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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395309 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8410 Views

0 replies

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Engineered music for the deaf

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open territory to remaster songs and albums especially for...

Roadie

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open te...

449 Views

0 replies

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Songs playing problem. Keeps on pausing/stopping

Each song pauses at least two times while playing, even they are downloaded under offline mode. It is very annoying and it happens to every single song that I'm playing. I am using an Onkyo Granbeat.

Casual Listener

Each song pauses at least two times while playing, even they are downloaded under offline mode. It is very annoying and it happens to every single song that I'm playing. I am using an Onkyo Granbeat.

Ash_c369

Newbie

1050 Views

3 replies

0 likes

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X Friend(s) Listen(s) to an Artist

On the Android app (and I'm sure other places) there's a fun feature where you can see which of your Facebook friends listen to a particular artist. I would like to know how this is determined. How frequently do you have to listen to the artist (and ...

Regular

On the Android app (and I'm sure other places) there's a fun feature where you can see which of your Facebook friends listen to a particular artist. I would like to know how this is determined. How f...

238 Views

0 replies

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Musics not showing at library

I downloaded a bunch of musics, they are in my phone but they don't show up in the library.I have about 900 musics and i have about 5g left in my sd card

Newbie

I downloaded a bunch of musics, they are in my phone but they don't show up in the library. I have about 900 musics and i have about 5g left in my sd card

258 Views

0 replies

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Getting Charged

I used the premium month for free and on the day before my subscription would end I cancelled premium , but then the next day my dad tells me that his card was charged even though I cancelled the premium. Is it possible for spotify to return that mon...

Newbie

I used the premium month for free and on the day before my subscription would end I cancelled premium , but then the next day my dad tells me that his card was charged even though I cancelled the pre...

labelscollected

Community Legend

351 Views

1 replies

0 likes

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Playing music from SD card

I've downloaded my music to my laptop, after some looking found where it's been saved to, transferred the files manually to my SD card & can't play them. Any ideas

Newbie

I've downloaded my music to my laptop, after some looking found where it's been saved to, transferred the files manually to my SD card & can't play them. Any ideas  

454 Views

0 replies

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Problemas con la música

Tengo problemas con la aplicación, las canciones se cortan constantemente y a los 10 minutos de utilizar la aplicación, me saca automáticamente. Otro problema que tengo que cuando bloqueo el dispositivo y cambio de música, no se reproducen, tengo que...

Newbie

Tengo problemas con la aplicación, las canciones se cortan constantemente y a los 10 minutos de utilizar la aplicación, me saca automáticamente. Otro problema que tengo que cuando bloqueo el disposit...

261 Views

0 replies

0 likes

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Cannot log into Spotify from Android phone

Hi, am having big problem! Am unable to log into Spotify from my Android phone - yet I did a few days ago. So I have reset password three times, each time still not able to log into account. On third time I reset passwrod and failed log in from Andoi...

Casual Listener

Hi, am having big problem! Am unable to log into Spotify from my Android phone - yet I did a few days ago. So I have reset password three times, each time still not able to log into account. On third...

Joe

Community Legend

543 Views

3 replies

0 likes

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Self Spotify on Android Wear 2.0

Hi, im interesting of buying the LG sport watch and I wanted to ask if Spotify on Android Wear have the same functionality as on tizen os,I mean connect to Spotify not from the phone , by the lte connection.Listen to the music though the watch speake...

Newbie

Hi, im interesting of buying the LG sport watch and I wanted to ask if Spotify on Android Wear have the same functionality as on tizen os, I mean connect to Spotify not from the phone , by the lte c...

592 Views

0 replies

2 likes

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Facebook login for Spotify on Android not working

Opened the app last morning and I was logged out. Tried logging in with Facebook. I get the authorization confirmation message, but after pressing continue, it takes me back to the login screen. I assumed it was a known issue and therefore did not po...

Casual Listener

Opened the app last morning and I was logged out. Tried logging in with Facebook. I get the authorization confirmation message, but after pressing continue, it takes me back to the login screen. I as...

279 Views

0 replies

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Download

Salve, ho un account Premium e voglio fare il download delle mie canzoni. Come spazio per immagazzinare ho selezionato la mia scheda SD (che ha 16GB liberi) ma quando provo a fare il download si blocca dicendomi "spazio dispositivo insufficiente". Co...

Newbie

Salve, ho un account Premium e voglio fare il download delle mie canzoni. Come spazio per immagazzinare ho selezionato la mia scheda SD (che ha 16GB liberi) ma quando provo a fare il download si bloc...

294 Views

0 replies

0 likes

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Push notifications not working

I can receive email notifications but not push notifications. Any ideas? My settings:App SettingsPhone SettingsWebsite Settings

Music Fan

I can receive email notifications but not push notifications. Any ideas? My settings: App Settings Phone Settings Website Settings

847 Views

0 replies

3 likes

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SPOTIFY CAN'T BE DOWNLOADED ONTO SAMSUNG GALAXY S6

I just switched from an iPhone 5c to a samsung galaxy s6 and I can't download spotify!! It says that the app is uncompatible with my device. What?! Does this mean that everyone with a samsung galaxy s6 can't download spotify??

Newbie

I just switched from an iPhone 5c to a samsung galaxy s6 and I can't download spotify!! It says that the app is uncompatible with my device. What?! Does this mean that everyone with a samsung galaxy ...

azadjoy

Newbie

5718 Views

2 replies

0 likes

Samsung galaxy s6 problem download
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No Storage Area Found

Can any one help me with this? Every time I try to open my Spotify I get the no storage area found message I have the space on my phone and sd card I've tried resetting my phone and uninstalled and reinstalled the app but still no luck.

Newbie

Can any one help me with this? Every time I try to open my Spotify I get the no storage area found message I have the space on my phone and sd card I've tried resetting my phone and uninstalled and r...

Joe

Community Legend

852 Views

1 replies

0 likes

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Takes very long to find chromecast

*please move to right section*I press a button to power my speakers and a chromecast audio.I wait a little while, chromecast is not showing in spotify.I switch to Google Home, the chromecast is showing as ready to cast.I go back ro Spotify, sometimes...

Casual Listener

*please move to right section* I press a button to power my speakers and a chromecast audio. I wait a little while, chromecast is not showing in spotify. I switch to Google Home, the chromec...

355 Views

0 replies

0 likes

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searching for music or radio plays doesn't work sometimes

I only search for music in WLAN areas, so I have no experiences with the search in mobile connections.But in our WLAN I cannot find ANY music when this error occurs. Every search in declined or not transmitted or something else. But the result is no ...

Casual Listener

I only search for music in WLAN areas, so I have no experiences with the search in mobile connections. But in our WLAN I cannot find ANY music when this error occurs. Every search in declined or not...

279 Views

0 replies

0 likes

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Running out of skips

Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at allSteps to reproduce the issue: skip 6 songs and wait. The skip button remains greyed out ...

Regular

Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at all Steps to reproduce the issue: skip ...

macheekylala

Newbie

1485 Views

1 replies

1 likes

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Black Screen of Death when starting Spotify

Whe starting Spotify I the app doesn't start at all and shows only a black screen.Steps to reproduce the issue:I was playing music from Spotifymy phone screen was switched off and after some minute(s) (1 or 2) the song stopped.BTW: We were listening ...

Casual Listener

Whe starting Spotify I the app doesn't start at all and shows only a black screen. Steps to reproduce the issue: I was playing music from Spotify my phone screen was switched off and after so...

336 Views

0 replies

0 likes

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last.fm offline

Hi, very good,I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I do not register it at last.fm. My question is, if I do...

Newbie

Hi, very good, I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I d...

adalbert

Casual Listener

1834 Views

1 replies

0 likes

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Spotify syns inte vid användning av andra program

Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppifrån, men nu finns inte ikonen kvar. Har en Huawei h...

Newbie

Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppif...

257 Views

0 replies

0 likes

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