Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202670 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547551 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455449 Views
571 replies
38 likes
Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.
Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.
Casual Listener
1079 Views
2 replies
0 likes
Why dont we have this? They have been working on this for two years.
Why dont we have this? They have been working on this for two years.
Casual Listener
42958 Views
27 replies
0 likes
I have a Sony Xperia XZ, fully updated, Android 7.1.1 and use Bang & Olufsen H6 headphones. Since yesterday, playback stops when my display turns off, as if I've pressed pause. Happens when I stream or play offline playlists. Tried another set of hea...
I have a Sony Xperia XZ, fully updated, Android 7.1.1 and use Bang & Olufsen H6 headphones. Since yesterday, playback stops when my display turns off, as if I've pressed pause. Happens when I str...
Roadie
1330 Views
3 replies
0 likes
Within the android app, whenever I select to play a song from the middle of a playlist spotify plays that single song, then plays the whole of playlist from the first song. I want to play from the midpoint of a playlist onwards. This is possible in t...
Within the android app, whenever I select to play a song from the middle of a playlist spotify plays that single song, then plays the whole of playlist from the first song. I want to play from the mi...
Not applicable
868 Views
1 replies
0 likes
cannot share to twitter.. already revoke access to reconnect but nothing happen
cannot share to twitter.. already revoke access to reconnect but nothing happen
Roadie
537 Views
1 replies
0 likes
Cant download the app on my phone it says its not compatible and my android is 4.4.2 kitkat version..what should i do?Im using vpn because the app isnt available in my country.
Cant download the app on my phone it says its not compatible and my android is 4.4.2 kitkat version..what should i do? Im using vpn because the app isnt available in my country.
Not applicable
616 Views
1 replies
0 likes
Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1. When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it. I tried disabling notifictions in Spotify but that has no effect. How does one stop Spotify from aut...
Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1. When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it. I tried disabling notifictions in Spo...
Not applicable
1023 Views
1 replies
0 likes
When I use Google now I can search for a song and it plays ok. When I attempt to play one of my saved playlists Spotify opens a random playlist and plays that instead. Is there a way to use Google Now to play my saved playlists on Spotify?
When I use Google now I can search for a song and it plays ok. When I attempt to play one of my saved playlists Spotify opens a random playlist and plays that instead. Is there a way to use Google No...
Not applicable
1224 Views
1 replies
8 likes
On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no pattern for what songs are missing.Now, when I go to sa...
On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no patt...
Not applicable
495 Views
1 replies
0 likes
All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there.It happend once before but my saved music was back a few hours later.
All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there. It happend once before but my saved music was bac...
Community Legend
448 Views
1 replies
0 likes
I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is missing. I'm pretty sure I didn't delete it myself...
I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is...
Newbie
739 Views
2 replies
0 likes
Help please, i have spotify with premium account on my nexus 5x android O developer preview;until yesterday all good, this morning i change telephone operator and have a new SIM.Now spotify work only on WI FI but not on 4G, it's the only app that doe...
Help please, i have spotify with premium account on my nexus 5x android O developer preview; until yesterday all good, this morning i change telephone operator and have a new SIM. Now spot...
Casual Listener
823 Views
3 replies
0 likes
So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it says turn cellular download on in settings to downl...
So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it ...
Regular
346 Views
1 replies
0 likes
How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out of 20. Can someone fix the problem? BTW. Where is sp...
How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out o...
Not applicable
1252 Views
2 replies
0 likes
Problem: Cannot scroll screen down past "Facebook or New" buttons to loginType: Android Spotify appDevice: Android 4.xDescription: Problem started after the most recent update, I was forced to re-login but the spash screen only allows to scroll left ...
Problem: Cannot scroll screen down past "Facebook or New" buttons to login Type: Android Spotify app Device: Android 4.x Description: Problem started after the most recent update, I was forced to ...
Spotify Star
961 Views
1 replies
0 likes
My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results.Then i turn online mode back on and search again and sure enough, there...
My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results. Then i turn onli...
512 Views
0 replies
1 likes
I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and select the first song for me to be able to listen to ...
I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and se...
570 Views
0 replies
1 likes
I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?
I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?
Moderator
1048 Views
1 replies
0 likes
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console....
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next so...
Not applicable
2076 Views
1 replies
14 likes
Hello all,I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.Thanks in advance for any hel...
Hello all, I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app op...
Newbie
97807 Views
20 replies
1 likes
