Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107541 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217526 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571782 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470956 Views
577 replies
40 likes
I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being able to talk to Specify is very poor, to say the lea...
I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being a...
Casual Listener
462 Views
2 replies
0 likes
All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has happened on some scale beforehand but usually it wo...
All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has ...
350 Views
0 replies
0 likes
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me.I use a Samsung Galaxy A5 2017 running Android 6.0.1I just bought premium before that it worked like it...
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me. I use a Samsung Galaxy A5 2017 running Android 6...
Casual Listener
599 Views
1 replies
0 likes
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), p...
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0 I have Spotify Premium, also installed the app on my laptop. I als...
Casual Listener
1134 Views
5 replies
0 likes
Hy!I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloaded songs.Ive already tried an clean reinstall, switchi...
Hy! I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloa...
Newbie
506 Views
1 replies
2 likes
I have an android7.0. is there an eq in spotify
I have an android7.0. is there an eq in spotify
Community Legend
1003 Views
1 replies
0 likes
Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data provider so I don't run the app in offline mode. Anyway, when I got to work and ...
Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data...
Casual Listener
817 Views
1 replies
0 likes
Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops playing without any reason..its very annoying, i tried ...
Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops play...
258 Views
0 replies
0 likes
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotify but it opens in Pocket Cast or some other app. I ...
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotif...
Roadie
355 Views
1 replies
0 likes
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...
En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...
Roadie
5222 Views
3 replies
1 likes
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playing XYZ in my Android App, I hear music, but no info about the...
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playin...
Casual Listener
4524 Views
3 replies
0 likes
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can access it on desktop, but not here. Others can login fine on my pho...
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can ac...
Community Legend
666 Views
3 replies
0 likes
I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files from iTunes;Import all iTunes playlists with File > Import playli...
I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files...
Regular
777 Views
1 replies
1 likes
Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone has an unstable internet connection (whether it is Wi-Fi or 3G LTE) th...
Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone h...
296 Views
0 replies
0 likes
The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play as normal. Is there a possibility to let me here fr...
The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play ...
306 Views
0 replies
0 likes
Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week.Wondering if maybe the Dot has a dynamic limiter like the CCA but is not defeatable in settings, or a lesser DAC etc.
Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week. Wondering if maybe the Dot has a dynamic limiter like the CCA but is...
Gig Goer
3537 Views
1 replies
1 likes
I'm on an android and when I press shuffle on any single album artist or play list it says it's a premium feature..... so I can't actually play any music..... help!?
I'm on an android and when I press shuffle on any single album artist or play list it says it's a premium feature..... so I can't actually play any music..... help!?
Community Legend
878 Views
6 replies
0 likes
Hello,Wiile listening Spotify music on my Samsung Galaxy S5 I am experiencing short breaking-ups every couple of minutes. It takes a fraction of second but is extremely irritating, especially while listening music with some rythm (like rock etc).It h...
Hello, Wiile listening Spotify music on my Samsung Galaxy S5 I am experiencing short breaking-ups every couple of minutes. It takes a fraction of second but is extremely irritating, especially while...
Casual Listener
816 Views
2 replies
0 likes
I'm pretty new to spotify and recently I listened to Axwell/\Ingrosso House PartyThe first time it played as a continous mix with good transititions (not just crossfade)But now it plays every song on its ownWhy is that?
I'm pretty new to spotify and recently I listened to Axwell/\Ingrosso House Party The first time it played as a continous mix with good transititions (not just crossfade) But now it plays every son...
244 Views
0 replies
0 likes
One of my favorite artists only has a few albums available and I have the rest of their albums as files on my laptop and phone. I am wondering if I can make a playlist on my Android with both.
One of my favorite artists only has a few albums available and I have the rest of their albums as files on my laptop and phone. I am wondering if I can make a playlist on my Android with both.
Community Legend
346 Views
1 replies
0 likes
