Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111340 Views

26 replies

3 likes

  • 111340 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223942 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223942 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581212 Views

79 replies

3 likes

  • 581212 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478484 Views

577 replies

40 likes

Account
Free
  • 478484 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify constantly erasing music

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted from my sd card. It now happened more than 10 times, f...

Newbie

As in title, I had this problem on a previous phone, it was damaged so I blamed this on my phone but I'm on my new phone and today I find my "download" button unticked, and my whole music deleted fro...

Erika

Roadie

1221 Views

1 replies

0 likes

  • 1221 Views
  • 1 replies
  • 0 likes

Solved!! How to save the playlist on the microSD card?

Hello guys, I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4GB.I tried to move it to my 64GB microSD card but I couldn't ...

Casual Listener

Hello guys,   I'm new with the spotify premium and I was trying to download my playlist into my cell (LG Prime II) but I can only save it in the internal memory, which sux since I only have 4G...

TadeoZapata

Newbie

5331 Views

4 replies

0 likes

  • 5331 Views
  • 4 replies
  • 0 likes

Android Local Music

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've read include using a desktop to help which I dont cur...

Newbie

I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've re...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wont download over wifi

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Casual Listener

Evertime I try to download over wifi, it never does and says go to settings to download over cellular.

Erika

Roadie

918 Views

2 replies

0 likes

  • 918 Views
  • 2 replies
  • 0 likes

After every song plays it stops

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically.A song would finish and then silence. I have to go into the app and press the pause button then play again to start the music again. It becom...

Newbie

Every time I'm trying to listen to music the app on my phone doesn't continue to the next song automatically. A song would finish and then silence. I have to go into the app and press the pause butt...

Nidocon

Casual Listener

4062 Views

1 replies

1 likes

  • 4062 Views
  • 1 replies
  • 1 likes

Downloading problems

Hi,All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading over 1000 songs. Why is this and how do i make it stop? ...

Newbie

Hi, All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading ove...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Solved!! Spotify song language difference on laptop and mobile

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, where there is a version where some songs are in japane...

Casual Listener

I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, wher...

jnorris170

Community Legend

1175 Views

1 replies

0 likes

  • 1175 Views
  • 1 replies
  • 0 likes

No space left in storage

Hi,I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. Although I have e a lot of empty space in both card and...

Newbie

Hi, I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. ...

Joe

Community Legend

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Lot of issues

I'm having some very annoying issues with spotify.Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again.Also it randomly decoders l decides to pause or freeze during songs, and some songs it even ref...

Regular

I'm having some very annoying issues with spotify. Evertime a song ends it refuses to play the next song, into i open the app, then suddenly it works again. Also it randomly decoders l decides to p...

Xavio

Regular

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Solved!! Don't reduce iPhone ringer/message volume

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app running in the background.An option to leave ring and ...

Regular

When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app run...

Joe

Community Legend

2120 Views

1 replies

0 likes

  • 2120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sort after date added not working

Hi! Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on my Android phone (Nexus 6P with Android 7.1.2), it works ok on my ...

Casual Listener

Hi!   Recently I have had problems with sorting after date added in playlists that have over 1k songs, it doesnt sort after date, it just appears random..... the problem only appears on m...

Hes

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Solved!! Video Playback issue with Spotify "Shows"

I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback issues with android devices. I have a Nexus 6P that is running Android 6.0...

Casual Listener

  I'd like to share the playback issues I faced this week with the newly launched Spotify "shows”. I hope these findings can be used to troubleshoot any potential video playback  issues wi...

Hildajuwantk

Newbie

4369 Views

3 replies

0 likes

  • 4369 Views
  • 3 replies
  • 0 likes

Ido not see the option of premium

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!

Newbie

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Missing albums

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing pumpkins collection, but not the zwan album. Forgiv...

Casual Listener

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing ...

Scottthe2nd

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

saved songs

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it doesnt show up in songs. I had 200+ songs saved and ...

Casual Listener

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it d...

notlogic301

Casual Listener

825 Views

4 replies

0 likes

  • 825 Views
  • 4 replies
  • 0 likes

Solved!! Can't login. Says I'm in another country. Enjoying my trip?

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a different country. Errr...no. I'm still in the UK...nor ...

Regular

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a diffe...

Ludibundus

Regular

2231 Views

6 replies

0 likes

  • 2231 Views
  • 6 replies
  • 0 likes

Upchurch Son of the South/ Summer Love

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Newbie

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Android app taking up 1.7GB with no downloads

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently takes up almost 1.7GB of internal storage just sitting ...

Newbie

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently take...

Joe

Community Legend

1267 Views

1 replies

0 likes

  • 1267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show all songs from playlist folder

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option? Anyway, if i download a playlist the songs don't appears in the 'downloaded' section...

Casual Listener

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option?   Anyway, if i download a ...

Mara_F

Roadie

1765 Views

1 replies

1 likes

  • 1765 Views
  • 1 replies
  • 1 likes

Superuser Contribution Save Albums

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed. I deleted the app logged out logged in restarted ...

Newbie

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed...

Mara_F

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes