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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118791 Views

27 replies

4 likes

  • 118791 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239622 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239622 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600505 Views

79 replies

3 likes

  • 600505 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492939 Views

581 replies

42 likes

Account
Free
  • 492939 Views
  • 581 replies
  • 42 likes

Where is my saved music, artists tab, album tab, etc?

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Newbie

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Joe

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Marantz M-CR603 connects to Iphone and Mac but not to Android ?

Hi everyone, I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible.Nonetheless, it works fine with :- my mac (through the system but not through the spotify app)- an iPhone (through the spotify app)Bu...

Casual Listener

Hi everyone,   I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible. Nonetheless, it works fine with : - my mac (through the system but not...

Joe

Community Legend

4248 Views

3 replies

0 likes

Android
Connect
M-CR603
Marantz
  • 4248 Views
  • 3 replies
  • 0 likes

Premium Spotify - playing offline does not work

Hi,I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I go offline withou Internet connection. I paid for Sp...

Casual Listener

Hi, I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I...

Joe

Community Legend

937 Views

3 replies

0 likes

  • 937 Views
  • 3 replies
  • 0 likes

Downloaded but un-followed music

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is adding to the playlist?Becasue there are playlists tha...

Newbie

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is add...

Joe

Community Legend

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Spotify no pantalla de bloquea

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular tengo que desbloquearlo para cambiar de cancion o d...

Newbie

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular ...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify randomly changes song mid tack to foreign music

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried restarting my phone. Deleting and reinstalling the a...

Newbie

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried r...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Have to force Spotify to quit and then restart to connect to Chromecast

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware.Actions taken:1. Gave Spotify a single star rating on Google Play. Does not fix the p...

Newbie

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware. Actions taken: 1. Gave Spotif...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

Solved!! Premium question

what happens to the music I've saved so far on my Spotify account if I stop using premium

Casual Listener

what happens to the music I've saved so far on my Spotify account if I stop using premium

_lukasgraf_

Music Fan

998 Views

2 replies

0 likes

  • 998 Views
  • 2 replies
  • 0 likes

Samsun galaxy s8 full screen album cover

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before it disappeared. It either for a coupe of days but n...

Newbie

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before ...

951 Views

0 replies

0 likes

  • 951 Views
  • 0 replies
  • 0 likes

Solved!! How to permanently turn off last.fm

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in the settings, it always comes back on whenever Inte...

Casual Listener

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in ...

commander_chaos

Casual Listener

6645 Views

2 replies

0 likes

  • 6645 Views
  • 2 replies
  • 0 likes

Edit:

Edit:

Newbie

Edit:

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
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chane country impossible

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will keep on travelling the world. It really annoys me. I...

Newbie

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will k...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost all my offline files while they were still occupying space on my sd

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of SD card. The now useless files were still on my SD c...

Music Fan

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of S...

kellallan

Newbie

1571 Views

3 replies

2 likes

  • 1571 Views
  • 3 replies
  • 2 likes

SD card storage don't work

Hi,I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work.I still have everything on the internal storage and nothing on my sd card.I already try to delete everything, reinstall the app...

Newbie

Hi, I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work. I still have everything on the internal storage and nothing on my sd car...

Floridaguy

Newbie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Playlist always restarting from first track

Happens on my Moto G5.If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i listen to an album then the playback works as it should...

Newbie

Happens on my Moto G5. If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i ...

Michaelkmd2

Music Fan

1214 Views

2 replies

5 likes

  • 1214 Views
  • 2 replies
  • 5 likes

Pull down controls disappear completely after a pause or override from another app with sound

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while using a variety of other apps. This has only been hap...

Visitor

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while us...

Yunuscelebi

Newbie

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Solved!! Save to external SD card chosen but internal memory used

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO. I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify settings as well (see attached photo), BUT, when I check the phon...

Casual Listener

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO.   I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify setti...

Joe

Community Legend

1099 Views

2 replies

0 likes

  • 1099 Views
  • 2 replies
  • 0 likes

Galaxy S8 two Spotify Apps

Hello, Recently I bought an S8 and installed the spotify app.But when I see all my apps, I can see 2 Spotify Apps.A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). Which one is the correct one? Thank you.

Casual Listener

Hello,   Recently I bought an S8 and installed the spotify app. But when I see all my apps, I can see 2 Spotify Apps. A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). ...

manosspan

Casual Listener

2247 Views

2 replies

0 likes

  • 2247 Views
  • 2 replies
  • 0 likes

Solved!! Local files impossible to download

Hello, I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, then I created a new playlist and added them. Then I downloaded...

Regular

Hello,   I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, the...

Ricacat

Regular

1035 Views

2 replies

0 likes

  • 1035 Views
  • 2 replies
  • 0 likes

Samsung Galaxy J7 Prime- music stops after going to other apps or texting

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short time if I text or open other apps. Is this something ...

Newbie

I have a Galaxy J7 Prime. Unlike my last Galaxy, this phone doesn't have the spotify window in the lock screen to pause, skip and go back on my playlists. It also shuts off the music after a short ti...

1493 Views

0 replies

1 likes

  • 1493 Views
  • 0 replies
  • 1 likes