Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111428 Views

26 replies

3 likes

  • 111428 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224165 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224165 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581435 Views

79 replies

3 likes

  • 581435 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478634 Views

577 replies

40 likes

Account
Free
  • 478634 Views
  • 577 replies
  • 40 likes

Samsun galaxy s8 full screen album cover

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before it disappeared. It either for a coupe of days but n...

Newbie

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before ...

946 Views

0 replies

0 likes

  • 946 Views
  • 0 replies
  • 0 likes

Solved!! How to permanently turn off last.fm

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in the settings, it always comes back on whenever Inte...

Casual Listener

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in ...

commander_chaos

Casual Listener

6589 Views

2 replies

0 likes

  • 6589 Views
  • 2 replies
  • 0 likes

Edit:

Edit:

Newbie

Edit:

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

chane country impossible

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will keep on travelling the world. It really annoys me. I...

Newbie

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will k...

Joe

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost all my offline files while they were still occupying space on my sd

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of SD card. The now useless files were still on my SD c...

Music Fan

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of S...

kellallan

Newbie

1552 Views

3 replies

2 likes

  • 1552 Views
  • 3 replies
  • 2 likes

SD card storage don't work

Hi,I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work.I still have everything on the internal storage and nothing on my sd card.I already try to delete everything, reinstall the app...

Newbie

Hi, I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work. I still have everything on the internal storage and nothing on my sd car...

Floridaguy

Newbie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Playlist always restarting from first track

Happens on my Moto G5.If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i listen to an album then the playback works as it should...

Newbie

Happens on my Moto G5. If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i ...

Michaelkmd2

Music Fan

1199 Views

2 replies

5 likes

  • 1199 Views
  • 2 replies
  • 5 likes

Pull down controls disappear completely after a pause or override from another app with sound

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while using a variety of other apps. This has only been hap...

Visitor

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while us...

Yunuscelebi

Newbie

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Solved!! Save to external SD card chosen but internal memory used

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO. I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify settings as well (see attached photo), BUT, when I check the phon...

Casual Listener

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO.   I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify setti...

Joe

Community Legend

1085 Views

2 replies

0 likes

  • 1085 Views
  • 2 replies
  • 0 likes

Galaxy S8 two Spotify Apps

Hello, Recently I bought an S8 and installed the spotify app.But when I see all my apps, I can see 2 Spotify Apps.A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). Which one is the correct one? Thank you.

Casual Listener

Hello,   Recently I bought an S8 and installed the spotify app. But when I see all my apps, I can see 2 Spotify Apps. A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). ...

manosspan

Casual Listener

2227 Views

2 replies

0 likes

  • 2227 Views
  • 2 replies
  • 0 likes

Solved!! Local files impossible to download

Hello, I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, then I created a new playlist and added them. Then I downloaded...

Regular

Hello,   I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, the...

Ricacat

Regular

1018 Views

2 replies

0 likes

  • 1018 Views
  • 2 replies
  • 0 likes

Samsung Galaxy J7 Prime- music stops after going to other apps or texting

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short time if I text or open other apps. Is this something ...

Newbie

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short ti...

1482 Views

0 replies

1 likes

  • 1482 Views
  • 0 replies
  • 1 likes

Meu Spotify foi instalado em ingles

Não consigo configurar meu aplicativo para português.

Newbie

Não consigo configurar meu aplicativo para português.

Joe

Community Legend

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Regarding music playing during calls

People tend to have it as a problem, but I wanted to know if i could have it as a feature. Is there any way to trigger it w/o having any bluetooth devices?

Newbie

People tend to have it as a problem, but I wanted to know if i could have it as a feature. Is there any way to trigger it w/o having any bluetooth devices?

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Spotify on android keeps removing albums from device

My saved albums that I've downloaded to hear of line keep on being deleted from my HTC m9 phone. I've tried uninstalling the app and updating but this doesn't work. Can anyone help?Thanks Chris

Newbie

My saved albums that I've downloaded to hear of line keep on being deleted from my HTC m9 phone. I've tried uninstalling the app and updating but this doesn't work. Can anyone help? Thanks Chris

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Inspired by listening history

How do i stop seeing John Prine's face everywhere? I dont like him. Ive never put his music on intentionally except one time i went to his radio station so i could put the thumb down on all his songs. I was hoping this would make him go away but it d...

Newbie

How do i stop seeing John Prine's face everywhere? I dont like him. Ive never put his music on intentionally except one time i went to his radio station so i could put the thumb down on all his songs...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Engineered music for the deaf

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open territory to remaster songs and albums especially for...

Roadie

Audio technology advancements could open a new platform of music that the deaf can enjoy. They sense tone, Resonance, pitch, beat, and can identify genres, by design your audio engineers have open te...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Songs playing problem. Keeps on pausing/stopping

Each song pauses at least two times while playing, even they are downloaded under offline mode. It is very annoying and it happens to every single song that I'm playing. I am using an Onkyo Granbeat.

Casual Listener

Each song pauses at least two times while playing, even they are downloaded under offline mode. It is very annoying and it happens to every single song that I'm playing. I am using an Onkyo Granbeat.

Ash_c369

Newbie

1159 Views

3 replies

0 likes

  • 1159 Views
  • 3 replies
  • 0 likes

X Friend(s) Listen(s) to an Artist

On the Android app (and I'm sure other places) there's a fun feature where you can see which of your Facebook friends listen to a particular artist. I would like to know how this is determined. How frequently do you have to listen to the artist (and ...

Regular

On the Android app (and I'm sure other places) there's a fun feature where you can see which of your Facebook friends listen to a particular artist. I would like to know how this is determined. How f...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Musics not showing at library

I downloaded a bunch of musics, they are in my phone but they don't show up in the library.I have about 900 musics and i have about 5g left in my sd card

Newbie

I downloaded a bunch of musics, they are in my phone but they don't show up in the library. I have about 900 musics and i have about 5g left in my sd card

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes