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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Can't see all songs in folder

Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all.Is there a way to do this still or what?

Casual Listener

Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all. Is there a way to do this still or what?

Joe

Community Legend

592 Views

2 replies

4 likes

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Problemas al reproducir listas (android)

Buen dia.De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas aparecen en color gris, al parecer es por que faltan canciones, la v...

Visitor

Buen dia. De nuevo con otro problemita de spotify.   1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas a...

2131756211

Newbie

5247 Views

6 replies

5 likes

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Reaping songs on other devices

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was playing on a different device suck as a speaker or just ano...

Newbie

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES   I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was...

521 Views

0 replies

0 likes

Music
Repeating
songs
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Removing things from Recently Played on the new mobile update

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I remove things from recently played now?

Casual Listener

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I...

maryam_13

Newbie

795 Views

1 replies

0 likes

mobile app
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Spotify always logs out

Hi! Since I have a new phone (yes, I logged out from the app on my old phone) the Spotify app on my new android phone logs out my account after a few minutes, which makes it impossible for me to listen to music offline. I'm using Spotify on my macboo...

Casual Listener

Hi!  Since I have a new phone (yes, I logged out from the app on my old phone) the Spotify app on my new android phone logs out my account after a few minutes, which makes it impossible for me ...

balthasarwied

Casual Listener

328 Views

2 replies

0 likes

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Receiver with wrong account matched

Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit.He has a spotify premium account. logged in my wlan and matched my receiver with his account.Now he can remote play music from another country on my receiver. We can no...

Newbie

Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit. He has a spotify premium account. logged in my wlan and matched my receiver with his account. Now he can remote pl...

227 Views

0 replies

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Daily Mix

I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???

Roadie

I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???

354 Views

0 replies

0 likes

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La synchronisation des playlist des fichiers locaux ne fonctionne plus

J'ai des fichies locaux que j'utilise dans des playlist que je crée depuis l'application PC (Windows 7) et met en téléchargementMême en respectant à la lettre la procedure pour synchroniser ces playlists (même réseau Wi-Fi etc. https://support.spotif...

Newbie

J'ai des fichies locaux que j'utilise dans des playlist que je crée depuis l'application PC (Windows 7) et met en téléchargement Même en respectant à la lettre la procedure pour synchroniser ces pla...

Laura1998

Newbie

3612 Views

1 replies

6 likes

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How can I disable casting to nearby devices?

When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to ". There's a pause button and a mute button. The pause button (rather than play) makes it appear that I'm currently casting to this other...

Regular

When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to <device name>". There's a pause button and a mute button. The pause button (rath...

Max123well009

Newbie

41605 Views

6 replies

7 likes

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Superuser Contribution Downloaded playlist help

If I have a playlist that is downloaded, will spotify still use data while I listen to the playlist while still connected to 4G? Or will it just recall the song from my phones memory?

Newbie

If I have a playlist that is downloaded, will spotify still use data while I listen to the playlist while still connected to 4G? Or will it just recall the song from my phones memory?

Maria_B

Moderator

266 Views

1 replies

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Superuser Contribution [Android][Music] Problemas con el modo Aleatorio

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arreglar? Tengo un celular Sony Xperia M. Muchas graci...

Casual Listener

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arr...

bocha1976

Casual Listener

865 Views

2 replies

0 likes

Android
Mobile
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Change track in car sony z5 compact

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

Newbie

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

282 Views

0 replies

0 likes

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Liking songs on lock screan

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to find that the ones liked when the screen was locked a...

Newbie

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to fi...

433 Views

0 replies

0 likes

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Sound Quality on Zenfone 3 / EQ / Suggestion

Hello, - I have been using spotify in Zenfone 2 for more than one year, and now I have bought the Zenfone 3 model ZE552KL with android 6.0.1. But the sound quality in Spotify seems to have decreased in this device. I have already tested the same song...

Newbie

Hello,   - I have been using spotify in Zenfone 2 for more than one year, and now I have bought the Zenfone 3 model ZE552KL with android 6.0.1. But the sound quality in Spotify seems to have d...

baldner

Newbie

2668 Views

4 replies

1 likes

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Someone help !!

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me in for a couple hours till the same thing happens ag...

Newbie

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me i...

MattSuda

Spotify Star

323 Views

1 replies

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I want to REARRANGE TRACKS INSIDE PLAYLIST on Android

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I do the radio, the albums, recommeded stations and p...

Newbie

I'm just not understanding WHY I CANNOT PUT MY MUSIC IN A SPECIFIC ORDER MYSELF. All I do list to music on this app. I use this app on my DESKTOP, my PS4, but 80 PERCENT of the time on MY SAMSUNG. I ...

Mikimoto

Gig Goer

1059 Views

3 replies

2 likes

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Spotify randomly pauses

My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again

Newbie

My spotify app randomly pauses when I'm listening to music, I have a galaxy s6 if that helps. I also update the app whenever needed. Then when I go back to the app it'll start playing again

Andehh

Music Fan

719 Views

2 replies

0 likes

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Devices (Sonos) visible but greyed out

I have two Sonos speakers which havebeen playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine on my wife's phone. Any ideas? Many thanks.

Newbie

I have two Sonos speakers which have been playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine o...

Zoddy

Casual Listener

4520 Views

2 replies

0 likes

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"See All Songs" function has disappeared

Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist.It also means that I can't work my way through my playlists by song title.Help!

Newbie

Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist. It also means that I can't work my w...

gruftify

Casual Listener

760 Views

5 replies

9 likes

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  • 5 replies
  • 9 likes