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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210986 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210986 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561513 Views

78 replies

3 likes

  • 561513 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463284 Views

575 replies

39 likes

Account
Free
  • 463284 Views
  • 575 replies
  • 39 likes

Next Song Button not working properly on Lock Screen

Hi!I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause button works. Previous song button works. But when I p...

Casual Listener

Hi! I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause...

D3L7A3

Casual Listener

1724 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Default Opening Screen

I guess I don't exactly know where to post this as I do not know if the IOS version has this option or not. I can't be the only one in saying that I wish there was a way to set what screen you wanted spotify to open up to. I personally don't care abo...

Regular

I guess I don't exactly know where to post this as I do not know if the IOS version has this option or not. I can't be the only one in saying that I wish there was a way to set what screen you wanted...

Maria_B

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volumen Bajo comparado con Reproductor stock de Galaxy J7

Hola como estan? Mi Smartphone es un Galaxy J7 y el volumen de Spotify es muy bajo comparado con el volumen logrado por otros reproductores en el mismo telefono. Existe alguna solución a este problema? Es un problema de la aplicación? Le a ocurrido a...

Newbie

Hola como estan? Mi Smartphone es un Galaxy J7 y el volumen de Spotify es muy bajo comparado con el volumen logrado por otros reproductores en el mismo telefono. Existe alguna solución a este problem...

Maria_B

Moderator

1820 Views

1 replies

1 likes

  • 1820 Views
  • 1 replies
  • 1 likes

CANT PLAY MUSIC OFFLINE, I HAVE PREMIUM

I cant play MUSIC Offline even tho i have premium, this started last nightHowever i still can listen yo music but just online, they downloaded songs doesnt play Offline. Hope you can help me out

Casual Listener

I cant play MUSIC Offline even tho i have premium, this started last night However i still can listen yo music but just online, they downloaded songs doesnt play Offline. Hope you can help me out

Joe

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

LAST.FM scrobbling doesnt work

Hi there, I just got myself fantastic and brand new YAMAHA RX-A740 receiver. It supports CONNECT feature but somehow when I switch from playing on my mobile speaker to YAMAHA speakers suddenly stops from adding my recently played music to LAST.FM lib...

Regular

Hi there, I just got myself fantastic and brand new YAMAHA RX-A740 receiver. It supports CONNECT feature but somehow when I switch from playing on my mobile speaker to YAMAHA speakers suddenly st...

berntm

Casual Listener

971 Views

3 replies

0 likes

  • 971 Views
  • 3 replies
  • 0 likes

Deleting the songs

How can i delete the songs more than one?I mean multipl choising.

Visitor

How can i delete the songs more than one?I mean multipl choising.

user-removed

Not applicable

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Solved!! Hemorrhaging data

Hey Guys, I am unsure if this is the place to post this - but I have noticed that this month alone, my Spotify has incurred 8.5GB of background data, which is up 50% from last month with minimal increase in usage. I have incurred $30 in overages with...

Casual Listener

Hey Guys,   I am unsure if this is the place to post this - but I have noticed that this month alone, my Spotify has incurred 8.5GB of background data, which is up 50% from last month with min...

jnorris170

Community Legend

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

Solved!! Missing downloaded songs

Yesterday I moved to Italy, we have wifi with blocked spotify so I got disconnected. I got premium account so I always use option to download songs because I travel a lot. After I finally logged in with mobile data all my dowloaded songs start acting...

Newbie

Yesterday I moved to Italy, we have wifi with blocked spotify so I got disconnected. I got premium account so I always use option to download songs because I travel a lot. After I finally logged in w...

Frank7531

Newbie

1765 Views

2 replies

0 likes

  • 1765 Views
  • 2 replies
  • 0 likes

Offline downloads partially deleted, and now their status is "waiting to download"

Random songs from my downloads were no longer saved, and their status is "waiting to download". I removed them and went to re-download the albums but they will all still say waiting, even if only one album has been added to the dl queue. Android OS, ...

Casual Listener

Random songs from my downloads were no longer saved, and their status is "waiting to download". I removed them and went to re-download the albums but they will all still say waiting, even if only one...

krug_stillo

Casual Listener

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

I have to download download my tracks almost everyday!

hi!A few days ago I bought a Galaxy S (I9003) and I installed Spotify. I downloaded all of the tracks of my playlist to listen to them with the offline mode. The problem is that everytime that I close the program or that I turn off the cellphone (I d...

Newbie

hi! A few days ago I bought a Galaxy S (I9003) and I installed Spotify. I downloaded all of the tracks of my playlist to listen to them with the offline mode. The problem is that everytime that I cl...

user-removed

Not applicable

1116 Views

5 replies

4 likes

  • 1116 Views
  • 5 replies
  • 4 likes

Spotify stops after 16-20 seconds

Does anybody have a clue what causes spotify to stop playing music after a few seconds?I have re-instaled and even downloaded the playlist i have, but still, the music stops playing after a few seconds, EVEN when its in offline mode/or when im not in...

Newbie

Does anybody have a clue what causes spotify to stop playing music after a few seconds? I have re-instaled and even downloaded the playlist i have, but still, the music stops playing after a few sec...

mrhenry77

Casual Listener

1515 Views

3 replies

2 likes

  • 1515 Views
  • 3 replies
  • 2 likes

Delete song library

I want to delete all the songs from my song library and album library but I want to keep my playlists, radios, and artists how do I do this. I need a quicker way than deleting one by one because I have over 8,000 songs. I am on android mobile (samsun...

Casual Listener

I want to delete all the songs from my song library and album library but I want to keep my playlists, radios, and artists how do I do this. I need a quicker way than deleting one by one because I ha...

Joe

Community Legend

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Crashes constantly but doesn't pause?

My music feed is constantly stopping, as in the audio isn't playing but the song is not paused. My audio is disappearing when I close my screen, when I put my phone in my pocket (no buttons pressed), when other apps are running/or is only running by ...

Newbie

My music feed is constantly stopping, as in the audio isn't playing but the song is not paused. My audio is disappearing when I close my screen, when I put my phone in my pocket (no buttons pressed),...

Joe

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Cant find the correct app?

I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?

Newbie

I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?

Maxim

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change order of songs in playlist (Android)

Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!

Casual Listener

Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!

Deebeefree

Casual Listener

1113 Views

2 replies

0 likes

  • 1113 Views
  • 2 replies
  • 0 likes

All songs greyed out

Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free) No big deal, but all my downloaded songs are gone, and every single...

Newbie

Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free)    N...

Joe

Community Legend

1048 Views

1 replies

0 likes

  • 1048 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Logouts and Unable to Detect music files from SD card

Hey I would really appreciate it if someone could help with this issue.Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot. I have tried to download playlists to listen offline in order to conserve data charges but...

Casual Listener

Hey I would really appreciate it if someone could help with this issue. Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot.  I have tried to download playli...

Flex3

Casual Listener

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline albums disappear as soon as i play an album using mobile data.

Hi, I am running Spotify app on my Samsung S7 Edge.I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when I play an non downloaded album using mobile data. Does anyone...

Newbie

Hi,   I am running Spotify app on my Samsung S7 Edge. I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when...

user-removed

Not applicable

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline downloads not working

Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data

Newbie

Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data 😑

user-removed

Not applicable

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs missing green symbol

Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline they will appear grayed out, but i can still play them...

Casual Listener

Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline the...

user-removed

Not applicable

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes