Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118847 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239774 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600696 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493075 Views
581 replies
42 likes
I downloaded a lot of music to my SD card, so I could listen without using data. But the other day I had to do a factory reset on my phone. Everything saved to the SD card is still intact, however, despite redownloading spotify, I cannot access the m...
I downloaded a lot of music to my SD card, so I could listen without using data. But the other day I had to do a factory reset on my phone. Everything saved to the SD card is still intact, however, d...
Community Legend
598 Views
1 replies
0 likes
For example, in the Discover section, I can see suggestions based on some of the artists I listened to. There's "Because you listened to Mike Oldfield", "Similar to The Beatles", "Suggested for you based on Porcupine Tree" etc there, but with this ac...
For example, in the Discover section, I can see suggestions based on some of the artists I listened to. There's "Because you listened to Mike Oldfield", "Similar to The Beatles", "Suggested for you b...
Casual Listener
1589 Views
4 replies
1 likes
So in Android, a cool thing is that when listening to songs, Spotify will change the background to the songs cover. But on my A5 (2017) there's only the playbox, no change in background? I use S themes for backgrounds and such.
So in Android, a cool thing is that when listening to songs, Spotify will change the background to the songs cover. But on my A5 (2017) there's only the playbox, no change in background? I use S them...
420 Views
0 replies
0 likes
Hola yo tengo la cuenta premium de el plan familiar , quisiera saber qué tengo que hacer, por que yo que no soy la titular ya no tengo premium , y mi hermana de nuevo me mandó la solicitud para volver a tenerlo pero me dice que no tengo la misma dire...
Hola yo tengo la cuenta premium de el plan familiar , quisiera saber qué tengo que hacer, por que yo que no soy la titular ya no tengo premium , y mi hermana de nuevo me mandó la solicitud para volve...
Casual Listener
454 Views
1 replies
0 likes
Hey, users from Last.fm!Anytime have you noticed that Spotify can actually do offline scrobbles? I have and I think it's because have to do some online scrobbles before you get offline — I don't know why reached in this conclusion, but I feel it work...
Hey, users from Last.fm! Anytime have you noticed that Spotify can actually do offline scrobbles? I have and I think it's because have to do some online scrobbles before you get offline — I don't kn...
664 Views
0 replies
0 likes
I thought clicking the + adds the song to my library. But I can't find those songs. So what does it do?
I thought clicking the + adds the song to my library. But I can't find those songs. So what does it do?
Regular
495 Views
1 replies
0 likes
hi guysi have tried to sync my local files on my computer to a playlist on my phone. i had songs in a playlist already synced and i wanted to add another song but it wouldnt work so i thought i would click the download buttom on the playlist and all ...
hi guys i have tried to sync my local files on my computer to a playlist on my phone. i had songs in a playlist already synced and i wanted to add another song but it wouldnt work so i thought i wou...
Community Legend
863 Views
3 replies
0 likes
Hi! first of all sorry for my english. I'd like to buy spofity premium, but i got a question: For example: if i downloaded a music to play it in offline mode, after 1 month when my subscription has expired can i play this music / playlist without pro...
Hi! first of all sorry for my english. I'd like to buy spofity premium, but i got a question: For example: if i downloaded a music to play it in offline mode, after 1 month when my subscript...
Newbie
1261 Views
4 replies
0 likes
Upgraded to s8plus, every time I log in, and I have premium, it log back out
Upgraded to s8plus, every time I log in, and I have premium, it log back out
Spotify Star
712 Views
1 replies
0 likes
I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even before I bought premium I had trouble playing music. HE...
I just bought spotify prem, and every time I go to play music it says I need to buy premium to play offline. I have the receipt, I logged off twice, i even restarted my phone several times. Even befo...
Community Legend
486 Views
1 replies
0 likes
Hi all, Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices. I download a playlist or an album on my android app and when I stop to listening to music and st...
Hi all, Since a few days, my android app insists on deleting my downloads. I have checked my spotify account from the web and I have not offline devices. I download a play...
Casual Listener
4595 Views
10 replies
0 likes
Hi, like the title says,when i use spotify connect thumbs up/down are changed to shuffle/repeat, its my first week with spotify, is this normal? how am i supossed to vote for my songs?
Hi, like the title says, when i use spotify connect thumbs up/down are changed to shuffle/repeat, its my first week with spotify, is this normal...
Community Legend
918 Views
1 replies
0 likes
Hello,I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone.The problem is that the music pauses randomly regardless of my phone is connected to my car's system on Bluetooth or no...
Hello, I have recently started to live problem with Spotify on my Samsung Note 5 (SM-N920C). I have Android 7.0 version on my phone. The problem is that the music pauses randomly regardless of my...
Newbie
2807 Views
6 replies
0 likes
As the title says, a simple temporary playlist for what you want queue up to listen to now.The add to now playing is awful and get whole playlists instead of individual songs.Getting really frustrated with this.
As the title says, a simple temporary playlist for what you want queue up to listen to now. The add to now playing is awful and get whole playlists instead of individual songs. Getting really fru...
Casual Listener
742 Views
2 replies
0 likes
Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?
Als ik de app open, sluit ie gelijk weer. Opnieuw installeren of telefoon inschakelen helpt niet, ik heb overigens genoeg ruimte oo mijn telefoon en SD kaart. Wat kan ik hieraan doen?
Newbie
3573 Views
8 replies
0 likes
As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing Specifically, I'll often be searching for results in the app, clicking on songs to load them, or loading Radio or Playlists. And i...
As of some recent release in the last month I've been having an awful experience on Android where it used to be amazing 😞 Specifically, I'll often be searching for results in the app, clicking on ...
Casual Listener
1780 Views
6 replies
0 likes
Oops, forgot to close/update this one. Turns out my earphones were broken! I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good deal on roaming and data limit is not an issue for me, also I get ...
Oops, forgot to close/update this one. Turns out my earphones were broken! 😄 I'm currently traveling through Europe (I'm an Australian resident). Because I'm with Vodafone, I get a good dea...
585 Views
0 replies
0 likes
I have android kitkat 4.4.2 and it says my device isnt compatible for the download.P.s im using vpn because its not available in my country
I have android kitkat 4.4.2 and it says my device isnt compatible for the download. P.s im using vpn because its not available in my country
646 Views
0 replies
0 likes
I don't know how to say that better.Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Shuffle is definitely toggled off. Restarted the device...
I don't know how to say that better. Trying to listen to a playlist with albums in track order an is the most frustrating thing in the world. It will not work. Shuffles every time no matter what. Sh...
Casual Listener
951 Views
4 replies
0 likes
So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other Beatles songs from albums I didn't want to listen ...
So this evening, after a long day, I wanted to relax in the hotel to some Beatles. So I put on Sgt. Pepper's Lonely Hearts Club Band. About 2 songs in, Spotify decided to be helpful and suggest other...
Community Legend
469 Views
1 replies
0 likes
