Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239589 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239589 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600489 Views

79 replies

3 likes

  • 600489 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492918 Views

581 replies

42 likes

Account
Free
  • 492918 Views
  • 581 replies
  • 42 likes

I need a doctor...Spotify Connect

Hi everyoneI have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App.Now here is where the fun begins...PC and FireTV - Wired connectionAndroi...

Newbie

Hi everyone I have 5 devices at home, PC, MAC, iPhone, Android phone and FireTV. We also have Family subscription and use two accounts with Spotify Connect to FireTV Spotify App. Now here is where ...

425 Views

0 replies

0 likes

not working
  • 425 Views
  • 0 replies
  • 0 likes

When I go from offline to online all my downloads become undownloaded

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became online only, basicly rendering the app usless. did i ...

Visitor

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became on...

saramaimai

Newbie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Newbie

I have a playlist of songs that I have recently added to. I lissten to this playlist on repeat and I like the order the queue is in but I want these songs to be in it, how do I do it?

Leonardo

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth bass is distorted only in the car bluetooth.

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its not my car, because when I play music through the rad...

Newbie

About 2 weeks ago, I updated my Spotify Premium app, and ever since then, the bass in my car when I connect via bluetooth is either very monotonous, or not even there at times. I'm almost sure its no...

Leonardo

Roadie

1951 Views

1 replies

2 likes

  • 1951 Views
  • 1 replies
  • 2 likes

Superuser Contribution Samsung S7 Shutsdown

My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!

Newbie

My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone.    Help!!!

Leonardo

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reinstalled. Now can't play albums offline- can see them in library

Spotify kept stalling so I unstained and reinstalled.Now I can see albums in my library but only play them when online. Massively frustrating!

Newbie

Spotify kept stalling so I unstained and reinstalled. Now I can see albums in my library but only play them when online. Massively frustrating!

Leonardo

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Some albums shuffle play and can't stop it.

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't helping.

Newbie

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't ...

258 Views

0 replies

1 likes

  • 258 Views
  • 0 replies
  • 1 likes

Saved songs show up on PC but not phone

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I logged out and back in but it still stayed the same....

Newbie

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I l...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! I can login on Browser but not on smartphone

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help

Newbie

Hello people, please help me I can login with my account on browser but not on smartphone. Thanks for the help ❤️

Joe

Community Legend

1516 Views

7 replies

0 likes

  • 1516 Views
  • 7 replies
  • 0 likes

Descargas

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nadaAYUDAAAA

Newbie

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nada AYUDAAAA

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Unable to play seleted tracks

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being able to talk to Specify is very poor, to say the lea...

Casual Listener

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being a...

wasabo

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

All album downloads gone but they have remained saved? Playlist downloads unaffected

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has happened on some scale beforehand but usually it wo...

Newbie

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Spotify keep crashing, phone reboots automatically

Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me.I use a Samsung Galaxy A5 2017 running Android 6.0.1I just bought premium before that it worked like it...

Casual Listener

Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me. I use a Samsung Galaxy A5 2017 running Android 6...

Dirkvo

Casual Listener

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

offline songs not available on android

Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), p...

Casual Listener

Hi,     So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0 I have Spotify Premium, also installed the app on my laptop. I als...

LucasMO

Casual Listener

1162 Views

5 replies

0 likes

  • 1162 Views
  • 5 replies
  • 0 likes

Cracking noise on all music

Hy!I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloaded songs.Ive already tried an clean reinstall, switchi...

Newbie

Hy! I have been experiencing a cracking noise on all my songs when the screen of my phone (lg g3) is off. When the screen is on i dont seem to have the issue. I have it on both steamed and downloa...

yaskyp

Newbie

519 Views

1 replies

2 likes

  • 519 Views
  • 1 replies
  • 2 likes

Add Equalizer in Spotify android 7.0

I have an android7.0. is there an eq in spotify

Newbie

I have an android7.0. is there an eq in spotify

Joe

Community Legend

1016 Views

1 replies

0 likes

  • 1016 Views
  • 1 replies
  • 0 likes

Entire offline library removed and re-downloading

Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data provider so I don't run the app in offline mode. Anyway, when I got to work and ...

Newbie

Hi,    Running on LG G4 with 6.0.    I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data...

ghashpl

Casual Listener

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Spotify wont run properly on backround

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops playing without any reason..its very annoying, i tried ...

Newbie

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops play...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't access Downloaded albums on S6.

it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotify but it opens in Pocket Cast or some other app. I ...

Newbie

it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotif...

Leonardo

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify traba celular y lo reinicia

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-15 minutos se traba, como si se quedara rayado y se ...

Newbie

En mi Samsung Galaxy S5 SM-G900H tengo este problema, todo funciona bien mientras la pantalla esta prendida, pero el problema es cuando lo bloqueo, la música sigue reproduciéndose pero despues de 2-1...

Leonardo

Roadie

5245 Views

3 replies

1 likes

  • 5245 Views
  • 3 replies
  • 1 likes