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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389567 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8108 Views

0 replies

7 likes

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Superuser Contribution Cant properly share on Twitter

Hello, first of all, sorry if you don't understand something, as english is not my native language. So, everything was going fine, one day I just deactivated my twitter account for a week or so, then reactivated it, now Spotify is not listed in the a...

Casual Listener

Hello, first of all, sorry if you don't understand something, as english is not my native language.   So, everything was going fine, one day I just deactivated my twitter account for a week or...

geppinger

Newbie

719 Views

3 replies

0 likes

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Daily Mix loses variety of genres over time

When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades. In different moods I'd want to listen to different mixes.Since then, I've found different Mixes seem to be...

Gig Goer

When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades.  In different moods I'd want to listen to differen...

857 Views

0 replies

4 likes

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EQ

Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.

Newbie

Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.

335 Views

0 replies

0 likes

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Music isn't downloading

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have available offline. Only now, it won't dowload the res...

Casual Listener

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have av...

Arkon_Raavus21

Casual Listener

14794 Views

3 replies

1 likes

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Solved!! Lost local file retrieval

Hey,So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spotify can't play any of the songs through the desktop p...

Newbie

Hey, So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spot...

Deborahknutson5

Newbie

3633 Views

2 replies

0 likes

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Superuser Contribution Spotify constantly erasing music

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted from my sd card. It now happened more than 10 times, f...

Newbie

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted fro...

Erika

Roadie

1111 Views

1 replies

0 likes

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Solved!! How to save the playlist on the microSD card?

Hello guys, I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4GB.I tried to move it to my 64GB microSD card but I couldn't ...

Casual Listener

Hello guys,   I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4G...

TadeoZapata

Newbie

5150 Views

4 replies

0 likes

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Android Local Music

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've read include using a desktop to help which I dont cur...

Newbie

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've re...

290 Views

0 replies

0 likes

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Superuser Contribution Wont download over wifi

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Casual Listener

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Erika

Roadie

840 Views

2 replies

0 likes

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After every song plays it stops

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically.A song would finish and then silence. I have to go into the app and press the pause button then play again to start the music again. It becom...

Newbie

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically. A song would finish and then silence. I have to go into the app and press the pause butt...

Nidocon

Casual Listener

3985 Views

1 replies

1 likes

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Downloading problems

Hi,All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading over 1000 songs. Why is this and how do i make it stop? ...

Newbie

Hi, All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading ove...

Joe

Community Legend

333 Views

1 replies

0 likes

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Solved!! Spotify song language difference on laptop and mobile

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, where there is a version where some songs are in japane...

Casual Listener

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, wher...

jnorris170

Community Legend

1055 Views

1 replies

0 likes

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No space left in storage

Hi,I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. Although I have e a lot of empty space in both card and...

Newbie

Hi, I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. ...

Joe

Community Legend

562 Views

1 replies

0 likes

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Lot of issues

I'm having some very annoying issues with spotify.Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again.Also it randomly decoders l decides to pause or freeze during songs, and some songs it even ref...

Regular

I'm having some very annoying issues with spotify. Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again. Also it randomly decoders l decides to p...

Xavio

Regular

663 Views

4 replies

0 likes

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Solved!! Don't reduce iPhone ringer/message volume

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app running in the background.An option to leave ring and ...

Regular

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app run...

Joe

Community Legend

1971 Views

1 replies

0 likes

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Superuser Contribution Sort after date added not working

Hi! Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on my Android phone (Nexus 6P with Android 7.1.2), it works ok on my ...

Casual Listener

Hi!   Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on m...

Hes

Casual Listener

655 Views

2 replies

0 likes

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Solved!! Video Playback issue with Spotify "Shows"

I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback issues with android devices. I have a Nexus 6P that is running Android 6.0...

Casual Listener

  I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback  issues wi...

Hildajuwantk

Newbie

4022 Views

3 replies

0 likes

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Ido not see the option of premium

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!

Newbie

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...

273 Views

0 replies

0 likes

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Missing albums

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing pumpkins collection, but not the zwan album. Forgiv...

Casual Listener

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing ...

Scottthe2nd

Casual Listener

492 Views

2 replies

0 likes

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saved songs

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it doesnt show up in songs. I had 200+ songs saved and ...

Casual Listener

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it d...

notlogic301

Casual Listener

681 Views

4 replies

0 likes

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