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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217448 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217448 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571652 Views

79 replies

3 likes

  • 571652 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Superuser Contribution Músicas offline

Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.

Newbie

Assinei Spotify há pouco tempo, e gostei bastante, porém queria saber se é possível baixar somente uma música de um álbum por exemplo, ou tem que ser todas as músicas do álbum.

user-removed

Not applicable

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes my offline albums

Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted. My Spotify is up to date and i have enoughe storage free. I already redownloaded the app but no...

Newbie

Every few weeks Spotify deltes my downloaded albums which is pretty annoying. The downloaded playlist are still downloaded only the albums are affecteted.   My Spotify is up to date and i have...

user-removed

Not applicable

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Spotify starts after pop up ads or phone alarm goes off

I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my alarm clock goes off, Spotify starts playing music fr...

Casual Listener

I feel like I may be the only person with this issue right now. Just to get it out of the way I have a S7 Edge all apps and the phone are updated. The issue is if I am playing a game or even if my al...

Agnostos

Casual Listener

1449 Views

2 replies

1 likes

  • 1449 Views
  • 2 replies
  • 1 likes

Superuser Contribution Phone calls

Hello everyone!Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to shut it off.Anyone know how i can shut this off?Thank you...

Newbie

Hello everyone! Everytime i miss a phone call or a phone call i have ends, a song on spotify starts playing and its VERY annoying, its also draining my battery fast when im not near my phone to sh...

user-removed

Not applicable

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now

Newbie

I have buyed spotify premium, and i have a long code. I dont know what to do now. I cant listen offline right now

user-removed

Not applicable

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Ad Language Incorrect

I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language. Spotify says to click on the down arrow in the upper right corner to change my language, but my account settings don't e...

Casual Listener

I have searched the community, and spotify's help, and can't find any way to tell spotify to make my ads in the english language.   Spotify says to click on the down arrow in the upper right c...

Joe

Community Legend

1953 Views

3 replies

0 likes

  • 1953 Views
  • 3 replies
  • 0 likes

Who would I contact on an issue I had with my Spotify. I had these songs and many more saved on my p

I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username and password so I redid them. When I got back in, al...

Casual Listener

I signed up for Spotify over a year ago. I had save a ton of songs on my Library. About two weeks ago, when I went to Spotify on my phone, I had to log in to my account. I had forgotten my username a...

Joe

Community Legend

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Mobile

Why spotify does not work with the mobile network?

Newbie

Why spotify does not work with the mobile network?

Joe

Community Legend

684 Views

1 replies

1 likes

  • 684 Views
  • 1 replies
  • 1 likes

Solved!! Bluetooth "Wave" Adds

Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these adds on the top banner but I can't figure out a way...

Newbie

Hello, I was wondering if there was anyway to turn off the constant adds to connect to the "wave" app when I connect to my cars Bluetooth. I have premium so I would think there's a way to stop these ...

Joe

Community Legend

1687 Views

1 replies

0 likes

  • 1687 Views
  • 1 replies
  • 0 likes

Solved!! Zte max pro not downloading music

My phone doesnt wanna download music offline, im using a zte max pro, i have it activated as cellular data to download but it still wont download offline, the notification for downloading shows ontop but it goes away in a couple of seconds, and in th...

Casual Listener

My phone doesnt wanna download music offline, im using a zte max pro, i have it activated as cellular data to download but it still wont download offline, the notification for downloading shows ontop...

Joe

Community Legend

4594 Views

4 replies

0 likes

  • 4594 Views
  • 4 replies
  • 0 likes

Album I used to have inexplicably missing from spotify now

Hey guys so a while ago an album called Backspacer by pearl jam was removed from my library save for two random songs from it, when I goto the album from my library there is no option to see the full album and if I goto the Pearl jam artist page the ...

Newbie

Hey guys so a while ago an album called Backspacer by pearl jam was removed from my library save for two random songs from it, when I goto the album from my library there is no option to see the full...

Joe

Community Legend

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Samsung S6 Nougat no control panel5

Hey. Since I updated to Android nougat I don't see Spotify in my control panel or lock screen my friend has the same problem. What can we do

Newbie

Hey. Since I updated to Android nougat I don't see Spotify in my control panel or lock screen my friend has the same problem. What can we do

Joe

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Unable to Stream with Restricted Background Data

Hello, I recently purchased a Spotify Premium subscription, and started using it on my Android phone (2013 Moto X). I used Pandora all the time, and never had a problem with the amount of data it consumed, so I thought the same would be true for Spot...

Casual Listener

Hello,   I recently purchased a Spotify Premium subscription, and started using it on my Android phone (2013 Moto X). I used Pandora all the time, and never had a problem with the amount of ...

skyt4r

Music Fan

14118 Views

9 replies

2 likes

  • 14118 Views
  • 9 replies
  • 2 likes

S8+ Full screen artwork with lock screen

Many updates ago, there was the ability for spotify to have full screen/lock screen artwork. You would shut off the screen, then wake it back up, and you'd see the entire acreen taken up by the current song you're listening to.Is there a way, on the ...

Gig Goer

Many updates ago, there was the ability for spotify to have full screen/lock screen artwork. You would shut off the screen, then wake it back up, and you'd see the entire acreen taken up by the curre...

1730 Views

0 replies

1 likes

album artwork
Android
full screen
lock screen
s8+
  • 1730 Views
  • 0 replies
  • 1 likes

Can't sing in my account whit Facebook

Some many times I've Try and I can't logging. I don't have any idea what to do, can you help me?

Newbie

Some many times I've Try and I can't logging. I don't have any idea what to do, can you help me?

justinewin_

Roadie

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Solved!! Transferência de dados para o Micro SD que não finaliza.

Coloquei para transferir os dados da memória interna para o SD e o Spotify não finaliza nunca, o que fazer?

Newbie

Coloquei para transferir os dados da memória interna para o SD e o Spotify não finaliza nunca, o que fazer?

Lyandral

Casual Listener

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify gift card

I recently logged on to enter the second 3 month Spotify gift card and the number took. It shows on-line that I have until 8/18 but it does not work on the phone? I keep getting the adds. It is as though it works on the computer but not on the phone ...

Newbie

I recently logged on to enter the second 3 month Spotify gift card and the number took.  It shows on-line that I have until 8/18 but it does not work on the phone?  I keep getting the adds....

user-removed

Not applicable

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle STILL not working

I've seen several threads about shuffle not working in the past and Spotify seems to have done nothing to fix this. I shuffle all of my songs and the first 20 songs will be by the same artist. I've tried sorting by title and by recently added. Nothin...

Newbie

I've seen several threads about shuffle not working in the past and Spotify seems to have done nothing to fix this. I shuffle all of my songs and the first 20 songs will be by the same artist. I've t...

Mara_F

Roadie

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly did not update

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Newbie

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Mara_F

Roadie

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Descarga de canciones

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago????

Newbie

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago?...

user-removed

Not applicable

1424 Views

2 replies

0 likes

  • 1424 Views
  • 2 replies
  • 0 likes