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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify is crashing my entire phone

I was using my spotify just fine until today. Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashed again. I thought it was because of SD card first becaus...

Newbie

I was using my spotify just fine until today.  Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashe...

334 Views

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1 likes

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Superuser Contribution Downloading songs from computer to phone

I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?

Newbie

I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?

Erika

Roadie

475 Views

1 replies

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Superuser Contribution Too much Bowie

I've been trying to play several playlists, radio stations and artists today from an Android phone. My problem is that when I start it, it will play one song from that selection and every song following that one is David Bowie. On all of them. I like...

Casual Listener

I've been trying to play several playlists, radio stations and artists today from an Android phone. My problem is that when I start it, it will play one song from that selection and every song follow...

JonC5627

Casual Listener

463 Views

2 replies

0 likes

Android
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Superuser Contribution Lose saved music

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it still taking up space on my drive even though Spot...

Music Fan

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it...

Maria_B

Moderator

278 Views

1 replies

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"Ok Google play [artist]", no longer auto plays top songs

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use this handsfree feature when driving. My phone is Ho...

Casual Listener

Since Tuesday, When I ask Spotify to play an artist via Google Voice commands, it now only loads the artists page and doesn't automatically play the artists top songs. This is very annoying as I use ...

NathanialSA

Visitor

1253 Views

5 replies

4 likes

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Spotify App Opens With Black Screen, Then Closes

I have an older Kyocera Hydro Vibe (probably the problem). This has happened before with previous updates. My Spotify app will attempt to open when I click it, but then just closes after a few seconds of a black screen. I have tried uninstalling and ...

Newbie

I have an older Kyocera Hydro Vibe (probably the problem).  This has happened before with previous updates.  My Spotify app will attempt to open when I click it, but then just closes after ...

350 Views

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0 likes

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My downloaded musics deleted while I have only 2 devices connected

Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I saw that only 2 devices connected to my account.

Newbie

Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I s...

smeeagain

Casual Listener

421 Views

1 replies

1 likes

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Syncing songs that are not in spotify library

Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?

Newbie

Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?

282 Views

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0 likes

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Superuser Contribution App is not available on your device

Got a Huawei mate 9 pro and i get the message above. How can i download spotify on this phone?

Casual Listener

Got a Huawei mate 9 pro and i get the message above. How can i download spotify on this phone?

Joe

Community Legend

880 Views

5 replies

0 likes

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Playback gets interrupted because WIN6KV9A is supposedly playing back on my family account

Since a few months, playback on my Android and Desktop player keeps interrupting because of another device supposedly using my account.This device/host name does not exist in my environment. I have a premium family account and other than me, there is...

Visitor

Since a few months, playback on my Android and Desktop player keeps interrupting because of another device supposedly using my account. This device/host name does not exist in my environment. I have...

itu_

Community Legend

641 Views

7 replies

0 likes

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Ödeme sorunu hk

Merhaba,Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim.Acilen konuyu inceleyebilir misiniz lütfen?Aynur

Casual Listener

Merhaba, Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim. Acilen konuyu inceleyebilir ...

Kileke

Casual Listener

376 Views

1 replies

0 likes

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Superuser Contribution Download on cellular

How do I enable download on cellular? It continues to say off.

Casual Listener

How do I enable download on cellular? It continues to say off.

Mppro67

Casual Listener

770 Views

2 replies

0 likes

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Solved!! How do I send my downloads to my SD Card?

How do I send my music downloads on the SD Card using Android?I can't find the word or option "storage" when I'd tapped on the "settings"icon on my Android.

Music Fan

How do I send my music downloads on the SD Card using Android? I can't find the word or option "storage" when I'd tapped on the "settings" icon on my Android.

KatesHere

Community Legend

47266 Views

13 replies

0 likes

Premium
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Queue to next or last

I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity let's say Pink Floyd, Dark Side of the Moon. From t...

Newbie

I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity ...

265 Views

0 replies

0 likes

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unwanted Recommended songs in playlist

I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tablet to stop it. VERY FRUSTRATING. Please tell me how to tu...

Newbie

I have the  spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tabl...

Tymbomb

Newbie

523 Views

2 replies

0 likes

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spotify makes my phone shut off

So spotify keeps making my phone shut off and not turn on for a couple minutes !its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my phone has noooo problems when i dont have spotify on it.

Newbie

So spotify keeps making my phone shut off and not turn on for a couple minutes ! its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my pho...

362 Views

0 replies

0 likes

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Can't see all songs in folder

Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all.Is there a way to do this still or what?

Casual Listener

Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all. Is there a way to do this still or what?

Joe

Community Legend

619 Views

2 replies

4 likes

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Problemas al reproducir listas (android)

Buen dia.De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas aparecen en color gris, al parecer es por que faltan canciones, la v...

Visitor

Buen dia. De nuevo con otro problemita de spotify.   1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas a...

2131756211

Newbie

5330 Views

6 replies

5 likes

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Reaping songs on other devices

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was playing on a different device suck as a speaker or just ano...

Newbie

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES   I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was...

532 Views

0 replies

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Music
Repeating
songs
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Removing things from Recently Played on the new mobile update

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I remove things from recently played now?

Casual Listener

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I...

maryam_13

Newbie

812 Views

1 replies

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mobile app
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