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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118930 Views

27 replies

4 likes

  • 118930 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239944 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239944 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600919 Views

79 replies

3 likes

  • 600919 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493242 Views

581 replies

42 likes

Account
Free
  • 493242 Views
  • 581 replies
  • 42 likes

Battery drain on phone when listening on laptop application

So this is a bit odd. When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's completely obliterating my mobile battery life while the phone is...

Newbie

So this is a bit odd.   When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's compl...

1155 Views

0 replies

6 likes

  • 1155 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Mixtape

Hello I accidentally blocked a song in one of my mixtapes. How can I make it undone?Thx

Casual Listener

Hello I accidentally blocked a song in one of my mixtapes. How can I make it undone? Thx

user-removed

Not applicable

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on an Ad

My playlist won't play, because a KFC ad won't let it. I'm stuck on this ad and can't listen to music anymore.

Newbie

My playlist won't play, because a KFC ad won't let it. I'm stuck on this ad and can't listen to music anymore.

user-removed

Not applicable

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify is extremely laggy on Huawei P8 Lite

I've been having this problem for a few months and it gets worse and worse with every actualisation. Spotify lags everytime I try to run it or when I change songs - I hit pause and the song doesn't stop, as if the whole system freezes. It takes aroun...

Regular

I've been having this problem for a few months and it gets worse and worse with every actualisation. Spotify lags everytime I try to run it or when I change songs - I hit pause and the song doesn't s...

user-removed

Not applicable

1285 Views

1 replies

0 likes

  • 1285 Views
  • 1 replies
  • 0 likes

"Shuffle Play" only on Premium?

I recently upgraded to spotify premium. On my PC when I go to an album or playlist, the big green button at the top says 'play' and will play through the album or playlist from top to bottom. On my phone, android, at the top of the album or playlist ...

Newbie

I recently upgraded to spotify premium. On my PC when I go to an album or playlist, the big green button at the top says 'play' and will play through the album or playlist from top to bottom. On my p...

user-removed

Not applicable

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Musicas que não tocam

Criei uma playlist com diversas musicas de diversos albuns e cliquei em baixar pois não uso a internet para ouvir no trabalho, e acontece que quando começa a tocar a primeira musica ele funciona perfeitamente, quando ele passa para a seguinte ele toc...

Newbie

Criei uma playlist com diversas musicas de diversos albuns e cliquei em baixar pois não uso a internet para ouvir no trabalho, e acontece que quando começa a tocar a primeira musica ele funciona perf...

2293 Views

0 replies

0 likes

  • 2293 Views
  • 0 replies
  • 0 likes

Superuser Contribution accidentally eliminated a song

Hi, as the title says, I accidentally deleted a song from a playlist and I don't remember the title nor the artist, is there a way to recover it? I was on android and I can't figure out if there is a way to see the chronology, help!

Newbie

Hi, as the title says, I accidentally deleted a song from a playlist and I don't remember the title nor the artist, is there a way to recover it? I was on android and I can't figure out if there is a...

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

still offline

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Casual Listener

In my S5 despite my 4G connection is working, Spotify says I'm offline and it runs only with wifi

Sonnopesante

Newbie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution All downloaded songs erased and signoff automatically

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory from other files or doc explorer. How do I solve this ...

Newbie

It's two times now, I open the app and my account is signed off plus all my downloaded songs are erased. Also it doesn't read my SD card, which is not an SD problem since I can access this memory fro...

user-removed

Not applicable

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loud burst of sound on first play each day

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts.I'm on a galaxy s8 with security patch from may 1st.Spotify version 8.4.4.810Samsung equali...

Newbie

Each day when I start the first song (usually in the bus with my headset) there is a really loud burst of sound for about 0.3 seconds and then the song starts. I'm on a galaxy s8 with security pat...

user-removed

Not applicable

1033 Views

1 replies

0 likes

bug
loud
Sound burst
  • 1033 Views
  • 1 replies
  • 0 likes

Can´t Change saving Files on SD-Card

Hi there, I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t change the place to save the music to my SD-Card. Normaly there i...

Regular

Hi there,   I have a massive Problem saving my Offline Playlists on my SD Card (Phone Galaxy S7). It Used to work until yesterday. Somehow My Spotify stopped working. From now on i can´t chang...

Joe

Community Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution samsung s6 edge con denon avr s710w

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo la misma red.. que puede ser?

Newbie

ayuda.. de repente mi teléfono ya no reconoció mi aparato denon avr s710w al momento de querer reproducir música en spotify, antes si podía... no lo veo en dispositivos disponibles y ambos están bajo...

user-removed

Not applicable

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

S7 edge no internet connection, but internet go well with all others apps

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps page from crome. i've tryed to reinstall and i saw i...

Casual Listener

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps p...

Francescoarnald

Casual Listener

736 Views

3 replies

0 likes

  • 736 Views
  • 3 replies
  • 0 likes

When I click on a daily mix, I can't switch daily mixes

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because I can't switch if I don't like the the song.

Visitor

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because...

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Spotify don't work

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

Visitor

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

user-removed

Not applicable

1887 Views

5 replies

0 likes

  • 1887 Views
  • 5 replies
  • 0 likes

Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

Visitor

Hi ! I can't find the party mode to have a non-stop DJ mix....

Joe

Community Legend

11608 Views

5 replies

0 likes

  • 11608 Views
  • 5 replies
  • 0 likes

Downloaded songs disappeared after automatic logout in Cuba. Songs are still taking up storage.

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged out and cannot connect because there is no Internet.S...

Casual Listener

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged ou...

frederii

Casual Listener

2099 Views

2 replies

0 likes

Android
cuba
oneplus 2
  • 2099 Views
  • 2 replies
  • 0 likes

Saving and sending a QR code on Android (Galaxy S7)

Hello I wonder if anyone can help Please!I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "Share" but that just sends a link and some text, doesn'...

Casual Listener

Hello I wonder if anyone can help Please! I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "...

1032 Views

0 replies

1 likes

  • 1032 Views
  • 0 replies
  • 1 likes

Solved!! streaming to airplay device on android?

Hi all, I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my airplay device connected to my stereo without my device being rooted. W...

Casual Listener

Hi all,    I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my air...

alexkgl

Newbie

90985 Views

8 replies

2 likes

  • 90985 Views
  • 8 replies
  • 2 likes