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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195827 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195827 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537453 Views

78 replies

3 likes

  • 537453 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442588 Views

565 replies

37 likes

Account
Free
  • 442588 Views
  • 565 replies
  • 37 likes

still offline

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Casual Listener

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Sonnopesante

Newbie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution All downloaded songs erased and signoff automatically

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory from other files or doc explorer. How do I solve this ...

Newbie

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory fro...

user-removed

Not applicable

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud burst of sound on first play each day

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts.I'm on a galaxy s8 with security patch from may 1st.Spotify version 8.4.4.810Samsung equali...

Newbie

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts. I'm on a galaxy s8 with security pat...

user-removed

Not applicable

975 Views

1 replies

0 likes

bug
loud
Sound burst
  • 975 Views
  • 1 replies
  • 0 likes

Can´t Change saving Files on SD-Card

Hi there, I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t change the place to save the music to my SD-Card. Normaly there i...

Regular

Hi there,   I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t chang...

Joe

Community Legend

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Superuser Contribution samsung s6 edge con denon avr s710w

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo la misma red.. que puede ser?

Newbie

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo...

user-removed

Not applicable

1126 Views

1 replies

0 likes

  • 1126 Views
  • 1 replies
  • 0 likes

S7 edge no internet connection, but internet go well with all others apps

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps page from crome. i've tryed to reinstall and i saw i...

Casual Listener

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps p...

Francescoarnald

Casual Listener

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

When I click on a daily mix, I can't switch daily mixes

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because I can't switch if I don't like the the song.

Visitor

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because...

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Spotify don't work

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

Visitor

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

user-removed

Not applicable

1739 Views

5 replies

0 likes

  • 1739 Views
  • 5 replies
  • 0 likes

Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

Visitor

Hi ! I can't find the party mode to have a non-stop DJ mix....

Joe

Community Legend

11464 Views

5 replies

0 likes

  • 11464 Views
  • 5 replies
  • 0 likes

Downloaded songs disappeared after automatic logout in Cuba. Songs are still taking up storage.

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged out and cannot connect because there is no Internet.S...

Casual Listener

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged ou...

frederii

Casual Listener

2019 Views

2 replies

0 likes

Android
cuba
oneplus 2
  • 2019 Views
  • 2 replies
  • 0 likes

Saving and sending a QR code on Android (Galaxy S7)

Hello I wonder if anyone can help Please!I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "Share" but that just sends a link and some text, doesn'...

Casual Listener

Hello I wonder if anyone can help Please! I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "...

978 Views

0 replies

1 likes

  • 978 Views
  • 0 replies
  • 1 likes

Solved!! streaming to airplay device on android?

Hi all, I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my airplay device connected to my stereo without my device being rooted. W...

Casual Listener

Hi all,    I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my air...

alexkgl

Newbie

90350 Views

8 replies

2 likes

  • 90350 Views
  • 8 replies
  • 2 likes

CM Locker - album art

In my Android device application uses CM Locker. On the device Sony Xperia M5, Android 6.0 mi from the lock screen display album art. On older devices M2 Xperia Android 5.1.1 my album art display. In the past, however, I did not have this problem, I ...

Roadie

In my Android device application uses CM Locker. On the device Sony Xperia M5, Android 6.0 mi from the lock screen display album art. On older devices M2 Xperia Android 5.1.1 my album art display. In...

user-removed

Not applicable

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

'geen opslagruimte gevonden' ('no memory space found') on Sony Z5: Spotify cannot be opened anymore

I recently replaced my Sony Z2 for a Sony Z5. On my Z2 Spotify worked perfectly and I expected the same with my Z5. I downloaded the most recent Spotify app and installed it on my Z5 and everything appeared to be working. I can open Spotify (Premium)...

Newbie

I recently replaced my Sony Z2 for a Sony Z5.   On my Z2 Spotify worked perfectly and I expected the same with my Z5.   I downloaded the most recent Spotify app and installed it on my Z...

Wimm0

Newbie

1587 Views

5 replies

3 likes

  • 1587 Views
  • 5 replies
  • 3 likes

Cant download spotify in spain or andorra

I've recently got a galaxy S7 in Andorra and when i try to find spotify on the app store it doesn't show up. If I look through the browser I can find the link to install but when I click on it it takes me to right page on the app store but it says th...

Newbie

I've recently got a galaxy S7 in Andorra and when i try to find spotify on the app store it doesn't show up. If I look through the browser I can find the link to install but when I click on it it tak...

AASU

Newbie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

How do I exit the latest version?

The latest version of the Android app doesn't seem to have a Close/Exit function. When I finish listening, I don't want it running in the background.

Newbie

The latest version of the Android app doesn't seem to have a Close/Exit function. When I finish listening, I don't want it running in the background.

kingpetty-ca

Newbie

1082 Views

4 replies

1 likes

  • 1082 Views
  • 4 replies
  • 1 likes

Parrot asteroid spotify problem PLEASE HELP

Ive recently had a parrot asteroid ftted in my car. Ive signed in and everything is working fine, apart from it wont load any of my playlists up apart from the 'starred' playlist which just says 'loading' underneath but just stays like it forever loa...

Newbie

Ive recently had a parrot asteroid ftted in my car. Ive signed in and everything is working fine, apart from it wont load any of my playlists up apart from the 'starred' playlist which just says 'loa...

Toutouille83

Newbie

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Spotify app is going to connect with unexpected bluetooth device.[Bluetooth/AVRCP]

I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. It seems that Spotify will connect by bluetooth or b...

Newbie

I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. I...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Google Play gift card to purchase Premium?

Hello, I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in some places that it isn't true and I read in some places that...

Newbie

Hello,   I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in...

user-removed

Not applicable

67452 Views

8 replies

8 likes

card
Gift Card
google play
Premium
Spotify Premium
  • 67452 Views
  • 8 replies
  • 8 likes

Issue Downloading Albums Or Playlists

Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration options to enable it... I attached two images

Casual Listener

Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration...

LarenzMejia

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes