Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118831 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239743 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600620 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493048 Views
581 replies
42 likes
I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?
I cant seem to fine the Spotify Ltd app for my new samsung galaxy phone, only Spotify magiccloud and that looks completly different and I cant log in anywhere!?
Spotify Star
417 Views
1 replies
0 likes
Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!
Could someone please walk me through how to change the order of tracks in a playlist on the Android app? Cheers!
Casual Listener
1134 Views
2 replies
0 likes
Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free) No big deal, but all my downloaded songs are gone, and every single...
Hello ive had spotify premium for a while using debit as a payment, my subscription has been revoked and I do not see the debit option there anymore (guess thats why I now have free) N...
Community Legend
1100 Views
1 replies
0 likes
Hey I would really appreciate it if someone could help with this issue.Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot. I have tried to download playlists to listen offline in order to conserve data charges but...
Hey I would really appreciate it if someone could help with this issue. Just recently bought a new Galaxy S8 and decided to give spotify permium service a shot. I have tried to download playli...
Casual Listener
608 Views
2 replies
0 likes
Hi, I am running Spotify app on my Samsung S7 Edge.I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when I play an non downloaded album using mobile data. Does anyone...
Hi, I am running Spotify app on my Samsung S7 Edge. I have recently noticed that all of my offline content (albums) keep disappearing and I today I have realised that this is triggered when...
Not applicable
453 Views
1 replies
0 likes
Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data
Why are my downloaded songs not available offline (using an android) !? Tried clearing data and cache and tried reinstalling the app...still not working and it's eating up my data 😑
Not applicable
495 Views
1 replies
0 likes
Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline they will appear grayed out, but i can still play them...
Im have premium and fot some reason most my songs lose the download symbol. But it does not give me the option to download them separately unless i hit downlpad over an album or playlist. Offline the...
Not applicable
613 Views
1 replies
0 likes
Hola! Tengo un problema, le puse a mi telefono lg xscreen una tarjeta sd de 4 gb y realize el proceso para pasar la musica descargada con spotify a ella, todo empezo bien pero ahora lleva muchi tiempo trabado en el mismo punto, que se puede hacer?
Hola! Tengo un problema, le puse a mi telefono lg xscreen una tarjeta sd de 4 gb y realize el proceso para pasar la musica descargada con spotify a ella, todo empezo bien pero ahora lleva muchi tiemp...
Not applicable
817 Views
1 replies
0 likes
Pessoal alguém me ajuda, não encontro a música do apocalipse 16 - muita treta, tem no Spotify?
Pessoal alguém me ajuda, não encontro a música do apocalipse 16 - muita treta, tem no Spotify?
Not applicable
891 Views
1 replies
0 likes
Spotify keeps telling me that i cannot safe more Songs because i already safed too much. But the problem here is that it is simply Not possible to remove songs. Whenever I remove one album or Song from the library it is already back the moment later....
Spotify keeps telling me that i cannot safe more Songs because i already safed too much. But the problem here is that it is simply Not possible to remove songs. Whenever I remove one album or Song fr...
Not applicable
479 Views
1 replies
0 likes
Good day to everyone!Beatles discography is complete, Stones Discography complete,Zeppelin, pink Floyd... all complete discography, but The Ramones is missing some albums, this band deserves a full discography, I know probably its an arragement with ...
Good day to everyone! Beatles discography is complete, Stones Discography complete,Zeppelin, pink Floyd... all complete discography, but The Ramones is missing some albums, this band deserves a full...
Not applicable
1292 Views
1 replies
4 likes
I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs....Am I going to be able to still play downloaded music that I tran...
I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs.... Am I going ...
Not applicable
556 Views
1 replies
0 likes
Hallo liebe Community!Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindung nicht möglich. Überprüfen sie ihre Einstellungen un...
Hallo liebe Community! Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindun...
Not applicable
1212 Views
1 replies
0 likes
The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline, not to use all my mobile data in just one week for...
The playlists and albums I downloaded keep deleting themselves so that I have to use mobile data to listen to them on the go. This is really annoying since I am paying for this to hear music offline,...
Newbie
605 Views
1 replies
0 likes
Hi thereI use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm playing music offline. Is there a way of setting the app to...
Hi there I use my Spotify app on the train so often have play from my downloaded playlists. Whenever I open the app it defaults to the home screen but of course that is no use to me since I'm play...
Newbie
1261 Views
2 replies
3 likes
Boa tarde,Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline a musica não reproduz. Eu não baixei nenhuma música a...
Boa tarde, Galero, eu to tentandp baixar uma playlist desde ontem, so que não dá certo... Aparece que o download foi concluindo a seta que indica fica verdinha, so que quando eu coloco modo offline ...
Spotify Star
65010 Views
1 replies
0 likes
Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com esse problema, tentei arrumar com ajuda do suporte pe...
Estou com problemas para reproduzir minha músicas offline no meu android. Eu tenho elas baixadas, a seta fica verde, porém tem muitas músicas que simplesmente não tocam, estou a alguns dias já com es...
Spotify Star
2664 Views
4 replies
0 likes
does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's just add ??! pls heeeelp
does anyone know how to remove some of the songs that are queued up for example when I'm playing an album ? not through a playlist. before this I could add/remove songs from the play queue now it's j...
Community Legend
467 Views
1 replies
0 likes
Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey.But when i use the shuffle functions, it works!Any ideas?
Hello, since i downgraded my account to free, i am not able to play a song, they are all marked in grey. But when i use the shuffle functions, it works! Any ideas?
Community Legend
584 Views
1 replies
0 likes
A mail or something to contact?
A mail or something to contact?
Regular
818 Views
3 replies
0 likes
