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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Solved!! MP3s

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenient for me. thanks.

Newbie

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenien...

Hubo

Community Legend

439 Views

1 replies

0 likes

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Superuser Contribution music quality offline mode

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and sometimes stutter, you guys have any solution or someon...

Newbie

Hi I switch to premium so I can download and still enjoy music while offline. my problem is music quality is really not good. I even change the quality to extreme. the audio volume goes down and some...

Leonardo

Roadie

397 Views

1 replies

0 likes

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Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

Newbie

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...

256 Views

0 replies

0 likes

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Problem

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

Newbie

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

dinomight

Spotify Star

377 Views

2 replies

0 likes

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Other people

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

Casual Listener

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

PoisonedLloyed

Casual Listener

659 Views

2 replies

0 likes

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Meu plano plano Premium não está funcionando

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

Newbie

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

350 Views

0 replies

1 likes

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Offline mode doesn't work

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a green sign next the tracks, then when I restart the...

Casual Listener

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a ...

Robert_W

Community Legend

496 Views

3 replies

0 likes

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Superuser Contribution La música descargada se borra y quedan ciertas canciones y no me deja volver a descargar el álbum nu

Hola. Mi música descargada se borra y quedan ciertas canciones guardadas y no me da la.opcion de volver a descargar completo el álbum nuevamente. Que pasa ?

Newbie

Hola. Mi música descargada se borra y quedan ciertas canciones guardadas y no me da la.opcion de volver a descargar completo el álbum nuevamente. Que pasa ?

Leonardo

Roadie

4429 Views

1 replies

0 likes

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Playing Bug

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

Newbie

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

254 Views

0 replies

0 likes

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Premium problem on spotify app ?

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app and reinstaling, log out and log in & clearing fil...

Newbie

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app...

234 Views

0 replies

0 likes

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BMW Integration: Questions about technical background

Hi there! First of all: I'm a BMW Technician wanting to use Spotify in my car really badly. The problem now is: Support-Page and every other thread in here are saying, that Connecteddrive and Spotify only work together in the 2016 7-Series right now....

Casual Listener

Hi there!    First of all: I'm a BMW Technician wanting to use Spotify in my car really badly.   The problem now is: Support-Page and every other thread in here are saying, that Co...

deaconblues

Music Fan

3833 Views

7 replies

7 likes

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Android app

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the screen turns black and goes back to the main home scree...

Newbie

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the scre...

218 Views

0 replies

0 likes

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Fila de musica não funciona

Olá, pessoal. Após a última atualização, houve alteração nos menus de funcionalidades das músicas, o que afetou na adição de música a fila de reprodução. Utilizo o moto G4. Gostaria de saber se é só no meu ou é um bug do sistema.

Regular

Olá, pessoal. Após a última atualização, houve alteração nos menus de funcionalidades das músicas, o que afetou na adição de música a fila de reprodução. Utilizo o moto G4. Gostaria de saber se é só ...

luizsep

Newbie

1206 Views

1 replies

1 likes

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Solved!! Eliminar todas canciones de bibliotecas

Quiero borrar todo mi play list asi eliminar la todo el registro completo pero no encuentro una opción que me permita hacerlo completo, si quiero eliminarla tengo que hacerlo canción por canción. ¿alguien sabe como hacerlo de forma rápida? Eliminé el...

Casual Listener

Quiero borrar todo mi play list asi eliminar la todo el registro completo pero no encuentro una opción que me permita hacerlo completo, si quiero eliminarla tengo que hacerlo canción por canción. ¿al...

erickst

Newbie

305287 Views

8 replies

6 likes

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Cant find storage options

Ever since the new update I haven't been able to find the storage option to store music on my SD card

Newbie

Ever since the new update I haven't been able to find the storage option to store music on my SD card

saintfrancais

Newbie

269 Views

1 replies

1 likes

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Solved!! Up next

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Regular

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Joe

Community Legend

760 Views

4 replies

0 likes

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Spotify randomly logs out and uninstalls all offline music?

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. When I log back in, all of my offline music is now ...

Casual Listener

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. ...

Lowereds15

Newbie

537 Views

3 replies

0 likes

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Continuous / Autoplay only? How do I play one song at a time?

So I use the Spotify app on a daily basis from my phone, and a certain issue has come to m attention that seems like a major design flaw: there is no way that I can see to play one individual song.When in the "Search" tab, locating the desired song u...

Casual Listener

So I use the Spotify app on a daily basis from my phone, and a certain issue has come to m attention that seems like a major design flaw: there is no way that I can see to play one individual song. ...

spaghett1

Casual Listener

1982 Views

2 replies

0 likes

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Solved!! Menu changed out of no where

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to find the "add to queue", and sometimes it doesn't ...

Casual Listener

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to...

lawlcatcorp

Casual Listener

1118 Views

5 replies

0 likes

menu
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