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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42118 Views
  • 65 replies
  • 25 likes
  • 42118 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 877816 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 877816 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26316 Views
  • 4 replies
  • 0 likes
  • 26316 Views
  • 4 replies
  • 0 likes

Ad freezing my account

Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely frustrating and I do not know how to fix it.

  • Newbie
  • Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely...
  • Steampunksum
  • Roadie
  • 487 Views
  • 6 replies
  • 0 likes
  • 487 Views
  • 6 replies
  • 0 likes

Ad Freezing - Behaves strangely with Bluetooth

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall and reinstall.A. Happens no matter what, with or wi...

  • Casual Listener
  • Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall ...
  • StevieNix
  • Casual Listener
  • 463 Views
  • 2 replies
  • 0 likes
  • 463 Views
  • 2 replies
  • 0 likes

SPOTİFY KAFAYI YEDİ BANADA YEDİRTTİ!!!!

Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify oturumum sürekli kendiliğinden çıkış yapıyor uygula...

  • Casual Listener
  • Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify ...
  • batuhantas01
  • Casual Listener
  • 2465 Views
  • 3 replies
  • 0 likes
  • spotify oturum kapatıyor
  • 2465 Views
  • 3 replies
  • 0 likes

Superuser Contribution Control of spotify in the notification bar

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know how fix it, if anyone can help me, that's will be ...

  • Casual Listener
  • Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know...
  • Raulsparza24
  • Casual Listener
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Ads don't play

Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.

  • Newbie
  • Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.
  • Joe
  • Community Legend
  • 720 Views
  • 1 replies
  • 0 likes
  • 720 Views
  • 1 replies
  • 0 likes

Google cast not found on Android?

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's not. It can find my Desktop and my Smart TV but not my older TV wit...

  • Regular
  • I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device.    I'm pretty sure it's connected before, I strongly remember doing so but now it's n...
  • 469 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 469 Views
  • 0 replies
  • 0 likes

I can't move my tracks to an sd card.

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

  • Casual Listener
  • There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?
  • MattSuda
  • Spotify Star
  • 17078 Views
  • 1 replies
  • 0 likes
  • sd card
  • 17078 Views
  • 1 replies
  • 0 likes

Not able to play advertisements

HeySince I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app and have to reinstall it.

  • Newbie
  • Hey Since I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app an...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

Dont want premium

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

  • Regular
  • Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen
  • Rick24
  • Regular
  • 680 Views
  • 10 replies
  • 0 likes
  • 680 Views
  • 10 replies
  • 0 likes

Solved!! Android Spotify Performance Issue: Behind the Lyrics

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8. UI was slow, and songs would randomly stop playing for up to a few minutes and then restart. Media controls wouldn't work and sometimes the entire app would simply free...

  • Casual Listener
  • I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8.  UI was slow, and songs would randomly stop playing for up to a few minutes and then restart.  Media contro...
  • Fernandez4
  • Casual Listener
  • 1119 Views
  • 1 replies
  • 1 likes
  • 1119 Views
  • 1 replies
  • 1 likes

Very slow loading at times.

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here?I have a brand new moto z so don't blame the phone!

  • Newbie
  • I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here? I have a brand new moto z so don't blame the phone!
  • Steampunksum
  • Roadie
  • 2323 Views
  • 3 replies
  • 3 likes
  • Android
  • 2323 Views
  • 3 replies
  • 3 likes

Spotify app is opening very slow on Android

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load my songs, radio, popular and so on. It's just unacceptab...

  • Newbie
  • Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load ...
  • Steampunksum
  • Roadie
  • 1568 Views
  • 3 replies
  • 0 likes
  • 1568 Views
  • 3 replies
  • 0 likes

suiciding process...

Hi all and sorry for the misleading title, im not in suiciding process im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or the music is stopped/paused for some time. (15-20min). As a result,...

  • Casual Listener
  • Hi all and sorry for the misleading title, im not in suiciding process 🙂   im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or&nbsp...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Spotify Locked Screen Player (Android 7.0)

Hello everyone:)My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but if not, what is the matter?

  • Casual Listener
  • Hello everyone:) My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but...
  • Rock-digger
  • Newbie
  • 867 Views
  • 3 replies
  • 3 likes
  • 867 Views
  • 3 replies
  • 3 likes

Bug in network selection !

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

  • Newbie
  • If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything
  • 201 Views
  • 0 replies
  • 1 likes
  • 201 Views
  • 0 replies
  • 1 likes

Solved!! Unlisted Hotkeys!

The official support article for the US Spotify hotkeys is out of date, so heres what's missing: Shift+(Left,Right) Skip five seconds back/fwdCtrl+r Toggle Repeat mode (Once, infinitely, off)Ctrl+s Toggle Shuffle on/offCtrl+Shift+a Deselect (Tested o...

  • Regular
  • The official support article for the US Spotify hotkeys is out of date, so heres what's missing:   Shift+(Left,Right)      Skip five seconds back/fwd Ctrl+r &nbs...
  • Joe
  • Community Legend
  • 605 Views
  • 6 replies
  • 2 likes
  • 605 Views
  • 6 replies
  • 2 likes

How many offline tracks ?

Hi. I'd like to know how many offline tracks I get ?

  • Casual Listener
  • Hi. I'd like to know how many offline tracks I get ?
  • Joe
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Music playlist

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

  • Newbie
  • It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Help

Freezes or just stops working when I get this adverisment, help!?

  • Newbie
  • Freezes or just stops working when I get this adverisment, help!?
  • Meepingcow
  • Newbie
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

armv6 based device

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

  • Casual Listener
  • So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?
  • Joe
  • Community Legend
  • 972 Views
  • 3 replies
  • 0 likes
  • 972 Views
  • 3 replies
  • 0 likes