Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
386825 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
All of my music got deleted two times, just a couple of playlists got saved, need help
All of my music got deleted two times, just a couple of playlists got saved, need help
Community Legend
541 Views
3 replies
0 likes
Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu consigo executar normalmente, apenas em celulares an...
Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu c...
Not applicable
3916 Views
6 replies
3 likes
Hi all,is there any specific way to follow related to the ability of adding a track to a playlist owned by me ?I mean, I have a collaborative playlist and one of my follower can't add a track to it (can see and play tracks in it but can't add).Let me...
Hi all, is there any specific way to follow related to the ability of adding a track to a playlist owned by me ? I mean, I have a collaborative playlist and one of my follower can't add a trac...
Casual Listener
350 Views
2 replies
0 likes
i have put 2 local song files in my playlist but decided to delete them a while ago. When i'm looking at the playlist on my phone the local songs are still there, but greyed out. how do i delete these from my phone (galaxy s7)?
i have put 2 local song files in my playlist but decided to delete them a while ago. When i'm looking at the playlist on my phone the local songs are still there, but greyed out. how do i delete thes...
Community Legend
384 Views
1 replies
0 likes
I can't open the genius lyrics. The button doesn't show up
I can't open the genius lyrics. The button doesn't show up
Community Legend
897 Views
1 replies
1 likes
I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldnt pay for it.A realy unsatisfied costumer
I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldn...
Casual Listener
564 Views
2 replies
1 likes
Hello everyone, I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5. On my S7 Spotify Connect does not show my chromecast audio in the device list when I arrive at home. When running spoti...
Hello everyone, I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5. On my S7 Spotify Connect does not show ...
Regular
3052 Views
13 replies
3 likes
Hi there, I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spotify to fix that, but in the meantime I just want to listen to my...
Hi there, I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spo...
Community Legend
470 Views
1 replies
0 likes
Hi,I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2). When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous song that is displayed on the screen instead of the current one....
Hi, I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2). When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous so...
474 Views
0 replies
0 likes
Hi there,I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in).When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded songs.Sadly on Android Auto you cannot see if a song i...
Hi there, I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in). When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded...
1026 Views
0 replies
6 likes
Hey,Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'm not at the song cap. The song will play like 20-40 se...
Hey, Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'...
Casual Listener
10967 Views
2 replies
0 likes
Hey guys ive got a problem:i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chance, it doesnt work for me.My Question now is how i can delete t...
Hey guys ive got a problem: i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chan...
365 Views
0 replies
0 likes
Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted
Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted
Casual Listener
1008 Views
2 replies
3 likes
I'm having an issue where Spotify doesn't pause music playing during phone calls. I have a Samsung Galaxy S6 Edge+. I don't see any option for this in settings and other audio apps behave correctly.
I'm having an issue where Spotify doesn't pause music playing during phone calls. I have a Samsung Galaxy S6 Edge+. I don't see any option for this in settings and other audio apps behave...
Newbie
4321 Views
20 replies
5 likes
Why are not the songs from the playlists listed individually under "Songs"?
Why are not the songs from the playlists listed individually under "Songs"?
Regular
410 Views
1 replies
0 likes
Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silence, then a phone call (incoming or outgoing) hang u...
Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silen...
Not applicable
2870 Views
3 replies
10 likes
my sptotify stops after every song, online, offline, shuffle play, repeat play. after clear install, clear data, i try all, i open my acount in 2 device, i can see that spotify don't finish the song, 2 second left to finish the song, so. i open on th...
my sptotify stops after every song, online, offline, shuffle play, repeat play. after clear install, clear data, i try all, i open my acount in 2 device, i can see that spotify don't finish the song,...
Casual Listener
626 Views
1 replies
0 likes
As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?
As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?
Roadie
477 Views
1 replies
0 likes
My wife and I are on your family account. I have a playlist that I wanted to share with her. However when I tried nothing happened. Can we exchange music on the family plan?
My wife and I are on your family account. I have a playlist that I wanted to share with her. However when I tried nothing happened. Can we exchange music on the family plan?
Community Legend
491 Views
2 replies
0 likes
My Android Spotify app crashes when I use it. I have a Samsung Galaxy S7 with the latest updates of Android and Spotify but it is nearly impossible to use the app. The app crashes, the phone freezes, music stops playing, the app needs 2 minutes to st...
My Android Spotify app crashes when I use it. I have a Samsung Galaxy S7 with the latest updates of Android and Spotify but it is nearly impossible to use the app. The app crashes, the phone f...
Newbie
539 Views
3 replies
0 likes
