Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196197 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
537994 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444099 Views
565 replies
37 likes
Hello, I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in some places that it isn't true and I read in some places that...
Hello, I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in...
Not applicable
67456 Views
8 replies
8 likes
Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration options to enable it... I attached two images
Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration...
Casual Listener
601 Views
2 replies
0 likes
How can there be no Equalizer for the Android app. I have been missing this for a year++. This whole time knowing my music could have souded tons better!Now I'm fed up, and will start seriously to look for other options for my music!I have a Huawei P...
How can there be no Equalizer for the Android app. I have been missing this for a year++. This whole time knowing my music could have souded tons better! Now I'm fed up, and will start seriously to ...
Spotify Star
658 Views
1 replies
0 likes
In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I can't play any of my local music files.Any idea? T...
In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I...
Community Legend
686 Views
1 replies
0 likes
Non riesco a ricere le notifiche dei muovi brani usciti sul cellulare (huaweii p9 lite)
Non riesco a ricere le notifiche dei muovi brani usciti sul cellulare (huaweii p9 lite)
780 Views
0 replies
0 likes
Hi, i follow some playlist on spotify and for example it says '20 songs' but i can only see like 5 songsIt happens in like 6 playlist i follow, I already tried disinstall it but nothing changed. What can I do?
Hi, i follow some playlist on spotify and for example it says '20 songs' but i can only see like 5 songs It happens in like 6 playlist i follow, I already tried disinstall it but nothing changed. Wh...
Casual Listener
805 Views
2 replies
0 likes
Is there a way to use Spotify on 2 devices at the same time with the SAME account without triggering Spotify Connect?
Is there a way to use Spotify on 2 devices at the same time with the SAME account without triggering Spotify Connect?
Regular
682 Views
2 replies
0 likes
Hi,I have a problem. When i stream a shuffle playlist to chromecast audio , its stream only a part of my playlist. I dont know, about 100 songs and its end. When you push again a shuffle, then streams the same songs only in another order. If you want...
Hi, I have a problem. When i stream a shuffle playlist to chromecast audio , its stream only a part of my playlist. I dont know, about 100 songs and its end. When you push again a shuffle, then stre...
326 Views
0 replies
0 likes
Tengo un huawei honor 8 y estoy teniendo el molesto problema de que descargo algún álbum y horas después de haberlo escuchado offline, busco en la biblioteca y se ha borrado, teniendo así que volver a descargar todo de nuevo!!! Mi teléfono corre con ...
Tengo un huawei honor 8 y estoy teniendo el molesto problema de que descargo algún álbum y horas después de haberlo escuchado offline, busco en la biblioteca y se ha borrado, teniendo así que volver ...
Community Legend
620 Views
1 replies
0 likes
I have just installed the spotlight add on on kodi (android tv box) and when I play a track, the song is playing from part way through rather than the start of the track. According to the timer, it is starting at the beginning and the full time is in...
I have just installed the spotlight add on on kodi (android tv box) and when I play a track, the song is playing from part way through rather than the start of the track. According to the timer...
Casual Listener
896 Views
2 replies
0 likes
When the music plays on my playlist, it sometimes plays "suggested songs" that I do not want to be there. I want to listen to the music on my personalized playlist and not some other random songs i did not place in there. Is there something that i ne...
When the music plays on my playlist, it sometimes plays "suggested songs" that I do not want to be there. I want to listen to the music on my personalized playlist and not some other random songs i d...
Community Legend
395 Views
1 replies
0 likes
I did the last 2 spotify updates on my phone, but when I did them I ended up losing my notification panel and lock screen controls. Now I have to have the app open and displayed on my screen to change the song instead of being able to use the control...
I did the last 2 spotify updates on my phone, but when I did them I ended up losing my notification panel and lock screen controls. Now I have to have the app open and displayed on my screen to chang...
Community Legend
907 Views
7 replies
0 likes
If you pause the music then try to use speech to text, for a message per say, music automatically resumes.That's dumb. If I pause it, it should stay paused until I resume it..... So I can "voice type" my message Makes sense, right? C'mon.
If you pause the music then try to use speech to text, for a message per say, music automatically resumes. That's dumb. If I pause it, it should stay paused until I resume it..... So I can "voice ...
399 Views
0 replies
0 likes
Typically my spotify app uses between 500 and 600 MB over the course of a month streaming music on my phone to and from work and wherever else I drive. I've changed nothing about the way I've been using the Spotify Android app, but yesterday it ate u...
Typically my spotify app uses between 500 and 600 MB over the course of a month streaming music on my phone to and from work and wherever else I drive. I've changed nothing about the way I've been us...
401 Views
0 replies
0 likes
I'm using a Huawei P9 Lite and I cannot find the equaliser. Previously, i could find it on my other phone on a Samsung Galaxy Core Prime. Any tips?
I'm using a Huawei P9 Lite and I cannot find the equaliser. Previously, i could find it on my other phone on a Samsung Galaxy Core Prime. Any tips?
Community Legend
7087 Views
1 replies
0 likes
I downloaded a lot of music to my SD card, so I could listen without using data. But the other day I had to do a factory reset on my phone. Everything saved to the SD card is still intact, however, despite redownloading spotify, I cannot access the m...
I downloaded a lot of music to my SD card, so I could listen without using data. But the other day I had to do a factory reset on my phone. Everything saved to the SD card is still intact, however, d...
Community Legend
551 Views
1 replies
0 likes
For example, in the Discover section, I can see suggestions based on some of the artists I listened to. There's "Because you listened to Mike Oldfield", "Similar to The Beatles", "Suggested for you based on Porcupine Tree" etc there, but with this ac...
For example, in the Discover section, I can see suggestions based on some of the artists I listened to. There's "Because you listened to Mike Oldfield", "Similar to The Beatles", "Suggested for you b...
Casual Listener
1398 Views
4 replies
1 likes
So in Android, a cool thing is that when listening to songs, Spotify will change the background to the songs cover. But on my A5 (2017) there's only the playbox, no change in background? I use S themes for backgrounds and such.
So in Android, a cool thing is that when listening to songs, Spotify will change the background to the songs cover. But on my A5 (2017) there's only the playbox, no change in background? I use S them...
377 Views
0 replies
0 likes
Hola yo tengo la cuenta premium de el plan familiar , quisiera saber qué tengo que hacer, por que yo que no soy la titular ya no tengo premium , y mi hermana de nuevo me mandó la solicitud para volver a tenerlo pero me dice que no tengo la misma dire...
Hola yo tengo la cuenta premium de el plan familiar , quisiera saber qué tengo que hacer, por que yo que no soy la titular ya no tengo premium , y mi hermana de nuevo me mandó la solicitud para volve...
Casual Listener
406 Views
1 replies
0 likes
Hey, users from Last.fm!Anytime have you noticed that Spotify can actually do offline scrobbles? I have and I think it's because have to do some online scrobbles before you get offline — I don't know why reached in this conclusion, but I feel it work...
Hey, users from Last.fm! Anytime have you noticed that Spotify can actually do offline scrobbles? I have and I think it's because have to do some online scrobbles before you get offline — I don't kn...
628 Views
0 replies
0 likes
