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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203429 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203429 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548570 Views

78 replies

3 likes

  • 548570 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456068 Views

571 replies

38 likes

Account
Free
  • 456068 Views
  • 571 replies
  • 38 likes

Help

Upgraded to s8plus, every time I log in, and I have premium, it log back out

Newbie

Upgraded to s8plus, every time I log in, and I have premium, it log back out

osornios

Spotify Star

662 Views

1 replies

0 likes

Login
  • 662 Views
  • 1 replies
  • 0 likes

Premium/ spotify not working even with basic troublshooting

I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even before I bought premium I had trouble playing music. HE...

Newbie

I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even befo...

Joe

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Android app deleting downloads each time

Hi all, Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices. I download a playlist or an album on my android app and when I stop to listening to music and st...

Casual Listener

Hi all,   Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices.   I download a play...

Akuyi

Casual Listener

4465 Views

10 replies

0 likes

  • 4465 Views
  • 10 replies
  • 0 likes

Thumb Up/Down gets switched with Shuffle/Repeat when using Spotify Connect

Hi, like the title says,when i use spotify connect thumbs up/down are changed to shuffle/repeat, its my first week with spotify, is this normal? how am i supossed to vote for my songs?

Newbie

  Hi,   like the title says, when i use spotify connect thumbs up/down are changed to shuffle/repeat,       its my first week with spotify, is this normal...

Joe

Community Legend

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Solved!! Spotify randomly pauses

Hello,I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone.The problem is that the music pauses randomly regardless of my phone is connected to my car's system on Bluetooth or no...

Casual Listener

Hello, I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone. The problem is that the music pauses randomly regardless of my...

Yeferson

Newbie

2617 Views

6 replies

0 likes

  • 2617 Views
  • 6 replies
  • 0 likes

Why cant we just have simple playing now playlist

As the title says, a simple temporary playlist for what you want queue up to listen to now.The add to now playing is awful and get whole playlists instead of individual songs.Getting really frustrated with this.

Casual Listener

As the title says, a simple temporary playlist for what you want queue up to listen to now. The add to now playing is awful and get whole playlists instead of individual songs. Getting really fru...

kdwg1308

Casual Listener

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes

geen opslagruimte gevonden

Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?

Casual Listener

Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?

Lizzy-duck

Newbie

3468 Views

8 replies

0 likes

  • 3468 Views
  • 8 replies
  • 0 likes

Loading spinners everywhere... takes almost a minute to load screens with strong network connection!

As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing Specifically, I'll often be searching for results in the app, clicking on songs to load them, or loading Radio or Playlists. And i...

Regular

As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing 😞 Specifically, I'll often be searching for results in the app, clicking on ...

vitar

Casual Listener

1694 Views

6 replies

0 likes

  • 1694 Views
  • 6 replies
  • 0 likes

[FALSE ALARM]: Low quality (tinny voice) while on roaming mobile data (in Europe)

Oops, forgot to close/update this one. Turns out my earphones were broken! I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good deal on roaming and data limit is not an issue for me, also I get ...

Casual Listener

Oops, forgot to close/update this one. Turns out my earphones were broken! 😄   I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good dea...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Downloading app

I have android kitkat 4.4.2 and it says my device isnt compatible for the download.P.s im using vpn because its not available in my country

Casual Listener

I have android kitkat 4.4.2 and it says my device isnt compatible for the download. P.s im using vpn because its not available in my country

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

(Bug) Spotify won't not shuffle

I don't know how to say that better.Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Shuffle is definitely toggled off. Restarted the device...

Casual Listener

I don't know how to say that better. Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Sh...

C_Notch

Casual Listener

871 Views

4 replies

0 likes

  • 871 Views
  • 4 replies
  • 0 likes

Suggested Songs???

So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other Beatles songs from albums I didn't want to listen ...

Newbie

So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other...

Joe

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Spotify randomly pauses

My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again

Newbie

My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again

Andehh

Music Fan

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Listen Music And Play a Game

How can i listen a music and Play a game like Yugi-Oh Fiel Links, or Injustice, até same time? When i start a game, The music stop!

Newbie

How can i listen a music and Play a game like Yugi-Oh Fiel Links, or Injustice, até same time? When i start a game, The music stop!

Joe

Community Legend

12263 Views

1 replies

0 likes

  • 12263 Views
  • 1 replies
  • 0 likes

Is there anyway to listen to my playlist with my data on and not use any data

I like to keep my data on for other apps. When listing to my playlist I sshould not have to use data since I pay for premium and the songs are already in my phone. Is there a way to change that. thankyou for the help

Newbie

I like to keep my data on for other apps. When listing to my playlist I sshould not have to use data since I pay for premium and the songs are already in my phone. Is there a way to change that. than...

itu_

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Spotify - Music will play only if I am actually in the app.

The problem:The music plays fine. The app works for the most part. The issue is once the song is done, the music will stop. The next song is ready to go. I am usually using another app while listening to music like Snapchat, Instagram, or a gaming ap...

Newbie

The problem: The music plays fine. The app works for the most part. The issue is once the song is done, the music will stop. The next song is ready to go. I am usually using another app while listen...

Joe

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Solved!! Won't skip ANY songs

My skip button has been greyed out for two days, regardless of how many times I restart my app.

Casual Listener

My skip button has been greyed out for two days, regardless of how many times I restart my app.

Joe

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

DOWNLOADED SONGS ARE MISSING AGAIN!

For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!

Newbie

For the Nth time, downloaded songs on my account suddenly were all gone, it's not the first time! I'm paying for a premium subscription for almost a year now. Please fix this!

EPIPHONE99

Newbie

1055 Views

2 replies

1 likes

  • 1055 Views
  • 2 replies
  • 1 likes

Can't share to tumblr

Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now when i share to tumblr after my app updated, it just ...

Newbie

Posting to Tumblr used to be easy and sharing from the spotify app directly to tumblr would create a post with a legible and user friendly box with the song title and album art and whatnot and now wh...

jdbpogo

Newbie

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

Why i haven't daily mix on my account?

Hiim usuing Spotify on my Android device and also on my desktop but i havn't "my daily mix" in my account.how do i active that on my account ? thanks

Casual Listener

Hi im usuing Spotify on my Android device and also on my desktop but i havn't "my daily mix" in my account. how do i active that on my account ? 😞 thanks

rohammm

Casual Listener

1391 Views

2 replies

0 likes

  • 1391 Views
  • 2 replies
  • 0 likes