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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107581 Views

26 replies

3 likes

  • 107581 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217593 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217593 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571918 Views

79 replies

3 likes

  • 571918 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471276 Views

577 replies

40 likes

Account
Free
  • 471276 Views
  • 577 replies
  • 40 likes

sound settings

I have set my spotify to an incredibly bad sound out of spotify .. understands that on the phone it plays a nice sound but when it's going to play in my earphone or chromecast it's terribly bad sound. I think I've got a click on something that I do n...

Casual Listener

I have set my spotify to an incredibly bad sound out of spotify .. understands that on the phone it plays a nice sound but when it's going to play in my earphone or chromecast it's terribly bad sound...

cadmielp

Roadie

1000 Views

3 replies

0 likes

  • 1000 Views
  • 3 replies
  • 0 likes

Solved!! S8 No password required to open phone while using spotify

I reckon I did this by mistake - messing with settings. But when I'm running Spotify there is no password required to unlock my phone. I like to have my phone passworded at all times but can't figure out how to change this setting back at all. I've l...

Casual Listener

I reckon I did this by mistake - messing with settings.   But when I'm running Spotify there is no password required to unlock my phone.   I like to have my phone passworded at all time...

Joe

Community Legend

2473 Views

3 replies

0 likes

  • 2473 Views
  • 3 replies
  • 0 likes

All downloaded albums disappear from android phone daily

Starting recently and with greater regularly (now daily) I find that all the downloaded albums have deleted from my android phone. Strangely playlists are not affected, but every day this week I find all my albums have gone. I download them again ove...

Newbie

Starting recently and with greater regularly (now daily) I find that all the downloaded albums have deleted from my android phone. Strangely playlists are not affected, but every day this week I find...

Fergal2808

Newbie

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Android app - Wake lock

Hello! I wanted to give some (android) developer feedback since I recently discovered that even though I had spotify installed on my Samsung S6 Edge+ (SM-G926F), I have not opened or used spotify, and it uses ± 90mb of data per month, and 3hr and 30m...

Newbie

Hello!   I wanted to give some (android) developer feedback since I recently discovered that even though I had spotify installed on my Samsung S6 Edge+ (SM-G926F), I have not opened or used&nb...

1321 Views

0 replies

1 likes

Android
Other
  • 1321 Views
  • 0 replies
  • 1 likes

Equalizer not showing up on new phone

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option.

Newbie

I use to have a Samsung phone and I switched to LG. On the Sansung I had the option to an equalizer where as the LG I don't have that option. 

Joe

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Solved!! S8 Doesn't show playback controls in notification panel

Hi, I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do. In doing so, I probably messed up Spotify. As now the " '<<' '>' '>>' " ...

Casual Listener

Hi,   I got the S8 recently and once I received it I did what most people should do, is mess around in the settings and find cool things out about what your phone can actually do.   In ...

monkeh_studio

Casual Listener

21220 Views

2 replies

1 likes

  • 21220 Views
  • 2 replies
  • 1 likes

I can't see the full Behind the Lyrics feature

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screenshot. I can't find a way of getting rid of it or making the box larg...

Newbie

The bottom of the box for the lyrics feature on my phone is hidden so I can't see the last line of lyrics and it's really annoying. The word "Genius" is in front, I included a screensh...

VioletaSpotify

Regular

7478 Views

1 replies

3 likes

  • 7478 Views
  • 1 replies
  • 3 likes

Connected to wifi but cant download songs

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Ive tried turning that option off and connecting to w...

Newbie

I am trying to download an album while I'm connected to my home wifi but the app won't let me. If I turn off my wi fi and turn on the option in the settings 'Download over cellular' it works fine. Iv...

NF_be

Newbie

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Unable to Search for Another User When Sharing

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing directly to other users within the app any more? I ...

Regular

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing ...

Jacob

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Local Files won't download on my Samsung s8

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1000 songs. I'm on the same network ive reinstalled ...

Casual Listener

I've done everything I'm supposed to do, but it just says waiting for download (when the local file is alone in its own playlist) and it just won't download when it's in my other playlist with over 1...

Foeland

Casual Listener

2290 Views

2 replies

0 likes

  • 2290 Views
  • 2 replies
  • 0 likes

"Back 15s" on the quick access menu is not working as intended

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply ridiculous that such a glaring error made it's way to ...

Newbie

The button that rewinds 15s, available when listening Podcasts since the last update, is actually SKIPPING 15s, the "skip 15s" button is working as intended. I've loved this update but its simply rid...

363 Views

0 replies

0 likes

  • 363 Views
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  • 0 likes

Superuser Contribution Spotify starts playing after it's been paused for a long time

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and after I turn my alarm off in the morning. I've turned ...

Casual Listener

If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and aft...

kdmo1005

Casual Listener

1261 Views

2 replies

0 likes

  • 1261 Views
  • 2 replies
  • 0 likes

Losing my downloads

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please could someone help I see lots of people seem to hav...

Casual Listener

Hi For some reason everytime I download music onto my phone it works fine then all of a sudden it gets wiped from my phone. This is very annoying and I have absolutely no idea why it happens. Please ...

hotnspicyyyyyy

Roadie

1838 Views

3 replies

0 likes

  • 1838 Views
  • 3 replies
  • 0 likes

Superuser Contribution Opçao de armazenamento no cartao sd sumiu.

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

Casual Listener

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

user-removed

Not applicable

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

[Android] Auto Shuffle that cant be stopped is a deal breaker.

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please the label and generate sales of **bleep**. Just now...

Newbie

I am over 40 and the reason I use Spotify and pay for my interested family members is due to actual albums available. Real musicians record an album, not a single with help from a producer to please ...

633 Views

0 replies

0 likes

Android
  • 633 Views
  • 0 replies
  • 0 likes

Não estou conseguindo passar as musicas baixadas para o armazenamento externo SD

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o meu app no dia 31/05/2017 para sua ultima versão e sumi...

Newbie

Sou assinante Premium e costumo baixar as musicas para o armazenamento externo, ou seja no cartão de memoria do meu celular, ja que o meu celular não possui espaço suficiente. Mas eu atualizei o...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Superuser Contribution Det går inte att spela upp låtar

Hej! Förut gick det att spela upp alla låtar vid anslutning till nätverk, men nu funkar det inte längre! Min spotify på android fungerar alltså inte. Jag har testat med flera konton, raderat och startat om hela skiten men det fungerar fortfarande int...

Newbie

Hej! Förut gick det att spela upp alla låtar vid anslutning till nätverk, men nu funkar det inte längre! Min spotify på android fungerar alltså inte. Jag har testat med flera konton, raderat och star...

zebra44

Newbie

2656 Views

2 replies

0 likes

  • 2656 Views
  • 2 replies
  • 0 likes

Solved!! Connexion data

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non hello I would like to know if I let spotify in connection mode, the music I have downloaded fo...

Casual Listener

Bonjour je souhaiterais savoir si je laisse spotify en mode connexion, la musique que j'ai téléchargé pour l'écouter hors connexion utilise mon data ou non   hello I would like to know i...

BossKo-23-

Casual Listener

2504 Views

5 replies

0 likes

  • 2504 Views
  • 5 replies
  • 0 likes

HOW DO I SAVE ALL SONGS IN AN ALBUM AT ONCE?

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs? If not, you guys should implement it because it's boring and slow to save them one by on...

Visitor

Hi, is there any posibility for saving in My songs all the songs from an Album instead of having to save them one by one in order for them to appear in My songs?   If not, you guys should impl...

user-removed

Not applicable

1331 Views

2 replies

0 likes

  • 1331 Views
  • 2 replies
  • 0 likes