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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397673 Views

547 replies

35 likes

Account
Free
  • 397673 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8518 Views

0 replies

7 likes

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Solved!! All followed artists and music gone from library?

Happened earlier today after restarting my phone. All the songs and artists I had added to my library disappeared; however, it still says I'm following the artists in my profile info. When I listen to the music, it acts as if it's added to my library...

Casual Listener

Happened earlier today after restarting my phone. All the songs and artists I had added to my library disappeared; however, it still says I'm following the artists in my profile info. When I listen t...

AMetaLunchbox

Casual Listener

974 Views

2 replies

0 likes

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  • 2 replies
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Newly followed playlists don't show up as public (even though setting is on)

version 8.4.3.479 armv7 on .Android 6.0.1 (galaxy note 5) Very recently, whenever I would start following a playlist, it would not show up under "public playlists" I have not used the desktop version in years, but re installed and checked to make sur...

Visitor

version 8.4.3.479 armv7 on .Android 6.0.1  (galaxy note 5)   Very recently, whenever I would start following a playlist, it would not show up under "public playlists" I have not used&nbsp...

596 Views

0 replies

1 likes

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  • 1 likes

Non funziona all'estero

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

Newbie

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

699 Views

0 replies

0 likes

  • 699 Views
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Dowloaded playlist no longer downloaded?

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provider that I've used all my monthly data, found out t...

Casual Listener

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provi...

OptimuzKrice

Roadie

1010 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Sync downloaded playlists

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well?If not, is there a way such that i can make sure my downloaded playlist is up to date?

Newbie

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well? If not, is there a way such that i can make sure my do...

kfcheong

Casual Listener

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads disapear

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

Newbie

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

ZullyB

Roadie

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Problems with the Bass Sound

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on Bluetooth or even if a listening right trough the p...

Newbie

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on ...

726 Views

0 replies

2 likes

  • 726 Views
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Premium user, Certain songs won't download for offline mode

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer). My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlists I have 31 songs, but not all of them will play. They all ...

Casual Listener

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer).   My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlis...

kwbowman1714

Newbie

22807 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Bluethooth connection problems

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1 and Bluetooth connections since months in my Car.But since the latest update to Spotify 8.4.1.846 armV7 , i can connect via Bluetooth but no Sound is available . I re-installed Sp...

Casual Listener

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1  and Bluetooth connections since months in my Car. But since the latest update to Spotify 8.4.1.846 armV7 , i can connect...

lcolling

Community Legend

459 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't see all my playlists on Android Auto

Finally got Android Auto in my car, but I can only see like half of my playlists?

Casual Listener

Finally got Android Auto in my car, but I can only see like half of my playlists?

nathtothep

Music Fan

23834 Views

63 replies

13 likes

  • 23834 Views
  • 63 replies
  • 13 likes

Not All Saved Songs Transferred To New Phone

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is there a way to get the rest of my saved songs on the ne...

Newbie

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is ther...

Joe

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Spotify on FiiO music player X5 3rd gen

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening the Spotify. But it it strange that, the songs have gone...

Casual Listener

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening&...

Shadow67

Casual Listener

11772 Views

2 replies

0 likes

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Storage use

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple developers and address the issue as a real company wo...

Casual Listener

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple de...

johnnyquest71

Casual Listener

1616 Views

9 replies

0 likes

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App crashes when i try to login

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login.Ive tried reinstalling the app and have reset my password. The app still crashes.

Newbie

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login. Ive tried reinstalling the app and have reset my password. The app still crashes.

OptimuzKrice

Roadie

579 Views

1 replies

0 likes

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  • 1 replies
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lost all my playlist!!! help!

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried going to my account it says premium. Tried to recover...

Newbie

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried go...

OptimuzKrice

Roadie

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
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Multiple offline devices registered to same phone, deletes all music

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, ...

Newbie

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" er...

acalvane92

Casual Listener

454 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps stopping

Pls advise im paying $12 per month for this **bleep**

Newbie

Pls advise im paying $12 per month for this **bleep**

Robert_W

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
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Bug - Beta & Official release. Losing offline playlists repeatedly

I'm still getting a very frustrating error that was present in the beta. I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phone reception. I keep getting an error where as soon as Spotify loses c...

Casual Listener

I'm still getting a very frustrating error that was present in the beta.     I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phon...

Omnomshibob

Casual Listener

2913 Views

9 replies

6 likes

  • 2913 Views
  • 9 replies
  • 6 likes

Where has my Up Next gone?

I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

Casual Listener

 I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

samuraistar05

Casual Listener

499 Views

2 replies

0 likes

  • 499 Views
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Music undownloading itself?

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Newbie

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Tom

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes