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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107543 Views

26 replies

3 likes

  • 107543 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217533 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571799 Views

79 replies

3 likes

  • 571799 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470963 Views

577 replies

40 likes

Account
Free
  • 470963 Views
  • 577 replies
  • 40 likes

Songs won't play in app

Music in the Spotify app won't play on my LG. Why is this? I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 I can only still use shuffle play, it doesn't let me chose what song ...

Regular

Music in the Spotify app won't play on my LG. Why is this?   I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 &nb...

Jacob

Community Legend

1009 Views

5 replies

0 likes

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  • 5 replies
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Spotify en área de notificaciones android

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí una canción como favorita, siendo necesario abrir la ...

Newbie

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí un...

716 Views

0 replies

0 likes

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Superuser Contribution Spotify turns down the volume af 40 min of running

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

Casual Listener

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

VorlonB5

Casual Listener

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
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Superuser Contribution Desaparece la música offline

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Newbie

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Mario9806

Newbie

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Spotify says i'm offline

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my phone, and still says I'm offline.Is there an issue w...

Casual Listener

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my ph...

Morty1

Casual Listener

366 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify App Crashes When Playing a Specific Song

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes unable to play any song or connect to another device (the ...

Casual Listener

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes un...

brian-kinney

Casual Listener

4079 Views

2 replies

1 likes

  • 4079 Views
  • 2 replies
  • 1 likes

App turns on, on its own.

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it.So, I can kill it the and after a while the app icon will be in my notifications tab. Which means the app is literally running all ...

Visitor

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it. So, I can kill it the and after a while the app icon will be in my notificat...

266 Views

0 replies

0 likes

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Low volume on s7 edge

Hi,I have a s7 edge and on spotify premium volume is low and i don't know what to do.Could you please help me with this problem?

Newbie

Hi, I have a s7 edge and on spotify premium volume is low and i don't know what to do. Could you please help me with this problem?

425 Views

0 replies

1 likes

  • 425 Views
  • 0 replies
  • 1 likes

Cant add music to playlist on Galaxy S8+

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but still no news and that was like a month ago. Any help?

Casual Listener

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but stil...

tizzylizzy7

Casual Listener

682 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

New Update?

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song to listen to just it it will not let me. Also when I...

Newbie

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song t...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

I need a doctor...Spotify Connect

Hi everyoneI have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App.Now here is where the fun begins...PC and FireTV - Wired connectionAndroi...

Newbie

Hi everyone I have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App. Now here is where ...

416 Views

0 replies

0 likes

not working
  • 416 Views
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When I go from offline to online all my downloads become undownloaded

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became online only, basicly rendering the app usless. did i ...

Visitor

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became on...

saramaimai

Newbie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Newbie

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Leonardo

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth bass is distorted only in the car bluetooth.

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its not my car, because when I play music through the rad...

Newbie

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its no...

Leonardo

Roadie

1928 Views

1 replies

2 likes

  • 1928 Views
  • 1 replies
  • 2 likes

Superuser Contribution Samsung S7 Shutsdown

My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!

Newbie

My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone.    Help!!!

Leonardo

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reinstalled. Now can't play albums offline- can see them in library

Spotify kept stalling so I unstained and reinstalled.Now I can see albums in my library but only play them when online. Massively frustrating!

Newbie

Spotify kept stalling so I unstained and reinstalled. Now I can see albums in my library but only play them when online. Massively frustrating!

Leonardo

Roadie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Some albums shuffle play and can't stop it.

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't helping.

Newbie

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't ...

248 Views

0 replies

1 likes

  • 248 Views
  • 0 replies
  • 1 likes

Saved songs show up on PC but not phone

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I logged out and back in but it still stayed the same....

Newbie

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I l...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Solved!! I can login on Browser but not on smartphone

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help

Newbie

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help ❤️

Joe

Community Legend

1455 Views

7 replies

0 likes

  • 1455 Views
  • 7 replies
  • 0 likes

Descargas

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nadaAYUDAAAA

Newbie

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nada AYUDAAAA

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes