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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376078 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Someone **bleep**ing help me!!

Okay lets try this again, look, i made a new account and whenever i sign in or get on the spotify app on my phone, all the features are gone! Only like three are showing, compared to the usual five that are there. I can't create a playlist because th...

Visitor

Okay lets try this again, look, i made a new account and whenever i sign in or get on the spotify app on my phone, all the features are gone! Only like three are showing, compared to the usual five t...

Joe

Community Legend

268 Views

1 replies

0 likes

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Shuffle personalized playlist

Do I have to be a paid member to be able to shuffle my personal playlist? I already tried enabling the twisted arrows but it keeps repeating the same song.

Newbie

Do I have to be a paid member to be able to shuffle my personal playlist? I already tried enabling the twisted arrows but it keeps repeating the same song.

248 Views

0 replies

0 likes

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You are listening to Rakish's iphone???

I was out exercising listening to Spotify on my Note 5 when all of a sudden my music started to jump to different songs. Play then stop. So I look at my phone and the app is locked up, then a screen appears stating that I am listening to Rakish's iph...

Visitor

I was out exercising listening to Spotify on my Note 5 when all of a sudden my music started to jump to different songs. Play then stop. So I look at my phone and the app is locked up, then a screen ...

Joe

Community Legend

567 Views

4 replies

0 likes

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Music download quality issue

Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without downloading all the songs. Now all of my phone stor...

Newbie

Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without ...

Joe

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution eliminating sudden all songs

Hello, I am writing because I have problems with Spotify.I have an honor 8 and 2 months I completely blocks the application, close to task manager and when I opened the application, all saved music was canceled. You have a solution? thank you

Casual Listener

Hello, I am writing because I have problems with Spotify. I have an honor 8 and 2 months I completely blocks the application, close to task manager and when I opened the application, all saved music...

Andrix13

Newbie

405 Views

3 replies

0 likes

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  • 0 likes

Spotify stops in the middle of a song.

Hello App,Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uninstall some other apps. Ialso tried to take out gapless...

Gig Goer

Hello App, Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uni...

242 Views

0 replies

0 likes

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Why is every song greyed out?

So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andriod I can't choose songs I want to listen to from a p...

Newbie

So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andrio...

Hubo

Community Legend

627 Views

1 replies

0 likes

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Superuser Contribution No guarda la música en la sd

Necesito ayudas por favor. Tengo configurado que utilice la sd para descargar las canciones, sin embargo todo lo descargado se va a la memoria de mi teléfono. Lo se porque veo los detalles en ajustes y se me disminuye la memoria disponible del teléfo...

Newbie

Necesito ayudas por favor. Tengo configurado que utilice la sd para descargar las canciones, sin embargo todo lo descargado se va a la memoria de mi teléfono. Lo se porque veo los detalles en ajustes...

Erika

Roadie

11412 Views

9 replies

0 likes

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Can't see chromecast audio in devices list on spotify android app

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to cast. Spotiy app version is 5.6.0.701 on a OnePlus ...

Casual Listener

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to ...

sawier

Casual Listener

942 Views

1 replies

2 likes

chromecast audio
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[android] update widget

When Spotify update one new version for widget on Android ?I used "ubiquity music" because more big but sometimes the widget bug, please update the widget

Regular

When Spotify update one new version for widget on Android ? I used "ubiquity music" because more big but sometimes the widget bug, please update the widget

613 Views

0 replies

0 likes

Android
Update
Widget
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Superuser Contribution Radio startet automatisch

Hey,Ich höre sehr viele Hörspiele über Spotify - auch zum Einschlafen.Seit einiger Zeit startet nun, wenn ein Hörspiel eigtl beendet ist, das "Album-Radio" - das will ich aber nicht. Hat jemand einen Tipp, wie man das ausstellen kann?Denn sonst läuft...

Casual Listener

Hey, Ich höre sehr viele Hörspiele über Spotify - auch zum Einschlafen. Seit einiger Zeit startet nun, wenn ein Hörspiel eigtl beendet ist, das "Album-Radio" - das will ich aber nicht. Hat jemand e...

oivlis111

Newbie

12423 Views

12 replies

1 likes

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Superuser Contribution Cant properly share on Twitter

Hello, first of all, sorry if you don't understand something, as english is not my native language. So, everything was going fine, one day I just deactivated my twitter account for a week or so, then reactivated it, now Spotify is not listed in the a...

Casual Listener

Hello, first of all, sorry if you don't understand something, as english is not my native language.   So, everything was going fine, one day I just deactivated my twitter account for a week or...

geppinger

Newbie

684 Views

3 replies

0 likes

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Daily Mix loses variety of genres over time

When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades. In different moods I'd want to listen to different mixes.Since then, I've found different Mixes seem to be...

Gig Goer

When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades.  In different moods I'd want to listen to differen...

841 Views

0 replies

4 likes

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EQ

Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.

Newbie

Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.

331 Views

0 replies

0 likes

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Music isn't downloading

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have available offline. Only now, it won't dowload the res...

Casual Listener

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have av...

Arkon_Raavus21

Casual Listener

14769 Views

3 replies

1 likes

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  • 3 replies
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Solved!! Lost local file retrieval

Hey,So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spotify can't play any of the songs through the desktop p...

Newbie

Hey, So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spot...

Deborahknutson5

Newbie

3607 Views

2 replies

0 likes

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Superuser Contribution Spotify constantly erasing music

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted from my sd card. It now happened more than 10 times, f...

Newbie

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted fro...

Erika

Roadie

1093 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How to save the playlist on the microSD card?

Hello guys, I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4GB.I tried to move it to my 64GB microSD card but I couldn't ...

Casual Listener

Hello guys,   I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4G...

TadeoZapata

Newbie

5105 Views

4 replies

0 likes

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Android Local Music

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've read include using a desktop to help which I dont cur...

Newbie

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've re...

280 Views

0 replies

0 likes

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Superuser Contribution Wont download over wifi

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Casual Listener

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Erika

Roadie

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes