Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196209 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538014 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444139 Views
565 replies
37 likes
Hi! first of all sorry for my english. I'd like to buy spofity premium, but i got a question: For example: if i downloaded a music to play it in offline mode, after 1 month when my subscription has expired can i play this music / playlist without pro...
Hi! first of all sorry for my english. I'd like to buy spofity premium, but i got a question: For example: if i downloaded a music to play it in offline mode, after 1 month when my subscript...
Newbie
1190 Views
4 replies
0 likes
Upgraded to s8plus, every time I log in, and I have premium, it log back out
Upgraded to s8plus, every time I log in, and I have premium, it log back out
Spotify Star
652 Views
1 replies
0 likes
I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even before I bought premium I had trouble playing music. HE...
I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even befo...
Community Legend
447 Views
1 replies
0 likes
Hi all, Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices. I download a playlist or an album on my android app and when I stop to listening to music and st...
Hi all, Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices. I download a play...
Casual Listener
4411 Views
10 replies
0 likes
Hi, like the title says,when i use spotify connect thumbs up/down are changed to shuffle/repeat, its my first week with spotify, is this normal? how am i supossed to vote for my songs?
Hi, like the title says, when i use spotify connect thumbs up/down are changed to shuffle/repeat, its my first week with spotify, is this normal...
Community Legend
867 Views
1 replies
0 likes
Hello,I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone.The problem is that the music pauses randomly regardless of my phone is connected to my car's system on Bluetooth or no...
Hello, I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone. The problem is that the music pauses randomly regardless of my...
Newbie
2522 Views
6 replies
0 likes
As the title says, a simple temporary playlist for what you want queue up to listen to now.The add to now playing is awful and get whole playlists instead of individual songs.Getting really frustrated with this.
As the title says, a simple temporary playlist for what you want queue up to listen to now. The add to now playing is awful and get whole playlists instead of individual songs. Getting really fru...
Casual Listener
684 Views
2 replies
0 likes
Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?
Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?
Newbie
3446 Views
8 replies
0 likes
As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing Specifically, I'll often be searching for results in the app, clicking on songs to load them, or loading Radio or Playlists. And i...
As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing 😞 Specifically, I'll often be searching for results in the app, clicking on ...
Casual Listener
1645 Views
6 replies
0 likes
Oops, forgot to close/update this one. Turns out my earphones were broken! I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good deal on roaming and data limit is not an issue for me, also I get ...
Oops, forgot to close/update this one. Turns out my earphones were broken! 😄 I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good dea...
539 Views
0 replies
0 likes
I have android kitkat 4.4.2 and it says my device isnt compatible for the download.P.s im using vpn because its not available in my country
I have android kitkat 4.4.2 and it says my device isnt compatible for the download. P.s im using vpn because its not available in my country
594 Views
0 replies
0 likes
I don't know how to say that better.Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Shuffle is definitely toggled off. Restarted the device...
I don't know how to say that better. Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Sh...
Casual Listener
789 Views
4 replies
0 likes
So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other Beatles songs from albums I didn't want to listen ...
So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other...
Community Legend
413 Views
1 replies
0 likes
My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again
My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again
Music Fan
818 Views
2 replies
0 likes
How can i listen a music and Play a game like Yugi-Oh Fiel Links, or Injustice, até same time? When i start a game, The music stop!
How can i listen a music and Play a game like Yugi-Oh Fiel Links, or Injustice, até same time? When i start a game, The music stop!
Community Legend
12239 Views
1 replies
0 likes
I like to keep my data on for other apps. When listing to my playlist I sshould not have to use data since I pay for premium and the songs are already in my phone. Is there a way to change that. thankyou for the help
I like to keep my data on for other apps. When listing to my playlist I sshould not have to use data since I pay for premium and the songs are already in my phone. Is there a way to change that. than...
Community Legend
659 Views
1 replies
0 likes
The problem:The music plays fine. The app works for the most part. The issue is once the song is done, the music will stop. The next song is ready to go. I am usually using another app while listening to music like Snapchat, Instagram, or a gaming ap...
The problem: The music plays fine. The app works for the most part. The issue is once the song is done, the music will stop. The next song is ready to go. I am usually using another app while listen...
Community Legend
711 Views
1 replies
0 likes
My skip button has been greyed out for two days, regardless of how many times I restart my app.
My skip button has been greyed out for two days, regardless of how many times I restart my app.
Community Legend
749 Views
1 replies
0 likes
For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!
For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!
Newbie
1036 Views
2 replies
1 likes
Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now when i share to tumblr after my app updated, it just ...
Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now wh...
Newbie
1355 Views
1 replies
0 likes
