Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375737 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi ! I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special request, so I press ADD TO QUEU and everything is fine. But SOMETIM...
Hi ! I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special r...
236 Views
0 replies
0 likes
Sometimes I'm listening to a playlist, and all of a sudden, next song would stop.Why is this happening?Anything I can do?I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7
Sometimes I'm listening to a playlist, and all of a sudden, next song would stop. Why is this happening?Anything I can do? I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7
Regular
783 Views
3 replies
0 likes
I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those. This happens whether the playlist is sorted alphabetically o...
I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those. Thi...
Regular
740 Views
3 replies
2 likes
Hallo, habe ein Problem. Habe seit kurzem ein S6 edge und irgendwie komme ich nicht weiter. Die Lautstärke wechselt ständig wenn ich Spotify nutze. D.h. die musik wird im ca. 30 Sekunden Takt abwechselnd lauter und leiser, als ob jemand den Regler dr...
Hallo, habe ein Problem. Habe seit kurzem ein S6 edge und irgendwie komme ich nicht weiter. Die Lautstärke wechselt ständig wenn ich Spotify nutze. D.h. die musik wird im ca. 30 Sekunden Takt abwechs...
Newbie
10067 Views
4 replies
0 likes
This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, or whatever. but if the screen goes dark or another...
This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, ...
Community Legend
379 Views
1 replies
0 likes
I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?
I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?
Community Legend
805 Views
5 replies
0 likes
I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a playlist where a song that is available on Spotify...
I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a...
288 Views
0 replies
0 likes
Hello, I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library. But when I switch to listen on the Chromecast, Spotify changes the selection, and on...
Hello, I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library. But when I swit...
Regular
1097 Views
2 replies
4 likes
I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch or hw buttons and have to restart removing the bat...
I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch...
Casual Listener
543 Views
1 replies
2 likes
So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spotify won't load any pages that isn't my main song lib...
So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spoti...
Newbie
609 Views
2 replies
1 likes
Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and it sucks because its basically useless! I already t...
Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and ...
Not applicable
384 Views
4 replies
0 likes
I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium
I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium
Community Legend
325 Views
1 replies
0 likes
Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?
Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?
Community Legend
316 Views
1 replies
0 likes
So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, this is challenging because they have no internet a...
So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, ...
Community Legend
521 Views
3 replies
0 likes
Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?
Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?
Community Legend
1070 Views
1 replies
0 likes
Is there a way to wipe all songs from library instead of doing it one at a time or album by album
Is there a way to wipe all songs from library instead of doing it one at a time or album by album
Casual Listener
1498 Views
1 replies
0 likes
Buenas noches a la comunidad!Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telefono, reinstalando la app, borrando datos y caché... s...
Buenas noches a la comunidad! Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telef...
432 Views
0 replies
1 likes
I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it.What can I do?
I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it...
Casual Listener
488 Views
2 replies
0 likes
There are artists that shows more songs on the counter than I actually have downloaded. Does it consume cell phone memory?
There are artists that shows more songs on the counter than I actually have downloaded. Does it consume cell phone memory?
1059 Views
0 replies
0 likes
Hi! Im having a static crankling while playing Colder Than Ice by Pond on my S7. I noticed that the same happened with 2 others songs in that album... I listened the same song in youtube and I dont get that annoying crackling.. Does anyone else have ...
Hi! Im having a static crankling while playing Colder Than Ice by Pond on my S7. I noticed that the same happened with 2 others songs in that album... I listened the same song in youtube and I dont g...
281 Views
0 replies
0 likes
