Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Audio quality grayed out for spotify premium under settings

Solved!

Audio quality grayed out for spotify premium under settings

I can't change audio quality settings because they are grayed out, I tried uninstalling/re-installing the app. I cleared the cache as well, nothing works. I am subscribred to premium, using a family account.

Reply

Accepted Solutions
Marked as solution

Irrelevant options are greyed out if you are playing through a connect. Switch play back to the phone and all options will be available again.

View solution in original post

4 Replies
Marked as solution

Irrelevant options are greyed out if you are playing through a connect. Switch play back to the phone and all options will be available again.

You are so right! Thank you.

Hello and what does it mean then. I guess its automatic but how do I know which setting is beiing used? Im using DENON avr with spotify support. What quality music am I streaminf to my avr?
Thanks

Hardware devices stream at 320 kB/s from spotify's servers.

Suggested posts