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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210993 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210993 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561517 Views

78 replies

3 likes

  • 561517 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463295 Views

575 replies

39 likes

Account
Free
  • 463295 Views
  • 575 replies
  • 39 likes

Superuser Contribution Spotify gift card

I recently logged on to enter the second 3 month Spotify gift card and the number took. It shows on-line that I have until 8/18 but it does not work on the phone? I keep getting the adds. It is as though it works on the computer but not on the phone ...

Newbie

I recently logged on to enter the second 3 month Spotify gift card and the number took.  It shows on-line that I have until 8/18 but it does not work on the phone?  I keep getting the adds....

user-removed

Not applicable

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle STILL not working

I've seen several threads about shuffle not working in the past and Spotify seems to have done nothing to fix this. I shuffle all of my songs and the first 20 songs will be by the same artist. I've tried sorting by title and by recently added. Nothin...

Newbie

I've seen several threads about shuffle not working in the past and Spotify seems to have done nothing to fix this. I shuffle all of my songs and the first 20 songs will be by the same artist. I've t...

Mara_F

Roadie

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly did not update

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Newbie

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Mara_F

Roadie

676 Views

2 replies

0 likes

  • 676 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descarga de canciones

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago????

Newbie

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago?...

user-removed

Not applicable

1400 Views

2 replies

0 likes

  • 1400 Views
  • 2 replies
  • 0 likes

Superuser Contribution La coda di riproduzione salta alcuni brani.

Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.

Casual Listener

Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.

ahusoski

Casual Listener

1092 Views

2 replies

0 likes

  • 1092 Views
  • 2 replies
  • 0 likes

Solved!! selecting sd card as storage

Why dont we have this? They have been working on this for two years.

Music Fan

Why dont we have this? They have been working on this for two years.

Wayaudkiss

Casual Listener

43121 Views

27 replies

0 likes

  • 43121 Views
  • 27 replies
  • 0 likes

Spotify stops when screen goes off

I have a Sony Xperia XZ, fully updated, Android 7.1.1 and use Bang & Olufsen H6 headphones. Since yesterday, playback stops when my display turns off, as if I've pressed pause. Happens when I stream or play offline playlists. Tried another set of hea...

Casual Listener

I have a Sony Xperia XZ, fully updated, Android 7.1.1 and use Bang & Olufsen H6 headphones. Since yesterday, playback stops when my display turns off, as if I've pressed pause. Happens when I str...

cadmielp

Roadie

1357 Views

3 replies

0 likes

  • 1357 Views
  • 3 replies
  • 0 likes

Superuser Contribution Listen to playlist in order from middle

Within the android app, whenever I select to play a song from the middle of a playlist spotify plays that single song, then plays the whole of playlist from the first song. I want to play from the midpoint of a playlist onwards. This is possible in t...

Newbie

Within the android app, whenever I select to play a song from the middle of a playlist spotify plays that single song, then plays the whole of playlist from the first song. I want to play from the mi...

user-removed

Not applicable

887 Views

1 replies

0 likes

  • 887 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share To Twitter Error

cannot share to twitter.. already revoke access to reconnect but nothing happen

Casual Listener

cannot share to twitter.. already revoke access to reconnect but nothing happen

Mara_F

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download

Cant download the app on my phone it says its not compatible and my android is 4.4.2 kitkat version..what should i do?Im using vpn because the app isnt available in my country.

Casual Listener

Cant download the app on my phone it says its not compatible and my android is 4.4.2 kitkat version..what should i do? Im using vpn because the app isnt available in my country.

user-removed

Not applicable

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution android alarm clock (and maybe other notifications) auto starts spotify

Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1. When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it. I tried disabling notifictions in Spotify but that has no effect. How does one stop Spotify from aut...

Newbie

Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1.  When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it.  I tried disabling notifictions in Spo...

user-removed

Not applicable

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

Superuser Contribution G Google Now doesn't play my playlist

When I use Google now I can search for a song and it plays ok. When I attempt to play one of my saved playlists Spotify opens a random playlist and plays that instead. Is there a way to use Google Now to play my saved playlists on Spotify?

Newbie

When I use Google now I can search for a song and it plays ok. When I attempt to play one of my saved playlists Spotify opens a random playlist and plays that instead. Is there a way to use Google No...

user-removed

Not applicable

1233 Views

1 replies

8 likes

  • 1233 Views
  • 1 replies
  • 8 likes

Superuser Contribution Songs randomly deleted from albums

On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no pattern for what songs are missing.Now, when I go to sa...

Newbie

On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no patt...

user-removed

Not applicable

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

music removed

All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there.It happend once before but my saved music was back a few hours later.

Newbie

All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there. It happend once before but my saved music was bac...

feelikeastrangr

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Liked from Radio Playlist Missing

I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is missing. I'm pretty sure I didn't delete it myself...

Casual Listener

I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is...

onebakednoodle

Newbie

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

spotify don't work in 4g

Help please, i have spotify with premium account on my nexus 5x android O developer preview;until yesterday all good, this morning i change telephone operator and have a new SIM.Now spotify work only on WI FI but not on 4G, it's the only app that doe...

Casual Listener

Help please,   i have spotify with premium account on my nexus 5x android O developer preview; until yesterday all good, this morning i change telephone operator and have a new SIM. Now spot...

andre88

Casual Listener

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Help with downloading

So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it says turn cellular download on in settings to downl...

Regular

So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it ...

matty1610

Regular

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle wont disable

How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out of 20. Can someone fix the problem? BTW. Where is sp...

Visitor

How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out o...

user-removed

Not applicable

1274 Views

2 replies

0 likes

  • 1274 Views
  • 2 replies
  • 0 likes

Android App - Cannot scroll to "Login" Button (╯°□°)╯︵ ┻━┻

Problem: Cannot scroll screen down past "Facebook or New" buttons to loginType: Android Spotify appDevice: Android 4.xDescription: Problem started after the most recent update, I was forced to re-login but the spash screen only allows to scroll left ...

Newbie

Problem: Cannot scroll screen down past "Facebook or New" buttons to login Type: Android Spotify app Device: Android 4.x Description: Problem started after the most recent update, I was forced to ...

osornios

Spotify Star

973 Views

1 replies

0 likes

Login
Other
  • 973 Views
  • 1 replies
  • 0 likes

Playlist keeps "forgetting" songs but not really.

My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results.Then i turn online mode back on and search again and sure enough, there...

Newbie

My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results. Then i turn onli...

521 Views

0 replies

1 likes

  • 521 Views
  • 0 replies
  • 1 likes