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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

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Random Volume Changes

So, when I'm listening to music on spotify, the volume of the song suddenly goes down randomly and then comes back up a minute later. It's very frustrating, and I've already turned off SoundAlive (I have a Samsung S6), trying different songs, and re-...

Newbie

So, when I'm listening to music on spotify, the volume of the song suddenly goes down randomly and then comes back up a minute later. It's very frustrating, and I've already turned off SoundAlive (I ...

user-removed

Not applicable

616 Views

1 replies

0 likes

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Pas d'option stockage android

Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la même version. Des solutions? J'ai également attribué l...

Newbie

Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la mêm...

smol_mosher_one

Casual Listener

2418 Views

9 replies

3 likes

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  • 9 replies
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Xfinity Ad making my app freeze

Whenever the Xfinity ad plays on my Samsung Galaxy S2 android tablet the app freezes. I have to exit the app and come back in to make it work. I've tried pressing the back button but it is stuck on that screen. Just letting you know in case other peo...

Newbie

Whenever the Xfinity ad plays on my Samsung Galaxy S2 android tablet the app freezes.  I have to exit the app and come back in to make it work.  I've tried pressing the back button but it i...

319 Views

0 replies

0 likes

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COUPURES INCESSANTES

Bonjour je suis sur un meizu pro 6 avec Android marshmallow 6.0 et j'en ai marre d'avoir des coupures incessantes en plein milieu d'une musique à tout moment même quand jai un réseau sur c'est extrêmement énervement.Merci de m'aider

Newbie

Bonjour je suis sur un meizu pro 6 avec Android marshmallow 6.0 et j'en ai marre d'avoir des coupures incessantes en plein milieu d'une musique à tout moment même quand jai un réseau sur c'est extrêm...

790 Views

0 replies

3 likes

  • 790 Views
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  • 3 likes

Wifi only?

How do I set up Spotify on Android so it only streams when connected to wifi?or does not stream when wifi is not available and would use data?

Newbie

How do I set up Spotify on Android so it only streams when connected to wifi? or does not stream when wifi is not available and would use data?

MartinStoichkov

Community Legend

3715 Views

1 replies

8 likes

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  • 1 replies
  • 8 likes

Problem with engaging in any track or album

It is a bit of time that I can not use the play on any of the individual songs or the album, I can just click on "shuffle" and I have to wait for the song I want, but often I go out songs or artists that I do not try. How can I fix?

Newbie

It is a bit of time that I can not use the play on any of the individual songs or the album, I can just click on "shuffle" and I have to wait for the song I want, but often I go out songs or artists ...

Joe

Community Legend

348 Views

1 replies

0 likes

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Solved!! Cannot cache songs via mobile

Hi,My mobile data plan includes unlimited Spotify traffic via mobile (t-mobile germany). However, nowadays I'm unable to cache tracks offline on demand. The option to download via mobile is active in settings, I've reinstalled the app and cleared the...

Casual Listener

Hi, My mobile data plan includes unlimited Spotify traffic via mobile (t-mobile germany). However, nowadays I'm unable to cache tracks offline on demand. The option to download via mobile is activ...

WoRie

Casual Listener

728 Views

5 replies

0 likes

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  • 5 replies
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i'm not following anyone but...

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

Casual Listener

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

MartinStoichkov

Community Legend

252 Views

1 replies

0 likes

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  • 1 replies
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Spotify closes automatically after I connect to my local WLAN

Spotify closes automatically after I connect to my local WLAN.If I connect to 3G/UMTS or other WLANs then Spotify has no problems. I already re-installed Spotify. Delete the cache and all temp Data.It would be great, if someone could help me!

Newbie

Spotify closes automatically after I connect to my local WLAN. If I connect to 3G/UMTS or other WLANs then Spotify has no problems.   I already re-installed Spotify. Delete the cache and all ...

233 Views

0 replies

0 likes

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Can't navigate the site - can anyone help?

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two things: I go to my account through the link in the mail...

Casual Listener

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two thin...

ItsJamesJ

Community Legend

537 Views

3 replies

0 likes

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  • 3 replies
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Search error

The artist's albums and songs don't come out.

Newbie

The artist's albums and songs don't come out.

221 Views

0 replies

0 likes

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WHY IN THE NAME OF GOD THEY REMOVED THE OPTION TO SHUFLE PLAY PLAYLISTS IN A FOLDER?

I can not understand how the spotify team was able to remove the only button that made me pay for a premium account. The "shuffle play" button on playlists in a folder was MY LIFE. I do not want to waste time looking for music while I'm in the car or...

Regular

I can not understand how the spotify team was able to remove the only button that made me pay for a premium account.   The "shuffle play" button on playlists in a folder was MY LIFE. I do not ...

Spotify_Evan

Casual Listener

3582 Views

15 replies

17 likes

playlists in folder
shuffle button
Shuffle folder
Shuffle in playlists
Shuffle play
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  • 17 likes

Samsung s5 not reading sd card

Hi,My spotify randomly undownloaded all of my offline songs and it is now not reading my sd card. I have tried to uninstall and reinstall spotify etc but it is still not working.Please help! Any is appreciatedThanks.

Newbie

Hi, My spotify randomly undownloaded all of my offline songs and it is now not reading my sd card. I have tried to uninstall and reinstall spotify etc but it is still not working. Please help! ...

Ibonsall14

Gig Goer

307 Views

1 replies

0 likes

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Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

How to make music automatically play when I start my car via bluetooth from where I left off.. It shows it on the car screen but I have to manually push play on my phone. All other features work fine.

Casual Listener

How to make music automatically play when I start my car via bluetooth from where I left off.. It shows it on the car screen but I have to manually push play on my phone. All other features work fine.

Msundt22

Casual Listener

286 Views

1 replies

0 likes

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I dont have primium but keep getting charged

I had premium, then got rid of it and still 5 months later being charged.I don't have a 2nd account so it's not a fee from thatI don't get a bill sent to my email about the charges.I need help

Newbie

I had premium, then got rid of it and still 5 months later being charged. I don't have a 2nd account so it's not a fee from that I don't get a bill sent to my email about the charges. I need...

Jacob

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
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Wallpapers in screen loocked

I don't see the wallpapers of music in screen loocked

Newbie

I don't see the wallpapers of music in screen loocked

240 Views

0 replies

0 likes

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All my downloaded album get deleted

Every once in two months all of my albums get deleted, they're still saved but not downloaded even tough they were. Except for today when I woke up and saw my music was deleted and some albums were missing so I had to search every artist and check if...

Newbie

Every once in two months all of my albums get deleted, they're still saved but not downloaded even tough they were. Except for today when I woke up and saw my music was deleted and some albums were m...

231 Views

0 replies

0 likes

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interrupted stream

I'm using Spotify from my Android phone to stream music to my speakers via Chromecast. I keep having problems, however, with the music being interrupted. First I thought this had something to do with the Chromecast connection until I realized that th...

Casual Listener

I'm using Spotify from my Android phone to stream music to my speakers via Chromecast.  I keep having problems, however, with the music being interrupted.  First I thought this had somethin...

339 Views

0 replies

0 likes

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Problem to remove imported music

I imported two songs into the cell phone spotify, but now i can't remove them of my music, how can i remove imported song from my music?

Newbie

I imported two songs into the cell phone spotify, but now i can't remove them of my music, how can i remove imported song from my music?

437 Views

0 replies

1 likes

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Spotify does not update to premium

I recently got spotify premium for family members. I added my wife and sent her the link. She then followed the steps and was able to create an account and log in. Unfortunately, it does not let her select songs and has to shuffle music... It asks he...

Casual Listener

I recently got spotify premium for family members. I added my wife and sent her the link. She then followed the steps and was able to create an account and log in. Unfortunately, it does not let her ...

Maxim

Spotify Star

308 Views

1 replies

0 likes

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