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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395270 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Spotify randomly changes song mid tack to foreign music

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried restarting my phone. Deleting and reinstalling the a...

Newbie

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried r...

409 Views

0 replies

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Have to force Spotify to quit and then restart to connect to Chromecast

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware.Actions taken:1. Gave Spotify a single star rating on Google Play. Does not fix the p...

Newbie

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware. Actions taken: 1. Gave Spotif...

427 Views

0 replies

1 likes

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Solved!! Premium question

what happens to the music I've saved so far on my Spotify account if I stop using premium

Casual Listener

what happens to the music I've saved so far on my Spotify account if I stop using premium

_lukasgraf_

Music Fan

883 Views

2 replies

0 likes

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Samsun galaxy s8 full screen album cover

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before it disappeared. It either for a coupe of days but n...

Newbie

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before ...

912 Views

0 replies

0 likes

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Solved!! How to permanently turn off last.fm

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in the settings, it always comes back on whenever Inte...

Casual Listener

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in ...

commander_chaos

Casual Listener

6084 Views

2 replies

0 likes

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Edit:

Edit:

Newbie

Edit:

294 Views

0 replies

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chane country impossible

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will keep on travelling the world. It really annoys me. I...

Newbie

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will k...

Joe

Community Legend

444 Views

1 replies

0 likes

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Solved!!Superuser Contribution Lost all my offline files while they were still occupying space on my sd

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of SD card. The now useless files were still on my SD c...

Music Fan

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of S...

kellallan

Newbie

1398 Views

3 replies

2 likes

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SD card storage don't work

Hi,I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work.I still have everything on the internal storage and nothing on my sd card.I already try to delete everything, reinstall the app...

Newbie

Hi, I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work. I still have everything on the internal storage and nothing on my sd car...

Floridaguy

Newbie

369 Views

1 replies

0 likes

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Playlist always restarting from first track

Happens on my Moto G5.If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i listen to an album then the playback works as it should...

Newbie

Happens on my Moto G5. If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i ...

Michaelkmd2

Music Fan

1085 Views

2 replies

5 likes

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Pull down controls disappear completely after a pause or override from another app with sound

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while using a variety of other apps. This has only been hap...

Visitor

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while us...

Yunuscelebi

Newbie

436 Views

1 replies

1 likes

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Solved!! Save to external SD card chosen but internal memory used

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO. I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify settings as well (see attached photo), BUT, when I check the phon...

Casual Listener

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO.   I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify setti...

Joe

Community Legend

970 Views

2 replies

0 likes

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Galaxy S8 two Spotify Apps

Hello, Recently I bought an S8 and installed the spotify app.But when I see all my apps, I can see 2 Spotify Apps.A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). Which one is the correct one? Thank you.

Casual Listener

Hello,   Recently I bought an S8 and installed the spotify app. But when I see all my apps, I can see 2 Spotify Apps. A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). ...

manosspan

Casual Listener

2139 Views

2 replies

0 likes

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Solved!! Local files impossible to download

Hello, I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, then I created a new playlist and added them. Then I downloaded...

Regular

Hello,   I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, the...

Ricacat

Regular

931 Views

2 replies

0 likes

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Samsung Galaxy J7 Prime- music stops after going to other apps or texting

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short time if I text or open other apps. Is this something ...

Newbie

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short ti...

1398 Views

0 replies

1 likes

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Meu Spotify foi instalado em ingles

Não consigo configurar meu aplicativo para português.

Newbie

Não consigo configurar meu aplicativo para português.

Joe

Community Legend

1178 Views

1 replies

0 likes

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Regarding music playing during calls

People tend to have it as a problem, but I wanted to know if i could have it as a feature. Is there any way to trigger it w/o having any bluetooth devices?

Newbie

People tend to have it as a problem, but I wanted to know if i could have it as a feature. Is there any way to trigger it w/o having any bluetooth devices?

287 Views

0 replies

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Spotify on android keeps removing albums from device

My saved albums that I've downloaded to hear of line keep on being deleted from my HTC m9 phone. I've tried uninstalling the app and updating but this doesn't work. Can anyone help?Thanks Chris

Newbie

My saved albums that I've downloaded to hear of line keep on being deleted from my HTC m9 phone. I've tried uninstalling the app and updating but this doesn't work. Can anyone help? Thanks Chris

262 Views

0 replies

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Inspired by listening history

How do i stop seeing John Prine's face everywhere? I dont like him. Ive never put his music on intentionally except one time i went to his radio station so i could put the thumb down on all his songs. I was hoping this would make him go away but it d...

Newbie

How do i stop seeing John Prine's face everywhere? I dont like him. Ive never put his music on intentionally except one time i went to his radio station so i could put the thumb down on all his songs...

267 Views

0 replies

0 likes

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Engineered music for the deaf

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open territory to remaster songs and albums especially for...

Roadie

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open te...

449 Views

0 replies

0 likes

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