Songs are fading.

[junior_teixxeir]

Every week my offline downloads are fading from memory and I have to download again. I have reinstalled but the problem continues.

[Maria_B]

Hey @junior_teixxeir!

Welcome to the Spotify Community.

In this case, we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over here. Then, reinstall the app following these simple steps. 

This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.

Let us know how you get on.