies
0 likes
Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was instantly replaced? The movement in the corner of y...
Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was ...
Casual Listener
823 Views
4 replies
1 likes
I am unable to hide or delete the radio stations in my "recently played" list. I figured out how to turn the option off to automatically play a radio station after i'm done listening to an album but I would like the ability to get rid of the radio st...
I am unable to hide or delete the radio stations in my "recently played" list. I figured out how to turn the option off to automatically play a radio station after i'm done listening to an albu...
Newbie
21185 Views
4 replies
8 likes
