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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Bluetooth issues in car, track info and changing track, xperia Z5

After updating my Sony Xperia Z5 to Android 7.0, several functions no longer work i my car when connected via Bluetooth.What does not work anymore is changing songs from the car controler and information about the current song does not show on the ra...

Casual Listener

After updating my Sony Xperia Z5 to Android 7.0, several functions no longer work i my car when connected via Bluetooth. What does not work anymore is changing songs from the car controler and infor...

3quilibrium

Regular

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9 replies

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From UK, but can't download spotify for my phone whilst in SA

Hi Crew, So I am visiting South Africa and thought i'd download Spotify for my Android device (Samsung Galaxy S6 Edge) whilst I am here, but it would seem that I cannot do it because it is not supported in SA?Can anyone tell me what I can do? Can cle...

Casual Listener

Hi Crew,  So I am visiting South Africa and thought i'd download Spotify for my Android device (Samsung Galaxy S6 Edge) whilst I am here, but it would seem that I cannot do it because it is n...

bkgroenewald

Casual Listener

546 Views

4 replies

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Blank Screen When Accessing Songs

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up blank. So I need to close and restart the app someti...

Casual Listener

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up b...

283 Views

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Install app abroad

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is not available in you country. I live in Austria. I...

Newbie

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is...

342 Views

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The app stops working entirely

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on the play store. So what happened was:1. Paused Spo...

Newbie

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on...

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Superuser Contribution Unavailable songs

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

Newbie

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

OscarDC

Moderator

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Superuser Contribution HOW TO HIDE OR DELETE A RECOMENDED SPOTIFY PLAYLIST FROM THE BEGINING OF THE APP!?!?

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE IT AND I DIDN'T FIND A SOLUCION. PLEASE TELL ME WHA...

Newbie

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE ...

Mario

Spotify Legend

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Spotify premium

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

Visitor

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

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Singles section for all artists is not visible

When I go to any artist's page, I cannot see the Singles section; only Albums is there. I mostly listen to EDM, where the artists mostly release Singles, thus it's very difficult for me to find tracks by certain artist. I don't have this problem in S...

Newbie

When I go to any artist's page, I cannot see the Singles section; only Albums is there. I mostly listen to EDM, where the artists mostly release Singles, thus it's very difficult for me to find track...

398 Views

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Android marshmallow - no sign in, just sign up or login with Facebook?

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? I have premium account so just want to login...? No o...

Casual Listener

Hi people, I have a new car stereo with android marshmallow and have downloaded the Spotify app, but... When I open it, it only gives me the option of signing up, or logging in with Facebook...??? &...

thedarkstranger

Casual Listener

832 Views

3 replies

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No download

I always get this message when i want to download songs. I have wifi connection but the system tell to use mobile data. But i normaly download via wifi. Normally it works without problem.

Newbie

I always get this message when i want to download songs. I have wifi connection but the system tell to use mobile data. But i normaly download via wifi. Normally it works without problem.

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Downloaded tracks not available anymore

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline anymore. Everything that was green turned into gray. ...

Casual Listener

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline an...

877 Views

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Musics unavailable offline after download

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline anymore. Everything that was green turned into gray. ...

Casual Listener

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline an...

252 Views

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thumbs down

Ok I'msure this is already here but where's the thumbs down for the app? Really, I can't believe It's Not there?!? the music that is coupled with one album in particular sucks. If I can't thumbs down i dont wanna listen

Newbie

Ok I'msure this is already here but where's the thumbs down for the app? Really, I can't believe It's Not there?!? the music that is coupled with one album in particular sucks. If I can't thumbs down...

286 Views

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Android
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I do not reach my premium account

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand Still I am paying. What can I do?

Newbie

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand S...

225 Views

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Cant turn off shuffle mode on my samsung galaxy phone

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

Newbie

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

ErikG

Roadie

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Offline Music

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available again for offline playing? Thanks!

Regular

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available aga...

MartinStoichkov

Community Legend

297 Views

1 replies

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Spotify local files playlists stuck on "Downloaded" after app update

Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I downloaded from spotify. How do I make it download my local file...

Newbie

Hey,   Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I down...

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Where is the play queue?

v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.

Regular

v7.8.0.607 armV7   I can't find the play queue. It's always been there but now it's gone.

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missing controls
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