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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107534 Views

26 replies

3 likes

  • 107534 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217513 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217513 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571764 Views

79 replies

3 likes

  • 571764 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470949 Views

577 replies

40 likes

Account
Free
  • 470949 Views
  • 577 replies
  • 40 likes

Trouble Downloading

Hello! I've been using spotify for a while now and i really like the app and I love the changes Spotify is making to it's app but recently I've come across a problem... I was was trying to download a single and it wouldn't download it. The grey downl...

Casual Listener

Hello! I've been using spotify for a while now and i really like the app and I love the changes Spotify is making to it's app but recently I've come across a problem... I was was trying to download a...

wavecloud9

Casual Listener

952 Views

4 replies

1 likes

  • 952 Views
  • 4 replies
  • 1 likes

Spotify randomly erasing songs

My Spotify app on Google pixel keeps deleting random (or seemingly random) songs from both albums and playlists. If I go to online mode it then downloads all the missing songs, and then after like a day or so, randomly erases a bunch of other songs. ...

Casual Listener

My Spotify app on Google pixel keeps deleting random (or seemingly random) songs from both albums and playlists. If I go to online mode it then downloads all the missing songs, and then after like a ...

Drzechu

Casual Listener

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

This is my biggest problem with Spotify !

Hi ! I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special request, so I press ADD TO QUEU and everything is fine. But SOMETIM...

Casual Listener

Hi !    I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special r...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Music stops playing

Sometimes I'm listening to a playlist, and all of a sudden, next song would stop.Why is this happening?Anything I can do?I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7

Casual Listener

Sometimes I'm listening to a playlist, and all of a sudden, next song would stop. Why is this happening?Anything I can do? I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7

Spotiyboy

Regular

977 Views

3 replies

0 likes

  • 977 Views
  • 3 replies
  • 0 likes

Shuffle Problems

I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those. This happens whether the playlist is sorted alphabetically o...

Newbie

I've seen a few posts about spotify not shuffling at all, however my issue is that in a playlist of around 7,000 songs spotify only shuffles maybe the first 100 or so songs and plays those.  Thi...

Spotiyboy

Regular

965 Views

3 replies

2 likes

  • 965 Views
  • 3 replies
  • 2 likes

Musiklautstärke wechselt

Hallo, habe ein Problem. Habe seit kurzem ein S6 edge und irgendwie komme ich nicht weiter. Die Lautstärke wechselt ständig wenn ich Spotify nutze. D.h. die musik wird im ca. 30 Sekunden Takt abwechselnd lauter und leiser, als ob jemand den Regler dr...

Newbie

Hallo, habe ein Problem. Habe seit kurzem ein S6 edge und irgendwie komme ich nicht weiter. Die Lautstärke wechselt ständig wenn ich Spotify nutze. D.h. die musik wird im ca. 30 Sekunden Takt abwechs...

MrMaxe

Newbie

10469 Views

4 replies

0 likes

  • 10469 Views
  • 4 replies
  • 0 likes

Android app will not advance song when playing in background

This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, or whatever. but if the screen goes dark or another...

Newbie

This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, ...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!! download again on new mobile phone? does it charge twice?

I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?

Casual Listener

I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?

ItsJamesJ

Community Legend

1043 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Weird problems with synced Local Files and Bluetooth headphones

I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a playlist where a song that is available on Spotify...

Visitor

I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Shuffle play won't work properly with Chromecast audio

Hello, I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library. But when I switch to listen on the Chromecast, Spotify changes the selection, and on...

Regular

Hello,   I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library.   But when I swit...

denlc

Regular

1257 Views

2 replies

4 likes

  • 1257 Views
  • 2 replies
  • 4 likes

Android App Crashes when changing songs repeatedly from widget

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch or hw buttons and have to restart removing the bat...

Regular

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch...

Hippear24

Casual Listener

660 Views

1 replies

2 likes

  • 660 Views
  • 1 replies
  • 2 likes

Spotify on android wont load much of anything

So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spotify won't load any pages that isn't my main song lib...

Newbie

So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spoti...

NiHao_myfriend

Newbie

752 Views

2 replies

1 likes

  • 752 Views
  • 2 replies
  • 1 likes

I'm getting nowhere right now!!

Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and it sucks because its basically useless! I already t...

Visitor

Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and ...

user-removed

Not applicable

541 Views

4 replies

0 likes

  • 541 Views
  • 4 replies
  • 0 likes

download using cellular

I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium

Newbie

I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Up next

Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?

Casual Listener

Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Saving offline to android SD help.

So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, this is challenging because they have no internet a...

Casual Listener

So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, ...

Joe

Community Legend

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Spotify on Andorid Auto not working with Samsung Galaxy S8

Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?

Newbie

Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?

Joe

Community Legend

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes

Solved!! Clear saved songs

Is there a way to wipe all songs from library instead of doing it one at a time or album by album

Newbie

Is there a way to wipe all songs from library instead of doing it one at a time or album by album

xxjasminetxx

Casual Listener

1617 Views

1 replies

0 likes

  • 1617 Views
  • 1 replies
  • 0 likes

No funciona en mi android

Buenas noches a la comunidad!Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telefono, reinstalando la app, borrando datos y caché... s...

Newbie

Buenas noches a la comunidad! Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telef...

506 Views

0 replies

1 likes

  • 506 Views
  • 0 replies
  • 1 likes

Playlist design

I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it.What can I do?

Casual Listener

I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it...

farberben3

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes