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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118860 Views

27 replies

4 likes

  • 118860 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239803 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239803 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600742 Views

79 replies

3 likes

  • 600742 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493107 Views

581 replies

42 likes

Account
Free
  • 493107 Views
  • 581 replies
  • 42 likes

chromecast group audio

Hi,I use chromecast group audio. It's perfect with Google music, SoundCloud...On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract...Plz, help us. It make too long time...Nicolas

Newbie

Hi, I use chromecast group audio. It's perfect with Google music, SoundCloud... On spotify, it's horrible: too many time to connect (if it's possible...), can't pass the tract... Plz, help us....

304 Views

0 replies

0 likes

  • 304 Views
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  • 0 likes

"Loading..." infinity

In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it.Same problem on Windows10

Casual Listener

In my playlist, i've got a playlist with "caricamento in corso...". If I open it, nothing happens. I can't to delete it. Same problem on Windows10

397 Views

0 replies

0 likes

  • 397 Views
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Solved!! "Go online to download" Except, I have.

My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I've downloaded what I want. I go to play a song on my...

Casual Listener

My Samsung S5 tells me Spotify is in Offline mode. It tells me to go online to download. I have done this. On my desktop, everything is happily green and there's nice green arrows indicating that I'v...

rowrowrowyerboa

Casual Listener

5143 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music data wont delete

I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninstalled the app and re downloaded it, but every time ...

Newbie

I've been trying to delete all my saved albums from my spotify profile so I can start brand new. I've used the "delete cache" method, deleted all the storage from my phone itself and have even uninst...

Joe

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Low performing solved by removing local data

Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was solved when I removed the 6 gigas of music I had in ...

Casual Listener

Spotify was a total mess in my phone. It took ages to start up and the search machine was really slow (I am talking about 10mins to be capable to listen to any music when starting). The problem was s...

458 Views

0 replies

0 likes

Android
Search
  • 458 Views
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spotify keeps deleting my downloaded music

hispotify keeps deleting my musica few weeks back it just deleted half, i downloaded it agaon, all was finetwo days ago it deleted all my downloaded songs but one (yay)i dont have wifi at home so today i went into uni and downloaded all my 3200 songs...

Music Fan

hi spotify keeps deleting my music a few weeks back it just deleted half, i downloaded it agaon, all was fine two days ago it deleted all my downloaded songs but one (yay) i dont have wifi at hom...

Lifeloverr

Music Fan

804 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Suggested Songs keep playing

I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, non-stop. Even for Spotify free, this is excessive. I...

Visitor

I am on Spotify for Android. I am halfway through a 101-song long playlist by a single artist, when suddenly, Spotify decides that my taste in music is bad and starts playing ONLY suggested songs, no...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Playlist ending early

So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.

Casual Listener

So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.

hotnspicyyyyyy

Roadie

928 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this ...

Casual Listener

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playin...

Charlieshinkr

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Old Spotify Client appearing on Samsung J3

Hello, On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of playlist, and whne every she shares a playlist with me it app...

Casual Listener

Hello,  On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of pla...

Joe

Community Legend

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

Disappearing music or unable to download to SD card.

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no storage option in the menu. It's infuriating. I don't kn...

Casual Listener

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no stora...

Joe

Community Legend

492 Views

1 replies

1 likes

  • 492 Views
  • 1 replies
  • 1 likes

Problemas con la app

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

Newbie

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

323 Views

0 replies

0 likes

  • 323 Views
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Samsung Gear App no longer available?

I've searched for over an hour here and on Google and didn't find anything about this.I just got a Gear S2 I live in USA but the app is nowhere to be found.At first it was there but said no longer available when I tried to download. Now it doesn't ev...

Newbie

I've searched for over an hour here and on Google and didn't find anything about this. I just got a Gear S2 I live in USA but the app is nowhere to be found. At first it was there but said no l...

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes

Can´t listen on my car and at home, bluetooth problems?

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

Newbie

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

michaelaktas

Music Fan

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

using a lot of background data

as you can see in the attachments spotify is using a huge amount of background data although i disabled thathow can i fix this?

Music Fan

as you can see in the attachments spotify is using a huge amount of background data although i disabled that how can i fix this?

Werd13

Newbie

2590 Views

8 replies

0 likes

  • 2590 Views
  • 8 replies
  • 0 likes

I can not share music on Twitter

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

Visitor

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes after latest Samsung S8 Android update

After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.

Newbie

After the latest Samsung S8 Android update Spotify crashes at startup. Have tried to uninstall and reinstall but the issue remains.

eknomic

Newbie

2630 Views

5 replies

1 likes

  • 2630 Views
  • 5 replies
  • 1 likes

No Behind the Lyrics feature in Oppo F1s

Good day!I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the lyrics is only available only in some selected tracks. bu...

Newbie

Good day! I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the ly...

606 Views

0 replies

1 likes

  • 606 Views
  • 0 replies
  • 1 likes

How to see previously downloaded music files in my account

Hi there, I previously and by a mistake, switched off the storage option in Android Application settings for Spotify. then application freezed. When I switched on again, It needed me to login to app again. When I do that, I can't see all archived(dow...

Regular

Hi there,   I previously and by a mistake, switched off the storage option in Android Application settings for Spotify. then application freezed. When I switched on again, It needed me to logi...

nohackmove

Regular

1863 Views

6 replies

0 likes

  • 1863 Views
  • 6 replies
  • 0 likes

Not working

My music won't play ita plays for a second and then stops please can someone help thank you

Newbie

My music won't play ita plays for a second and then stops please can someone help thank you

Jacob

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes