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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107528 Views

26 replies

3 likes

  • 107528 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217505 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217505 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571737 Views

79 replies

3 likes

  • 571737 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470932 Views

577 replies

40 likes

Account
Free
  • 470932 Views
  • 577 replies
  • 40 likes

Albums keep being deleted

Hello.Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours.I have deleted my offline devices and re-installed the app. But the albums still keep being deleted.

Regular

Hello. Since a week my albums keep being deleted. They start downloading again, only to be deleted again after a few hours. I have deleted my offline devices and re-installed the app. But the album...

lengilbert

Newbie

1146 Views

7 replies

0 likes

  • 1146 Views
  • 7 replies
  • 0 likes

Double in playlist

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed.I have samsung galaxy s8 which is new. Otherwise I haven't done a...

Music Fan

Hi notice some strange issue with my playlist. Somehow there is double songs and the order isn't same. And the app of Shazams sync playlist has also other songs that i haven't Shazamed. I have samsu...

Joe

Community Legend

714 Views

1 replies

0 likes

double
problem
Samsung galaxy s8
  • 714 Views
  • 1 replies
  • 0 likes

Local Files from Desktop on Android

Hey everyone, I'm having problems with playing my local files from my computer on my android device. Can't seem how to sync them over to a different device. I created a playlist, and can locate it on the android device, however, when I toggle the dow...

Casual Listener

Hey everyone, I'm having problems with playing my local files from my computer on my android device.  Can't seem how to sync them over to a different device.  I created a playlist, and can ...

KillerDjou

Newbie

1245 Views

3 replies

1 likes

local files
local files not syncing
local files sync
  • 1245 Views
  • 3 replies
  • 1 likes

No possibility to Save music in SD card

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Newbie

Hi I have this problem. I have an SD card but in my app Spotify there isn't the option to choose to Save on my sd card

Joe

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Chromecast audio casting stops when clicking shuffle play on artist page

When casting to chromecast audio, and while music playing, going to artist page and clicking Shuffle Play, audio and casting stops. It happens every time and problem has been there for many months now Android 7.1.2App version 8.4.4.810

Newbie

When casting to chromecast audio, and while music playing, going to artist page and clicking Shuffle Play, audio and casting stops. It happens every time and problem has been there for many months no...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Spotify deleted my offline content

As the title says, Spotify has deleted my offline saved music. I had around 50 albums downloaded in total, now I have nothing. Yesterday I suddenly received this weird notification that I have exceeded the maximum allowed number of devices and all th...

Newbie

As the title says, Spotify has deleted my offline saved music. I had around 50 albums downloaded in total, now I have nothing.   Yesterday I suddenly received this weird notification that I ha...

ramoncar

Newbie

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

Can't search

Very frequently , when I try to search a song, an artist, etc. nothing happens and later it says "try again" but when I do, there are no changes.

Casual Listener

Very frequently , when I try to search a song, an artist, etc. nothing happens and later it says "try again" but when I do, there are no changes.

Astrid4

Casual Listener

2986 Views

2 replies

0 likes

  • 2986 Views
  • 2 replies
  • 0 likes

Superuser Contribution App not responsive initially when launched

Hi, I'm using Nexus 6P (Android 7.1.2).I noticed that for the recent Spotify app versions, the app is not initially responsive when I first launch the app. The home screen & menu appear fine, but when I click on a song & do an action (add song to que...

Casual Listener

Hi, I'm using Nexus 6P (Android 7.1.2). I noticed that for the recent Spotify app versions, the app is not initially responsive when I first launch the app. The home screen & menu appear fine, b...

ednghs

Casual Listener

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Solved!! Downloaded Music Disappearing

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't change any of the settings or alter anything at all. I was ...

Casual Listener

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't chan...

DaireJ

Casual Listener

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

unavailable songs

I cannot acces any of my music or searches even though I am connected to internet. I can play the music but I have to select shuffle to start the music. I have tried logging out and back in, I have looked at the playback settings but nothing seems to...

Casual Listener

I cannot acces any of my music or searches even though I am connected to internet. I can play the music but I have to select shuffle to start the music. I have tried logging out and back in, I have l...

Joe

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Android App Battery Drain

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop.Example :1am restarted phone and plugged in to charge overnight8am woke up, unconnected phone10am phone down to 80% I checked bat...

Casual Listener

I have noticed the spotify app is draining my battery since the last update even when spotify is being used on my Laptop. Example : 1am restarted phone and plugged in to charge overnight 8am wok...

June1928

Casual Listener

938 Views

2 replies

6 likes

  • 938 Views
  • 2 replies
  • 6 likes

Ford Sync (gen 1) used to, but cannot anymore, find Spotify App on Android Phone using BT

Hello,Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone. It worked when the phone was first paired, but has not worked since. Both the car (Ford Sync) and the Phone (Samsung Galaxy Note 5) have been restarted several times, bu...

Newbie

Hello, Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone.  It worked when the phone was first paired, but has not worked since.   Both the car (Ford Sync) and the ...

dockshock

Casual Listener

587 Views

1 replies

4 likes

  • 587 Views
  • 1 replies
  • 4 likes

Can't find music on sd card

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Newbie

I've set my downloaded music to save to my sd card in my S8+ but on opening the files I can't find it. Where is it?

Joe

Community Legend

938 Views

1 replies

0 likes

  • 938 Views
  • 1 replies
  • 0 likes

NeverEnding advertisement when casting to Chromecast

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and uninstalled and reinstalled Spotify on to my phone....

Newbie

I am using an Android device to cast to my Chromecast, and whenever I do that a never ending advertisement shows up and I can't get rid of it. I have rebooted the Chromecast, restarted my phone, and ...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

crashes when logging in

hi, for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Casual Listener

hi,   for the last 2 months everytime i try to log in on my device it says logging in then immediatly closes. has anyone had this issue?

Bittencourt

Spotify Star

699 Views

4 replies

0 likes

  • 699 Views
  • 4 replies
  • 0 likes

Sound fluctuating

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was an equalizer problem, so I tried to see if I could ...

Newbie

When I use Spotify on my Samsung S8 through bluetooth in my car, the sound fluctuates slightly up and down - primarily noticeable when listening to podcasts. It's just plain annoying! Thought it was ...

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

unable to stream over other apps

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Newbie

until today, ive been able to listening to music while using other apps on my mobile. now, it will not work, and it will stop streaming until I open the Spotify app again.

Joe

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Next Song Button not working properly on Lock Screen

Hi!I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause button works. Previous song button works. But when I p...

Casual Listener

Hi! I've recently upgraded my cell phone to a Huawei P10 lite, and it's driving me nuts. Whenever the phone is in the lock screen and Spotify is running, the controls show up as normal. Play/pause...

D3L7A3

Casual Listener

1735 Views

2 replies

0 likes

  • 1735 Views
  • 2 replies
  • 0 likes

Superuser Contribution Default Opening Screen

I guess I don't exactly know where to post this as I do not know if the IOS version has this option or not. I can't be the only one in saying that I wish there was a way to set what screen you wanted spotify to open up to. I personally don't care abo...

Regular

I guess I don't exactly know where to post this as I do not know if the IOS version has this option or not. I can't be the only one in saying that I wish there was a way to set what screen you wanted...

Maria_B

Moderator

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volumen Bajo comparado con Reproductor stock de Galaxy J7

Hola como estan? Mi Smartphone es un Galaxy J7 y el volumen de Spotify es muy bajo comparado con el volumen logrado por otros reproductores en el mismo telefono. Existe alguna solución a este problema? Es un problema de la aplicación? Le a ocurrido a...

Newbie

Hola como estan? Mi Smartphone es un Galaxy J7 y el volumen de Spotify es muy bajo comparado con el volumen logrado por otros reproductores en el mismo telefono. Existe alguna solución a este problem...

Maria_B

Moderator

1827 Views

1 replies

1 likes

  • 1827 Views
  • 1 replies
  • 1 likes