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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195809 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195809 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537430 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442568 Views

565 replies

37 likes

Account
Free
  • 442568 Views
  • 565 replies
  • 37 likes

Saved songs show up on PC but not phone

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I logged out and back in but it still stayed the same....

Newbie

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I l...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
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Solved!! I can login on Browser but not on smartphone

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help

Newbie

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help ❤️

Joe

Community Legend

1314 Views

7 replies

0 likes

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  • 7 replies
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Descargas

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nadaAYUDAAAA

Newbie

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nada AYUDAAAA

227 Views

0 replies

0 likes

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Unable to play seleted tracks

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being able to talk to Specify is very poor, to say the lea...

Casual Listener

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being a...

wasabo

Casual Listener

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
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All album downloads gone but they have remained saved? Playlist downloads unaffected

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has happened on some scale beforehand but usually it wo...

Newbie

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has ...

323 Views

0 replies

0 likes

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Spotify keep crashing, phone reboots automatically

Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me.I use a Samsung Galaxy A5 2017 running Android 6.0.1I just bought premium before that it worked like it...

Casual Listener

Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me. I use a Samsung Galaxy A5 2017 running Android 6...

Dirkvo

Casual Listener

557 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

offline songs not available on android

Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), p...

Casual Listener

Hi,     So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0 I have Spotify Premium, also installed the app on my laptop. I als...

LucasMO

Casual Listener

989 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Cracking noise on all music

Hy!I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloaded songs.Ive already tried an clean reinstall, switchi...

Newbie

Hy! I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloa...

yaskyp

Newbie

459 Views

1 replies

2 likes

  • 459 Views
  • 1 replies
  • 2 likes

Add Equalizer in Spotify android 7.0

I have an android7.0. is there an eq in spotify

Newbie

I have an android7.0. is there an eq in spotify

Joe

Community Legend

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Entire offline library removed and re-downloading

Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data provider so I don't run the app in offline mode. Anyway, when I got to work and ...

Newbie

Hi,    Running on LG G4 with 6.0.    I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data...

ghashpl

Casual Listener

741 Views

1 replies

0 likes

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  • 1 replies
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Spotify wont run properly on backround

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops playing without any reason..its very annoying, i tried ...

Newbie

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops play...

238 Views

0 replies

0 likes

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Superuser Contribution Can't access Downloaded albums on S6.

it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotify but it opens in Pocket Cast or some other app. I ...

Newbie

it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotif...

Leonardo

Roadie

330 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify traba celular y lo reinicia

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...

Newbie

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...

Leonardo

Roadie

5160 Views

3 replies

1 likes

  • 5160 Views
  • 3 replies
  • 1 likes

Solved!! Spotify App stops while playing a specific song

Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playing XYZ in my Android App, I hear music, but no info about the...

Casual Listener

Hi together, I really feel kind of lost because I have no clue what is going on.   It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playin...

foAW

Casual Listener

4212 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Mobile Has 3 Icons?

Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can access it on desktop, but not here. Others can login fine on my pho...

Casual Listener

Hi all,   Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can ac...

Joe

Community Legend

592 Views

3 replies

0 likes

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  • 3 replies
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Why not sync iTunes Playlists?

I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files from iTunes;Import all iTunes playlists with File > Import playli...

Regular

I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that:   Enable local files...

edir

Regular

729 Views

1 replies

1 likes

  • 729 Views
  • 1 replies
  • 1 likes

Application Lag

Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone has an unstable internet connection (whether it is Wi-Fi or 3G LTE) th...

Newbie

Please Help.  I had a Samsung Galaxy S4 with spotify, no problems.  I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem.  Whenever my phone h...

267 Views

0 replies

0 likes

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Song grey and unplayable on android, but works on ps4

The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play as normal. Is there a possibility to let me here fr...

Newbie

The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play ...

287 Views

0 replies

0 likes

  • 287 Views
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Echo Dot vs Chromecast Audio sound quality connected to a stereo system?

Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week.Wondering if maybe the Dot has a dynamic limiter like the CCA but is not defeatable in settings, or a lesser DAC etc.

Music Fan

Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week. Wondering if maybe the Dot has a dynamic limiter like the CCA but is...

ClassicalGas

Gig Goer

3490 Views

1 replies

1 likes

  • 3490 Views
  • 1 replies
  • 1 likes

can't play music?

I'm on an android and when I press shuffle on any single album artist or play list it says it's a premium feature..... so I can't actually play any music..... help!?

Newbie

I'm on an android and when I press shuffle on any single album artist or play list it says it's a premium feature..... so I can't actually play any music..... help!?

Joe

Community Legend

790 Views

6 replies

0 likes

  • 790 Views
  • 6 replies
  • 0 likes