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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211086 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211086 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561626 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463380 Views

575 replies

39 likes

Account
Free
  • 463380 Views
  • 575 replies
  • 39 likes

Music isn't downloading

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have available offline. Only now, it won't dowload the res...

Casual Listener

I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have av...

Arkon_Raavus21

Casual Listener

14889 Views

3 replies

1 likes

  • 14889 Views
  • 3 replies
  • 1 likes

Solved!! Lost local file retrieval

Hey,So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spotify can't play any of the songs through the desktop p...

Newbie

Hey, So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spot...

Deborahknutson5

Newbie

3765 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify constantly erasing music

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted from my sd card. It now happened more than 10 times, f...

Newbie

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted fro...

Erika

Roadie

1202 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! How to save the playlist on the microSD card?

Hello guys, I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4GB.I tried to move it to my 64GB microSD card but I couldn't ...

Casual Listener

Hello guys,   I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4G...

TadeoZapata

Newbie

5307 Views

4 replies

0 likes

  • 5307 Views
  • 4 replies
  • 0 likes

Android Local Music

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've read include using a desktop to help which I dont cur...

Newbie

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've re...

331 Views

0 replies

0 likes

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Superuser Contribution Wont download over wifi

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Casual Listener

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Erika

Roadie

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
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After every song plays it stops

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically.A song would finish and then silence. I have to go into the app and press the pause button then play again to start the music again. It becom...

Newbie

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically. A song would finish and then silence. I have to go into the app and press the pause butt...

Nidocon

Casual Listener

4054 Views

1 replies

1 likes

  • 4054 Views
  • 1 replies
  • 1 likes

Downloading problems

Hi,All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading over 1000 songs. Why is this and how do i make it stop? ...

Newbie

Hi, All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading ove...

Joe

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
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Solved!! Spotify song language difference on laptop and mobile

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, where there is a version where some songs are in japane...

Casual Listener

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, wher...

jnorris170

Community Legend

1157 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No space left in storage

Hi,I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. Although I have e a lot of empty space in both card and...

Newbie

Hi, I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. ...

Joe

Community Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Lot of issues

I'm having some very annoying issues with spotify.Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again.Also it randomly decoders l decides to pause or freeze during songs, and some songs it even ref...

Regular

I'm having some very annoying issues with spotify. Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again. Also it randomly decoders l decides to p...

Xavio

Regular

796 Views

4 replies

0 likes

  • 796 Views
  • 4 replies
  • 0 likes

Solved!! Don't reduce iPhone ringer/message volume

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app running in the background.An option to leave ring and ...

Regular

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app run...

Joe

Community Legend

2093 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Sort after date added not working

Hi! Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on my Android phone (Nexus 6P with Android 7.1.2), it works ok on my ...

Casual Listener

Hi!   Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on m...

Hes

Casual Listener

760 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Video Playback issue with Spotify "Shows"

I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback issues with android devices. I have a Nexus 6P that is running Android 6.0...

Casual Listener

  I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback  issues wi...

Hildajuwantk

Newbie

4309 Views

3 replies

0 likes

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  • 3 replies
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Ido not see the option of premium

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!

Newbie

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...

311 Views

0 replies

0 likes

  • 311 Views
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Missing albums

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing pumpkins collection, but not the zwan album. Forgiv...

Casual Listener

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing ...

Scottthe2nd

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
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saved songs

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it doesnt show up in songs. I had 200+ songs saved and ...

Casual Listener

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it d...

notlogic301

Casual Listener

795 Views

4 replies

0 likes

  • 795 Views
  • 4 replies
  • 0 likes

Solved!! Can't login. Says I'm in another country. Enjoying my trip?

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a different country. Errr...no. I'm still in the UK...nor ...

Regular

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a diffe...

Ludibundus

Regular

2118 Views

6 replies

0 likes

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  • 6 replies
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Upchurch Son of the South/ Summer Love

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Newbie

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Joe

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Android app taking up 1.7GB with no downloads

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently takes up almost 1.7GB of internal storage just sitting ...

Newbie

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently take...

Joe

Community Legend

1251 Views

1 replies

0 likes

  • 1251 Views
  • 1 replies
  • 0 likes