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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375427 Views

541 replies

34 likes

Account
Free
  • 375427 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Can't open Genius Behind the Lyrics

I can't open the genius lyrics. The button doesn't show up

Newbie

I can't open the genius lyrics. The button doesn't show up

Joe

Community Legend

889 Views

1 replies

1 likes

  • 889 Views
  • 1 replies
  • 1 likes

it erases all the offline music once in a while

I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldnt pay for it.A realy unsatisfied costumer

Casual Listener

I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldn...

guilhermecos

Casual Listener

547 Views

2 replies

1 likes

  • 547 Views
  • 2 replies
  • 1 likes

Superuser Contribution Chromecast Audio's don't show on Samsung Galaxy S7

Hello everyone, I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5. On my S7 Spotify Connect does not show my chromecast audio in the device list when I arrive at home. When running spoti...

Regular

Hello everyone,   I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5.    On my S7 Spotify Connect  does not show ...

DualDevil

Regular

2977 Views

13 replies

3 likes

  • 2977 Views
  • 13 replies
  • 3 likes

Can't sync local files

Hi there, I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spotify to fix that, but in the meantime I just want to listen to my...

Visitor

Hi there,   I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spo...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Previous song displayed in the car

Hi,I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2). When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous song that is displayed on the screen instead of the current one....

Casual Listener

Hi, I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2).   When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous so...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Android Auto: Are downloaded songs being played?

Hi there,I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in).When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded songs.Sadly on Android Auto you cannot see if a song i...

Regular

Hi there, I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in). When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded...

1017 Views

0 replies

6 likes

android auto
offline mode
  • 1017 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Downloaded songs stop playing and cause spotify to just load.

Hey,Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'm not at the song cap. The song will play like 20-40 se...

Casual Listener

Hey, Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'...

Ghost13

Casual Listener

10952 Views

2 replies

0 likes

  • 10952 Views
  • 2 replies
  • 0 likes

Imported Songs in my Musiclist

Hey guys ive got a problem:i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chance, it doesnt work for me.My Question now is how i can delete t...

Newbie

Hey guys ive got a problem: i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chan...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

My music is cleared every time i open the application

Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted

Newbie

Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted 

primehaole

Casual Listener

995 Views

2 replies

3 likes

Android
Dowload list problem erased
Offline Access
  • 995 Views
  • 2 replies
  • 3 likes

Spotify Plays Over Phone Calls

I'm having an issue where Spotify doesn't pause music playing during phone calls. I have a Samsung Galaxy S6 Edge+. I don't see any option for this in settings and other audio apps behave correctly.

Casual Listener

I'm having an issue where Spotify doesn't pause music playing during phone calls.  I have a Samsung Galaxy S6 Edge+.  I don't see any option for this in settings and other audio apps behave...

kmmaher

Newbie

4213 Views

20 replies

5 likes

  • 4213 Views
  • 20 replies
  • 5 likes

Playlist + Songs

Why are not the songs from the playlists listed individually under "Songs"?

Newbie

Why are not the songs from the playlists listed individually under "Songs"?

MichD

Regular

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Dangerous Android Bluetooth Auto Resume

Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silence, then a phone call (incoming or outgoing) hang u...

Newbie

Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silen...

user-removed

Not applicable

2797 Views

3 replies

10 likes

autoplay
bluetooth
driving
safety
  • 2797 Views
  • 3 replies
  • 10 likes

spotify stops after every song because don't finish the song or continue playing

my sptotify stops after every song, online, offline, shuffle play, repeat play. after clear install, clear data, i try all, i open my acount in 2 device, i can see that spotify don't finish the song, 2 second left to finish the song, so. i open on th...

Casual Listener

my sptotify stops after every song, online, offline, shuffle play, repeat play. after clear install, clear data, i try all, i open my acount in 2 device, i can see that spotify don't finish the song,...

manunoly

Casual Listener

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Cant find song that appears in browser

As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?

Newbie

As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?

detective889

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Exchanging playlist between family accounts

My wife and I are on your family account. I have a playlist that I wanted to share with her. However when I tried nothing happened. Can we exchange music on the family plan?

Newbie

My wife and I are on your family account. I have a playlist that I wanted to share with her. However when I tried nothing happened. Can we exchange music on the family plan?

Joe

Community Legend

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android app crashing

My Android Spotify app crashes when I use it. I have a Samsung Galaxy S7 with the latest updates of Android and Spotify but it is nearly impossible to use the app. The app crashes, the phone freezes, music stops playing, the app needs 2 minutes to st...

Newbie

My Android Spotify app crashes when I use it.  I have a Samsung Galaxy S7 with the latest updates of Android and Spotify but it is nearly impossible to use the app. The app crashes, the phone f...

DeniChaniago

Newbie

522 Views

3 replies

0 likes

  • 522 Views
  • 3 replies
  • 0 likes

Trouble with downloaded songs

Hi! I dowloaded a lot of songs to listen offline. But there is a problem, suddenly some of them are vanished and I have to download it again. What should I do?

Casual Listener

Hi! I dowloaded a lot of songs to listen offline. But there is a problem, suddenly some of them are vanished and I have to download it again. What should I do?

Jacob

Community Legend

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Albums only partially downloading

I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to show only downloads. Yet none of them seem to have do...

Regular

I have selected a number of albums to be downloaded to my device. Some of these claim to have been downloaded completely - the arrow beside them is green, and they show up in Albums if I filter to sh...

decibel1

Newbie

1226 Views

2 replies

2 likes

  • 1226 Views
  • 2 replies
  • 2 likes

Superuser Contribution Song doesn't start right away

I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem.When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in for it to actually play, and it happens with songs t...

Casual Listener

I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem. When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in...

Kyruinn

Casual Listener

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

Pandora Premium better?

I think Pandora Premium might be better than Spotify on Android right now. On iOS? No. Follow with me here: Negatives to Pandora Premium currently:-No local files (coming?)-No desktop/web (coming soon)-no queue (coming)-don't have ALL the music Spoti...

Roadie

I think Pandora Premium might be better than Spotify on Android right now. On iOS? No.   Follow with me here:   Negatives to Pandora Premium currently: -No local files (coming?) -No d...

Tom_Neverwinter

Casual Listener

4546 Views

4 replies

4 likes

  • 4546 Views
  • 4 replies
  • 4 likes