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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118782 Views

27 replies

4 likes

  • 118782 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239602 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239602 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

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  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492923 Views

581 replies

42 likes

Account
Free
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  • 581 replies
  • 42 likes

Running out of skips

Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at allSteps to reproduce the issue: skip 6 songs and wait. The skip button remains greyed out ...

Regular

Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at all Steps to reproduce the issue: skip ...

macheekylala

Newbie

1565 Views

1 replies

1 likes

  • 1565 Views
  • 1 replies
  • 1 likes

Black Screen of Death when starting Spotify

Whe starting Spotify I the app doesn't start at all and shows only a black screen.Steps to reproduce the issue:I was playing music from Spotifymy phone screen was switched off and after some minute(s) (1 or 2) the song stopped.BTW: We were listening ...

Casual Listener

Whe starting Spotify I the app doesn't start at all and shows only a black screen. Steps to reproduce the issue: I was playing music from Spotify my phone screen was switched off and after so...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

last.fm offline

Hi, very good,I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I do not register it at last.fm. My question is, if I do...

Newbie

Hi, very good, I have a question I want to use last.fm's service but at the same time I want to listen to music offline. After a lot of testing, I have verified that if I listen to offline music I d...

adalbert

Casual Listener

2067 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify syns inte vid användning av andra program

Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppifrån, men nu finns inte ikonen kvar. Har en Huawei h...

Newbie

Spotify syns inte när jag t ex tittar på Facebook i mobilen. Utan måste stänga ner programmen för att byta låt när jag lyssnar. Är det någon inställning? Förut har jag ju kunnat dra ner spotify uppif...

298 Views

0 replies

0 likes

  • 298 Views
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Spotify automatically removing saved offline music

I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is there any fix or am i the only on experiencing it? It ...

Newbie

I have noticed on multiple versions that I will save a bunch of albums for offline and then a few days later they have either all disappeared or there are only two or three songs in the album. Is the...

454 Views

0 replies

1 likes

  • 454 Views
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  • 1 likes

Solved!! New icon under album art

Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I recently got the Spotify artist's thing but it loo...

Casual Listener

Under the context menu of any song there is a new icon which seems to be a different colour for every song and looks to be perhaps a indication of the Dynamics of the song? I thought it was because I...

rossi1911

Community Legend

2270 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Switches device when I am in the middle of a song .

Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these coming from?

Newbie

Goes to MC-FB-AC-RCD from the device I am on. Either the desktop or my android. Frustratng! Plus It kicks me out of my playlist and goes to the queue. Artists I have never picked. Where are these com...

256 Views

0 replies

0 likes

  • 256 Views
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  • 0 likes

Spotify keeps crashing

Everytime I try to open one of my playlists, spotify crashes. Also when I'm trying to search something, the app tells me that I'm offline. Any idea how to fix these problems?I've tried restarting my phone, checked my internet connection and installin...

Newbie

Everytime I try to open one of my playlists, spotify crashes. Also when I'm trying to search something, the app tells me that I'm offline. Any idea how to fix these problems? I've tried restarting...

348 Views

0 replies

0 likes

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Downloaded music on SD-Card

Since a week I can't save my downloaded music anymore on my SD-Card, but my mobile phone says the 14GB are still saved.Unfortunately, they aren't saved in the app and I can't play them offline anymore! I need help.

Newbie

Since a week I can't save my downloaded music anymore on my SD-Card, but my mobile phone says the 14GB are still saved. Unfortunately, they aren't saved in the app and I can't play them offline anym...

274 Views

0 replies

0 likes

  • 274 Views
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Superuser Contribution spotify devices in playing now not working in new patch

After clicking playing now / connect to devices , it doesnt give option to click on other devices anymore on android galaxy tab3 atleast. Devices have to be changed from spotify settings now. Guess it is a bug. That quick shortcut would be nice again...

Casual Listener

After clicking playing now / connect to devices , it doesnt give option to click on other devices anymore on android galaxy tab3 atleast. Devices have to be changed from spotify settings now. Guess i...

hubadonical

Casual Listener

563 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs won't play in app

Music in the Spotify app won't play on my LG. Why is this? I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 I can only still use shuffle play, it doesn't let me chose what song ...

Regular

Music in the Spotify app won't play on my LG. Why is this?   I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 &nb...

Jacob

Community Legend

1037 Views

5 replies

0 likes

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  • 5 replies
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Spotify en área de notificaciones android

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí una canción como favorita, siendo necesario abrir la ...

Newbie

Los botones que aparecen en el reproductor del area de notificaciones no me funcionan, especificamente el corazón y el de prohibido (usado para eliminar la canción). Así no puedo marcar desde aquí un...

732 Views

0 replies

0 likes

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Superuser Contribution Spotify turns down the volume af 40 min of running

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

Casual Listener

When I am out running with my headphones on. My galaxy s7 and any other samsung phone turns down the volume on spotify automatic. If I turn it back up, it turns it back down.

VorlonB5

Casual Listener

593 Views

2 replies

0 likes

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Superuser Contribution Desaparece la música offline

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Newbie

Al momento de guardar la música pasado unos días se borra, es molesto ya que uso datos móviles par descargarla, no quiero cancelar la suscripción.

Mario9806

Newbie

709 Views

3 replies

0 likes

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  • 3 replies
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Spotify says i'm offline

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my phone, and still says I'm offline.Is there an issue w...

Casual Listener

I just recently tried searching for a couple new songs in the search section but claims I'm offline. I checked the settings and I'm not set to offline mode. I've logged out of my account, reset my ph...

Morty1

Casual Listener

381 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify App Crashes When Playing a Specific Song

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes unable to play any song or connect to another device (the ...

Casual Listener

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes un...

brian-kinney

Casual Listener

4132 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

App turns on, on its own.

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it.So, I can kill it the and after a while the app icon will be in my notifications tab. Which means the app is literally running all ...

Visitor

I have the new S8 and what I keep noticing is that my app keeps turning on, like I have gone to the app and pressed it. So, I can kill it the and after a while the app icon will be in my notificat...

275 Views

0 replies

0 likes

  • 275 Views
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Low volume on s7 edge

Hi,I have a s7 edge and on spotify premium volume is low and i don't know what to do.Could you please help me with this problem?

Newbie

Hi, I have a s7 edge and on spotify premium volume is low and i don't know what to do. Could you please help me with this problem?

445 Views

0 replies

1 likes

  • 445 Views
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  • 1 likes

Cant add music to playlist on Galaxy S8+

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but still no news and that was like a month ago. Any help?

Casual Listener

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but stil...

tizzylizzy7

Casual Listener

729 Views

6 replies

0 likes

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New Update?

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song to listen to just it it will not let me. Also when I...

Newbie

I recently got on a new android phone but before that I used spotify mainly on my tablet. When I started using it on my phone I could only skip songs a few times and when I try to click on one song t...

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes