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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395349 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8410 Views

0 replies

7 likes

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Spotify automatically removing saved offline music

I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is there any fix or am i the only on experiencing it? It ...

Newbie

I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is the...

369 Views

0 replies

1 likes

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Solved!! New icon under album art

Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I recently got the Spotify artist's thing but it loo...

Casual Listener

Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I...

rossi1911

Community Legend

2119 Views

1 replies

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Switches device when I am in the middle of a song .

Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these coming from?

Newbie

Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these com...

207 Views

0 replies

0 likes

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Spotify keeps crashing

Everytime I try to open one of my playlists, spotify crashes. Also when I'm trying to search something, the app tells me that I'm offline. Any idea how to fix these problems?I've tried restarting my phone, checked my internet connection and installin...

Newbie

Everytime I try to open one of my playlists, spotify crashes. Also when I'm trying to search something, the app tells me that I'm offline. Any idea how to fix these problems? I've tried restarting...

281 Views

0 replies

0 likes

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Downloaded music on SD-Card

Since a week I can't save my downloaded music anymore on my SD-Card, but my mobile phone says the 14GB are still saved.Unfortunately, they aren't saved in the app and I can't play them offline anymore! I need help.

Newbie

Since a week I can't save my downloaded music anymore on my SD-Card, but my mobile phone says the 14GB are still saved. Unfortunately, they aren't saved in the app and I can't play them offline anym...

215 Views

0 replies

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Superuser Contribution spotify devices in playing now not working in new patch

After clicking playing now / connect to devices , it doesnt give option to click on other devices anymore on android galaxy tab3 atleast. Devices have to be changed from spotify settings now. Guess it is a bug. That quick shortcut would be nice again...

Casual Listener

After clicking playing now / connect to devices , it doesnt give option to click on other devices anymore on android galaxy tab3 atleast. Devices have to be changed from spotify settings now. Guess i...

hubadonical

Casual Listener

466 Views

2 replies

0 likes

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Songs won't play in app

Music in the Spotify app won't play on my LG. Why is this? I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 I can only still use shuffle play, it doesn't let me chose what song ...

Regular

Music in the Spotify app won't play on my LG. Why is this?   I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 &nb...

Jacob

Community Legend

773 Views

5 replies

0 likes

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Spotify en área de notificaciones android

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí una canción como favorita, siendo necesario abrir la ...

Newbie

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí un...

641 Views

0 replies

0 likes

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Superuser Contribution Spotify turns down the volume af 40 min of running

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

Casual Listener

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

VorlonB5

Casual Listener

481 Views

2 replies

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Superuser Contribution Desaparece la música offline

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Newbie

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Mario9806

Newbie

530 Views

3 replies

0 likes

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Spotify says i'm offline

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my phone, and still says I'm offline.Is there an issue w...

Casual Listener

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my ph...

Morty1

Casual Listener

284 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify App Crashes When Playing a Specific Song

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes unable to play any song or connect to another device (the ...

Casual Listener

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes un...

brian-kinney

Casual Listener

3933 Views

2 replies

1 likes

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App turns on, on its own.

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it.So, I can kill it the and after a while the app icon will be in my notifications tab. Which means the app is literally running all ...

Visitor

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it. So, I can kill it the and after a while the app icon will be in my notificat...

211 Views

0 replies

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Low volume on s7 edge

Hi,I have a s7 edge and on spotify premium volume is low and i don't know what to do.Could you please help me with this problem?

Newbie

Hi, I have a s7 edge and on spotify premium volume is low and i don't know what to do. Could you please help me with this problem?

361 Views

0 replies

1 likes

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Cant add music to playlist on Galaxy S8+

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but still no news and that was like a month ago. Any help?

Casual Listener

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but stil...

tizzylizzy7

Casual Listener

541 Views

6 replies

0 likes

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New Update?

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song to listen to just it it will not let me. Also when I...

Newbie

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song t...

Joe

Community Legend

380 Views

1 replies

0 likes

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I need a doctor...Spotify Connect

Hi everyoneI have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App.Now here is where the fun begins...PC and FireTV - Wired connectionAndroi...

Newbie

Hi everyone I have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App. Now here is where ...

358 Views

0 replies

0 likes

not working
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When I go from offline to online all my downloads become undownloaded

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became online only, basicly rendering the app usless. did i ...

Visitor

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became on...

saramaimai

Newbie

325 Views

1 replies

0 likes

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Superuser Contribution Queue

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Newbie

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Leonardo

Roadie

311 Views

1 replies

0 likes

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Superuser Contribution Bluetooth bass is distorted only in the car bluetooth.

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its not my car, because when I play music through the rad...

Newbie

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its no...

Leonardo

Roadie

1799 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes