Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

After every song plays it stops

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically.A song would finish and then silence. I have to go into the app and press the pause button then play again to start the music again. It becom...

Newbie

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically. A song would finish and then silence. I have to go into the app and press the pause butt...

Nidocon

Casual Listener

3974 Views

1 replies

1 likes

  • 3974 Views
  • 1 replies
  • 1 likes

Downloading problems

Hi,All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading over 1000 songs. Why is this and how do i make it stop? ...

Newbie

Hi, All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading ove...

Joe

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Spotify song language difference on laptop and mobile

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, where there is a version where some songs are in japane...

Casual Listener

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, wher...

jnorris170

Community Legend

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

No space left in storage

Hi,I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. Although I have e a lot of empty space in both card and...

Newbie

Hi, I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. ...

Joe

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Lot of issues

I'm having some very annoying issues with spotify.Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again.Also it randomly decoders l decides to pause or freeze during songs, and some songs it even ref...

Regular

I'm having some very annoying issues with spotify. Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again. Also it randomly decoders l decides to p...

Xavio

Regular

633 Views

4 replies

0 likes

  • 633 Views
  • 4 replies
  • 0 likes

Solved!! Don't reduce iPhone ringer/message volume

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app running in the background.An option to leave ring and ...

Regular

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app run...

Joe

Community Legend

1952 Views

1 replies

0 likes

  • 1952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sort after date added not working

Hi! Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on my Android phone (Nexus 6P with Android 7.1.2), it works ok on my ...

Casual Listener

Hi!   Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on m...

Hes

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

Solved!! Video Playback issue with Spotify "Shows"

I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback issues with android devices. I have a Nexus 6P that is running Android 6.0...

Casual Listener

  I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback  issues wi...

Hildajuwantk

Newbie

3964 Views

3 replies

0 likes

  • 3964 Views
  • 3 replies
  • 0 likes

Ido not see the option of premium

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!

Newbie

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Missing albums

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing pumpkins collection, but not the zwan album. Forgiv...

Casual Listener

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing ...

Scottthe2nd

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

saved songs

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it doesnt show up in songs. I had 200+ songs saved and ...

Casual Listener

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it d...

notlogic301

Casual Listener

660 Views

4 replies

0 likes

  • 660 Views
  • 4 replies
  • 0 likes

Solved!! Can't login. Says I'm in another country. Enjoying my trip?

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a different country. Errr...no. I'm still in the UK...nor ...

Regular

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a diffe...

Ludibundus

Regular

1672 Views

6 replies

0 likes

  • 1672 Views
  • 6 replies
  • 0 likes

Upchurch Son of the South/ Summer Love

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Newbie

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Joe

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Android app taking up 1.7GB with no downloads

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently takes up almost 1.7GB of internal storage just sitting ...

Newbie

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently take...

Joe

Community Legend

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show all songs from playlist folder

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option? Anyway, if i download a playlist the songs don't appears in the 'downloaded' section...

Casual Listener

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option?   Anyway, if i download a ...

Mara_F

Roadie

1635 Views

1 replies

1 likes

  • 1635 Views
  • 1 replies
  • 1 likes

Superuser Contribution Save Albums

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed. I deleted the app logged out logged in restarted ...

Newbie

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed...

Mara_F

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

No internet connection available

After update Spotify says "no internet connection available" when i'm trying to connect by cellular. It only works with VPN to original country. I'm in Indonesia now. I also can't go to spotify website without vpn. Before update everything was workin...

Casual Listener

After update Spotify says "no internet connection available" when i'm trying to connect by cellular. It only works with VPN to original country. I'm in Indonesia now. I also can't go to spotify websi...

Joe

Community Legend

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently added songs to 'My Music' are not being played in Shuffle mode

Hi there, every now and then I add some new songs to 'My Music'. Since I do not want to create thousands of playlists, I sometimes open the 'Songs' list, that contains all the added songs, and shuffle them. However, it seems that songs that have been...

Newbie

Hi there,    every now and then I add some new songs to 'My Music'. Since I do not want to create thousands of playlists, I sometimes open the 'Songs' list, that contains all the added so...

Mara_F

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

How to view android phone text messages on computer?

How to view android phone text messages on computer?

Regular

How to view android phone text messages on computer?

Joe

Community Legend

845 Views

6 replies

0 likes

  • 845 Views
  • 6 replies
  • 0 likes

Saved musics are missing after turning off the download

Yes, you read it right. This is one of my issues with Spotify. All my offline songs are working fine until i accidentally turned off the Download button. Now i have to re-download them all (again). This is not the first time all my downloaded music d...

Newbie

Yes, you read it right. This is one of my issues with Spotify. All my offline songs are working fine until i accidentally turned off the Download button. Now i have to re-download them all (again). T...

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes