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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Can't delete my playlist

Hi,I cant delete my playlist. I have reinstalled the app but still the same.I also got a playlist which alway say loading.Please help.Thanks

Casual Listener

Hi, I cant delete my playlist. I have reinstalled the app but still the same. I also got a playlist which alway say loading. Please help. Thanks

labelscollected

Community Legend

792 Views

7 replies

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Cant open downloaded songs

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't choose where do I want to save my music's

Newbie

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't ...

279 Views

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Spotify bug on it's storage reports wont let me nor download nor install any other apps

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory.I know and have read another article (https://community.spotify.com/t5/Android/Spotify-uses-my-internal-memory-also-i...

Newbie

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory. I know and have read another article (https://community.spotify....

296 Views

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Can't start radio, share, go to artist or go to album.

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on *Go to Album" and still nothing. same with ALL the...

Casual Listener

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on...

Thure1989

Casual Listener

869 Views

1 replies

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Superuser Contribution Almacenamiento en un SD

Hola a todos, buen día.He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pensando que es mi memoria tambien le borre archivos sin ...

Newbie

Hola a todos, buen día. He sincronizado mi musica y se guarda en la SD Card, pero después de unos minutos, se borra todo. Ya elimine mis dispositivos desde la página, desinstale la aplicación y pe...

Leonardo

Roadie

2120 Views

3 replies

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Spotify Lock screen

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

Visitor

Can you please mofify the lock screen so that it is full screen like the one on IOS ? As this will make it much nicer !!

MartinStoichkov

Community Legend

290 Views

1 replies

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Meztlybayardo

I made me premium yesterday and today doesn't open my premium cuality

Casual Listener

I made me premium yesterday and today doesn't open my premium cuality

204 Views

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Volume is too low :(

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

Visitor

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

labelscollected

Community Legend

355 Views

1 replies

1 likes

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This album can't play

Why I can't play this album?

Newbie

Why I can't play this album?

Jacob

Community Legend

280 Views

1 replies

0 likes

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Playlist not downloading

I selected download option. It says downloading. I see my songs waiting for download. Nothing happens. I have already Uninstalled and reinstalled app. I have plenty of memory and space on phone. Does the pc version of Spotify first have to do somethi...

Newbie

I selected download option. It says downloading. I see my songs waiting for download. Nothing happens. I have already Uninstalled and reinstalled app. I have plenty of memory and space on phone. Does...

Joe

Community Legend

263 Views

1 replies

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App becomes unusable after trying too download multiple podcasts.

Samsung galaxy s7 ive recreated this twice now. Ive done a clean install twice, then the app works completely fine im even able too download all my songs. But after about a minute of downloading podcasts the app crashes.

Newbie

Samsung galaxy s7 ive recreated this twice now. Ive done a clean install twice, then the app works completely fine im even able too download all my songs. But after about a minute of downloading podc...

211 Views

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Android did not pick up playlist change automatically

The one "connect" feature I DO expect is that, when I modify a playlist that my Android has downloaded, it picks up this playlist change instantly and downloads any tracks it needs to.My CurrentWeekly playlist is changed every Monday night with new s...

Roadie

The one "connect" feature I DO expect is that, when I modify a playlist that my Android has downloaded, it picks up this playlist change instantly and downloads any tracks it needs to. My CurrentWee...

248 Views

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Solved!! Downloading a playlist

When you download a playlist, does it take space on your mobile device ?

Newbie

When you download a playlist, does it take space on your mobile device ?

Jaxx86

Music Fan

453 Views

1 replies

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Spotify Android app isn't working

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding.I uninstalled the app and reinstalled it. No luck. Then logged into my account on another android phone. No...

Regular

For two weeks now my app will not work. Just comes to a black screen and after a minute get the message that the application is not responding. I uninstalled the app and reinstalled it. No luck. The...

Jonathan3206

Casual Listener

12910 Views

14 replies

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Android phone randomly takes over stream

Sometimes when I'm listening to music it stops and then says "Playing on Samsung Galaxy S7". The thing is, neither my wife nor I even opened Spotify. This has happened while I'm at work listening to music and she is sleeping, then woken up by angry m...

Music Fan

Sometimes when I'm listening to music it stops and then says "Playing on Samsung Galaxy S7". The thing is, neither my wife nor I even opened Spotify. This has happened while I'm at work listening to ...

EarlPurple

Roadie

485 Views

2 replies

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My downloaded songs are missing

So i updated my Axon 7 yesterday and suddenly to my dismay all my downloaded songs were gone yet it seems they still take up memory storage, what can i do? what happened?

Newbie

So i updated my Axon 7 yesterday and suddenly to my dismay all my downloaded songs were gone yet it seems they still take up memory storage, what can i do? what happened? 

188 Views

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problema para reproducir

buenas noches amigos tengo en lijero problema resulta q en mi celular pues descarge spoty y descarge las canciones q deseaba escuhar cierto sin conexion y cada ves q se apaga la pantalla se para la reproduccion quiero saber pr q si tengo el paquete p...

Visitor

buenas noches amigos tengo en lijero problema resulta q en mi celular pues descarge spoty y descarge las canciones q deseaba escuhar cierto sin conexion y cada ves q se apaga la pantalla se para la r...

209 Views

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Searching for a song

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

Casual Listener

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

headey

Roadie

765 Views

4 replies

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Solved!! Spotify menus don't work

My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and reinstalled Spotify. I can still listen to music bu...

Newbie

My Spotify on my Samsung Galaxy S7 edge is unable to accomplish anything done through the menu accessed when interacting with a song/playlist/album etc. I have restarted my phone and uninstalled and ...

user-removed

Not applicable

8456 Views

23 replies

6 likes

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4G useage

I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before about the same, month before almost 700mb. Why is spot...

Newbie

I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before abo...

256 Views

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