Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
  • 376221 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

  • 7563 Views
  • 0 replies
  • 7 likes

Equalizer not showing up on new phone

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option.

Newbie

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option. 

Joe

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!! S8 Doesn't show playback controls in notification panel

Hi, I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do. In doing so, I probably messed up Spotify. As now the " '<<' '>' '>>' " ...

Casual Listener

Hi,   I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do.   In ...

monkeh_studio

Casual Listener

21021 Views

2 replies

1 likes

  • 21021 Views
  • 2 replies
  • 1 likes

I can't see the full Behind the Lyrics feature

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screenshot. I can't find a way of getting rid of it or making the box larg...

Newbie

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screensh...

VioletaSpotify

Regular

7348 Views

1 replies

3 likes

  • 7348 Views
  • 1 replies
  • 3 likes

Connected to wifi but cant download songs

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Ive tried turning that option off and connecting to w...

Newbie

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Iv...

NF_be

Newbie

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Unable to Search for Another User When Sharing

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing directly to other users within the app any more? I ...

Regular

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing ...

Jacob

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Solved!! Local Files won't download on my Samsung s8

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1000 songs. I'm on the same network ive reinstalled ...

Casual Listener

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1...

Foeland

Casual Listener

2160 Views

2 replies

0 likes

  • 2160 Views
  • 2 replies
  • 0 likes

"Back 15s" on the quick access menu is not working as intended

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply ridiculous that such a glaring error made it's way to ...

Newbie

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply rid...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify starts playing after it's been paused for a long time

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and after I turn my alarm off in the morning. I've turned ...

Casual Listener

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and aft...

kdmo1005

Casual Listener

1168 Views

2 replies

0 likes

  • 1168 Views
  • 2 replies
  • 0 likes

Losing my downloads

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please could someone help I see lots of people seem to hav...

Casual Listener

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please ...

hotnspicyyyyyy

Roadie

1704 Views

3 replies

0 likes

  • 1704 Views
  • 3 replies
  • 0 likes

Superuser Contribution Opçao de armazenamento no cartao sd sumiu.

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

Casual Listener

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

user-removed

Not applicable

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

[Android] Auto Shuffle that cant be stopped is a deal breaker.

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please the label and generate sales of **bleep**. Just now...

Newbie

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please ...

567 Views

0 replies

0 likes

Android
  • 567 Views
  • 0 replies
  • 0 likes

Não estou conseguindo passar as musicas baixadas para o armazenamento externo SD

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o meu app no dia 31/05/2017 para sua ultima versão e sumi...

Newbie

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution Det går inte att spela upp låtar

Hej! Förut gick det att spela upp alla låtar vid anslutning till nätverk, men nu funkar det inte längre! Min spotify på android fungerar alltså inte. Jag har testat med flera konton, raderat och startat om hela skiten men det fungerar fortfarande int...

Newbie

Hej! Förut gick det att spela upp alla låtar vid anslutning till nätverk, men nu funkar det inte längre! Min spotify på android fungerar alltså inte. Jag har testat med flera konton, raderat och star...

zebra44

Newbie

2509 Views

2 replies

0 likes

  • 2509 Views
  • 2 replies
  • 0 likes

Solved!! Connexion data

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non hello I would like to know if I let spotify in connection mode, the music I have downloaded fo...

Casual Listener

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non   hello I would like to know i...

BossKo-23-

Casual Listener

2168 Views

5 replies

0 likes

  • 2168 Views
  • 5 replies
  • 0 likes

HOW DO I SAVE ALL SONGS IN AN ALBUM AT ONCE?

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs? If not, you guys should implement it because it's boring and slow to save them one by on...

Visitor

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs?   If not, you guys should impl...

user-removed

Not applicable

1214 Views

2 replies

0 likes

  • 1214 Views
  • 2 replies
  • 0 likes

Issue downloading my library.

I have my library set to download. but recently it has been deleting itself on multiple occasions aswell as unchecking the option.Does anyone know of anyway to fix this? I am using a Samsung s6 latest version of Spotify. Thanks

Newbie

I have my library set to download. but recently it has been deleting itself on multiple occasions aswell as unchecking the option. Does anyone know of anyway to fix this? I am using a Samsung s6 l...

aljohnston112

Regular

1224 Views

1 replies

0 likes

  • 1224 Views
  • 1 replies
  • 0 likes

Solved!! Problemas samsung galaxy s5

Desde la actualización del 5 de octubre dejo de funcionar la app en los samsung galaxy s5, soy usuario premium y viendo que esta app lanza actualizaciones asi sin hacer pruebas para que los usuarios las hagan y vernos afectados por sus mal programaci...

Newbie

Desde la actualización del 5 de octubre dejo de funcionar la app en los samsung galaxy s5, soy usuario premium y viendo que esta app lanza actualizaciones asi sin hacer pruebas para que los usuarios ...

adomiz

Newbie

8120 Views

26 replies

4 likes

Samsung Galaxy S5 Spotify
  • 8120 Views
  • 26 replies
  • 4 likes

Volume steps too big

Hy everybodyi often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud.Please make smaller steps...

Newbie

Hy everybody i often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud. Ple...

1782 Views

0 replies

26 likes

  • 1782 Views
  • 0 replies
  • 26 likes

Back music not working by earphone button in Motorola Moto Maxx cellphone

Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone.Somebody help me?

Casual Listener

Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone. Somebody h...

marcoos_nike

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes