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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115320 Views

27 replies

4 likes

  • 115320 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231780 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231780 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591351 Views

79 replies

3 likes

  • 591351 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485759 Views

580 replies

42 likes

Account
Free
  • 485759 Views
  • 580 replies
  • 42 likes

Losing music downloads

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned but they were not downloaded. So I had/have to re ...

Casual Listener

Recently myself and my wife have had issues with losing all of our song down loads when logging out of wifi. I logged out of wifi and all my songs were gone, I reset the app and all my songs returned...

Mvinopal

Casual Listener

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Downloaded albums are no longer download

So I went outside and lost internet tonight, and never had this happened before.. But all the albums I downloaded to listen offline (saved in SD card)... Are no longer downloaded.This just happened out of the blue.Any suggestions as to what causes th...

Casual Listener

So I went outside and lost internet tonight, and never had this happened before.. But all the albums I downloaded to listen offline (saved in SD card)... Are no longer downloaded. This just happened...

betablue42

Roadie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Equalizer

Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc. Is there a way to fix this problem? Because i really hate the w...

Casual Listener

Hello all spotify users. I'm an android user and i've got a big problem. As you can see the image down below my spotify equalizer is trash. I don't know why, i can't pick bass boost etc.  Is the...

Joe

Community Legend

1042 Views

6 replies

0 likes

  • 1042 Views
  • 6 replies
  • 0 likes

Music playing randomly out loud

Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished watching any other videos spotify will pop up and star...

Newbie

Spotify has started playing music out loud randomly on my android phone. This is particularly when I use my phone's timer, watch a video on YouTube or watch videos on Snapchat. When I've finished wat...

Joe

Community Legend

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Behind The Lyrics not working

Recently have I seen the new function appear on my friend's phone: Behind the lyrics. This function however isn't working on my Android LG G3. I've updated the software and tried reinstalling it again but it won't show. I have a Spotify Premium subsc...

Newbie

Recently have I seen the new function appear on my friend's phone: Behind the lyrics. This function however isn't working on my Android LG G3. I've updated the software and tried reinstalling it agai...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Offline songs get 'deleted' after some time

Hello,so I've got this problem with my downloaded songs. They get deleted after few weeks, it happened on every ROM i tried. It's kinda annoying to redownload the song this often... I stopped downloading it in extreme, because of that. Please help.//...

Newbie

Hello, so I've got this problem with my downloaded songs. They get deleted after few weeks, it happened on every ROM i tried. It's kinda annoying to redownload the song this often... I stopped downl...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Album musics in songs problem

Hey community, When I save any album. I want to save only all albums, but it comes in my all songs. When I delete on my all songs. Albums delete. How can I fix this? Thank you and sorry for my bad English.Huh

Casual Listener

Hey community,  When I save any album. I want to save only all albums, but it comes in my all songs. When I delete on my all songs. Albums delete. How can I fix this? Thank you and sorry f...

Joe

Community Legend

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Downloaded music not playable offline

Hi i cant play mu downloaded music after restoring my phone , even offline function on i still cant access music its a free account now i had a trial before ??

Casual Listener

Hi i cant play mu downloaded music after restoring my phone , even offline function on i still cant access music its a free account now i had a trial before ??

Joe

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Playback stops when browsing chrome

Hi all. I'm having a weird problem recently. My Spotify seems to stop suddenly when I try to load a webpage on chrome that has a lot of content (ie is image heavy). Playback stops and has to be manually restarted. It also goes back to the beginning o...

Casual Listener

Hi all. I'm having a weird problem recently. My Spotify seems to stop suddenly when I try to load a webpage on chrome that has a lot of content (ie is image heavy). Playback stops and has to be manua...

Joe

Community Legend

3453 Views

5 replies

0 likes

  • 3453 Views
  • 5 replies
  • 0 likes

Spotify shuffle plays only a letter inicial songs

Hello! I hope someone could help me please!I've got a big annoying problem in my spotify.When I use shuffle mode in my personal songs, this just shuffles with a letter inicial songs! I have tried uninstaling Spotify, closing my sesion and thr ploblem...

Newbie

Hello! I hope someone could help me please! I've got a big annoying problem in my spotify. When I use shuffle mode in my personal songs, this just shuffles with a letter inicial songs! I have tried...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

"Pay by mobile" is still available?

I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.

Newbie

I want to subscribe spotify premium using Globe Prepaid load but "Pay by Mobile" cannot be seen in the payment options.

kaysrel05

Newbie

966 Views

3 replies

0 likes

  • 966 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify change the song version I initially saved.

Sometimes, when I save a song, after a while I found out that the song is replaced by another version, from the original to a cover version. I experienced this from a LOT of my saved songs and I'm a premium subscriber. What can I do to fix this?

Newbie

Sometimes, when I save a song, after a while I found out that the song is replaced by another version, from the original to a cover version. I experienced this from a LOT of my saved songs and I'm a ...

Derich

Newbie

973 Views

2 replies

2 likes

  • 973 Views
  • 2 replies
  • 2 likes

Problemas con la música descargada

Tuve que restaurar mi celular e hice el back up de la app. La cuestión es que ahora no reconoce la música que descargo, tuve que volver a descargar la música del back up, y ahora cada vez que descargo algo con las horas, deja de reconocerlo como desc...

Newbie

Tuve que restaurar mi celular e hice el back up de la app. La cuestión es que ahora no reconoce la música que descargo, tuve que volver a descargar la música del back up, y ahora cada vez que de...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Audio quality grayed out for spotify premium under settings

I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family account.

Casual Listener

I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family ...

Joe

Community Legend

5613 Views

4 replies

1 likes

  • 5613 Views
  • 4 replies
  • 1 likes

Accidental deletion of entire offline library

I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hitting the "download button" when I was trying to hi...

Casual Listener

I'm in the Navy and am just got back from a deployment. Twice during the deployment I had to re-download all my music (about 10 gigs) whenever I was in port. I accidentally deleted all my songs by hi...

Joe

Community Legend

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Personal play count for songs

I cant see my songs but all of them are still loaded.

Newbie

I cant see my songs but all of them are still loaded.

666 Views

0 replies

0 likes

  • 666 Views
  • 0 replies
  • 0 likes

Transfering music to sd card on phonec

When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd card but its not showing up in my music why

Casual Listener

When I have my music transferred to my sd card where does it go? I had spotify transfer my music to my sd card does it get transferred to your memory card? I tried to have it transferred to my sd car...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Distorted sound with the android app

Hi,With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer .May someone help me to fix this problem?Thanks very much

Roadie

Hi, With my new Samsung galaxy a5 2017 running Android 6.0.1,the sound is a bit distorted without using any equalizer . May someone help me to fix this problem? Thanks very much 🙂

828 Views

0 replies

1 likes

  • 828 Views
  • 0 replies
  • 1 likes

sound changes volume randomly

When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please

Newbie

When I'm listening to any song offline and online it just goes dim and it gets louder after a little bit I've tried everything and it still does it i need help please

Angestar68

Casual Listener

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Android Auto not connecting

I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto it had no problem loading up and playing music for ...

Newbie

I've read some messages about their Spotify not connecting to Android Auto and I have yet seen a fix or if this is a known issue or not. I have the Galaxy S8 and when I connect it to my Android Auto ...

JayJay1997

Newbie

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes