Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195051 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536448 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440432 Views
565 replies
37 likes
I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs....Am I going to be able to still play downloaded music that I tran...
I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs.... Am I going ...
Not applicable
503 Views
1 replies
0 likes
Hallo liebe Community!Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindung nicht möglich. Überprüfen sie ihre Einstellungen un...
Hallo liebe Community! Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindun...
Not applicable
1156 Views
1 replies
0 likes
The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline, not to use all my mobile data in just one week for...
The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline,...
Newbie
539 Views
1 replies
0 likes
Hi thereI use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm playing music offline. Is there a way of setting the app to...
Hi there I use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm play...
Newbie
1143 Views
2 replies
3 likes
Boa tarde,Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline a musica não reproduz. Eu não baixei nenhuma música a...
Boa tarde, Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline ...
Spotify Star
64113 Views
1 replies
0 likes
Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com esse problema, tentei arrumar com ajuda do suporte pe...
Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com es...
Spotify Star
2502 Views
4 replies
0 likes
does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's just add ??! pls heeeelp
does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's j...
Community Legend
416 Views
1 replies
0 likes
Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey.But when i use the shuffle functions, it works!Any ideas?
Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey. But when i use the shuffle functions, it works! Any ideas?
Community Legend
519 Views
1 replies
0 likes
A mail or something to contact?
A mail or something to contact?
Regular
709 Views
3 replies
0 likes
My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a minute or so later will unpause itself. I have a Sam...
My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a m...
Music Fan
1238 Views
4 replies
0 likes
en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcioneIt stay stopped at advertising, dont show the add, and dont put...
en Android me muestra el siguiente anuncio y no reproduce el anuncio, no deja cambiar de canción. Reinicio la App y sigue igual. Tengo que reiniciar el móvil o la tablet para que funcione It stay st...
Regular
844 Views
1 replies
0 likes
I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling the app but I have the same problems. Please help me
I recently updated the app and now I can't listen to the music I downloaded when I'm offline and everytime I start the app I have to log in, that didn't happen before! I already tried reinstalling th...
Not applicable
711 Views
1 replies
0 likes
Hi, I'm having an issue where I download songs (in extreme quality) to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs it shows like the space in the sd card is actually being used so t...
Hi, I'm having an issue where I download songs (in extreme quality) to be heard offline and then all of a sudden some day they all "disappear". When I look at where to store the songs ...
Regular
1564 Views
2 replies
1 likes
Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?
Hi everybody! I have a problem with spotify, when i want to listen to music with 4G the stream not works. Any help?
Not applicable
472 Views
1 replies
0 likes
Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going on
Does anyone know how to recover your saved music when you have a premium subscription. I just upgraded my phone and it says I have a free account just got charged on June 1st again 9.99 what is going...
Not applicable
439 Views
1 replies
0 likes
I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other playlists.
I have a problem to listen to "MY MUSIC" offline, because it usually downloads, but when it finishes, the 563 song! Download, it simply "deletes" from the SD. I do not have this problem in my other p...
Not applicable
468 Views
1 replies
0 likes
Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering for a smooth experience, and most of us dont even ne...
Spotify I dont know what the fluck you are thinking, but add a "do not preload next songs" button to settings on android and ios right now... The vast majority of us do not need that much buffering f...
654 Views
0 replies
0 likes
A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoher ont the unit I used first is gone until I force ...
A couple of weeks ago Spotify started acting strange when casting to Chromecast. I always need to restart the app for it to find my devices and if i start casting to one unit and then change to antoh...
Casual Listener
1224 Views
3 replies
1 likes
Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the songSteps to reproduce the issue: Have tried re-installing the app.Your device and operating system...
Brief description of the issue: The spotify app keeps skipping tracks from albums randomly, and sometimes stops playing by itself in the middle of the song Steps to reproduce the issue: Have tried r...
Regular
1050 Views
3 replies
0 likes
Hi therei have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confirmed that my premium subscription is still active. How...
Hi there i have a current premium subscription which I've always been able to select which song I'd like to play. Today for no apparent reason I can only shuffle play. Very annoying when I've confir...
Not applicable
510 Views
1 replies
0 likes
