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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118946 Views

27 replies

4 likes

  • 118946 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239956 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239956 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600948 Views

79 replies

3 likes

  • 600948 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493258 Views

581 replies

42 likes

Account
Free
  • 493258 Views
  • 581 replies
  • 42 likes

Superuser Contribution Songs randomly deleted from albums

On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no pattern for what songs are missing.Now, when I go to sa...

Newbie

On my galaxy s8, after making a new playlist, some random songs disappeared from their albums. This is only on my phone, since I checked my pc, and they're all still there. There is seemingly no patt...

user-removed

Not applicable

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

music removed

All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there.It happend once before but my saved music was back a few hours later.

Newbie

All of the songs I saved cant be found in my music. When i go to a Playlist or the Album itself it is still saved but in my music, nothing is there. It happend once before but my saved music was bac...

feelikeastrangr

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Liked from Radio Playlist Missing

I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is missing. I'm pretty sure I didn't delete it myself...

Casual Listener

I've been using Daily Mixes to find new music for a bit with the intention of saving some of those songs to my library later. Now that I want to do that I noticed that my Liked from Radio playlist is...

onebakednoodle

Newbie

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

spotify don't work in 4g

Help please, i have spotify with premium account on my nexus 5x android O developer preview;until yesterday all good, this morning i change telephone operator and have a new SIM.Now spotify work only on WI FI but not on 4G, it's the only app that doe...

Casual Listener

Help please,   i have spotify with premium account on my nexus 5x android O developer preview; until yesterday all good, this morning i change telephone operator and have a new SIM. Now spot...

andre88

Casual Listener

885 Views

3 replies

0 likes

  • 885 Views
  • 3 replies
  • 0 likes

Help with downloading

So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it says turn cellular download on in settings to downl...

Regular

So on Spotify on Wi-Fi at home. My playlist was downloaded but for some reason since ive added a couple new, the whole olatlisr has undownloaded. Anyway went to turn download off and on again but it ...

matty1610

Regular

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle wont disable

How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out of 20. Can someone fix the problem? BTW. Where is sp...

Visitor

How can I disable the shuffle feature? I want to play an album from 1st song to the last, not jump randomly between the songs. There is a shuffle feature toggler, but it works only about 1 time out o...

user-removed

Not applicable

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

Android App - Cannot scroll to "Login" Button (╯°□°)╯︵ ┻━┻

Problem: Cannot scroll screen down past "Facebook or New" buttons to loginType: Android Spotify appDevice: Android 4.xDescription: Problem started after the most recent update, I was forced to re-login but the spash screen only allows to scroll left ...

Newbie

Problem: Cannot scroll screen down past "Facebook or New" buttons to login Type: Android Spotify app Device: Android 4.x Description: Problem started after the most recent update, I was forced to ...

osornios

Spotify Star

996 Views

1 replies

0 likes

Login
Other
  • 996 Views
  • 1 replies
  • 0 likes

Playlist keeps "forgetting" songs but not really.

My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results.Then i turn online mode back on and search again and sure enough, there...

Newbie

My app keeps "forgetting" that i already have songs. I use offline mode alot so sometimes i go searching for a song for instance "Five hours". And spotify doesnt have any results. Then i turn onli...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Disable shuffle for album play

I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and select the first song for me to be able to listen to ...

Newbie

I am on the trial period for Premium. I mostly listen to entire albums in the offline mode. Whenever I pick an album, some song in the middle starts playing. I have to click the shuffle button and se...

608 Views

0 replies

1 likes

  • 608 Views
  • 0 replies
  • 1 likes

Superuser Contribution 5 skips an hour?

I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?

Newbie

I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?

Maria_B

Moderator

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Mini Cooper steering Music control does not work !?

Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console....

Newbie

Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next so...

user-removed

Not applicable

2146 Views

1 replies

14 likes

  • 2146 Views
  • 1 replies
  • 14 likes

Solved!! Ford Sync applink help

Hello all,I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app open but nothing is working.Thanks in advance for any hel...

Casual Listener

Hello all, I picked up a new car (ford focus) yesterday with sync 2 on it. Is there anything special that I need to do to make applink work? I've tried saying "mobile applications" with the app op...

DukesDad

Newbie

98682 Views

20 replies

1 likes

sync ford focus applink
  • 98682 Views
  • 20 replies
  • 1 likes

Superuser Contribution Skipping

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Casual Listener

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Maria_B

Moderator

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see the buttons

I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.

Newbie

I can't see the buttons on the notification box. because it has the same color with the background, what should I do to change the color of them, BTW I'm using Huawei 4x.

Maria_B

Moderator

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Un salto al ayer borrar playlist

Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.

Newbie

Como puedo borrar una lista que me aparece en la seccion "un salto al ayer"? Cabe señalar que esta playlist no es mia.

ChuchiB

Newbie

1489 Views

2 replies

1 likes

un salto al ayer android delete borrar
  • 1489 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't keep login data

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

Casual Listener

I bought a new HTC One X+ and installed Spotify. Everything works perfect with one exception: Everytime I start the app I have to login again because Spotify doesnt keep my login info.

linkbowser12

Regular

14446 Views

7 replies

1 likes

  • 14446 Views
  • 7 replies
  • 1 likes

Superuser Contribution unable to log in

hi I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect". Any idea what to do? Thank you Radek

Casual Listener

hi   I am using the same email and password as to log into web interface but I am getting this message "Unable to log in. Either username or password is incorrect".   Any idea what to d...

kotelnik

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it st

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop

Newbie

Spotify starts playing after i watch a video or any audio on my phone, any idea on how to make it stop

WolfPack4

Newbie

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mala ejecutación de canciones.

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en eso, es muy molesto, ya que de no ser solucionado ...

Newbie

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en...

Maria_B

Moderator

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Solved!! iOS SDK integration

Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this. Thanks, Jesse

Casual Listener

Hello I've been trying to reach a Spotify developer in regards to iOS SDK integration. Please can someone help with this.   Thanks,  Jesse

JesseShortt

Casual Listener

1300 Views

3 replies

0 likes

integration
iOS
SDK
  • 1300 Views
  • 3 replies
  • 0 likes