Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Why my spotify is different from others? in the playlist does not give me suggestions, and the library is different. Why? first it was different, the app is updated.
I have a HTC 10. I have cellular turned on, and I have over 15 gb internal storage and over 20 gb on my sd card, but spotify still won't let me download songs. I've never had this problem before.
Hello,I am using Spotify connected to a BMW over bluetooth. Song name, artist and current time are correctly displayed but the pictures for song/album covers are missing. I am using Samsung Note 3 with Android 5.0. I have updated the firmware of the ...
I was using the app yesterday when suddenly the design changed and now i have the menu in the bottom of the app and i thought it was an update (which i didnt like) but then i went to the playstore and saw that it wasnt because the images still shows ...
So if I'm listening to a playlist and I minimize Spotify it plays in the background but only for a while (like 30 seconds maybe). It's very frustrating.. Any ideas what's wrong? I'm subscribed to premium.
I got my android subscribed to premium but i bought an iphone so wont be using the android anymore, is it possible for me to use the same subscription from my android to my new iPhone? Or is it best to cancel my old android subscription and start a n...
In my Songs-Playlist, there is a strange bug.When I want to stream it onto my PS4, it skips some tracks automatically, when I try to play them, it does the same.Some tracks are played repeatedly, but without my say so
Hi I have a OnePlus 3 but it will not let me download songs over celular network dispite the fact i have set the option to allow this already. I have restarted and tried again but no change. It keeps telling me i need to go to settings to download us...
In settings all the notification settings are checked but i cant get any notifications. O want to get notified when a new track released by my followed artists
HiI have a Galaxy Note 4.I recently downloaded classical music with a spoken dialogue about the composers life.The spoken word sections only played once. Now the system is only playing the music and non of the historical data is being heard.All level...
I dont understand why the album is available but some songs are not? This really sucks as Buy the Stars is my favorite song
The widget constantly crashes after some time. I'll play some music, widget works fine, I'll put my phone away for a few hours, widget is back to blank. Is it possible that Android treats the widget as a memory hogging app and simply closes it to spa...
I created a new account not tied to a facebook account. I was automatically logged out of spotify when I deactivated facebook. I tried to log into the new account on the spotify app and instead of logging onto the new account, I was logged onto my ol...
I have a 64 gb SD card but the app is cutting me off at 10 gb. Is there any way to go past 10gb?
Hello,It seems a radio linked to an artist starts immediately after the playlist of the artist stops playing. Has anybody had the same problem yet ?Thanks
ok so Spotify stops playing after like 10 songs, but this only happens when I click shuffle for an artist,, any artist and y shuffle their music it stops after like 10 songs and starts again like if it was a playlist
Can someone tell me if the only way to play your playlist in preferred order on your android is by buying a premium subscription? It will play playlist in order on desktop, but not android. It will find different songs by the authors on android. Than...
Ive had premium deleted the app by accident, reinstalled, signed in and now I dont even have premium any more.