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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6988 Views

0 replies

7 likes

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Sincronizar som do carro

Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?

Newbie

Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?

282 Views

0 replies

0 likes

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Samsung S7 Issue w/ metadata and control using Bluetooth

Hello..I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I used to use a Moto X connected via Bluetooth with my car ...

Newbie

Hello.. I've just bought a Samsung galaxy s7 and for my sadness I discovered that my favorite app, spotify, doesn't work fine with the greatest concurrent of iPhone nowadays.. hard to accept! I us...

ppjordan89

Newbie

1050 Views

1 replies

6 likes

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Mobile App - Playback Controls

After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the standard play/pause skip and previous (I am currently using premi...

Newbie

After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the stan...

950 Views

0 replies

0 likes

controls
Cover Images
Mobile
Play Button
problem
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Superuser Contribution Access problem

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is logged in with my facebook account. Please help.Quando...

Newbie

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is log...

MonicaM_Bogota

Roadie

547 Views

1 replies

0 likes

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Solved!! Can you change your name back to your original username after connecting to facebook?

after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then how?

Newbie

after I connected my spotify account to my facebook it changed the name to my full name, I've unlinked them, but it's still the same. I'm just wondering if its possible to change back, and if so then...

MattSuda

Spotify Star

401 Views

1 replies

0 likes

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Only shuffle, no exact songs

A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I searched about a lot of things; I have an internet co...

Newbie

A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I se...

dinomight

Spotify Star

1496 Views

1 replies

0 likes

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Solved!! Spotify uses my internal memory also if I selected SD card in the options

Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without reasons and the space occupied grows if I download...

Casual Listener

Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without...

Joe

Community Legend

4875 Views

3 replies

0 likes

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Spotify is closing

When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.

Casual Listener

When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.

Maas_

Casual Listener

378 Views

2 replies

0 likes

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Overview of ALL symbols

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea).If I click on the thin line showing what's playing (just above the home, search, radio etc icons) I see the cur...

Casual Listener

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea). If I click on the thin line showing what's playing (just a...

IHS15

Gig Goer

23176 Views

1 replies

2 likes

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Superuser Contribution Change payment info

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i cannot use it. What do I need to do.

Newbie

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i ...

MonicaM_Bogota

Roadie

347 Views

1 replies

0 likes

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Can´t play songs on my Samsung Galaxy S7 without tv connection

Hello,i can only play songs on my galaxy S7 if i was connected with spotify on my smart tv. When the connection is disconnected the songs are not longer visible on the smartphone.The smartphone software is up to date.And the app has been reinstalled ...

Visitor

Hello, i can only play songs on my galaxy S7 if i was connected with spotify on my smart tv. When the connection is disconnected the songs are not longer visible on the smartphone. The smartphone s...

Hubo

Community Legend

953 Views

5 replies

0 likes

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Kendini kapatıyor

Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?

Casual Listener

Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?

397 Views

0 replies

0 likes

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All saved tracks suddenly dissapeared

Hello, one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? No change if i run it on PC or mobile. Thanks,

Newbie

Hello,   one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? ...

Nico

Community Legend

299 Views

1 replies

0 likes

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Superuser Contribution ¿Cuenta Premium sin modo aleatorio?

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android.He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo AleatorioQué puedo hacer?Gracias!

Newbie

Tengo una cuenta Premium y siempre me reproduce en modo aleatorio desde mi Android. He probado a quitar las flechas que se cruzan, pero aún así no lo consigo. Sigue reproduciendo Modo Aleatorio ...

nemodoc

Newbie

10386 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Cannot play songs by a particular band (Enter Shikari)

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (https://play.spotify.com/album/0ZlStJI60o8oHlSwQpmkfH) However, wh...

Casual Listener

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial.   I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (h...

Ibonsall14

Gig Goer

374 Views

1 replies

0 likes

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Cannot play songs by Enter Shikari

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (https://play.spotify.com/album/0ZlStJI60o8oHlSwQpmkfH) However, wh...

Casual Listener

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial.   I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (h...

chihaya

Casual Listener

449 Views

2 replies

0 likes

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Solved!! Shuffle the only option

I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes you want to hear it from start - to -finish. This is...

Regular

I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes y...

Steg

Regular

638 Views

2 replies

0 likes

shuffle
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Android 7 upgrade - No media info on Bluetooth

After upgrading my Sony Xperia Z5 to Android 7.0The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls.Any one else having this same issue?

Casual Listener

After upgrading my Sony Xperia Z5 to Android 7.0 The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls. Any one else havi...

3quilibrium

Regular

2413 Views

16 replies

1 likes

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7.9 - very slow to download offline over wifi

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds.Before you ask,Same wifi connection I've always hadSame music quality ...

Casual Listener

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds. Before you ask,...

Academic

Casual Listener

697 Views

1 replies

2 likes

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freezing during songs

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping out. I uninstalled all updates and it's still doing i...

Newbie

I have Spotify premium on my android and recently it's been freezing halfway through a song. at first it was every third song or so but lately I can't get through a single song without it crapping ou...

Jacob

Community Legend

321 Views

1 replies

0 likes

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