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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106494 Views

26 replies

3 likes

  • 106494 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215950 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215950 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569215 Views

78 replies

3 likes

  • 569215 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469488 Views

577 replies

40 likes

Account
Free
  • 469488 Views
  • 577 replies
  • 40 likes

Superuser Contribution Axon 7 issue with spotify

Hello,I have never had an issue using Spotify on my zte axon 7 but recently any time I Hang up a call my Spotify will automatically start playing music. This even happens if I make sure the app is closed, could someone please help with this.

Newbie

Hello, I have never had an issue using Spotify on my zte axon 7 but recently any time I Hang up a call my Spotify will automatically start playing music. This even happens if I make sure the app i...

user-removed

Not applicable

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Battery drain on phone when listening on laptop application

So this is a bit odd. When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's completely obliterating my mobile battery life while the phone is...

Newbie

So this is a bit odd.   When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's compl...

1136 Views

0 replies

6 likes

  • 1136 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Mixtape

Hello I accidentally blocked a song in one of my mixtapes. How can I make it undone?Thx

Casual Listener

Hello I accidentally blocked a song in one of my mixtapes. How can I make it undone? Thx

user-removed

Not applicable

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on an Ad

My playlist won't play, because a KFC ad won't let it. I'm stuck on this ad and can't listen to music anymore.

Newbie

My playlist won't play, because a KFC ad won't let it. I'm stuck on this ad and can't listen to music anymore.

user-removed

Not applicable

478 Views

1 replies

1 likes

  • 478 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify is extremely laggy on Huawei P8 Lite

I've been having this problem for a few months and it gets worse and worse with every actualisation. Spotify lags everytime I try to run it or when I change songs - I hit pause and the song doesn't stop, as if the whole system freezes. It takes aroun...

Regular

I've been having this problem for a few months and it gets worse and worse with every actualisation. Spotify lags everytime I try to run it or when I change songs - I hit pause and the song doesn't s...

user-removed

Not applicable

1265 Views

1 replies

0 likes

  • 1265 Views
  • 1 replies
  • 0 likes

"Shuffle Play" only on Premium?

I recently upgraded to spotify premium. On my PC when I go to an album or playlist, the big green button at the top says 'play' and will play through the album or playlist from top to bottom. On my phone, android, at the top of the album or playlist ...

Newbie

I recently upgraded to spotify premium. On my PC when I go to an album or playlist, the big green button at the top says 'play' and will play through the album or playlist from top to bottom. On my p...

user-removed

Not applicable

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Musicas que não tocam

Criei uma playlist com diversas musicas de diversos albuns e cliquei em baixar pois não uso a internet para ouvir no trabalho, e acontece que quando começa a tocar a primeira musica ele funciona perfeitamente, quando ele passa para a seguinte ele toc...

Newbie

Criei uma playlist com diversas musicas de diversos albuns e cliquei em baixar pois não uso a internet para ouvir no trabalho, e acontece que quando começa a tocar a primeira musica ele funciona perf...

2280 Views

0 replies

0 likes

  • 2280 Views
  • 0 replies
  • 0 likes

Superuser Contribution accidentally eliminated a song

Hi, as the title says, I accidentally deleted a song from a playlist and I don't remember the title nor the artist, is there a way to recover it? I was on android and I can't figure out if there is a way to see the chronology, help!

Newbie

Hi, as the title says, I accidentally deleted a song from a playlist and I don't remember the title nor the artist, is there a way to recover it? I was on android and I can't figure out if there is a...

user-removed

Not applicable

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

still offline

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Casual Listener

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Sonnopesante

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution All downloaded songs erased and signoff automatically

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory from other files or doc explorer. How do I solve this ...

Newbie

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory fro...

user-removed

Not applicable

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud burst of sound on first play each day

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts.I'm on a galaxy s8 with security patch from may 1st.Spotify version 8.4.4.810Samsung equali...

Newbie

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts. I'm on a galaxy s8 with security pat...

user-removed

Not applicable

1010 Views

1 replies

0 likes

bug
loud
Sound burst
  • 1010 Views
  • 1 replies
  • 0 likes

Can´t Change saving Files on SD-Card

Hi there, I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t change the place to save the music to my SD-Card. Normaly there i...

Regular

Hi there,   I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t chang...

Joe

Community Legend

709 Views

3 replies

0 likes

  • 709 Views
  • 3 replies
  • 0 likes

Superuser Contribution samsung s6 edge con denon avr s710w

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo la misma red.. que puede ser?

Newbie

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo...

user-removed

Not applicable

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes

S7 edge no internet connection, but internet go well with all others apps

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps page from crome. i've tryed to reinstall and i saw i...

Casual Listener

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps p...

Francescoarnald

Casual Listener

708 Views

3 replies

0 likes

  • 708 Views
  • 3 replies
  • 0 likes

When I click on a daily mix, I can't switch daily mixes

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because I can't switch if I don't like the the song.

Visitor

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Spotify don't work

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

Visitor

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

user-removed

Not applicable

1825 Views

5 replies

0 likes

  • 1825 Views
  • 5 replies
  • 0 likes

Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

Visitor

Hi ! I can't find the party mode to have a non-stop DJ mix....

Joe

Community Legend

11563 Views

5 replies

0 likes

  • 11563 Views
  • 5 replies
  • 0 likes

Downloaded songs disappeared after automatic logout in Cuba. Songs are still taking up storage.

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged out and cannot connect because there is no Internet.S...

Casual Listener

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged ou...

frederii

Casual Listener

2073 Views

2 replies

0 likes

Android
cuba
oneplus 2
  • 2073 Views
  • 2 replies
  • 0 likes

Saving and sending a QR code on Android (Galaxy S7)

Hello I wonder if anyone can help Please!I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "Share" but that just sends a link and some text, doesn'...

Casual Listener

Hello I wonder if anyone can help Please! I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "...

1007 Views

0 replies

1 likes

  • 1007 Views
  • 0 replies
  • 1 likes