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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Local Files won't play

Hello everyone,Yesterday I've uploaded some local files from my PC to my Spotify playlist and it was working well but I can't listen to those on my Spotify app on my Android phone. Is there a way to solve this and play those songs on the app too?

Newbie

Hello everyone, Yesterday I've uploaded some local files from my PC to my Spotify playlist and it was working well but I can't listen to those on my Spotify app on my Android phone. Is there a way t...

aberry9036

Music Fan

298 Views

1 replies

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auto switch to other device

Hi, is there a way to switch playing device from the Spotify Android app per any trigger ?I've seen a closed idea about making this an intent to be called from Tasker.Since it was closed a year ago, I recreated it. But maybe there's a better way of d...

Casual Listener

Hi,   is there a way to switch playing device from the Spotify Android app per any trigger ? I've seen a closed idea about making this an intent to be called from Tasker. Since it was closed...

1165 Views

0 replies

1 likes

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Superuser Contribution ITunes track sounds different on Spotify

So when I imported my iTunes songs to Spotify, Spotify has gone and changed the version of the song. I don't want this to happen, I want it to stay the same. Can it be resolved?

Casual Listener

So when I imported my iTunes songs to Spotify, Spotify has gone and changed the version of the song. I don't want this to happen, I want it to stay the same. Can it be resolved?

villarreal7

Casual Listener

493 Views

2 replies

0 likes

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Solved!!Superuser Contribution I have spotify premium but can't use crossfade on phone

I have spotify premium but I can't use a lot of options, such as crossfade, on my phone (android, samsung galaxy S7). The weird thing is it's not like I have a free account because I don't get any adds when I listen to music. I checked my account on ...

Casual Listener

I have spotify premium but I can't use a lot of options, such as crossfade, on my phone (android, samsung galaxy S7). The weird thing is it's not like I have a free account because I don't get any ad...

Jennyg717

Newbie

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4 replies

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Superuser Contribution Can't play my music

When I go to my song list it will not let me play an of my songs on my list it's only playing with shuffle only why? Also I don't believe it is cause of not being a premium customer because my daughter also has the free account it is letting her go t...

Casual Listener

When I go to my song list it will not let me play an of my songs on my list it's only playing with shuffle only why? Also I don't believe it is cause of not being a premium customer because my daught...

Chrysalove

Newbie

895 Views

6 replies

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Superuser Contribution Re-download playlist after turn off the phone

Hi....Every time that i restart my phone or even shut down I have to re-download all the musics........Storage:sd cardIs that right?

Casual Listener

Hi.... Every time that i restart my phone or even shut down I have to re-download all the musics........ Storage:sd card Is that right?

Maria_B

Moderator

370 Views

1 replies

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Spotify - The destroyer of SD-cards?

So, I have been using spotify a long time, and I am very satisfied with all the songs and such. Unfortunatly, the technical, not so much. It all started with the storage being "corrupted" atleast once per week. Which means all my songs would suddenly...

Regular

So, I have been using spotify a long time, and I am very satisfied with all the songs and such. Unfortunatly, the technical, not so much.   It all started with the storage being "corrupted" at...

jjeeddss

Casual Listener

7803 Views

14 replies

29 likes

Broken SD-card
Corrupted offline songs
Corruption of data
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Spotify Skipping via DAC

I know there are many threads on this issue, but mine is strangly specific and I haven't been able to find a soultion yet. I have a Samsung S6 and have it connected via USB to a Sony DAC. When I do this the music in Spotify starts skipping/stuttering...

Newbie

I know there are many threads on this issue, but mine is strangly specific and I haven't been able to find a soultion yet.   I have a Samsung S6 and have it connected via USB to a Sony DA...

429 Views

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Solved!! Downloaded playlists

Sound daft but where will my downloaded playlists have gone to on my Samsung mobile phone. I thought with Premium you could listen off-line, i.e.when you cant connect to Spotify via wi-fi. I've downloaded playlists but can't find them. Any ideas?

Casual Listener

Sound daft but where will my downloaded playlists have gone to on my Samsung mobile phone. I thought with Premium you could listen off-line, i.e.when you cant connect to Spotify via wi-fi. I've downl...

DaveG12

Casual Listener

717 Views

4 replies

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Local Files Playlist - 44 Times the same Song

Hey guys, i created a Playlist with my local files in the Desktop-App..Now i wanted to sync the playlist with my Android Phone.. In the Android-App the playlist contains 44 times the same song, in Desktop-app there are 44 different Songs. If i play t...

Casual Listener

Hey guys,   i created a Playlist with my local files in the Desktop-App.. Now i wanted to sync the playlist with my Android Phone.. In the Android-App the playlist contains 44 times the same ...

Shunori

Casual Listener

282 Views

1 replies

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New Releases in "Discover",tab no longer showinv

Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would always appear after you first click on the discove...

Roadie

Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would...

SparseNSpurious

Newbie

338 Views

1 replies

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Cerré sesión y abrí de nuevo y mis canciones descargadas se eliminaron

Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook y me salen igual

Casual Listener

Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook ...

349 Views

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Superuser Contribution can't download spotify app

Can somebody help me.I have a spotify accountbut i can't download de spotify app (saying can't download in this land)is there a way to download the app?(samsung, android, google play store)

Newbie

Can somebody help me. I have a spotify account but i can't download de spotify app (saying can't download in this land) is there a way to download the app? (samsung, android, google play store)

sharlinemae

Newbie

486 Views

2 replies

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Solved!! sorted by artist

Hello, It would be good if in the app (android so far) the play list could also be sorted by artist.Who can I share with this idea for a change? many greets

Newbie

Hello,   It would be good if in the app (android so far) the play list could also be sorted by artist. Who can I share with this idea for a change?   many greets

MattSuda

Spotify Star

348 Views

1 replies

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Superuser Contribution Bring back shuffle play

Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop.It's ludicrous, inconvenient and unnecessary

Casual Listener

Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop. It's ludicrous, inconvenient and unnecessary

Erika

Roadie

348 Views

1 replies

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Solved!!Superuser Contribution Smart Offline Mode for Mobile Apps

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on here, tried everything, and nothing helped. I want dire...

Casual Listener

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on ...

Joe

Community Legend

861 Views

5 replies

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storage says full but sd is empty

What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?

Newbie

What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?

204 Views

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Using Spotify on a rooted phone

I am using Spotify on a rooted phone that has large internal storage but no external memory card. Every time I update my ROM I lose all of my local content and I need to download it all again. Is there a way to prevent this? And is all of the old mus...

Music Fan

I am using Spotify on a rooted phone that has large internal storage but no external memory card.  Every time I update my ROM I lose all of my local content and I need to download it all again. ...

1848 Views

0 replies

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