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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395201 Views

546 replies

35 likes

Account
Free
  • 395201 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8408 Views

0 replies

7 likes

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Solved!! Connexion data

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non hello I would like to know if I let spotify in connection mode, the music I have downloaded fo...

Casual Listener

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non   hello I would like to know i...

BossKo-23-

Casual Listener

2227 Views

5 replies

0 likes

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HOW DO I SAVE ALL SONGS IN AN ALBUM AT ONCE?

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs? If not, you guys should implement it because it's boring and slow to save them one by on...

Visitor

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs?   If not, you guys should impl...

user-removed

Not applicable

1238 Views

2 replies

0 likes

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Issue downloading my library.

I have my library set to download. but recently it has been deleting itself on multiple occasions aswell as unchecking the option.Does anyone know of anyway to fix this? I am using a Samsung s6 latest version of Spotify. Thanks

Newbie

I have my library set to download. but recently it has been deleting itself on multiple occasions aswell as unchecking the option. Does anyone know of anyway to fix this? I am using a Samsung s6 l...

aljohnston112

Regular

1238 Views

1 replies

0 likes

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Solved!! Problemas samsung galaxy s5

Desde la actualización del 5 de octubre dejo de funcionar la app en los samsung galaxy s5, soy usuario premium y viendo que esta app lanza actualizaciones asi sin hacer pruebas para que los usuarios las hagan y vernos afectados por sus mal programaci...

Newbie

Desde la actualización del 5 de octubre dejo de funcionar la app en los samsung galaxy s5, soy usuario premium y viendo que esta app lanza actualizaciones asi sin hacer pruebas para que los usuarios ...

adomiz

Newbie

8315 Views

26 replies

4 likes

Samsung Galaxy S5 Spotify
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Volume steps too big

Hy everybodyi often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud.Please make smaller steps...

Newbie

Hy everybody i often listen Spotify with my Denon Heos System. Unfortunately are the Step Sizes too big. If the music is too quite you press @ the phone one step louder, its already too loud. Ple...

1814 Views

0 replies

26 likes

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Back music not working by earphone button in Motorola Moto Maxx cellphone

Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone.Somebody help me?

Casual Listener

Hi! I don't know it this option in Spotify because it's never worked for me. But a friend mine show me the option working perfectly, and it's very helpful, but don't work in my cellphone. Somebody h...

marcoos_nike

Casual Listener

775 Views

2 replies

0 likes

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Spotify Connect does not work @denon avr-x1200w

After last update of Spotify app on my Samsung S6 it loses connection after a feew seconds upp to 10 minutes and having trouble to reconnect to my reciver Denon AVR-X1200W.Restart both reciver router and mobile to get it going again.

Newbie

After last update of Spotify app on my Samsung S6 it loses connection after a feew seconds upp to 10 minutes and having trouble to reconnect to my reciver Denon AVR-X1200W. Restart both reciver rout...

534 Views

0 replies

0 likes

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Embedded Spotify Play Button can't open spotify app from android browser. intent: produces an error

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not available'. To test this please visit Spotify Play Button...

Casual Listener

On Android devices browsers, clicking on an embbeded Spotify Play Button should open native Spotify app. However, most times this does not happen because the browser throws an error: 'Page not a...

tawalu

Newbie

3793 Views

3 replies

4 likes

Android
browser
embed
iframe
Play Button
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Paused song resumes after any system sound

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was playing before the system event. An example of what happen...

Casual Listener

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was pl...

Joe

Community Legend

2431 Views

3 replies

0 likes

bug android
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Import local files

Hi, everyone.I'm having some troubles to import songs of my cellphone to listen on Spotify.In my app there isn't the option to import the local files and I don't know what to do.I tried to update many times the app, and, even doing this, I can't have...

Newbie

Hi, everyone. I'm having some troubles to import songs of my cellphone to listen on Spotify. In my app there isn't the option to import the local files and I don't know what to do. I tried to upda...

Joe

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
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Where is the Menu button?

Hi, I know it sounds silly but I can not find the menu button, I turned the screen brightness right up to help me locate it but couldn't find it.Supposedly it's in the top left but I haven't found it... if someone could help me that'd be great!

Casual Listener

Hi, I know it sounds silly but I can not find the menu button, I turned the screen brightness right up to help me locate it but couldn't find it. Supposedly it's in the top left but I haven't found ...

lissyangel19

Casual Listener

16713 Views

2 replies

2 likes

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  • 2 replies
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Sena support?

I just got a Sena 10S for my Motorcycle Helmet, but I can't play music from spotify through it. I'm using a Google Pixel XL currently running 7.1.2. Any ideas?

Newbie

I just got a Sena 10S for my Motorcycle Helmet, but I can't play music from spotify through it.   I'm using a Google Pixel XL currently running 7.1.2.   Any ideas?

907 Views

0 replies

0 likes

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Dowloaded song dissappear

I have had a premium account for over a year now and I download most of my music to listen to offline. Ever 1/2 months my app removes my dowloaded offline access. The tracks are still there but not available offline? I have had 3 different phone and ...

Casual Listener

I have had a premium account for over a year now and I download most of my music to listen to offline. Ever 1/2 months my app removes my dowloaded offline access. The tracks are still there but not a...

Chan31

Newbie

673 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

chromecast group audio

Hi,I use chromecast group audio. It's perfect with Google music, SoundCloud...On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract...Plz, help us. It make too long time...Nicolas

Newbie

Hi, I use chromecast group audio. It's perfect with Google music, SoundCloud... On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract... Plz, help us....

238 Views

0 replies

0 likes

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"Loading..." infinity

In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it.Same problem on Windows10

Casual Listener

In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it. Same problem on Windows10

313 Views

0 replies

0 likes

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Solved!! "Go online to download" Except, I have.

My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I've downloaded what I want. I go to play a song on my...

Casual Listener

My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I'v...

rowrowrowyerboa

Casual Listener

5024 Views

2 replies

0 likes

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Music data wont delete

I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninstalled the app and re downloaded it, but every time ...

Newbie

I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninst...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Low performing solved by removing local data

Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was solved when I removed the 6 gigas of music I had in ...

Casual Listener

Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was s...

367 Views

0 replies

0 likes

Android
Search
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spotify keeps deleting my downloaded music

hispotify keeps deleting my musica few weeks back it just deleted half, i downloaded it agaon, all was finetwo days ago it deleted all my downloaded songs but one (yay)i dont have wifi at home so today i went into uni and downloaded all my 3200 songs...

Music Fan

hi spotify keeps deleting my music a few weeks back it just deleted half, i downloaded it agaon, all was fine two days ago it deleted all my downloaded songs but one (yay) i dont have wifi at hom...

Lifeloverr

Music Fan

600 Views

2 replies

0 likes

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Suggested Songs keep playing

I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, non-stop. Even for Spotify free, this is excessive. I...

Visitor

I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, no...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes