Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210960 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210960 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561476 Views

78 replies

3 likes

  • 561476 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463260 Views

575 replies

39 likes

Account
Free
  • 463260 Views
  • 575 replies
  • 39 likes

Device pop up never stops coming up

So I recently linked my account to Facebook and I use spotify both on my PC and Android to listen to music. Before I linked, this problem had never occurred.Now - on my android spotify. It keeps popping up with a message saying:"You are listening on ...

Newbie

So I recently linked my account to Facebook and I use spotify both on my PC and Android to listen to music. Before I linked, this problem had never occurred. Now - on my android spotify. It keeps ...

florisnijdam

Newbie

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Android Auto NOT showing Spotify as music option

So I used to have the Samsung Galaxy S7 and when I plugged it into my GMC Canyon 2017, it would start Android Auto and I was able to see music options other than just Google Music, such as Spotify and Audible. Well I upgraded to the Samsung Galaxy S8...

Newbie

So I used to have the Samsung Galaxy S7 and when I plugged it into my GMC Canyon 2017, it would start Android Auto and I was able to see music options other than just Google Music, such as Spotify an...

TotalMusicFan

Casual Listener

36652 Views

3 replies

7 likes

android auto
Not Showing Spotify Option
not working
  • 36652 Views
  • 3 replies
  • 7 likes

Songs

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and only the songs were strangely vanished! Any advice?

Newbie

As I opened today my music>songs I was surprised to not find any of my songs there (probably more than 300, saved over the years). Everything was on place (playlists, recently played, etc.) and on...

Brammetje

Regular

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Albums keep being deleted

Hello.Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours.I have deleted my offline devices and re-installed the app. But the albums still keep being deleted.

Regular

Hello. Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours. I have deleted my offline devices and re-installed the app. But the album...

lengilbert

Newbie

1137 Views

7 replies

0 likes

  • 1137 Views
  • 7 replies
  • 0 likes

Double in playlist

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed.I have samsung galaxy s8 which is new. Otherwise I haven't done a...

Music Fan

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed. I have samsu...

Joe

Community Legend

709 Views

1 replies

0 likes

double
problem
Samsung galaxy s8
  • 709 Views
  • 1 replies
  • 0 likes

Local Files from Desktop on Android

Hey everyone, I'm having problems with playing my local files from my computer on my android device. Can't seem how to sync them over to a different device. I created a playlist, and can locate it on the android device, however, when I toggle the dow...

Casual Listener

Hey everyone, I'm having problems with playing my local files from my computer on my android device.  Can't seem how to sync them over to a different device.  I created a playlist, and can ...

KillerDjou

Newbie

1208 Views

3 replies

1 likes

local files
local files not syncing
local files sync
  • 1208 Views
  • 3 replies
  • 1 likes

No possibility to Save music in SD card

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Newbie

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Chromecast audio casting stops when clicking shuffle play on artist page

When casting to chromecast audio, and while music playing, going to artist page and clicking Shuffle Play, audio and casting stops. It happens every time and problem has been there for many months now Android 7.1.2App version 8.4.4.810

Newbie

When casting to chromecast audio, and while music playing, going to artist page and clicking Shuffle Play, audio and casting stops. It happens every time and problem has been there for many months no...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Spotify deleted my offline content

As the title says, Spotify has deleted my offline saved music. I had around 50 albums downloaded in total, now I have nothing. Yesterday I suddenly received this weird notification that I have exceeded the maximum allowed number of devices and all th...

Newbie

As the title says, Spotify has deleted my offline saved music. I had around 50 albums downloaded in total, now I have nothing.   Yesterday I suddenly received this weird notification that I ha...

ramoncar

Newbie

503 Views

1 replies

1 likes

  • 503 Views
  • 1 replies
  • 1 likes

Can't search

Very frequently , when I try to search a song, an artist, etc. nothing happens and later it says "try again" but when I do, there are no changes.

Casual Listener

Very frequently , when I try to search a song, an artist, etc. nothing happens and later it says "try again" but when I do, there are no changes.

Astrid4

Casual Listener

2979 Views

2 replies

0 likes

  • 2979 Views
  • 2 replies
  • 0 likes

Superuser Contribution App not responsive initially when launched

Hi, I'm using Nexus 6P (Android 7.1.2).I noticed that for the recent Spotify app versions, the app is not initially responsive when I first launch the app. The home screen & menu appear fine, but when I click on a song & do an action (add song to que...

Casual Listener

Hi, I'm using Nexus 6P (Android 7.1.2). I noticed that for the recent Spotify app versions, the app is not initially responsive when I first launch the app. The home screen & menu appear fine, b...

ednghs

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

Solved!! Downloaded Music Disappearing

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't change any of the settings or alter anything at all. I was ...

Casual Listener

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't chan...

DaireJ

Casual Listener

939 Views

3 replies

0 likes

  • 939 Views
  • 3 replies
  • 0 likes

unavailable songs

I cannot acces any of my music or searches even though I am connected to internet. I can play the music but I have to select shuffle to start the music. I have tried logging out and back in, I have looked at the playback settings but nothing seems to...

Casual Listener

I cannot acces any of my music or searches even though I am connected to internet. I can play the music but I have to select shuffle to start the music. I have tried logging out and back in, I have l...

Joe

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Android App Battery Drain

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop.Example :1am restarted phone and plugged in to charge overnight8am woke up, unconnected phone10am phone down to 80% I checked bat...

Casual Listener

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop. Example : 1am restarted phone and plugged in to charge overnight 8am wok...

June1928

Casual Listener

923 Views

2 replies

6 likes

  • 923 Views
  • 2 replies
  • 6 likes

Ford Sync (gen 1) used to, but cannot anymore, find Spotify App on Android Phone using BT

Hello,Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone. It worked when the phone was first paired, but has not worked since. Both the car (Ford Sync) and the Phone (Samsung Galaxy Note 5) have been restarted several times, bu...

Newbie

Hello, Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone.  It worked when the phone was first paired, but has not worked since.   Both the car (Ford Sync) and the ...

dockshock

Casual Listener

581 Views

1 replies

4 likes

  • 581 Views
  • 1 replies
  • 4 likes

Can't find music on sd card

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Newbie

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Joe

Community Legend

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

NeverEnding advertisement when casting to Chromecast

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and uninstalled and reinstalled Spotify on to my phone....

Newbie

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

crashes when logging in

hi, for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Casual Listener

hi,   for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Bittencourt

Spotify Star

658 Views

4 replies

0 likes

  • 658 Views
  • 4 replies
  • 0 likes

Sound fluctuating

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was an equalizer problem, so I tried to see if I could ...

Newbie

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was ...

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

unable to stream over other apps

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Newbie

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Joe

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes