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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Solved!! Transferring music from sd card to spotify

Hey i just got spotify but there are a few song covers in my sd card i want to transfer to spotify how exactly do i do that

Newbie

Hey i just got spotify but there are a few song covers in my sd card i want to transfer to spotify how exactly do i do that

Joe

Community Legend

4005 Views

2 replies

0 likes

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Superuser Contribution Latest version doesn't let me save my music to sd card

This latest version doesn't have the option to let me choose where to save my music. I have the LG Magna, and don't know why I can't save my music on SD card HELP!

Newbie

This latest version doesn't have the option to let me choose where to save my music. I have the LG Magna, and don't know why I can't save my music on SD card HELP!

niederrheinr

Newbie

442 Views

2 replies

0 likes

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How to make a playlist

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't have near the options I do on the bottom of my scr...

Casual Listener

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't...

mmccalla1

Casual Listener

569 Views

3 replies

0 likes

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Why are my daily mix lists suddenly for premium only?

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. There is no longer an option to shuffle the list I can...

Newbie

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. The...

862 Views

0 replies

0 likes

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Very spotty performance with Ford Sync

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is doing this. I've tried all the usual phone stuff (reb...

Casual Listener

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is do...

294 Views

0 replies

1 likes

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Unable to remove a song from the playlist

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the song playing and then remove the song manually...

Visitor

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the s...

user-removed

Not applicable

466 Views

2 replies

0 likes

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Nothing will play

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, logged in and out. And I'm not sure what else to do. ...

Newbie

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, lo...

u_alatalo

Regular

417 Views

1 replies

0 likes

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Missing album covers when offline

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

Gig Goer

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

klauzer

Gig Goer

626 Views

3 replies

0 likes

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Solved!! Play through folder playlist

Why is it that I cannot play a folder that groups multiple play list on my Andorid device? I can play the folder on the PC and iOS apps.

Gig Goer

Why is it that I cannot play a folder that groups multiple play list on my Andorid device?  I can play the folder on the PC and iOS apps.

ruipgv

Music Fan

997 Views

3 replies

0 likes

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SD Card issue... I think this one is the newest problem

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared.I tried many solutions and when I saw this one; I felt like it's done:https://community.spotify.com/t5/Android/Missing-the-SD-card-option-f...

Newbie

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared. I tried many solutions and when I saw this one; I felt like it's done: https://commun...

380 Views

0 replies

0 likes

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Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

28524 Views

6 replies

1 likes

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Superuser Contribution Lied und Künstlernamen wird nicht mehr angezeigt

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer des Musikstückes. Würde gerne wieder alles sehen. ...

Newbie

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer...

Maria_B

Moderator

1541 Views

1 replies

0 likes

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Superuser Contribution Lost

Hi allThis morning my 360 security asked if I wanted to clean the 'junk' files in Spotify.Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been deleted. Ive tried the recover my music app but as i didnt...

Casual Listener

Hi all This morning my 360 security asked if I wanted to clean the 'junk' files in Spotify. Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been del...

Melody

Spotify

427 Views

1 replies

0 likes

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Download

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

Newbie

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

266 Views

0 replies

0 likes

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Lack of on-demand play for mobile phone version

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC versions? What was the reasoning behind that decisio...

Newbie

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC v...

256 Views

0 replies

0 likes

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Downloaded playlist continues to disappear

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail. I have Spotify Premium. I download songs to my SD card which has 157+ GB of available storage....

Newbie

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail.   I have Spotify Premium.  I do...

fmtv

Music Fan

590 Views

1 replies

0 likes

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[Web player] Daily mix list hate track doesn't work

Hi,I noticed that this function doesn't work anymore Hate a track? Tap the icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all songs by that artist from your mixes. Simply nothing happens when i tap it ...

Casual Listener

Hi, I noticed that this function doesn't work anymore    Hate a track? Tap the  icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all ...

Tomaszon

Casual Listener

544 Views

2 replies

0 likes

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downloaded albums don't remain downloaded

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library.I tend to download all my albums so i can listen to them any time.According to the article below my downloaded albums should persist. But every now and then, album...

Casual Listener

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library. I tend to download all my albums so i can listen to them any time. According to the article below my downlo...

Joe

Community Legend

1206 Views

3 replies

0 likes

album
Cache
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How can I delete all saved songs at once using my android

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

Newbie

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

344 Views

0 replies

1 likes

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