Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
388065 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!
My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!
Roadie
357 Views
1 replies
0 likes
Spotify kept stalling so I unstained and reinstalled.Now I can see albums in my library but only play them when online. Massively frustrating!
Spotify kept stalling so I unstained and reinstalled. Now I can see albums in my library but only play them when online. Massively frustrating!
Roadie
283 Views
1 replies
0 likes
I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't helping.
I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't ...
206 Views
0 replies
1 likes
I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I logged out and back in but it still stayed the same....
I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I l...
312 Views
0 replies
0 likes
Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help
Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help ❤️
Community Legend
1151 Views
7 replies
0 likes
Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nadaAYUDAAAA
Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nada AYUDAAAA
196 Views
0 replies
0 likes
I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being able to talk to Specify is very poor, to say the lea...
I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being a...
Casual Listener
346 Views
2 replies
0 likes
All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has happened on some scale beforehand but usually it wo...
All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has ...
303 Views
0 replies
0 likes
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me.I use a Samsung Galaxy A5 2017 running Android 6.0.1I just bought premium before that it worked like it...
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me. I use a Samsung Galaxy A5 2017 running Android 6...
Casual Listener
529 Views
1 replies
0 likes
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), p...
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0 I have Spotify Premium, also installed the app on my laptop. I als...
Casual Listener
896 Views
5 replies
0 likes
Hy!I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloaded songs.Ive already tried an clean reinstall, switchi...
Hy! I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloa...
Newbie
418 Views
1 replies
2 likes
I have an android7.0. is there an eq in spotify
I have an android7.0. is there an eq in spotify
Community Legend
925 Views
1 replies
0 likes
Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data provider so I don't run the app in offline mode. Anyway, when I got to work and ...
Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data...
Casual Listener
703 Views
1 replies
0 likes
Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops playing without any reason..its very annoying, i tried ...
Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops play...
218 Views
0 replies
0 likes
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotify but it opens in Pocket Cast or some other app. I ...
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotif...
Roadie
281 Views
1 replies
0 likes
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...
Roadie
5034 Views
3 replies
1 likes
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playing XYZ in my Android App, I hear music, but no info about the...
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playin...
Casual Listener
3717 Views
3 replies
0 likes
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can access it on desktop, but not here. Others can login fine on my pho...
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can ac...
Community Legend
497 Views
3 replies
0 likes
I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files from iTunes;Import all iTunes playlists with File > Import playli...
I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files...
Regular
661 Views
1 replies
1 likes
Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone has an unstable internet connection (whether it is Wi-Fi or 3G LTE) th...
Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone h...
235 Views
0 replies
0 likes
