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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196223 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196223 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538039 Views

78 replies

3 likes

  • 538039 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444196 Views

565 replies

37 likes

Account
Free
  • 444196 Views
  • 565 replies
  • 37 likes

Superuser Contribution WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this ...

Casual Listener

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playin...

Charlieshinkr

Casual Listener

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

Old Spotify Client appearing on Samsung J3

Hello, On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of playlist, and whne every she shares a playlist with me it app...

Casual Listener

Hello,  On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of pla...

Joe

Community Legend

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

Disappearing music or unable to download to SD card.

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no storage option in the menu. It's infuriating. I don't kn...

Casual Listener

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no stora...

Joe

Community Legend

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Problemas con la app

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

Newbie

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Samsung Gear App no longer available?

I've searched for over an hour here and on Google and didn't find anything about this.I just got a Gear S2 I live in USA but the app is nowhere to be found.At first it was there but said no longer available when I tried to download. Now it doesn't ev...

Newbie

I've searched for over an hour here and on Google and didn't find anything about this. I just got a Gear S2 I live in USA but the app is nowhere to be found. At first it was there but said no l...

566 Views

0 replies

1 likes

  • 566 Views
  • 0 replies
  • 1 likes

Can´t listen on my car and at home, bluetooth problems?

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

Newbie

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

michaelaktas

Music Fan

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

using a lot of background data

as you can see in the attachments spotify is using a huge amount of background data although i disabled thathow can i fix this?

Music Fan

as you can see in the attachments spotify is using a huge amount of background data although i disabled that how can i fix this?

Werd13

Newbie

2444 Views

8 replies

0 likes

  • 2444 Views
  • 8 replies
  • 0 likes

I can not share music on Twitter

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

Visitor

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes after latest Samsung S8 Android update

After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.

Newbie

After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.

eknomic

Newbie

2535 Views

5 replies

1 likes

  • 2535 Views
  • 5 replies
  • 1 likes

No Behind the Lyrics feature in Oppo F1s

Good day!I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the lyrics is only available only in some selected tracks. bu...

Newbie

Good day! I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the ly...

579 Views

0 replies

1 likes

  • 579 Views
  • 0 replies
  • 1 likes

How to see previously downloaded music files in my account

Hi there, I previously and by a mistake, switched off the storage option in Android Application settings for Spotify. then application freezed. When I switched on again, It needed me to login to app again. When I do that, I can't see all archived(dow...

Regular

Hi there,   I previously and by a mistake, switched off the storage option in Android Application settings for Spotify. then application freezed. When I switched on again, It needed me to logi...

nohackmove

Regular

1681 Views

6 replies

0 likes

  • 1681 Views
  • 6 replies
  • 0 likes

Not working

My music won't play ita plays for a second and then stops please can someone help thank you

Newbie

My music won't play ita plays for a second and then stops please can someone help thank you

Jacob

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

No Connection

My spotify can't connect through my network provider. I'm from Indonesia and I use Telkomsel as my provider. Everything is fine until yesterday when I tried to use Spotify. It says no connection whenever I use my phone's internet. It won't even open ...

Casual Listener

My spotify can't connect through my network provider. I'm from Indonesia and I use Telkomsel as my provider. Everything is fine until yesterday when I tried to use Spotify. It says no connection when...

anggaparamartha

Casual Listener

678 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Where is my saved music, artists tab, album tab, etc?

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Newbie

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Marantz M-CR603 connects to Iphone and Mac but not to Android ?

Hi everyone, I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible.Nonetheless, it works fine with :- my mac (through the system but not through the spotify app)- an iPhone (through the spotify app)Bu...

Casual Listener

Hi everyone,   I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible. Nonetheless, it works fine with : - my mac (through the system but not...

Joe

Community Legend

4120 Views

3 replies

0 likes

Android
Connect
M-CR603
Marantz
  • 4120 Views
  • 3 replies
  • 0 likes

Premium Spotify - playing offline does not work

Hi,I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I go offline withou Internet connection. I paid for Sp...

Casual Listener

Hi, I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I...

Joe

Community Legend

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

Downloaded but un-followed music

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is adding to the playlist?Becasue there are playlists tha...

Newbie

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is add...

Joe

Community Legend

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Spotify no pantalla de bloquea

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular tengo que desbloquearlo para cambiar de cancion o d...

Newbie

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify randomly changes song mid tack to foreign music

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried restarting my phone. Deleting and reinstalling the a...

Newbie

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried r...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Have to force Spotify to quit and then restart to connect to Chromecast

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware.Actions taken:1. Gave Spotify a single star rating on Google Play. Does not fix the p...

Newbie

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware. Actions taken: 1. Gave Spotif...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes