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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6902 Views

0 replies

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4G useage

I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before about the same, month before almost 700mb. Why is spot...

Newbie

I have the option to download over cellular network turned OFF and always have. However I notice in my data useage history Spotify is using quite a bit of data! Last month was 400mb, month before abo...

256 Views

0 replies

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How do I turn off suggested songs. I don't want it, I don't need it and yes, I have tried it.

My Home tab is full stuff I'm not interested in:Inspired by, discover weekly, suggestions etc. No use at all.My Browse tab is equally if not more useless.Search and library is the only thing I need but I still have to navigate through this sludge to ...

Roadie

My Home tab is full stuff I'm not interested in: Inspired by, discover weekly, suggestions etc. No use at all. My Browse tab is equally if not more useless. Search and library is the only thing I ...

Isylover

Casual Listener

1095 Views

2 replies

3 likes

  • 1095 Views
  • 2 replies
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Background data usage very high

Hello I am a premium subscriber, using android. I seem to be using a large amount of data, but never use the app unless on wifi (except for music already downloaded). From looking around, it could have been an app issue, so I uninstalled, and cleared...

Newbie

Hello   I am a premium subscriber, using android.   I seem to be using a large amount of data, but never use the app unless on wifi (except for music already downloaded). From looking a...

679 Views

0 replies

1 likes

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Superuser Contribution Offline music wont save to sd card

I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to sd card in my spotify settings which took a few ho...

Newbie

I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to...

Julian

Moderator

328 Views

1 replies

0 likes

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Superuser Contribution Download library again???

I just went on the app on my phone and it said i had it on more than 3 devices so would delete all my downloads!!!! I checked online and says only 2 but should be one as only have it on my phone. Anyone else had this issue As now have to download all...

Casual Listener

I just went on the app on my phone and it said i had it on more than 3 devices so would delete all my downloads!!!! I checked online and says only 2 but should be one as only have it on my phone. Any...

Leonardo

Roadie

409 Views

1 replies

0 likes

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Deleted songs are playing.

I need assistance with my playlist. I must have added an album by Jim Croce accidentally to my playlist. I deleted the songs but the songs are still playing even though they don't show on my playlist.

Casual Listener

I need assistance with my playlist. I must have added an album by Jim Croce accidentally to my playlist. I deleted the songs but the songs are still playing even though they don't show on my playlist.

Jasmine28

Casual Listener

3045 Views

2 replies

1 likes

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Songs available on your phone but not on desktop

Hi, There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop with the option to connect your device but it just shows an ...

Newbie

Hi,   There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop ...

350 Views

0 replies

0 likes

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Playlists, up next and save

A number of features not working for me, if I press the "..." When listening to a song, the options come up as normal. However when I select one of the options, nothing happens. So I can't save songs, can't add songs to a playlist or add songs to up ...

Newbie

A number of features not working for me, if I press the "..." When listening to a song, the options come up as normal. However when I select one of the options, nothing happens. So I can't save songs...

Joe

Community Legend

396 Views

2 replies

1 likes

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Re: Options Menu Not doing anything

Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?

Newbie

Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?

Joe

Community Legend

362 Views

1 replies

0 likes

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Options Menu Not doing anything

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing happens. I've tried restarting my app, restarting m...

Casual Listener

Hi! I'm trying to add a song to "Up Next". The options button (or three dots) works, but once I'm in that menu whenever I press anything, whether it's to share or add something to "Up Next", nothing ...

desertway

Regular

840 Views

7 replies

0 likes

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brennaning and going backwards

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the phone and the Brennan linked - paired devices need to ...

Casual Listener

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the pho...

466 Views

0 replies

0 likes

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App não reconhecia as musicas baixadas.

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e fui mudar a qualidade da musica e ele não me permit...

Newbie

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e ...

252 Views

0 replies

0 likes

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反応がない

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

Newbie

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

278 Views

0 replies

0 likes

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I can´t play musics from my local files (pc) on my phone!!! pls help me!!!

I do the steps on the spotify support but i cant play the music.1: I made a download of a music on my pc.2: I put this music on a playlist in my spotify on my pc.3: I go to my phone and put to download this playlist.But the musics from my pc are blac...

Newbie

I do the steps on the spotify support but i cant play the music. 1: I made a download of a music on my pc. 2: I put this music on a playlist in my spotify on my pc. 3: I go to my phone and put to ...

237 Views

0 replies

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[Android][Subscription] People using lucky patcher to get premium free

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

Casual Listener

I know some people who use lucky patcher to get premium for free. I feel this is unfair to the people who pay for premium. Please solve this.

adam_jordan09

Newbie

26972 Views

10 replies

1 likes

Android
Subscription
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Can't Connect to Chromecast

Hi! I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my phone (Galaxy S7) and tablet (Galaxy Tab). Does anyone have ...

Newbie

Hi!   I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my ...

320 Views

0 replies

0 likes

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Solved!! MP3s

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenient for me. thanks.

Newbie

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenien...

Hubo

Community Legend

438 Views

1 replies

0 likes

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Superuser Contribution music quality offline mode

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and sometimes stutter, you guys have any solution or someon...

Newbie

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and some...

Leonardo

Roadie

394 Views

1 replies

0 likes

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Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

Newbie

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...

254 Views

0 replies

0 likes

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Problem

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

Newbie

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

dinomight

Spotify Star

376 Views

2 replies

0 likes

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