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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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syncing to facebook

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Casual Listener

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Joe

Community Legend

603 Views

3 replies

0 likes

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Superuser Contribution Spotify premium Android

Se me quito Spotify premium derrepente, estaba escuchando música y voy a recoger algo y ya no tenia premium

Newbie

Se me quito Spotify premium derrepente, estaba escuchando música y voy a recoger algo y ya no tenia premium

RodrigoPalma

Roadie

444 Views

1 replies

0 likes

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Suggested songs

I have an account with Spotify. How do stop Spotify from interrupting a playlist I created with suggested songs?

Casual Listener

I have an account with Spotify.  How do stop Spotify from interrupting a playlist I created with suggested songs?  

Fenwol

Casual Listener

664 Views

4 replies

0 likes

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Cannot connect to Yamaha WX030

If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any message and no connection.I've updated the Speaker to ...

Casual Listener

If I startet Spotify (from Android or Windows) I see my Speaker in the devicelist. If I try to connect them I see the message "connecting". After about 30 seconds this operation stops without any mes...

MEA707

Casual Listener

1782 Views

3 replies

2 likes

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Superuser Contribution Usar spotify en segundo plano

Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?

Newbie

Hola que tal tengo un problema, cada vez que abro otra app con el spotify reproduciendo, automaticamente el spotify se cierra, hay alguna solucion para este problema?

kacomanya

Casual Listener

11780 Views

3 replies

2 likes

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Unable to reinstall via Play store, getting error code 497

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connections were perfectly fine (i.e. the problem was most ...

Regular

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connecti...

Joe

Community Legend

766 Views

1 replies

0 likes

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Spotify Mood Player Test User Sign-Up

Hi, For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are willing to test our application for two weeks and then fill in a...

Visitor

Hi,   For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are will...

637 Views

0 replies

0 likes

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Won't play newly added songs on playlist

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some songs include "No favors" Big Sean, and "I Spy" Sk...

Newbie

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some...

Joe

Community Legend

849 Views

1 replies

0 likes

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Downloaded music to device count exceeded

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own. Yesterday I started having issues with my downloaded content disappearing. After a cache delete and app re-install, I now get the er...

Casual Listener

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own.    Yesterday I started having issues with my downloaded content disap...

Gerothin

Casual Listener

1096 Views

5 replies

0 likes

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Spotify App wants total control

Something has changed in this app. When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. If I clear the app from "recent items", that does not sto...

Casual Listener

Something has changed in this app.  When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. ...

ethannwu

Regular

427 Views

1 replies

0 likes

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Offline device count after update

My offline music keeps getting removed after spotify updates. It happened randomly before, but recently it was specific to the update. I noticed that the "allowed offline device" was filled with my android phone at a week apart or so (perfectly match...

Casual Listener

...his issue seems close to this other one https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/1/thread-id/59595, I don't think it's the same.

Ibonsall14

Gig Goer

704 Views

3 replies

0 likes

Android
bug report
Offline Devices
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Superuser Contribution ALL music keeps disappearing

Hi, I keep finding that ALL the music I have downloaded is no longer downloaded and I have to go through the whole process again. This is happening regularly and I am getting mighty bored with it now.Please can Spotify explain what is going on and ho...

Casual Listener

Hi, I keep finding that ALL the music I have downloaded is no longer downloaded and I have to go through the whole process again. This is happening regularly and I am getting mighty bored with it now...

blueloublou

Casual Listener

449 Views

3 replies

0 likes

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Superuser Contribution Almacenamiento

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa.Como soluciono eso?Tengo un Android

Newbie

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa. Como soluciono eso? Tengo un Android

MonicaM_Bogota

Roadie

404 Views

1 replies

0 likes

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Music missing

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them. This is a problem because I am not aware that the...

Newbie

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them...

457 Views

0 replies

0 likes

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Superuser Contribution Volume fluctuates

The volume on my Spotify gets really quiet then loud again. I tried messing with the sound settings and nothing works. I cant stand to listen to it anymore. I have a Galaxy S6 edge.

Newbie

The volume on my Spotify gets really quiet then loud again. I tried messing with the sound settings and nothing works. I cant stand to listen to it anymore. I have a Galaxy S6 edge.

RodrigoPalma

Roadie

573 Views

1 replies

0 likes

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Pandora Premium better?

I think Pandora Premium might be better than Spotify on Android right now. On iOS? No. Follow with me here: Negatives to Pandora Premium currently:-No local files (coming?)-No desktop/web (coming soon)-no queue (coming)-don't have ALL the music Spoti...

Roadie

I think Pandora Premium might be better than Spotify on Android right now. On iOS? No.   Follow with me here:   Negatives to Pandora Premium currently: -No local files (coming?) -No d...

Tom_Neverwinter

Casual Listener

4447 Views

4 replies

4 likes

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Solved!! Phone suddenly starts playing

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work for everyone to hear (i did NOT press anything).Add...

Newbie

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work ...

Joe

Community Legend

1359 Views

1 replies

0 likes

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Speicherort meiner Playlists SD card / interner Speicher voll

Hallo zusammen,Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher.In den Einstellungen der Downloads von Spotify habe ich eingestellt, dass der Speicherort meine SD Karte ist, ...

Casual Listener

Hallo zusammen, Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher. In den Einstellungen der Downloads von Spotify habe ich...

zorreyy

Newbie

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8 replies

0 likes

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Solved!! Viele Fragen auf die ich keine Antwort finde

Und zwar1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden.2. Kann ich nicht die heruntergeladenen Titel der Playlists auf ...

Newbie

Und zwar 1. Wie kann ich einzelne Lieder aus einer von Spotify gestellten Playlist downloaden? Immer wenn ich auf einen Titel klicke steht da zwar alles andere, nur eben nicht downloaden. 2. Kann i...

ManuelHeredia

Newbie

15928 Views

2 replies

0 likes

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