Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6801 Views

0 replies

7 likes

  • 6801 Views
  • 0 replies
  • 7 likes

New Google Account now can't download Playlist anymore. They say I've Spotify Playlists offlinebut..

I've just Playlist offline at my smartphone. But I've to do a new Google account and now I'm not allowed to get my Playlist offline because they say it's already offline at 3 devices. But I'm using the same smartphone since years. But had trouble wit...

Newbie

I've just Playlist offline at my smartphone. But I've to do a new Google account and now I'm not allowed to get my Playlist offline because they say it's already offline at 3 devices. But I'm using t...

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Why does spotify continually reconnect to my old iphone?

I have signed out of all accounts, and manually disconnected my two old iPhones that were listed under devices.When I'm listening on my new android phone it constantly tries to switch back to iPhone.Why?????? I'm in a rage spiral - please help!

Casual Listener

I have signed out of all accounts, and manually disconnected my two old iPhones that were listed under devices. When I'm listening on my new android phone it constantly tries to switch back to iPhon...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Solved!! Basic options no longer work

Hello, since the latest Spotify update, which was about a day ago I believe, basic things like changing the name of my playlists, sharing, deleting from the playlist and add to "up next" no longer work.While the options pop up, once I click on one of...

Casual Listener

Hello, since the latest Spotify update, which was about a day ago I believe, basic things like changing the name of my playlists, sharing, deleting from the playlist and add to "up next" no longer wo...

Will_Gortoa

Newbie

741 Views

5 replies

1 likes

  • 741 Views
  • 5 replies
  • 1 likes

Control de Volumen

Saludos, Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? Gracias!!

Newbie

Saludos,   Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? &nbs...

882 Views

0 replies

1 likes

  • 882 Views
  • 0 replies
  • 1 likes

Superuser Contribution Aplicación Lenta

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra.Saludos

Newbie

Estimados a algunos de ustedes le funciona mal la aplicación, muy lenta y se cierra. Saludos

larock83

Newbie

20814 Views

4 replies

18 likes

  • 20814 Views
  • 4 replies
  • 18 likes

Solved!! Put mixtapes on Spotify

Hi, Many of the beats that i'm seeking for aren't there because they have been released on mixtapes. Why Spotify don't put mixtapes on their network? Artists can get revenu from it even if at the start it's free stuff and users can make real playlist...

Casual Listener

Hi,   Many of the beats that i'm seeking for aren't there because they have been released on mixtapes. Why Spotify don't put mixtapes on their network? Artists can get revenu from it even if a...

danscants

Newbie

9467 Views

3 replies

0 likes

  • 9467 Views
  • 3 replies
  • 0 likes

Can't add songs to a playlist

Hello!Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist.Does anyone else have this problem and/or knows how to fix it? Greetings!

Newbie

Hello! Today an spotify update or my device (Samsung Galaxy S7 Edge) was released. Befor the update, everything was finde but now I'm not able to add new songs to any playlist. Does anyone else hav...

Danjohns85

Casual Listener

886 Views

6 replies

0 likes

  • 886 Views
  • 6 replies
  • 0 likes

Solved!! Saved songs

A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?

Casual Listener

A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?

feelikeastrangr

Community Legend

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Storage

I can nota chance the storage off my downloads on my Android Phone, i wanted to change to sd-card, but in Phone the storage under settings does not appear, i haver Android 5.1.Can anyone help me out? Thanks

Newbie

I can nota chance the storage off my downloads on my Android Phone, i wanted to change to sd-card, but in Phone the storage under settings does not appear, i haver Android 5.1. Can anyone help me ...

MattSuda

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Spotify lowers my musics sound automatically

o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please.Im using Android 6

Casual Listener

o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please. Im using Android 6

Ouzzcnn

Casual Listener

129953 Views

2 replies

0 likes

  • 129953 Views
  • 2 replies
  • 0 likes

The Chronic

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It is the same account ..

Casual Listener

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It...

Joe

Community Legend

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Solved!! Widget Becomes Inactive on Android After Closing App

Is this the correct behavior? If I restart my LG G5, the Spotify widget will be active without the app being open. After opening and closing the app, the widget becomes inactive. Slacker keeps their widget active all the time, even after shutting dow...

Regular

Is this the correct behavior?  If I restart my LG G5, the Spotify widget will be active without the app being open.  After opening and closing the app, the widget becomes inactive.   ...

Joe

Community Legend

2970 Views

3 replies

1 likes

  • 2970 Views
  • 3 replies
  • 1 likes

Playing Daily Mix

So my daily mix wont play, Im pressing the play button and it reacts but no music starts.I got internet as this only affects 2-4 mix' a time.Any idea?Thanks in advance

Casual Listener

So my daily mix wont play, Im pressing the play button and it reacts but no music starts. I got internet as this only affects 2-4 mix' a time. Any idea? Thanks in advance

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Songs won't play

I love Spotify, but for the past few weeks have found the app very unstable on my Windows phone. I've had to uninstall/reinstall several times in the last few weeks to get the thing to work offline. Reinstalled again today and songs that are download...

Casual Listener

I love Spotify, but for the past few weeks have found the app very unstable on my Windows phone. I've had to uninstall/reinstall several times in the last few weeks to get the thing to work offline. ...

Joe

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Sin Conexion a Internet

Desde la ultima actualizacion no puedo utilizar el spotify.Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora.Borre los datos, desinstale la aplicacion y la volvi a instalar y nada.Tengo una cuenta pr...

Newbie

Desde la ultima actualizacion no puedo utilizar el spotify. Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora. Borre los datos, desinstale la apli...

911 Views

0 replies

6 likes

  • 911 Views
  • 0 replies
  • 6 likes

Superuser Contribution Some downloads are randomly deleted

So, i have my downloads and all but then, at an apparently random moment some downloads get deleted and i just have to download them again. It pisses me off cause I don't have internet all the time and i have to use data traffic to listen to my music...

Newbie

So, i have my downloads and all but then, at an apparently random moment some downloads get deleted and i just have to download them again. It pisses me off cause I don't have internet all the time a...

ZullyB

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

si cancellano tutti i download su memoria sd

Buongiorno, ho un problema con i download su Android.Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata.Non riesco a trovare risposte a questo problemaGrazie a chi mi aiuta Carlo

Newbie

Buongiorno, ho un problema con i download su Android. Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata. Non riesco a trovare risposte a que...

366 Views

0 replies

0 likes

Memoria SD
  • 366 Views
  • 0 replies
  • 0 likes

Spotify startup agony on Android

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of seconds, but often several annoying minutes. It consu...

Casual Listener

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of se...

woodandrew90

Roadie

518 Views

1 replies

0 likes

Premium
  • 518 Views
  • 1 replies
  • 0 likes

Music started playing on phone whilst listening on Desktop

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in the Spotify Desktop app and the Phone was Locked. ...

Newbie

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in...

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
  • 1 likes

Solved!! Constant "now playing" notifications on Android while streaming on PC?

So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but every time the song changes the notification pops back ...

Casual Listener

So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but...

user-removed

Not applicable

51831 Views

11 replies

19 likes

  • 51831 Views
  • 11 replies
  • 19 likes