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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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TOTALMENTE CHEIO

Ola, sou assinante premiumusava o SPotify em um moto g2, e passei para o moto g3.No moto g2, exclui o aplicativo, por conseguinte, todas musicas baixadas offline. Ocorre, que no moto g3, aparece a mensagem que minha biliboteca esta totalmente cheia e...

Newbie

Ola,    sou assinante premium usava o SPotify em um moto g2, e passei para o moto g3. No moto g2, exclui o aplicativo, por conseguinte, todas musicas baixadas offline.   Ocorre, ...

446 Views

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interference between devices

Just a moment ago i noticed a strange thing, im logged on with my Spotify account on several devices, the ones i have in mind right now is my phone (honor7) and my work computer (win10). To give a little background to the issue, here we go:I work in ...

Newbie

Just a moment ago i noticed a strange thing, im logged on with my Spotify account on several devices, the ones i have in mind right now is my phone (honor7) and my work computer (win10).  &nbsp...

536 Views

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Problema almacenamiento sd

Tengo un problema, supuestamente tengo mis canciones descargadas en la tarjeta sd. Pero me siguen apareciendo en la memoria interna.. Porque sera ?!

Newbie

Tengo un problema, supuestamente tengo mis canciones descargadas en la tarjeta sd. Pero me siguen apareciendo en la memoria interna.. Porque sera ?!

347 Views

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Days to go online count down

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached data & un-installed the App & re-installed the App....

Casual Listener

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached ...

Joe

Community Legend

536 Views

1 replies

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Playlist radio completely different from Playlist

I have a favorite house music Playlist with around 50 songs on it. I usually listen to the radio based on this Playlist but today, for no reason, the radio station turned into heavy metal only. **bleep**?

Newbie

I have a favorite house music Playlist with around 50 songs on it. I usually listen to the radio based on this Playlist but today, for no reason, the radio station turned into heavy metal only. **ble...

269 Views

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Band locked in Mixtape

Hello, Sry for my bad English, I have a problem Though my mixtabe belonged and connected there unintentionally a band, can I make this undo? Greetings

Newbie

Hello, Sry for my bad English, I have a problem Though my mixtabe belonged and connected there unintentionally a band, can I make this undo? Greetings 

303 Views

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Shuffle playlists

Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER. Only shuffling per separate playlist seems to be ...

Casual Listener

Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER...

Steg

Regular

533 Views

3 replies

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Running Spotify in background - problems

I hope somebody can help. I am using a Sony Z1 Compact. If I put the Spotify in background and using other apps, then return back to the music app, I have big troubles. The Spotify still plays the selected tracks but I can not doing anything else in ...

Casual Listener

I hope somebody can help. I am using a Sony Z1 Compact. If I put the Spotify in background and using other apps, then return back to the music app, I have big troubles. The Spotify still plays the se...

Tusky77

Casual Listener

329 Views

1 replies

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BUG: Filter button missing

A couple of weeks ago, there was an update, which resulted in the following behavior:When I'm looking at any artist's album section, swiping down won't show the filter button! To get to see the filter button, I need scroll down a bit, click on a rand...

Newbie

A couple of weeks ago, there was an update, which resulted in the following behavior: When I'm looking at any artist's album section, swiping down won't show the filter button! To get to see the fil...

229 Views

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playlists using artist explorer

hi, i am new to spotify. after i installed the app, and signed up, it had me search for artists and choose ones i liked (i believe this is called "artist explorer"). after i spent some time choosing all the artists i liked, and clicked "finish" as in...

Newbie

hi, i am new to spotify. after i installed the app, and signed up, it had me search for artists and choose ones i liked (i believe this is called "artist explorer"). after i spent some time choosing ...

273 Views

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"All Songs" option disappeared

Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happened on my PC (Windows) and my android phone (Sony) bu...

Newbie

Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happene...

MartinStoichkov

Community Legend

627 Views

1 replies

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I lost all my playlists PLZ HELP!!!!!

Ok so I was listening to music in my playlists like normal and then I turned it off. I came back a couple hours later to look up a song but all my playlists were missing and my history was missing and the pictures and names i had on my playlists were...

Newbie

Ok so I was listening to music in my playlists like normal and then I turned it off. I came back a couple hours later to look up a song but all my playlists were missing and my history was missing an...

Ibonsall14

Gig Goer

336 Views

1 replies

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Voice command to play album only plays top songs

Voice command on Android to play an album (Ok Google > Play the album (album name) by (artist name) on Spotify) results in only the top songs (I think) being played. I want to hear THE ALBUM with the songs IN ORDER. I don't know why this seems to be ...

Newbie

Voice command on Android to play an album (Ok Google > Play the album (album name) by (artist name) on Spotify) results in only the top songs (I think) being played.  I want to hear THE ALBUM...

448 Views

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Missing push notifications

I dont receive push notifications in my device, I check all of them on and I have app notifications enabled but there is no notification in my phone just in my email...

Visitor

I dont receive push notifications in my device, I check all of them on and I have app notifications enabled but there is no notification in my phone just in my email...

280 Views

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lost my downloaded musics

I have formated my cellphone, so i installed spotify again, and after that my download musics who were in the sd card get disappeared. But the space used by the downloaded songs in the sd is occupied yet. So i have to download it all again, occupying...

Newbie

I have formated my cellphone, so i installed spotify again, and after that my download musics who were in the sd card get disappeared. But the space used by the downloaded songs in the sd is occupied...

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Superuser Contribution Cant play my songs even with premium

I recently switched phones, premium still being charged but my phone won't play anything but shuffle??

Casual Listener

I recently switched phones, premium still being charged but my phone won't play anything but shuffle??

MonicaM_Bogota

Roadie

342 Views

1 replies

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La reproducción con conexión no es fluida

Tengo un Sony Xperia Z2 con Android 6.0.1 y tengo cuenta premium de Spotify. El problema de la aplicación es que cualquier playlist no se reproduce fluidamente, es decir, cuando se termina una canción, la próxima no inicia aunque esté en modo "play",...

Newbie

Tengo un Sony Xperia Z2 con Android 6.0.1 y tengo cuenta premium de Spotify. El problema de la aplicación es que cualquier playlist no se reproduce fluidamente, es decir, cuando se termina una canció...

205 Views

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Bluetooth Audio Stops if app is paused.

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio.If I pause spotify to play a video on my ohone, I get no audio output when connected to a bluetooth headset.I face this problem on my M...

Casual Listener

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio. If I pause spotify to play a video on my ohone, I get no audio output when connect...

Sudhansh

Casual Listener

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2 replies

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Login on Spotify app

So I downloaded the Spotify app and when I tried login in with mi Facebook account it would tell me unable to login even though everything was correct, then I tried my username and it wouldn't work either.

Newbie

So I downloaded the Spotify app and when I tried login in with mi Facebook account it would tell me unable to login even though everything was correct, then I tried my username and it wouldn't work e...

294 Views

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Move playlist to folder

How does one move a playlist into a folder?Thanks

Gig Goer

How does one move a playlist into a folder? Thanks

Hubo

Community Legend

9897 Views

3 replies

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