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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111358 Views

26 replies

3 likes

  • 111358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223964 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223964 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581243 Views

79 replies

3 likes

  • 581243 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478498 Views

577 replies

40 likes

Account
Free
  • 478498 Views
  • 577 replies
  • 40 likes

Spotify closes when I pause a song

Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not being specific enough because I can't attach it to...

Newbie

Running spotify version 8.4.4.810 armV7 on a Samsung S7 with the newest software. Everytime I pause a song the app closes on the home screen and lock screen. I can email a video to someone if I'm not...

JamesHelps

Roadie

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown PS4 connected to my account

There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most of the time those ps4 says 'can't play this right n...

Newbie

There are 2-4 ps4 connected to my account. I don't own a ps4 and never used 1 before. I tried logging out everywhere, but all the ps4 is still there in the device list. How to remove those ps4. Most ...

user-removed

Not applicable

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loss of previously synced albums

Hi, Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums. It is quite annoying, because syncing albums is my way to identify the ...

Regular

Hi,   Yesterday, almost all the albums I saved and synced to listen to them offline were not synced anymore. It didn't happen with the playlists I synced, but only with the albums.   It...

user-removed

Not applicable

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution App on Kindle Fire not Going Past "Let's Make you a Playlist" Page

I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily, but the app then took me to a page that told me to...

Newbie

I recently deleted and redownloaded the Spotify app on my kindle. After I redownloaded it, I created a new account. I was able to get through the email address and creating your profile steps easily,...

user-removed

Not applicable

619 Views

1 replies

0 likes

Account
Login
  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening Activity

Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're looking at their Spotify friend feed? Thanks!

Newbie

Hi, I have a OnePlus Two and my listening activities don't show on the friend feed of my friends when I listen on my phone. How can I change this so my friends see what I'm listening to when they're ...

user-removed

Not applicable

2286 Views

1 replies

0 likes

  • 2286 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change music on Android via voice control?

I pretty much just use spotify on my phone for when I'm driving.Since my car doesn't have support for voice control, I can only rely on Spotify.So, in order to avoid me getting to change the music on my phone everytime...How can I change the music, p...

Regular

I pretty much just use spotify on my phone for when I'm driving. Since my car doesn't have support for voice control, I can only rely on Spotify. So, in order to avoid me getting to change the musi...

user-removed

Not applicable

5095 Views

1 replies

0 likes

  • 5095 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music cuts in and out

Recently, I've been having a major problem with my Spotify. I use an LG V10 and Bluetooth Skull Candy headphones, and I'm on the Spotify Family Premium. The music, whether I'm listening offline, online, with other tabs open, or not, my music cuts in ...

Newbie

Recently, I've been having a major problem with my Spotify. I use an LG V10 and Bluetooth Skull Candy headphones, and I'm on the Spotify Family Premium. The music, whether I'm listening offline, onli...

user-removed

Not applicable

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Una mierda si no pagas da fallos

Pues eso, dejar constancia de que la versión gratis da problemas y nadie responde por ellos

Regular

Pues eso, dejar constancia de que la versión gratis da problemas y nadie responde por ellos

user-removed

Not applicable

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Both buttons in notification bar skip forward

Hello,When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons will skip 15 seconds forward. Is this a known proble...

Newbie

Hello, When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons...

BlaineEXE

Casual Listener

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

No equalizer when spotify plays connected to car

I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poor and without bass. But if a play a song with anoth...

Casual Listener

I am experiencing a strange issue when I connect my phone to car stereo, both through bluetooth and usb: with Spotify I can't control bass/middle/treble, no effect on reproduction. It sounds very poo...

686 Views

0 replies

0 likes

  • 686 Views
  • 0 replies
  • 0 likes

Issue when plugged in to car AUX - OK Google

Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!! Every time we play music through Spotify and plug in to the AUX in the car, about 10 seconds in to a song OK Google opens up, and so the music stops. Cancel ...

Newbie

Hi, this is driving me and my boyfriend mad as we can no longer listen to music in the car!!    Every time we play music through Spotify and plug in to the AUX in the car, about 10 second...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Superuser Contribution Configuration problems

When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request.I don't know what happened or how to fix it.Could someone help me?

Casual Listener

When I stop using another phone resource, like, calls or allarm, the last music I was listening starts without my request. I don't know what happened or how to fix it. Could someone help me?

Joe

Community Legend

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Removing a song from playlist in "now playing" screen

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is not an option for me but it is for my friend who ha...

Casual Listener

How come I cannot remove a song from a playlist when the song is playing? When I'm listening to a song, and I want to remove it from a playlist, I press the three button menu list and remove song is ...

Joe

Community Legend

1565 Views

3 replies

0 likes

Account
  • 1565 Views
  • 3 replies
  • 0 likes

Spotify starts to play after call even if not open

As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence mode

Newbie

As soon as I hang up from a call or I turn my alarm off, Spotify starts a song even if it wasn't open or playing a song before. How to stop it? It does it when I'm at work and my cell is in silence m...

Joe

Community Legend

1776 Views

1 replies

0 likes

  • 1776 Views
  • 1 replies
  • 0 likes

Spotify keeps deleting my downloaded music

Hello everyone,The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive problem when I'm on the go in Holland (where I live) I'm ...

Newbie

Hello everyone, The music I have downloaded on my phone keeps on un-downloading itself from my playlist, so I log on offline and have no music available to listen to. While this isn't a massive prob...

Joe

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify running

Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (

Newbie

Hello! How can I speed up the addition of tracks in Running? And then I rarely updated (

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Deleting library

How can I delete every song i added to the library without hide 'em? I have tons of song saved and I want to restart adding only what I need.

Newbie

How can I delete every song i added to the library without hide 'em? I have tons of song saved and I want to restart adding only what I need.

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Armazenamento configurado para SD esta ocupando dispositivo também

Olá!Configurei para armazenar minhas músicas no sd, mas pelo que percebi está armazenando no dispositivo, pois quando instalei o spotfy e baixei minhas músicas o espaço foi alterado tanto no sd quanto no dispositivo.

Newbie

Olá! Configurei para armazenar minhas músicas no sd, mas pelo que percebi está armazenando no dispositivo, pois quando instalei o spotfy e baixei minhas músicas o espaço foi alterado tanto no sd qua...

EricSRodrigues

Newbie

606 Views

1 replies

2 likes

  • 606 Views
  • 1 replies
  • 2 likes

Tethering MobileData, Chromecast and Spotify

As of a few days ago, my ChromeCast can not be seen in my Devices box in Spotify when I am sharing/tethering my Mobilenetwork. I used to just go out to my shop, turn on MobileDate, then turn on the Tethering Wifi and then my Samsung Note 3 finds my 2...

Casual Listener

As of a few days ago, my ChromeCast can not be seen in my Devices box in Spotify when I am sharing/tethering my Mobilenetwork.   I used to just go out to my shop, turn on MobileDate, then turn...

LoganHelps

Composer

1784 Views

5 replies

0 likes

  • 1784 Views
  • 5 replies
  • 0 likes

Song slider stuck at 0:00

After I have upgraded Spotify to premium on my Samsung Galaxy Note 5, the song duration/timer/slider does not move along with the song. Songs play just fine but when I select a duration along the slider, the song skips to that duration but the slider...

Newbie

After I have upgraded Spotify to premium on my Samsung Galaxy Note 5, the song duration/timer/slider does not move along with the song. Songs play just fine but when I select a duration along the sli...

1258 Views

0 replies

4 likes

  • 1258 Views
  • 0 replies
  • 4 likes