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Hi,
So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0
I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), played through local files. I enjoyed this with my former phone, syncing and downloading playslist to listen offline, but now, i cannot even get to play the songs. They appear in grey and whenever i try to play them it says: "song is not available". no problem playing them in my laptop.
While Streaming, i can control the songs through my phone as i listen to them on my laptop, but i cannot do it the other way around. if i play a song that is not available on phone, it will not work, even if i try to control it through the laptop.
I have uninstalled spotify in every device i had and closed sessions everywhere else i have used it but i cannot seem to get it working. Please Help me!
You just need to download those local files to your new mobile following the steps here. Shout if you have any problems.
Those greyed songs are not available. It happens when you add some song and then some legal changes are made, the Label or Artist do not allow them to listen in your country.
So you still see them but cannot listen to them.
If local files which you have imported to your PC won't download to android, its' probably because a firewall is stopping the transfer but here is a full list of other possible issues.
If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.
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