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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387972 Views

545 replies

34 likes

Account
Free
  • 387972 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8049 Views

0 replies

7 likes

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DOWNLOADED SONGS ARE MISSING AGAIN!

For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!

Newbie

For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!

EPIPHONE99

Newbie

979 Views

2 replies

1 likes

  • 979 Views
  • 2 replies
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Can't share to tumblr

Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now when i share to tumblr after my app updated, it just ...

Newbie

Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now wh...

jdbpogo

Newbie

1291 Views

1 replies

0 likes

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  • 1 replies
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Why i haven't daily mix on my account?

Hiim usuing Spotify on my Android device and also on my desktop but i havn't "my daily mix" in my account.how do i active that on my account ? thanks

Casual Listener

Hi im usuing Spotify on my Android device and also on my desktop but i havn't "my daily mix" in my account. how do i active that on my account ? 😞 thanks

rohammm

Casual Listener

1338 Views

2 replies

0 likes

  • 1338 Views
  • 2 replies
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sound settings

I have set my spotify to an incredibly bad sound out of spotify .. understands that on the phone it plays a nice sound but when it's going to play in my earphone or chromecast it's terribly bad sound. I think I've got a click on something that I do n...

Casual Listener

I have set my spotify to an incredibly bad sound out of spotify .. understands that on the phone it plays a nice sound but when it's going to play in my earphone or chromecast it's terribly bad sound...

cadmielp

Roadie

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
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Solved!! S8 No password required to open phone while using spotify

I reckon I did this by mistake - messing with settings. But when I'm running Spotify there is no password required to unlock my phone. I like to have my phone passworded at all times but can't figure out how to change this setting back at all. I've l...

Casual Listener

I reckon I did this by mistake - messing with settings.   But when I'm running Spotify there is no password required to unlock my phone.   I like to have my phone passworded at all time...

Joe

Community Legend

2351 Views

3 replies

0 likes

  • 2351 Views
  • 3 replies
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All downloaded albums disappear from android phone daily

Starting recently and with greater regularly (now daily) I find that all the downloaded albums have deleted from my android phone. Strangely playlists are not affected, but every day this week I find all my albums have gone. I download them again ove...

Newbie

Starting recently and with greater regularly (now daily) I find that all the downloaded albums have deleted from my android phone. Strangely playlists are not affected, but every day this week I find...

Fergal2808

Newbie

572 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Android app - Wake lock

Hello! I wanted to give some (android) developer feedback since I recently discovered that even though I had spotify installed on my Samsung S6 Edge+ (SM-G926F), I have not opened or used spotify, and it uses ± 90mb of data per month, and 3hr and 30m...

Newbie

Hello!   I wanted to give some (android) developer feedback since I recently discovered that even though I had spotify installed on my Samsung S6 Edge+ (SM-G926F), I have not opened or used&nb...

1221 Views

0 replies

1 likes

Android
Other
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  • 0 replies
  • 1 likes

Equalizer not showing up on new phone

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option.

Newbie

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option. 

Joe

Community Legend

691 Views

1 replies

0 likes

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  • 1 replies
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Solved!! S8 Doesn't show playback controls in notification panel

Hi, I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do. In doing so, I probably messed up Spotify. As now the " '<<' '>' '>>' " ...

Casual Listener

Hi,   I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do.   In ...

monkeh_studio

Casual Listener

21043 Views

2 replies

1 likes

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  • 2 replies
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I can't see the full Behind the Lyrics feature

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screenshot. I can't find a way of getting rid of it or making the box larg...

Newbie

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screensh...

VioletaSpotify

Regular

7372 Views

1 replies

3 likes

  • 7372 Views
  • 1 replies
  • 3 likes

Connected to wifi but cant download songs

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Ive tried turning that option off and connecting to w...

Newbie

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Iv...

NF_be

Newbie

802 Views

1 replies

0 likes

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  • 1 replies
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Unable to Search for Another User When Sharing

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing directly to other users within the app any more? I ...

Regular

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing ...

Jacob

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Solved!! Local Files won't download on my Samsung s8

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1000 songs. I'm on the same network ive reinstalled ...

Casual Listener

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1...

Foeland

Casual Listener

2174 Views

2 replies

0 likes

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"Back 15s" on the quick access menu is not working as intended

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply ridiculous that such a glaring error made it's way to ...

Newbie

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply rid...

332 Views

0 replies

0 likes

  • 332 Views
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Superuser Contribution Spotify starts playing after it's been paused for a long time

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and after I turn my alarm off in the morning. I've turned ...

Casual Listener

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and aft...

kdmo1005

Casual Listener

1191 Views

2 replies

0 likes

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Losing my downloads

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please could someone help I see lots of people seem to hav...

Casual Listener

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please ...

hotnspicyyyyyy

Roadie

1725 Views

3 replies

0 likes

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Superuser Contribution Opçao de armazenamento no cartao sd sumiu.

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

Casual Listener

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

user-removed

Not applicable

614 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Android] Auto Shuffle that cant be stopped is a deal breaker.

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please the label and generate sales of **bleep**. Just now...

Newbie

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please ...

570 Views

0 replies

0 likes

Android
  • 570 Views
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Não estou conseguindo passar as musicas baixadas para o armazenamento externo SD

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o meu app no dia 31/05/2017 para sua ultima versão e sumi...

Newbie

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes